|
Member Sales/Trade Feedback & Hobby Scams Share feedback on Buyers, Sellers, and Traders |
|
Thread Tools | Display Modes |
08-26-2012, 03:21 PM | #1 |
Member
|
ebay question
so i guess in over 150+ purchases it was bound to happen sometime to me.
it's a small-time card so I'm not pulling my hair out over it or anything, just curious what I should do. 2012 Luke Kuechly Panthers prestige xtra points Gold rookie | eBay paid on the 10th, listed as shipped on the 11th without tracking info. The projected delivery date came and went. I've tried to contact the seller via message twice in the last 5 days and haven't heard anything. What is my next step?
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
08-26-2012, 03:24 PM | #2 |
Member
Join Date: Jul 2012
Location: Kentucky
Posts: 250
|
This happened to me for the first time the other week as well. All you have to do is file a case with ebay customer service. The seller then has like seven days to respond. If they don't ebay will issue you a refund.
__________________
Looking for Chad Pennington cards. Also Looking for Cincinnati Reds! |
08-26-2012, 03:50 PM | #3 |
Member
Join Date: Aug 2011
Location: Indy
Posts: 6,931
|
After 3 weeks and no response from the seller it's time to file a claim.
It should be on the drop down menu to the right of your "purchased item". Should be something like "report a problem with this transaction", and go from there. |
08-27-2012, 01:10 PM | #4 |
Member
|
so I should roughly wait one or two more days you're saying?
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
08-27-2012, 01:16 PM | #5 |
Inactive Account
Join Date: Jul 2012
Posts: 319
|
No, he is saying file a claim now. The projected delivery date is usually a weekand then another 5 days of no response. Open a claim...
|
08-27-2012, 01:19 PM | #7 |
Banned
Join Date: May 2011
Location: @prospectrush
Posts: 10,179
|
You really are asking what to do next?
File a claim. |
08-27-2012, 05:34 PM | #8 |
Member
Join Date: Oct 2010
Location: New Zealand
Posts: 13,188
|
Even after you file a claim you have to wait for seller reponse, so it could take several more days anyway. If it arrives in that time, great. If not, you get your money back.
|
08-27-2012, 06:21 PM | #9 |
Member
Join Date: Aug 2011
Location: Indy
Posts: 6,931
|
|
08-28-2012, 11:21 AM | #10 |
Member
|
ok dumb question- I tried to do it through ebay, but the card/transaction doesn't show up on the list when that comes up. should I do it through paypal?
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
08-28-2012, 01:39 PM | #11 | |
Banned
Join Date: Mar 2012
Location: Pennsylvania
Posts: 17,654
|
Quote:
|
|
08-28-2012, 02:33 PM | #12 |
Member
Join Date: Aug 2011
Location: Indy
Posts: 6,931
|
In the "purchases" column on your my ebay page find the card in question. To the right of the card should be a few options:
View order details Save this seller More actions Click more actions then click resolve a problem. I'm not familiar with how to do a screen shot on my phone or else I would show you. |
08-28-2012, 02:34 PM | #13 |
Member
|
ok this is weird. ebay sent me an email saying "how do you like your... (card)", and it has a button that says "Resolve a Problem". When I click it however, I pick the "item not arrived" option and my missing card doesn't appear in that field. What do I do now?
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
08-28-2012, 02:48 PM | #14 |
Member
Join Date: Apr 2010
Location: VA
Posts: 10,974
|
Click on the item from your purchase history. Click on order details. Click on the arrow and select resolve a problem. Fill out the info.
|
08-28-2012, 03:59 PM | #15 |
Member
|
i do that, and then it gives me the run-around a bit, then I open a case and the card in question isn't there. that's the hang-up.
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
08-28-2012, 05:01 PM | #16 |
Member
Join Date: Aug 2011
Location: Indy
Posts: 6,931
|
The only other thing I would know to do is either call ebay or try filing through paypal.
|
09-05-2012, 10:37 PM | #17 |
Member
|
update- won my dispute today. thanks for answering my questions!
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
09-26-2012, 09:43 AM | #18 |
Member
|
update- seller came back and shot me a message yesterday saying that they still have the card and would like to ship to make up for the mistake. Of course, I already bought another so I don't need it.
They really seem keen on wanting me to change my feedback that I left. What do you think?
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
09-26-2012, 11:33 AM | #19 |
member
Join Date: Jan 2011
Posts: 79,750
|
They have 4 negatives in the last month for the exact same thing.
Unless they get them all removed, they might as well just start over. eBay Feedback Profile for jlynn8951
__________________
NO ECHECKS ACCEPTED! YouTube Link Shipping Info International Shipping Descanse mi princesita 9/20/00-4/16/15 |
09-26-2012, 11:50 AM | #20 | |
Member
|
Quote:
|
|
09-26-2012, 12:12 PM | #21 |
Member
|
__________________
IG : dimepiece_sportscards |
09-27-2012, 08:17 AM | #22 |
Member
|
thanks fellas. wasn't too keen on changing my feedback for somebody that just walked away from ebay with auctions on the table.
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
09-28-2012, 10:17 AM | #23 |
Member
|
wow. seller offered me money to change the feedback. how do I block somebody?
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
09-28-2012, 11:05 AM | #24 |
Member
|
Click on "site map" on very bottom of page. Then click on this----Block Bidder/Buyer List
Last edited by obadger; 09-28-2012 at 11:07 AM. |
09-29-2012, 06:12 PM | #25 | |
Member
|
messages are oldest at bottom and newest at top. this guy's a joke.
Quote:
__________________
Luke Kuechly Collector pending: w8lifter28 (custom), Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know. |
|
Bookmarks |
|
|