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View Full Version : Another good ol' "who should I contact at Panini" thread. Wrong package from Rewards.


NeilCO
11-22-2016, 11:45 PM
I mentioned this in another thread but not sure anyone will read it, so thought I should start another. Does anybody know who I should contact after I received the wrong cards from the Panini Rewards program?

I recently ordered three Dominique Wilkins Immaculate Collection Patches Autographs Jersey Number, which are acetate cards numbered /21, and cost 1500 Panini Rewards Points each. I received my order today, but rather than receiving the cards I ordered, I received three Dominique Wilkins Immaculate Collection Patches Autographs /75 (not the jersey numbered acetate version /21), which are much less desirable and cost 900 Panini Rewards Points each.

(If that seems like a formal and unnecessarily informative paragraph, it's because it's from the message I attempted to submit on the Rewards page, but kept getting an error).

byronscott4ever
11-23-2016, 07:40 AM
Tweet them, maybe look on here for the list of contacts there?

Yaga
11-23-2016, 10:56 AM
They have a contact request form on their webpage... one time I ordered a card that I thought was rookie year, but it was actually second year and I messaged them right away to cancel and they did. I didn't get a response, but it was cancelled instantly so someone is definitely checking it.

NeilCO
11-23-2016, 11:51 AM
Thank you both. I actually got an email back already (I guess my second attempt to use the website form worked!). They are going to send a FedEx shipping label so I can send these three back and they will replace them.


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mdh
12-16-2016, 07:34 PM
Hate bumping old threads, but same thing happened to me. Any help here folks?! Thanks!

smanzari
12-16-2016, 07:53 PM
Thank you both. I actually got an email back already (I guess my second attempt to use the website form worked!). They are going to send a FedEx shipping label so I can send these three back and they will replace them.


Sent from my iPhone using Tapatalk

Hate bumping old threads, but same thing happened to me. Any help here folks?! Thanks!

I think the answer was above....

byronscott4ever
12-17-2016, 11:28 AM
Hate bumping old threads, but same thing happened to me. Any help here folks?! Thanks!

Search on here for Panini contacts and a list will pop up...also try panini_rewards@paniniamerica.net