TorontoSports
11-26-2016, 10:16 PM
I tried contacting the seller, eBay and Paypal and the issue I am dealing with is going no where, so I am seeking the forums for suggestions and advice. Here is what happened:
**FYI: I am handling this issue for a friend**
2015-16 PANINI NOIR ANDREW WIGGINS /49 AUTOGRAPHS GOLD AUTO TIMBERWOLVES RARE SP | eBay (http://www.ebay.ca/itm/2015-16-PANINI-NOIR-ANDREW-WIGGINS-49-AUTOGRAPHS-GOLD-AUTO-TIMBERWOLVES-RARE-SP-/331990647472)
The card above was won through auctions on October 11 and paid October 12.[See picture for reference] However, the payment shows pending on eBay(and still does), although money was taken out of the Paypal account. The seller eventually opens a non-paying dispute and relists the card and sold it to someone else. [This is important for later on]
Relisted card:
2015-16 PANINI NOIR ANDREW WIGGINS /49 AUTOGRAPHS GOLD AUTO TIMBERWOLVES RARE SP | eBay (http://www.ebay.ca/itm/2015-16-PANINI-NOIR-ANDREW-WIGGINS-49-AUTOGRAPHS-GOLD-AUTO-TIMBERWOLVES-RARE-SP-/332011094380)
It's important to note that the address my friend used was a COMC Mailbox.
A month later, the funds are still held so my friend opens a Paypal claim in hopes of getting his money back. Now here is where it gets interesting.
The seller provides a tracking number to Paypal and it shows delivered so Paypal closed the case in favor of the seller. I message the seller and was pretty pissed because I thought the seller just submitted a random tracking number for another transaction that had a COMC mailbox mailing address and claimed it has the tracking number for the card my friend had won. The seller responded saying we are trying to scam him. Again, I thought it was just a tactic the seller was using by denying and saying we are the ones who lied.
I thought it through and to give the seller the benefit of the doubt, would it be possible that by coincidence, the buyer that purchased the card the 2nd time, after it was relisted, also used a COMC mailbox?
That would be the only possible reason as to why Paypal claims it was delivered to the right address with the same City, State and Zip Code because that's what it shows on the tracking. That would be the only possible reason why the seller would say he already shipped the card to my address and it was delivered. But that would only make sense if the seller is not familiar with how COMC works and thinks we are the same buyer simply because we use the same mailing address and not noticing that the username matters. So he may have used the tracking number on the sale of relisted card as a tracking number for the Paypal claim I had filed. The seller sells sports cards on the daily and has over 1000 feedback, so I don't know how likely it is that he does not know the concept of COMC. Again, benefit of the doubt.
At this point, I do not know what to do. eBay shows payment pending, but Paypal cannot access that information. Since the seller provided tracking to Paypal showing delivery to a COMC Mailbox address, the Paypal claim was closed. If Paypal had access to information on the eBay side, they would quickly identify that the payment was made but payment still shows pending on the eBay system.
If anyone on here won the card or knows who won it, can you please contact me.
Any input, advice or suggestions is much appreciated. Thank you for taking the time to read my thread.
**FYI: I am handling this issue for a friend**
2015-16 PANINI NOIR ANDREW WIGGINS /49 AUTOGRAPHS GOLD AUTO TIMBERWOLVES RARE SP | eBay (http://www.ebay.ca/itm/2015-16-PANINI-NOIR-ANDREW-WIGGINS-49-AUTOGRAPHS-GOLD-AUTO-TIMBERWOLVES-RARE-SP-/331990647472)
The card above was won through auctions on October 11 and paid October 12.[See picture for reference] However, the payment shows pending on eBay(and still does), although money was taken out of the Paypal account. The seller eventually opens a non-paying dispute and relists the card and sold it to someone else. [This is important for later on]
Relisted card:
2015-16 PANINI NOIR ANDREW WIGGINS /49 AUTOGRAPHS GOLD AUTO TIMBERWOLVES RARE SP | eBay (http://www.ebay.ca/itm/2015-16-PANINI-NOIR-ANDREW-WIGGINS-49-AUTOGRAPHS-GOLD-AUTO-TIMBERWOLVES-RARE-SP-/332011094380)
It's important to note that the address my friend used was a COMC Mailbox.
A month later, the funds are still held so my friend opens a Paypal claim in hopes of getting his money back. Now here is where it gets interesting.
The seller provides a tracking number to Paypal and it shows delivered so Paypal closed the case in favor of the seller. I message the seller and was pretty pissed because I thought the seller just submitted a random tracking number for another transaction that had a COMC mailbox mailing address and claimed it has the tracking number for the card my friend had won. The seller responded saying we are trying to scam him. Again, I thought it was just a tactic the seller was using by denying and saying we are the ones who lied.
I thought it through and to give the seller the benefit of the doubt, would it be possible that by coincidence, the buyer that purchased the card the 2nd time, after it was relisted, also used a COMC mailbox?
That would be the only possible reason as to why Paypal claims it was delivered to the right address with the same City, State and Zip Code because that's what it shows on the tracking. That would be the only possible reason why the seller would say he already shipped the card to my address and it was delivered. But that would only make sense if the seller is not familiar with how COMC works and thinks we are the same buyer simply because we use the same mailing address and not noticing that the username matters. So he may have used the tracking number on the sale of relisted card as a tracking number for the Paypal claim I had filed. The seller sells sports cards on the daily and has over 1000 feedback, so I don't know how likely it is that he does not know the concept of COMC. Again, benefit of the doubt.
At this point, I do not know what to do. eBay shows payment pending, but Paypal cannot access that information. Since the seller provided tracking to Paypal showing delivery to a COMC Mailbox address, the Paypal claim was closed. If Paypal had access to information on the eBay side, they would quickly identify that the payment was made but payment still shows pending on the eBay system.
If anyone on here won the card or knows who won it, can you please contact me.
Any input, advice or suggestions is much appreciated. Thank you for taking the time to read my thread.