nflfans4ever
02-17-2017, 02:00 PM
Just received an email from COMC about an update for sellers.
Hello,
Due to our increasing volume of consignment submissions, COMC is making an adjustment to how negative Store Credit balances are handled.
In the past, a loophole existed that allowed items to be deposited into accounts with insufficient Store Credit to cover the processing fees, causing accounts to "go negative". We never intended for sellers to carry a negative balance in order to process items, and in the coming weeks we will be adjust our systems to ensure accounts with insufficient store credit will no longer have cards deposited.
After we implement the new system, we will check Store Credit balances prior to deposit. Each night, we will attempt to deposit your pending items. If your Store Credit balance does not cover the fees due for that deposit:
1.Your Store Credit balance will go negative to cover the processing fees due for that deposit.
2.All items in the deposit will be placed on hold until your Store Credit balance is positive.
3.The due dates of all of your pending processing transactions will be moved forward one day.
We understand this will be an adjustment for some sellers who have relied upon the ability of their account to become negative, but we're confident your cooperation will enable us to provide faster processing times and continue to keep COMC the safe and easy way to buy and sell.
Thanks for doing business with us.
The COMC Team
Hello,
Due to our increasing volume of consignment submissions, COMC is making an adjustment to how negative Store Credit balances are handled.
In the past, a loophole existed that allowed items to be deposited into accounts with insufficient Store Credit to cover the processing fees, causing accounts to "go negative". We never intended for sellers to carry a negative balance in order to process items, and in the coming weeks we will be adjust our systems to ensure accounts with insufficient store credit will no longer have cards deposited.
After we implement the new system, we will check Store Credit balances prior to deposit. Each night, we will attempt to deposit your pending items. If your Store Credit balance does not cover the fees due for that deposit:
1.Your Store Credit balance will go negative to cover the processing fees due for that deposit.
2.All items in the deposit will be placed on hold until your Store Credit balance is positive.
3.The due dates of all of your pending processing transactions will be moved forward one day.
We understand this will be an adjustment for some sellers who have relied upon the ability of their account to become negative, but we're confident your cooperation will enable us to provide faster processing times and continue to keep COMC the safe and easy way to buy and sell.
Thanks for doing business with us.
The COMC Team