How long do you give eBay buyers to pay?

[MJGOAT23]

I spell out 3 days in the auction description, but if they need more time, just send me an email. No biggie to me, especially if its not a lot of $. After 4-5 days, I asked if they still wanted the item, to which they almost immediately replied yes, absolutely, and they'd pay the next day. That would have been Saturday. Now its Monday and still no payment which puts it up to a week. Its not a big dollar item and normally I wouldn't really care but there is a polite member here that really wants the item but just didn't get the chance to bid. I'd like to just send it to the person here since they clearly want it more but don't want to be accused of being pushy with the buyer and they ruin my 100% feedback to of spite if I try to cancel the purchase. dilemmas !:doh:

[SteveO21]

I spell out 3 days in the auction description, but if they need more time, just send me an email. No biggie to me, especially if its not a lot of $. After 4-5 days, I asked if they still wanted the item, to which they almost immediately replied yes, absolutely, and they'd pay the next day. That would have been Saturday. Now its Monday and still no payment which puts it up to a week. Its not a big dollar item and normally I wouldn't really care but there is a polite member here that really wants the item but just didn't get the chance to bid. I'd like to just send it to the person here since they clearly want it more but don't want to be accused of being pushy with the buyer and they ruin my 100% feedback to of spite if I try to cancel the purchase. dilemmas !:doh:

File a claim and let ebay put the pressure on them.

[goehring9]

File a claim and let ebay put the pressure on them.

Exactly this- I also spell out 3 days, and then give a couple days grace period, but once you file the eBay NPB claim you nearly always get results.

[MJGOAT23]

thanks. i think the unpaid assistant turns on after 8 days which is more than fair.

[SteveO21]

thanks. i think the unpaid assistant turns on after 8 days which is more than fair.

You can change the setting to 4 days as well, I think. I'm pretty sure that's what I've got mine set to.

[TimBuckTwo]

3 days then start the clock to get your FVF back. F them

[MJGOAT23]

3 days then start the clock to get your FVF back. F them

your username reminds me of the best joke.

Funny Jokes | Texan Poetry Joke | Comedy Central (http://jokes.cc.com/funny-blue-collar/2dazk1/texan-poetry)

[Cavaliercards]

7 days for us then we file, except on Shoes. Those we give the minimal.

[jcardstore]

I always give people 5 days before I send a friendly reminder / do you need more time email if I don't get a response in 2-3 days I will open a case.

99.99999% of the time I end up getting payment.

[shaqfan2]

After about 2-3 days, I ask if they need more time. If I don't get a reply within a day or two, I send the unpaid request.

[Orangejello727]

I just following ebay protocol. I open a NPB as soon as they let me. I dont even contact the buyer to see if they are paying after sending an invoice and a reminder invoice.

They really should link paypal/ebay accounts to credit scores. Watch how fast people get their stuff in order.

[MJGOAT23]

i hear ya...open a case..but they actually responded that they def still wanted the cards, just didn't pay when they said they would and its been 2 more days, so that's why i was more hesitant.

[jcardstore]

Funny how you can see people's unreasonable personalities translate into their ebay sales. To say you open a case at the earliest possible opportunity without any communication to the buyer is extremely unreasonable and just not generally very personable.

Communication goes a long way and refusing to communicate with your buyers is just begging for bad situations.

[jcardstore]

i hear ya...open a case..but they actually responded that they def still wanted the cards, just didn't pay when they said they would and its been 2 more days, so that's why i was more hesitant.

If they said they were going to pay and didn't after you contacted them it's definitely time to open a case. At least you gave them the opportunity

[Orangejello727]

People with less than 100% feedback should have no say as they are a prime example of bad buyers/sellers. Its a clear indication that feedback works great. Thankfully some of us are still at 100%. Those that arent, should really look in the mirror before critisising others.

[glen87]

Funny how you can see people's unreasonable personalities translate into their ebay sales. To say you open a case at the earliest possible opportunity without any communication to the buyer is extremely unreasonable and just not generally very personable.

Communication goes a long way and refusing to communicate with your buyers is just begging for bad situations.

disagree partly with this. i do not open NPB as soon as possible, usually sometime on day 3.

however, i will not contact a buyer. just opens too many cans of worms. you start getting excuses / reasons they have not paid. then have to wait and make a judgement call on whether to open the case or not.

[jcardstore]

disagree partly with this. i do not open NPB as soon as possible, usually sometime on day 3.

however, i will not contact a buyer. just opens too many cans of worms. you start getting excuses / reasons they have not paid. then have to wait and make a judgement call on whether to open the case or not.

Right I was just saying opening a case the second ebay allows without even thinking about contacting the buyer is extremely unreasonable and unsociable in general IMO.

If someone doesn't pay I always send a message to see what's going on. If it seems like BS no harm no foul I open a case and move on. I've found that actually asking people what's going on leads to better results rather than just letting someone else deal with it because you (not you personally) refuse to communicate

[jcardstore]

To expand a bit on my point, being a reasonable human being generally leads to repeat business and happy customers.

It happens to everyone, you set a bid on a card and you either forget to check your ebay or you don't have access to pay for a couple days unexpectedly or whatever. If I came back on my ebay after 2 days and saw an unpaid item case opened the second ebay allowed I would not do business with that seller anymore, on the other hand if someone emailed me and said hey, what's going on when will you pay etc. etc. I would absolutely do business with them again.

Like I said, being personable goes a long way in business.

[chezball]

Funny how you can see people's unreasonable personalities translate into their ebay sales. To say you open a case at the earliest possible opportunity without any communication to the buyer is extremely unreasonable and just not generally very personable.

Communication goes a long way and refusing to communicate with your buyers is just begging for bad situations.
Wrong, when you start asking people if and when they are going to pay, it causes more drama than what OJ does. I do the same exact thing as OJ
In this day and age 48 hrs is a lifetime, then buyer gets additional 4 days.
There's no need for communication.

[jcardstore]

Wrong, when you start asking people if and when they are going to pay, it causes more drama than what OJ does. I do the same exact thing as OJ
In this day and age 48 hrs is a lifetime, then buyer gets additional 4 days.
There's no need for communication.

Just curious, do you do a high volume of sales on eBay?

[Cactuspies]

4 days, then 4 days for 8 total which I feel is plenty of time. I do not contact at all. ebay sends a payment message the second the listing ends and then a reminder everyday there after. I spell it out in my listings what will happen so there is no question. buyers get nothing against their account if a case opens, only if a case closes and they don't pay do they get a strike and blocked by many if seller settings are set up right.

[jcardstore]

Regardless of what anyone else thinks I feel 2 days before opening a case and refusing the communicate is unreasonable.

[Branesergen]

4 days and it opens automatically. I don't have time to chase down buyers. Communication goes both ways and in fact falls more so on the buyer for not holding up their end of the agreement. You are expected to pay, I am not expected to have to ask for payment. In the time lost trying to get ahold of a buyer, wait for his/her excuse, wait the extended time they need etc etc I could have already resold the item, shipped it to its new owner and been done with it.

As a buyer - if for any reason you have to open a case against me I will pay as soon as I see it and will have no hard feelings as it was solely my fault for it being opened in the 1st place.

[chezball]

Just curious, do you do a high volume of sales on eBay?

What does that matter, $1.99-$200+ all get treated the same. It also pains me to agree with OJ.

[bdrr]

I file the NPB at the earliest possible date (4 days) an close at the earliest possible date (4 days).

So, they have 8 days to pay.

[chris_ac]

Put everything as BIN with instant payment no matter the price and it might work better. Just lower your price till it sells or you get a message with an interested buyer and an agreed upon value. Repeat.

[8collector34]

Put everything as BIN with instant payment no matter the price and it might work better. Just lower your price till it sells or you get a message with an interested buyer and an agreed upon value. Repeat.

I dont understand why sellers dont use best offer if they are willing to negotiate. I never send messages asking for lower prices, or beg because it is for PC, even thought every one of my purchase is for PC. Am I doing something wrong?

[briancecilrn]

your username reminds me of the best joke.



Funny Jokes | Texan Poetry Joke | Comedy Central (http://jokes.cc.com/funny-blue-collar/2dazk1/texan-poetry)



Hahahaha good stuff man. Yeah I agree with most, 3 days, if they email me or reply back to an email I sent I'll give em a couple more days. If they go "radio silent" then I'll file a NPB with ebay


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[SanAntonioSpurs]

BIN's I use instant payment. Auction style and Best Offers I give the 7 days since I'm not trying to make a living off eBay sales. If I was, I might open a NPB case sooner.

[ninjacookies]

I use the automated Ebay unpaid item assistant for the minimum time possible (I believe it's 4 business days). If you don't pay within 4 days, then there's no reason why an unpaid case shouldn't be open. Don't bid if you can't follow through in a timely fashion.

[regularp]

Count me in the camp of opening a case ASAP. As was already mentioned, eBay sends multiple notices that an item needs to be paid for. There is no valid "I forgot about it" excuses. I generally send a message on day three, but less and less, I don't get a response back.

If eBay wants to keep their "if you place a bid, you commit to buy this item" messages up, do something to enforce it.

Edit: In addition, aren't the four days after you file a claim counted in business days?

[Beavers98]

4 days is enough...

[buckunteer]

I say 3 days on the invoice, send one friendly notice, have my auto-open-claim set to 7 days. I've sold maybe 150 items on ebay, only had maybe 3 claims auto-opened, all paid shortly thereafter.

[Siberian13]

I can understand it being a late night and making a bunch of purchases and then paying the next morning. After that, what reason is there that someone hasn't paid?

[ninjacookies]

I can understand it being a late night and making a bunch of purchases and then paying the next morning. After that, what reason is there that someone hasn't paid?

>auction ended a week and a half ago

'Hi sorry sir, I am apology I'm trying to sell a couple of cards to pay for your auction im very sorry for this I'll pay this saturday pinky sware thanks for u understanding.'


Seems to be the going trend.

[chris_ac]

I dont understand why sellers dont use best offer if they are willing to negotiate. I never send messages asking for lower prices, or beg because it is for PC, even thought every one of my purchase is for PC. Am I doing something wrong?

Instant payment can only be attached to the BIN price. Offers can still end up in the scenario being debated in this thread. And yes, I have received messages of interest on BINs with questions about offers. I can easily lower the BIN at any time to make the deal happen while retaining the instant payment feature of the auction.

[goehring9]

And yes, I have received messages of interest on BINs with questions about offers. I can easily lower the BIN at any time to make the deal happen while retaining the instant payment feature of the auction.

Same here - If I don't have BO listed as an option, I often get messages asking if I would be willing to accept a lower price. If I am, it's easy to reply to the message with an offer to that buyer. I've done the same many, many times- just yesterday in fact sent messages and bought a card at lower than the listed BIN with no difficulties, in a friendly manner.

[TimBuckTwo]

Just make it your "policy" to file NPB in three days. No questions. No BS.

Just the transaction matters. It is business. Don't get involved in excuses or beg them to pay. Just do it and move on.

[Orangejello727]

I bought something last night and went to bed. I got up this morning and had a reminder to pay and an invoice from the seller.

I checked my phone while on the train ride to work and another yellow sqaure with a 1 was vibrating, reminding me I need to make a payment.

I got into work this morning and went on to ebay and it showed a lil pop up that said awaiting payment.

Between my phone, computer and my email, I had 4 reminders in less than 12 hrs to pay for an auction. Thats more than enough alerts for someone to say they didnt know they had an auction to pay for.

[chezball]

I file the NPB at the earliest possible date (4 days) an close at the earliest possible date (4 days).

So, they have 8 days to pay.

You can open after 48 hours if you chose to.

[Branesergen]

You can open after 48 hours if you chose to.

If it doesn't allow you then you need to go in and change the amount of days you allow buyers to combine. I had mine at 3 and the earliest I could open a case was 7 days. Changed that crap real quick lol