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jkidd79
03-17-2019, 02:13 PM
Is anyone else having issues trying to check the status of their panini redemptions. All the links that I was given say the OOPS PAGE NOT FOUND. I have tried even to find the login site to look at my account and that is now gone. I am missing something or what is going on...

goodole13
03-17-2019, 02:19 PM
It’s still available. I checked mine the other day. I’m on my phone, otherwise I’d help you out. I’m sure someone will post soon to help out.

jhuch
03-17-2019, 02:23 PM
Log in to the Panini store page and click on the support button.

hairysasquatch
03-17-2019, 04:43 PM
Little known secret is that a side door exists at Poopnini.com.

ck6599
03-17-2019, 08:13 PM
I had the same issue today......can’t even find the redemption page from the Panini front page.

MrDUB
03-17-2019, 10:16 PM
I had the same issue today......can’t even find the redemption page from the Panini front page.

I’m just glad I’m not the only one having this issue.

ck6599
03-18-2019, 08:48 AM
still an issue today...........what did they do? did they just decide at some point over the weekend to do away with redemption's? wouldn't surprise me. i can't find the redemption link at all, to either check on my redemption's or redeem new redemption's. I checked a couple weeks ago and everything was fine, but something has changed at some point over the past couple weeks.

goodole13
03-18-2019, 10:08 AM
It is not an ISSUE, goodness gracious. I’ve been biting my tongue on this thread, but you guys are getting ridiculous. The answer is in this thread on post #3. Is it poorly designed and difficult to find? Absolutely, but it is not an issue, the redemption page is available.

goodole13
03-18-2019, 10:52 AM
Here's the link to make it easier for you guys, since you just skipped over Post #3. Now relax, your precious redemptions are still available.
https://www.paniniamerica.net/support.html

Hagaman42
03-18-2019, 02:43 PM
Still not working....

Bruin7
03-18-2019, 03:10 PM
Can't even log into my account for some reason

goodole13
03-18-2019, 04:33 PM
Still not working....

Probably user error...

zacsoccer6
03-18-2019, 04:51 PM
Here is how to do it when on mobile

1. login to store
2. click support
3. click check ticket status
4. login to your ticket account

hche
03-18-2019, 05:23 PM
Mine is completely fine, using the link then click check status, it will basically take you back to the old login screen.

Hagaman42
03-18-2019, 06:50 PM
Trust me, I know it's not hard to do, just isn't currently working:

The webpage at https://custserv.paniniamerica.net/CustServ/desktop.cfm?page=new-case&ct=3 might be temporarily down or it may have moved permanently to a new web address.

Probably user error...

goodole13
03-18-2019, 08:05 PM
Trust me, I know it's not hard to do, just isn't currently working:

The webpage at https://custserv.paniniamerica.net/CustServ/desktop.cfm?page=new-case&ct=3 might be temporarily down or it may have moved permanently to a new web address.

I just used the link you provided to login and it worked just fine for me.

goodole13
03-18-2019, 09:09 PM
Trust me, I know it's not hard to do, just isn't currently working:

The webpage at https://custserv.paniniamerica.net/CustServ/desktop.cfm?page=new-case&ct=3 might be temporarily down or it may have moved permanently to a new web address.

Did you even try using the link I provided in my post?

Hagaman42
03-19-2019, 05:51 AM
Yes I most certainly tried your link, it takes me to the same place with the link that I posted

Did you even try using the link I provided in my post?

mmayville
03-19-2019, 06:29 AM
You guys know Panini consolidated their sites into one, right?
If you are really struggling and don't want to take a few minutes to figure it out yourself... TRY GOOGLE!!! You need to go the new site and log in...then spend a few minutes looking around.

goodole13
03-19-2019, 08:55 AM
Yes I most certainly tried your link, it takes me to the same place with the link that I posted

On you then. Everyone else seems to be able to logon. I’m not sure what page you’re seeing. I used your link just fine, I used my link fine. Everything is working. You’re doing something wrong.

notoriousRB
03-19-2019, 09:38 AM
Another issue I noticed. I received two update emails regarding live redemptions yesterday. The links in both emails were broken. They should fix that.

Hagaman42
03-19-2019, 11:22 AM
Appreciate your constructive feedback!

On you then. Everyone else seems to be able to logon. I’m not sure what page you’re seeing. I used your link just fine, I used my link fine. Everything is working. You’re doing something wrong.

goodole13
03-19-2019, 01:02 PM
Appreciate your constructive feedback!

You’re welcome!

unitasfan
03-19-2019, 05:33 PM
just looked at mine....yay i am gonna get my kareem hunt optic redemption in soon... would rather have my derwin james or bradley chubb redemptions

goodole13
03-19-2019, 06:15 PM
just looked at mine....yay i am gonna get my kareem hunt optic redemption in soon... would rather have my derwin james or bradley chubb redemptions

Crazy, your account is working! But in all seriousness, I guess it's good you're at least getting one of them for now.

Billily
05-28-2020, 07:55 PM
Same problem here. I can't find my old redemptions which belong to my old panini account. I remember I use two different accounts, one for rewards and one for redemption.

Then#@I#@sent an email to#@cs at paniniamerica. net, but they#@cant#@help.#@

They asked me to send the same email to#@ Cswebsupport at paniniamerica. net , but almost#@2 weeks passed, still no reply.