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View Full Version : COMC Sent Me Someone Else's Package

bigunitcards
04-03-2019, 12:06 PM
Got 2 packages from COMC on Saturday, my shipment and then a separate package with someone else's order. Emailed COMC on Saturday and gave them all the info on whose cards I got and now it's Wednesday and no one has responded to me yet. Hopefully someone there reads this board so they can send me a return label to get this guy his cards back. It's just like 120+ cards totaling $75 for the guy so nothing high end or valuable on any level, but he did pay $30+ for express shipping.
COMC James
04-03-2019, 12:11 PM
Hey there, terribly sorry about that. I located your email in the Customer Service Queue and have asked our team to reach out to you by the end of the day for instruction to get this resolved properly.
Rickey
04-03-2019, 01:47 PM
.....
3124508 on COMC
04-03-2019, 02:06 PM
COMC customer get serviced! No concern is takes so long?

Reward the honest poster with something. #COMCfails


Still don't understand why you just pop out of nowhere to bash COMC. You don't even have any legitimate complaints to make unlike many other members.
OLDPAPER
04-03-2019, 02:23 PM
Pretty ridiculous that the OP's initial concern over a pretty serious matter does not get addressed until he takes the initiative to go on a random social media board. Good thing that COMC has an employee lurking I guess.
peterose4hof
04-03-2019, 03:47 PM
I requested a shipment on 3/27 of 134 low dollar cards.

Yikes! I hope these aren't my cards.
pskell02
04-03-2019, 03:49 PM
James, I'm also curious, are you guys going to refund the person who the cards should have gone to for his upgraded shipping? Only fair since you guys screwed the pooch on this and he did not receive the expedited shipping as he paid for.
cardsrus1
04-09-2019, 01:52 PM
Pretty ridiculous that the OP's initial concern over a pretty serious matter does not get addressed until he takes the initiative to go on a random social media board. Good thing that COMC has an employee lurking I guess.

Even more concerning is the fact that he STILL passed it on to someone else, rather than stepping in and correcting a MAJOR foul up. Sorry, but a mistake such as this should be the number one priority at COMC to fix sooner than later!