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jcmel323
07-09-2019, 11:54 PM
Does anyone know how to return a item?
I was the seller...


Accepted a return. Next day he makes a case. Ebay is asking me to make a pre paid shipping label but dont know how to do it.

Tried to print label at usps.com but it only letting me buy flat rate.
jcmel323
07-13-2019, 02:32 PM
can anyone help
Miss Lizzy
07-13-2019, 03:03 PM
There should be a link in the return case to send the buyer a label.
hockeyguyrich
07-13-2019, 03:04 PM
He has to print out return label on his end should have prompted him to when case was opened
Miss Lizzy
07-13-2019, 03:05 PM
If all else fails, call eBay and have them walk you through it.
jcmel323
07-13-2019, 03:23 PM
Yeah. The card doesnt appear in the ebay returns.

I'm gonna have to call ebay
psochaps
07-13-2019, 04:10 PM
They only five business days to ship back to you once you accept the return.
After that eBay will close the case in your favor if you call them.
jcmel323
07-13-2019, 05:48 PM
called ebay. All resolved.
Im not gonna have to do the pre-paid shipping. The buyer have to do that on his own.

Once received i need to refund in full + return shipping.

I just hope he send it thru 1st class and not priority. He'll kill my little profit.
jcmel323
07-14-2019, 05:40 PM
OHH MAN! COMMON!

I called yesterday and ebay resolved it by giving the buyer the full authority to return the item and i paid in full + return shipping once received. (since i dont know how to pre paid shipping label)

Well today i received the same message back ....that i need to make a pre paid shipping label.

I feel the buyer also called ebay. This is not going to end.
JeffG1954
07-14-2019, 05:54 PM
I do not believe you mentioned why the return. Does your eBay listing say that you accept returns?

If the return is because the buyer changed his mind, return shipping is on him.

If the return is because the item was "not as described", the shipping is on you.

More info needed.
jcmel323
07-15-2019, 08:35 PM
I do not believe you mentioned why the return. Does your eBay listing say that you accept returns?

If the return is because the buyer changed his mind, return shipping is on him.

If the return is because the item was "not as described", the shipping is on you.

More info needed.


Is not that i dont want to pay shipping. Is that i dont know how to do it.

But to answer your question, the patch is huge enough that the side of the card is opening a little. So "not as described"