EBay seller question - no returns accepted?

[employee8]

Sold a lot of cards, buyer claims one has a nick in a corner. All looked good upon shipping and photos I included don’t show any damage. Wrote no returns on my
listing, what are my courses of action?

[chezball]

If he open a SNAD case you will be accepting the return.

[employee8]

If he open a SNAD case you will be accepting the return.

Would it be best to just refund it (less than $10) and have him keep the card or ask him to send it back prior to refund? He wants the rest of the lot...

[shrevecity]

Return for full refund. If he is asking for a partial you should be covered should he decide to neg you. For me its all or nothing on returns.

[employee8]

Return for full refund. If he is asking for a partial you should be covered should he decide to neg you. For me its all or nothing on returns.

Your saying either return it all or nothing at all? If I refund the “damaged” card I’d be out of pocket less than $10, the whole lot was close to $100. The $10 doesn’t matter to me but the $100 would be frustrating to sell again...

[shrevecity]

Your saying either return it all or nothing at all? If I refund the “damaged” card I’d be out of pocket less than $10, the whole lot was close to $100. The $10 doesn’t matter to me but the $100 would be frustrating to sell again...

You are encouraging bad behavior in buyers by giving in. 9 times out of 10 when you do that on a lot you never hear from the buyer again. If he does return then you just resell the lot. I would take the chance on him not returning anything even it it means I have to take a neg. Negs are nothing to be scared of.

[glen87]

Sold a lot of cards, buyer claims one has a nick in a corner. All looked good upon shipping and photos I included don’t show any damage. Wrote no returns on my
listing, what are my courses of action?

Your saying either return it all or nothing at all? If I refund the “damaged” card I’d be out of pocket less than $10, the whole lot was close to $100. The $10 doesn’t matter to me but the $100 would be frustrating to sell again...

You are encouraging bad behavior in buyers by giving in. 9 times out of 10 when you do that on a lot you never hear from the buyer again. If he does return then you just resell the lot. I would take the chance on him not returning anything even it it means I have to take a neg. Negs are nothing to be scared of.

this PERIOD

as you yourself stated in the op

"photos I included don’t show any damage"

my guess is they are fishing for a partial just to get some money back.