Interesting Redemption Story

[derekdowding]

I get home today from work and I notice I have package in the mail today from Leaf.

About 2 months ago I put in a redemption for an AJ Brown Leaf Metal auto. Nothing crazy.

Open up the package today and see this

I am VERY pleased with what Leaf did with this. I didn't even ask for a replacement on this. Wish Topps or Panini would take notes on this

https://live.staticflickr.com/65535/48863124172_73ceb90706_c.jpg (https://flic.kr/p/2hrShs9)Untitled (https://flic.kr/p/2hrShs9) by Derek Dowding (https://www.flickr.com/photos/154039926@N08/), on Flickr

[SleeperCards]

You might get some crap responses because people aren't fans of Brian Gray/Leaf, but I think it's pretty great you got an upgrade without even having to ask.

[SkolVikesCards]

Nice card! If Haskins gets another chance with the new coach, that will easily be worth more than the AJ Brown!

[escapegoat]

high prospect QB for a prospect WR?


all day erry day.

[pejc300]

Disappointed; you should have had them grade it a BGS 10 black label before they sent it to you.

[chrisfaceoff]

I saw them post a tweet that the Brown cards were lost, and cannot be remade, and all of the replacements would be a Haskins auto as well.

Also Trinity Haskins Patch Autos will have a Washington Jersey/Patch piece in them as well for anyone possibly waiting on those.

I know that they arent licensed, but THAT is how you provide a quality customer service.

be on top of the issue
Communicate with your customers
Provide a timely and QUALITY replacement
Show your customers you actually value them buying your products.

Well Done Leaf.