View Full Version : Incorrect Feedback received on eBay
Boophill
12-19-2019, 11:35 AM
A buyer left me negative feedback on eBay by mistake. How do I request correction? Do I select report buyer?
dictoresno
12-19-2019, 01:08 PM
call ebay and explain
sjscout
12-19-2019, 01:24 PM
this used to be the way.....not sure if it still works like this
If you and the buyer have agreed to change the Feedback you received, here’s a step-by-step guide to changing neutral and negative Feedback.
1.Click on My eBay at the top right corner and click on the Account tab. In the “My Account” column on the left, click on “Feedback.”
2.Click on the "Request Feedback Revision" link under “Recent Feedback.” Alternately, you can click on the “Go to Feedback Forum” link and click “Request Feedback revision” on the right side of the page, under “Feedback tools.”
3.Click the Feedback you want to request a revision of.
4.Under the line “Give the buyer a reason for the request," state the reason why you’d like to have the Feedback revised.
5.Once done, click the “Send” button.
6.The buyer will receive an email with your request.
7.Let the buyer know he or she only has 10 days in which to respond and provide revised Feedback. If they do not change their Feedback within that time, it will become permanent.
Boophill
12-19-2019, 01:44 PM
this used to be the way.....not sure if it still works like this
If you and the buyer have agreed to change the Feedback you received, here’s a step-by-step guide to changing neutral and negative Feedback.
1.Click on My eBay at the top right corner and click on the Account tab. In the “My Account” column on the left, click on “Feedback.”
2.Click on the "Request Feedback Revision" link under “Recent Feedback.” Alternately, you can click on the “Go to Feedback Forum” link and click “Request Feedback revision” on the right side of the page, under “Feedback tools.”
3.Click the Feedback you want to request a revision of.
4.Under the line “Give the buyer a reason for the request," state the reason why you’d like to have the Feedback revised.
5.Once done, click the “Send” button.
6.The buyer will receive an email with your request.
7.Let the buyer know he or she only has 10 days in which to respond and provide revised Feedback. If they do not change their Feedback within that time, it will become permanent.
Thanks. That’s what I needed. Buyer said he bought a bunch of items on eBay and one bad item. He screwed up when leaving feedback
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