Panini Mail Day - 1/1 Fail

[GeniesCreation]

So today when I got my mailday from Panini I thought I was going to be super excited and get my 1/1 Shield Signature card of Demaryius Thomas...

...what I got instead was a plain old RPM material card /299.

This must be some joke right?? I went and tried to call them but of course I called right at 5 cst, so they didn't want to pick up my call and instead get the hell out of there from all the mistakes they made and customers complaining about them...LOL

Any advice other than to just keep calling??

[FavresReturn]

Yeah keep calling and when they (or if they) finally answer tell them they can shove the card they sent you up their ass! lol.. that's so stupid

[dmott19]

Ohhh man, I bet the person expecting the RPM /299 who got this crapped their pants. If they mixed it up, that is.

[GeniesCreation]

I mean at least the RPM was auto'd...but giving me a card /299 instead of my 1/1 is absolutely freaking ridiculous...

[dachman]

The monkeys in their QC department must be on strike for more bananas

[IndySportsCards]

They are turning more into a giant pile of doggie doo each and every day

[rudyjustinfarrell]

Panini has Facebook/Twitter accounts right? Bomb them on there for faster results.

[FreshBreak]

Ohhh man, I bet the person expecting the RPM /299 who got this crapped their pants. If they mixed it up, that is.

this made me laugh because It could very well be true

[GeniesCreation]

Has anyone else ever had something like this happen to them?? Btw, if you are the person that was lucky enough to receive my card...I'd love to see what it was supposed to look like :)

[IndySportsCards]

Has anyone else ever had something like this happen to them?? Btw, if you are the person that was lucky enough to receive my card...I'd love to see what it was supposed to look like :)

Yeah, not exactly the same, but I've had my issues with Panini Redemptions in teh last few days (http://www.youtube.com/watch?v=K9ROxVtwkDU)

[dmogull]

luck of the draw with contacting panini....i called the other day, waited on hold for about 10 minutes and was then fowarded to their voicemal. today I call and get a woman in 30 seconds.

[IndySportsCards]

luck of the draw with contacting panini....i called the other day, waited on hold for about 10 minutes and was then fowarded to their voicemal. today I call and get a woman in 30 seconds.

Her name wasn't Peggy by any chance was it?

http://adage.com/images/bin/image/rightrail/11-discover-peggy-032811.jpg

[dmogull]

Her name wasn't Peggy by any chance was it?

http://adage.com/images/bin/image/rightrail/11-discover-peggy-032811.jpg

lol, i think it was!

[friarbolt]

If I was at Panini I'm a little concerned, seems the QA errors coming outta that company are growing by the day...

[Lockdown32]

I know it sucks, but remember being polite about it goes a long way.

[iluvfish2]

I've had mix ups with them before on redemptions. You need to call them. they'll look at the orginal redemption code that was put into the system, compare it to what you got, and fix it. I know with mine they had me send it back (which I barted a free pack since it was going to cost me money to get what was mine originally when they screwed up), but they had no problems doing that.

[dmott19]

Not tryna jack the thread, but I have a replacement in at Panini that they confirmed delivery on 3/17/2011 and I havent heard a word since. Normal?

[hexthem4n]

I'd take them on Judge Judy.

[wju2004]

That's pretty bad.

They actually called me today and didn't have the card to replace one I sent in that was damaged (Mardy Gilyard), so they asked what team and I said Steelers...so figure I'll end up with Dwyer...or worse. lol. We shall see.

[GeniesCreation]

I completely understand that I have to be very polite with this otherwise I will never get what I was supposed to. I just find it a little ridiculous because a card numbered to 299 is nothing close to a 1/1. I don't even understand how that's possible. Hopefully they will fix it and make it right.

[IndySportsCards]

I have been polite with them for 5 months now. I have no more patience.

[BUCSFAN99]

Her name wasn't Peggy by any chance was it?

http://adage.com/images/bin/image/rightrail/11-discover-peggy-032811.jpg



Great pic! Couldn't have been better unless it was the famous "monkey peeing in his own mouth".

They'll probably offer you "Frrree Trrrucker cap!"

[49erFan]

luck of the draw with contacting panini....i called the other day, waited on hold for about 10 minutes and was then fowarded to their voicemal. today I call and get a woman in 30 seconds.

I just call all the extensions until I get lucky lol.

[GeniesCreation]

Well I was able to get through to the Customer Service on the first try...and I just overnighted the package back and opened a complaint. Let's see how long it takes for them to acknowledge everything after I see they received it.

[mdh]

Not tryna jack the thread, but I have a replacement in at Panini that they confirmed delivery on 3/17/2011 and I havent heard a word since. Normal?

Just clarifying here... you're saying that Panini accepted your shipment to them on 3/17/2011? If that's the case, i've had a couple of cards I sent back in for replacement and they have taken a month or more to replace. Send them emails, calls, reply back in your account info. I'm sure they get sick of it, but it would be nice to see the product I paid for, and in good condition!

[JDK16]

i have a replacement for a mike wallace patch auto from 09 /25 emailed 5 times through customer support not one response this is getting silly