eBay Authentication Guarantee

[JWBlue]

Does the seller see the buyer's name and address or only the authentication address?

[txrngr34]

I have one out currently. It is scheduled for redelivery on next business day with adult signature required.

I cannot find the buyer's actual address in the order.

I'm not sure if it's visible at any other stage of the order because it's not something I was ever concerned about.

[DynaEtch]

Pretty sure they don’t. And eBay has a good reason for this too- it prevents sellers from shipping to that address accidentally instead of AG. Not talking about postage printed from eBay…but the ones who pay at the retail counter to ship. Why even throw the buyers address into the mix when they might use that address by accident or ship them the card direct for some reason.

Not 100% sure though

[DynaEtch]

Oh the buyers name is definitely visible though, it’s on the first line of the AG address, as a C/O. Just not their address

[rnocards]

I'm curious if the buyer has a choice to skip eBay Authenticity?

Like for example, some items have already gone through Authenticity previously, which you can see from the listing pictures showing the card inside the Authenticity sealed packaging.

If such an item is high priced and normaly meets the criteria for Authenticity, can the buyer choose to skip re-authenticating the item, in order to cut down on shipping time?

[Bosoxfan5990]

Yes, you’re able to see the buyer’s address on the “Paid and Shipped” screen when you go to “See Order Details.” There’s an option to “Show Recipient Address.”

I believe this is on the desktop website only. You can’t see this on the app.

[Bosoxfan5990]

I'm curious if the buyer has a choice to skip eBay Authenticity?

Like for example, some items have already gone through Authenticity previously, which you can see from the listing pictures showing the card inside the Authenticity sealed packaging.

If such an item is high priced and normaly meets the criteria for Authenticity, can the buyer choose to skip re-authenticating the item, in order to cut down on shipping time?

Why would you want a buyer to be able to do this as a a seller? Auth Guarantee ensures the sale is final if you have no returns turned on.

[mjohnatgt]

You don't. There are a few threads on Net54 about how people wish they could opt out of AuthGuarantee, but they don't make any sense from an eBay standpoint.
https://www.net54baseball.com/showthread.php?t=344042
https://www.net54baseball.com/showthread.php?t=344007

[shrevecity]

I'm curious if the buyer has a choice to skip eBay Authenticity?

Like for example, some items have already gone through Authenticity previously, which you can see from the listing pictures showing the card inside the Authenticity sealed packaging.

If such an item is high priced and normaly meets the criteria for Authenticity, can the buyer choose to skip re-authenticating the item, in order to cut down on shipping time?

Those certs can be faked or photo can be done in way it looks good in photo but seal has been broken.

It benefits both buyer and seller to go through the process

[DynaEtch]

Yes, you’re able to see the buyer’s address on the “Paid and Shipped” screen when you go to “See Order Details.” There’s an option to “Show Recipient Address.”

I believe this is on the desktop website only. You can’t see this on the app.

I just checked this and it only shows the city,state,zip, not the street address. You could also get the city,state,zip from the tracking itself, it'll say Delivered, then the city and zip (ebay updates the tracking with the 2nd tracking after authentication).

Doesnt look like there's a way to see the specific address, not sure why OP wants that info though. OP if you're trying to determine if it's a blocked buyer circumventing a block, you may be able to figure it out from just the city and other coincidences, depending how large the city is. I dont know why else this would matter. And heck some sellers might even be ok selling to a blocked buyer something going through AG....it's a final sale so no shenanigans. Really doesnt matter who is buying it from you.

I'm curious if the buyer has a choice to skip eBay Authenticity?

Like for example, some items have already gone through Authenticity previously, which you can see from the listing pictures showing the card inside the Authenticity sealed packaging.

If such an item is high priced and normaly meets the criteria for Authenticity, can the buyer choose to skip re-authenticating the item, in order to cut down on shipping time?

Nope cant do that. Well except just choosing to buy/not buy an AG item, which the buyer has right to do.

On the other hand seller actually can choose to skip it, by inserting certain 'exempt words' into the listing title. Another way is by including a common junk base card to make it a lot. Not sure why they would though, as AG is one of the best things for a seller with its final sales. Assuming the card is legit and authentic: perhaps if it's a really weird error card and seller thinks AG might reject it just because they dont understand it (they actually do authenticate misprint cards though, I can confirm as an error collector). Or the seller wants to get their item into the trading card singles category but it's not actually a single...they want to exempt their listing from AG to prevent the needless extra shipping journey and inevitable miscategorization.

I havent really tested them at all, but I wouldnt rely on the just the AG bag and seal sticker.....it's not exactly a slab from PSA or BGS (heck even those could possibly be tampered with as we've seen). Ebay is making the correct move here to require them to be re-submitted through AG every sale. Another reason why it doesnt make a ton of sense to even keep an AG card in the AG seal, since it'll just have to be resubmitted anyway. I guess someone could use it to inspire confidence selling it in person at a card show...but again, with tampering possibilities, that should mean little. Imagine seeing an 1986 Fleer Jordan at a card show not in a graded slab, but in an ebay AG bag.....eh that doesnt do much to inspire my confidence.

[rnocards]

Why would you want a buyer to be able to do this as a a seller? Auth Guarantee ensures the sale is final if you have no returns turned on.From a buyer perspective, to cut down on shipping time, and minimize risk of damage/loss durring shipping.

[rnocards]

As a buyer, I had a positive situation with eBay's AG that saved me from a problematic transaction, and eBay ended up fully refunding my purchase price. This is the reason why AG exists. If AG did not exist here, I would have lost a good amount of money on this.

However, I had a neutral situation with AG on a couple of items, where an aftermarket on-card signature was not authenticated, but the cards were authenticated. AG said it was not part of their process to authenticate aftermarket signatures.

I'm glad the cards were determined real, but I already knew they were real and it was not the reason why I bought them to begin with. I bought them, and paid good money for them, because of the autos, and was hoping AG would authenticate the autos before they got to me. So, in this situation, the AG expereience was neither positive nor negative, and if I had a choice, I probably would have skipped it.

I also had a negative situation with AG. First off, the seller, a good multi-volume highly rated seller, had a stock photo for an item, which I am not in favor of when sellers do that, but the seller was very communicative with me, and sent me photos of the exact item that will be sent to me. I agreed with the item based off the photos he sent me, and I trusted the seller, because I bought from them before on a non-AG item.

So, it was mailed to AG, but they rejected the transaction on the grounds that what they received did not match the stock photo in the listing. But, both me and the seller already knew that it wasn't going to match the listed stock photo, and we had already agreed on the photos of the exact item that were sent to me in the messages. AG went strictly by the listed stock photo, and not the photos of the exact item in the messages.

So, they automatically refunded my purchase price, even though I never asked for the refund, and they sent the card back to seller, instead of to me. This was kind of frustrating, because it wasted time, and I didn't get the card. If I had a choice here, I would have told AG that I know it doesn't match the listed stock photo, but send it to me anyways, because I already agreed with the seller on the exact item. If I had a choice to skip AG, I definately would have done so in this situation.

I think the buyer should have options when it comes to this AG service, and things should not be done without buyer's consent.

[shrevecity]

Usually if it's close they ask tge buyer. Maybe it was badly different and they saved you. I don't understand why a seller would list a 250 dollar card with a stock photo. Seller is a moron.

Even if it was a vacation using a stock photo at all is begging for issues

[mjohnatgt]

However, I had a neutral situation with AG on a couple of items, where an aftermarket on-card signature was not authenticated, but the cards were authenticated. AG said it was not part of their process to authenticate aftermarket signatures.
Had the seller put in the correct information into the item specifics on eBay, these items should have bypassed Authenticity Guarantee. If you want to get autographs authenticated, you have to pay a company to do it. CSG/CGC does not even do this for a charge, unless the items are signed comic books.

If you're negotiating or getting different photos from the seller, the seller should be creating a separate listing with those photos, or they should move it to a category that doesn't fall under AG. These are things you can bring up with them.

[DynaEtch]

I have to agree with the above. That last one is not a neg against ebay AG, it's just a sloppy transaction on the seller's part. They knew, or at least should have known, it was AG. So after all that messaging and sending pics, they should have just updated the listing or created a new one with those actual pics....takes like 15 seconds. There shouldnt be any reason they couldnt do this after it was rejected and sent back to them also, and then you just buy it again then.

As for the aftermarket autos...not sure exactly how they deal with those. It sounds like you're saying they still authenticated the card and didnt just call the whole thing miscategorized. That's a bit surprising since buyer then cant return it, but I guess it's how they do it. Maybe they think the buyer can see what the auto looks like themselves in the listing pics, and make their judgment accordingly (if it looks way off....stay away). But they are pretty clear that they dont guarantee either patches or aftermarket autos. Should they just deem the whole card ineligble and pass it on to the buyer, without authenticating the card itself? Idk, maybe.

[rnocards]

As for the aftermarket autos...not sure exactly how they deal with those. It sounds like you're saying they still authenticated the card and didnt just call the whole thing miscategorized. That's a bit surprising since buyer then cant return it, but I guess it's how they do it. Maybe they think the buyer can see what the auto looks like themselves in the listing pics, and make their judgment accordingly (if it looks way off....stay away). But they are pretty clear that they dont guarantee either patches or aftermarket autos. Should they just deem the whole card ineligble and pass it on to the buyer, without authenticating the card itself? Idk, maybe.

Yeah, they sent the card to me inside their AG packaging and seal with an email note saying that the card was authenticated, but the aftermarket auto was not eligible for their authentication process.

Since then, I have sent the card to PSA/DNA to authenticate and grade the auto. I'm hoping it comes back authentic, I'll see what happens. I sent it to them inside the eBay AG packing with seal still intact.

It would be nice if eBay AG partnered with JSA (both have addresses in NJ if I'm not mistaken), as a pay option for buyers to have their aftermarket autos authenticated before they get them. This would an optional more comprehensive AG experience.

[rnocards]

Usually if it's close they ask tge buyer. Maybe it was badly different and they saved you. I don't understand why a seller would list a 250 dollar card with a stock photo. Seller is a moron.

Even if it was a vacation using a stock photo at all is begging for issuesSeller did cause the initial problem, for sure, by listing the stock photo, but I still think AG should have at least told me ahead of time, and given me an option on what I want to do.

[rnocards]

Had the seller put in the correct information into the item specifics on eBay, these items should have bypassed Authenticity Guarantee. If you want to get autographs authenticated, you have to pay a company to do it. CSG/CGC does not even do this for a charge, unless the items are signed comic books.



If you're negotiating or getting different photos from the seller, the seller should be creating a separate listing with those photos, or they should move it to a category that doesn't fall under AG. These are things you can bring up with them.True.

I actually did tell the seller afterwards that they should not be using stock photos. Anyways, I since moved on to a different seller for a similar item.

[shrevecity]

Seller did cause the initial problem, for sure, by listing the stock photo, but I still think AG should have at least told me ahead of time, and given me an option on what I want to do.

They sometimes will if the condition is close from what I have seen others say. So to me it indicates the seller was trying to slip a really bad copy of the card in so you would get a card you could not return. Seller knew exactly what he was doing.

You also stated all tge extra was through messages. The authenticator would not have access to that. They are a company independent of ebay. They see the listing and the details likely the same way you or I see it.