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HinkleHammer
04-07-2013, 12:11 AM
At what price point do you ship with signature confirmation? Or is delivery confirmation the norm. I havent shipped any card that sold for than $150 and I have a few that I am going to sell that are well above that. I just want to make sure I follow the community standard! Thanks.

hitman1116
04-07-2013, 12:13 AM
Was actually wondering the same thing. Can't help with your question but glad you asked it. Looking forward to some input as well.

coltsfan23
04-07-2013, 12:19 AM
$250+ generally, as that is the number required by Paypal.

carbon
04-07-2013, 12:22 AM
I'm not sure about you guys but I have never had to sign for any PayPal shipping label that had signature confirmation on it.

Could be my courier is just lazy but that is just my experience.

SCtxholdem
04-07-2013, 12:32 AM
Anything under 100 I send DC between 100 and 250 I do Signature, anything over that I send Priority with insurance, anything insured over 250 they automatically have to sign for it because of the declared value

HinkleHammer
04-07-2013, 12:36 AM
Anything under 100 I send DC between 100 and 250 I do Signature, anything over that I send Priority with insurance, anything insured over 250 they automatically have to sign for it because of the declared value

So adding insurance of a value over $250 automatically requires signature?

NewAgeHardcore
04-07-2013, 01:07 AM
I always use DC/tracking on everything. I use insurance on $50+ and generally use signature confirmation around $150+.

DaveTaplin
04-07-2013, 06:42 AM
So adding insurance of a value over $250 automatically requires signature?

No, No, No. Don't get caught in this trap. Technically yes they do have to sign for it because it is insured over $250. The problem is Paypal does not accept that Signature as valid. There is a thread in the past 6 months that proves you will lose if you try this.

If paid with Paypal and the item is $250 or more you HAVE to send Signature Confirmation or you will lose if the buyer opens a case. That is the rule.

Insurance is only for your benefit. Sending Priority, Insured or Express does nothing to protect you in a Paypal case. Buyer will get their money back whether you insured it or not, so insurance is only to protect you. Priority & Express just mean the item spends less time in the Postal system. Less time in the system should mean less risk of problems.

If I were selling a $250 card, I would send it priority insured w/ Signature & Delivery Confirmation. By sending it Priority you can send it very well packaged in a box since you have up to a pound of weight to use.

SCtxholdem
04-07-2013, 07:22 AM
well, I didn't know all that, but thats usually why I insure something, to protect myself, not so much them. I have read alot about people losing both cards and paypal, and I cant afford to be one of them. ....... I have learned my new thing for the day, now I can go back to sleep.

chilly55
04-07-2013, 07:42 AM
No, No, No. Don't get caught in this trap. Technically yes they do have to sign for it because it is insured over $250. The problem is Paypal does not accept that Signature as valid. There is a thread in the past 6 months that proves you will lose if you try this.

If paid with Paypal and the item is $250 or more you HAVE to send Signature Confirmation or you will lose if the buyer opens a case. That is the rule.

Insurance is only for your benefit. Sending Priority, Insured or Express does nothing to protect you in a Paypal case. Buyer will get their money back whether you insured it or not, so insurance is only to protect you. Priority & Express just mean the item spends less time in the Postal system. Less time in the system should mean less risk of problems.

If I were selling a $250 card, I would send it priority insured w/ Signature & Delivery Confirmation. By sending it Priority you can send it very well packaged in a box since you have up to a pound of weight to use.

Yeah, this shows the ignorance of Paypal. Whether you get insurance of $200+ or Signature Confirmation, the USPS uses the same PS Form 3849 to get the signature capture. If you ask a request electronically, using PS form 3819, you get the same captured image of a PS Form 3849. Either service, same PS Form 3849. Doesn't matter if you receive 2 packages in one day, one package is Signature Confirmation, the other Insured $200+, you will still sign only 1 PS Form 3849 for both packages.

Paypal is just being stupid as usual.

Bill

Qwasian
04-07-2013, 09:35 AM
the bad part about this is, I would say 80% of my customers aren't home during the day to sign for the mail, which creates a real problem. I've had cards returned and buyers back out over it before, although I think that was a case of buyers remorse where they did it on purpose, I think if people are going to be shady they are just going to be shady. you kinda have to deal with good customers and reputable people to keep it 100% honest. A buyer can really screw you over no matter what you do if they really want to, you pretty much have to use trust, and chalk up the bad ones as a part of doing business. usually as long as you do what your supposed to do and get it delivered properly with the tracking info you won't have much problem, when you do it's typically just some guy trying to screw you anyway.

dustyshelf
04-07-2013, 09:39 AM
the bad part about this is, I would say 80% of my customers aren't home during the day to sign for the mail, which creates a real problem. I've had cards returned and buyers back out over it before, although I think that was a case of buyers remorse where they did it on purpose, I think if people are going to be shady they are just going to be shady. you kinda have to deal with good customers and reputable people to keep it 100% honest. A buyer can really screw you over no matter what you do if they really want to, you pretty much have to use trust, and chalk up the bad ones as a part of doing business. usually as long as you do what your supposed to do and get it delivered properly with the tracking info you won't have much problem, when you do it's typically just some guy trying to screw you anyway.

This really happens a lot? I've never had this happen. If they aren't home for signature confirmation it just gets held at the post office for them to pick up.

Qwasian
04-07-2013, 09:57 AM
This really happens a lot? I've never had this happen. If they aren't home for signature confirmation it just gets held at the post office for them to pick up.

I was doing pretty high volume breaking everything that came out about a year ago and it happened maybe a handful of times...... so? nah I wouldn't say it happens "ALOT" but it does happen....... some people work 8-5 and don't have alot of extra time to pick it up or be at home to sign for it..... it's not a major problem? but when you dealing with a big purchase over $250 it can be kinda irritating.

yankee_pride
04-07-2013, 10:28 AM
for me personally just to be safe $75 or more but you'd probably be safe starting with a value of $100 or more.

yankee_pride
04-07-2013, 10:30 AM
This really happens a lot? I've never had this happen. If they aren't home for signature confirmation it just gets held at the post office for them to pick up.

Doesn't happen a lot but it does happen.

I think just like with packages that won't fit in the mailbox they'll leave a notice to pick it up at the PO or reschedule delivery. They'll do this twice then the item is returned to the sender.

aggie4ever
04-07-2013, 01:46 PM
IMO signature confirmation is overrated. It is only useful if someone files a paypal claim for not receiving an item, and the signature confirmation shows that it was delivered and signed for. However, it doesn't help you if the package gets lost or damaged (or if the postal carrier is lazy and doesn't get a signature), and that is far more likely to happen. In 10 years I've never had a paypal claim filed against me where signature confirmation would have helped. But in the handful of claims for items lost or damaed, I did insure the items, and while it was a hassle dealing with the post office, in every case the insurance claim got paid. So I insure everything I sell above $50, but never use signature confirmation. For any really high dollar items, I send by FedEx ground, because they automatically require a signature for packages insured for over $500.

And signature confirmation on a trade is beyond useless. People are so worried about getting a paypal claim filed against them, that even when paypal is not involved, they will still ship the same way.