paul06901
09-04-2013, 05:02 PM
Here's a sitaution I just ran into ... it makes me want to up and quit using eBay right on the spot:
I had a card up for BIN obo a few weeks ago, a buyer messaged me asking what's the best I can do. I had his offer of $140 and another offer of $150. I countered both him and the other guy at $180.
This guy then accepts my counter for $180. A short while after he messages me saying he didn't mean to, and it was an accident -- that he mean't to counter $170 (YEAH RIGHT! :rolleyes: ).
I didn't have a chance to respond to his message for the next day, but in that time he went ahead and paid. He then even messages me and said "Just paid, thanks!" ... things seem positive at this point...
I packed up the card and shipped it out via USPS Priority Small Flat Rate box (charged him $3 for S&H, cost me $6 -- paid extra out of my pocket ... nbd but still...)
He received the item a few days later according to tracking.
All of a sudden today I see this feedback left for me:
"bad communication! asked about hobby kings? over priced ! CARD NOT MINT !"
So to clarify these points.
Bad communication? -- I have a 4.9 DSR in over 700 transactions in the past 12 months .... so, yeah.
Asked about hobby kings? -- Yes, I asked if he was on Blowout or Hobbykings. He has 77% feedback on eBay from 5 negatives he received months ago for selling ... I wanted some reassuring that he was legit ... (should have taken heed to that red flag!)
over priced ! -- Huh? He made the OFFER of $180 and I accepted? How is that statement even logical?!
CARD NOT MINT -- My listing says "NM or better unless described otherwise." This is a condition sensitive set, and the card was the BEST I've seen any. No chipping and it was likely MINT if graded!
So here's where things get good.
I left a positive feedback for him after he paid, so there's no retaliation for me there (I know no negs can be left, but even a "warning" within a positive...)
I call up eBay CS and explain the situation. The lady puts me on hold then comes back and states "Well, we can remove the comment because he references Hobby Kings, however, we can't remove the actual feedback"
Now I get PISSED. I ask her why? She says it's an opinion of the buyer, and therefore warranted.
My argument is simply that ALL of the "opinions" of the buyer are BS! They are based on buyers remorse! She states "They are likely due to buyer's remorse, but that is justifiable within the guidelines of feedback. We want to know the buyers opinions, even if they think they overpaid. If I buy a shirt from Walmart, I have the right to go to their message boards and leave a comment stating it's overpriced."
At this point, I wish this woman was in front of me so I can see how idiot she must look to go with how idiotic she sounds. ARE YOU KIDDING ME?! How dare you make a comparison to a ridiculously incomparable situation! You're comparing my 5000+ feedback to your stupid opinion on a crappy shirt you'd buy at Walmart and leave a comment on a BS message-board that old ladies look at? I'm supposed to now take your opinion on MY situation seriously?
No matter what I said, how I explained it, or which angle I took ... she wasn't budging. I know it's only feedback, and I'm at 99.8% now ... but it's the matter of the situation. It's a sign that eBay has become so full of greed it's grown corrupt and blind to logic.
I told her ... FACTS outweigh OPINIONS. You have DSRs and two of them have the ability to default to 5 stars ... that equates to a FACT. On these DSRs, there is no ability for a buyer to voice their OPINION. Why is that? Why in this case does FACT outweigh opinion, but in my case opinion outweighs FACT?!...That's basically where we stalemated and she had no response. I knew I'm beating a dead horse while she's getting paid and I'm wasting my free time, so I ended it there.
I told her how furious I am with how they can value this one loser's opinion against 5000+ others, when this is CLEARLY a result of buyer's remorse!
eBay ... YOU ARE GARBAGE!!!:mad:
edit: I'll post the buyer's eBay ID once I hear back from him if he'll remove the neg or bump down to a neutral. Based on his ridiculousness thus far, I'm not betting on it...
I had a card up for BIN obo a few weeks ago, a buyer messaged me asking what's the best I can do. I had his offer of $140 and another offer of $150. I countered both him and the other guy at $180.
This guy then accepts my counter for $180. A short while after he messages me saying he didn't mean to, and it was an accident -- that he mean't to counter $170 (YEAH RIGHT! :rolleyes: ).
I didn't have a chance to respond to his message for the next day, but in that time he went ahead and paid. He then even messages me and said "Just paid, thanks!" ... things seem positive at this point...
I packed up the card and shipped it out via USPS Priority Small Flat Rate box (charged him $3 for S&H, cost me $6 -- paid extra out of my pocket ... nbd but still...)
He received the item a few days later according to tracking.
All of a sudden today I see this feedback left for me:
"bad communication! asked about hobby kings? over priced ! CARD NOT MINT !"
So to clarify these points.
Bad communication? -- I have a 4.9 DSR in over 700 transactions in the past 12 months .... so, yeah.
Asked about hobby kings? -- Yes, I asked if he was on Blowout or Hobbykings. He has 77% feedback on eBay from 5 negatives he received months ago for selling ... I wanted some reassuring that he was legit ... (should have taken heed to that red flag!)
over priced ! -- Huh? He made the OFFER of $180 and I accepted? How is that statement even logical?!
CARD NOT MINT -- My listing says "NM or better unless described otherwise." This is a condition sensitive set, and the card was the BEST I've seen any. No chipping and it was likely MINT if graded!
So here's where things get good.
I left a positive feedback for him after he paid, so there's no retaliation for me there (I know no negs can be left, but even a "warning" within a positive...)
I call up eBay CS and explain the situation. The lady puts me on hold then comes back and states "Well, we can remove the comment because he references Hobby Kings, however, we can't remove the actual feedback"
Now I get PISSED. I ask her why? She says it's an opinion of the buyer, and therefore warranted.
My argument is simply that ALL of the "opinions" of the buyer are BS! They are based on buyers remorse! She states "They are likely due to buyer's remorse, but that is justifiable within the guidelines of feedback. We want to know the buyers opinions, even if they think they overpaid. If I buy a shirt from Walmart, I have the right to go to their message boards and leave a comment stating it's overpriced."
At this point, I wish this woman was in front of me so I can see how idiot she must look to go with how idiotic she sounds. ARE YOU KIDDING ME?! How dare you make a comparison to a ridiculously incomparable situation! You're comparing my 5000+ feedback to your stupid opinion on a crappy shirt you'd buy at Walmart and leave a comment on a BS message-board that old ladies look at? I'm supposed to now take your opinion on MY situation seriously?
No matter what I said, how I explained it, or which angle I took ... she wasn't budging. I know it's only feedback, and I'm at 99.8% now ... but it's the matter of the situation. It's a sign that eBay has become so full of greed it's grown corrupt and blind to logic.
I told her ... FACTS outweigh OPINIONS. You have DSRs and two of them have the ability to default to 5 stars ... that equates to a FACT. On these DSRs, there is no ability for a buyer to voice their OPINION. Why is that? Why in this case does FACT outweigh opinion, but in my case opinion outweighs FACT?!...That's basically where we stalemated and she had no response. I knew I'm beating a dead horse while she's getting paid and I'm wasting my free time, so I ended it there.
I told her how furious I am with how they can value this one loser's opinion against 5000+ others, when this is CLEARLY a result of buyer's remorse!
eBay ... YOU ARE GARBAGE!!!:mad:
edit: I'll post the buyer's eBay ID once I hear back from him if he'll remove the neg or bump down to a neutral. Based on his ridiculousness thus far, I'm not betting on it...