Ebay Sellers FIGHT BACK.

[amazingpacks]

Just wanted to have sellers share ideas and notes on fighting back against the buyers on ebay.

Since Ebay sides with the seller 99% of the time i think it is about time the seller share ideas and notes on how to deal with these buyers.

I been coming across buyers that request a refund and i noticed that the worst buyers are small $1-5 buyers and other sellers that run the same type of auctions.

So what i been recently been doing is refunding them with a short general explanation about "THEFT".

"Theft is taking possession,buying,borrowing and so on a item and having no intention of paying." ...... "i have refunded your money but now i have no product, if i dont receive my product by xx/xx/2010 i will file a THEFT report with the appropriate authorities...." "Ebay may be siding with the buyers with ebay policies, but THEFT is breaking the law and being right on ebay does not mean you are not breaking the law and stealing".... blah blah.


I was wondering if any good writers or lawyers could rewrite or write a better shorter version just to let the buyers understand that taking product and not paying is a CRIMINAL ACTION. Maybe if the selllers fight back and let the buyer know they are actually committing a crime that the buyers would hesitate alittle.


any other ways that sellers deal with these "turds" buyers on ebay?


Sellers unite.

[WantAutographBB]

As an eBay seller, I think you should make it loud and clear on your ad that you are NOT refunding your items. Then kindly let them know that ALL SALES are final. Put that final note in writing on your ad. Something like this:

Please read before you bid:

1.) NO REFUNDS on items. All sales are final.

That way, you have something in writing to protect yourself against most petty buyers who only want your product and their money back.

Good? :)!

[ohiomike]

As an eBay seller, I think you should make it loud and clear on your ad that you are NOT refunding your items. Then kindly let them know that ALL SALES are final. Put that final note in writing on your ad. Something like this:

Please read before you bid:

1.) NO REFUNDS on items. All sales are final.

That way, you have something in writing to protect yourself against most petty buyers who only want your product and their money back.

Good? :)!

While that is a good idea on paper, and SHOULD be enough to protect sellers, statements like this are just flat out ignored by ebay and paypal when it comes to settling a dispute. Within the current system, the seller is pretty much powerless regardless of what language they include in the description. You can state you don't accept refunds, and even mark the entry field that ebay provides for refunds as 'No refunds', but that won't stop some buyers from filing a claim and it won't stop ebay/paypal from siding with the buyer in that claim.

[papajim]

They need a little STAR rating on buyers feed back page with "yes or no" instead of stars.

Rate your buyer:
Paid within one day: yes no
Paid within three days yes no
Paid after 7 days yes no
Never paid dispute filed yes no


Ebay note: This buyer has had **** number of unpaid disputes filed in the last month/////6 months////year

[tedsports]

well, you could always get a few people to buy a cheap item from him and run up his negatives...

[amazingpacks]

While that is a good idea on paper, and SHOULD be enough to protect sellers, statements like this are just flat out ignored by ebay and paypal when it comes to settling a dispute. Within the current system, the seller is pretty much powerless regardless of what language they include in the description. You can state you don't accept refunds, and even mark the entry field that ebay provides for refunds as 'No refunds', but that won't stop some buyers from filing a claim and it won't stop ebay/paypal from siding with the buyer in that claim.

100000000% correct!
That is why i want to file "theft" reports on these buyers that get away with criminal behavior with the help of Ebay and Paypal.

Eventually someone with time and money with file a class action law suit against Ebay and Paypal for aiding criminal activity with the ridiculous decisions that aid these Buyers Activities to commit theft.

Any easy way on filing theft reports to the Police departments? Should be a 1 or 2 page filing to your local police department. Someone please write out a template for filing. Would be fun just having these buyers feel like they did a crime.

[mgugs46]

Yeah, its a joke. Luckily so far after selling roughly 2k worth of cards the past few months on Ebay, I have only had 1 person contact me for a partial refund for a 'ding' in a card. The only thing you can do is offer the refund, otherwise you will get your negative unfortunatley, b/c Ebay does NOTHING for the buyers.

[barnsz]

that is why we stop selling on there they get your card you get nothing :mad:

[Lions2001]

yea crap like that, not to mention ridiculous fees makes buyin/sellin in places like this a lot better imo, rofl. Can negotiate, maybe trade/partial....having communication, etc. Obviously you can't always find a buyer or a seller of a card you're lookin for, but on a whole. I honestly just started using ebay....and i've only sold 1 card, no probs, bought a good # so far....no probs...yet.

[jbarnett83]

...just wait till you sell an un-insured item to an international bidder, haha

I have had a scam buyer by the name of mjjjordan2008 (China) purchase an item from me then claim he never received it. Even though I did send his item, I gave him a full refund. Four months later (i had already forgotten about him) he did it to me again. So, I contacted three of his most recent purchase sellers and they all said the same thing (he had said he never received the item but had gotten a full refund). I explained my case to Ebay/Paypal and even though I had a receipt from USPS paypal/ebay did nothing because I did not purchase insurance. Insurance is about $28 to ship to China and the cards he buys are about $20. I have contacted Ebay several times but they seem VERY unwilling to help the seller. So unfortunately for the honest international buyers I have to charge alot more to ship their items because I will no longer ship without insurance. If anybody knows a better way please let me know, thanks

[jlzinck]

Ignorant sellers seems to get the worst of it and sorry to say most of you sound ignorant. Take this as constructive critisism and not a slam.

KNOW what to do BEFORE you get into situations like this.

Do NOT ship internationally. Set you preferences to not let international bidders bid. If someone wants your card bad enought they will e-mail you asking to be able to bid. You then tell them that they must pay for paypal approved shipping. Global Internations Express Fromt eh USPS is the ONLY method that paypal will accept. It usually runs around $28. If you are not selling something that would need that kind of shipping do not sell internationally.

As for the buyers that want a partial refunf for something they say is wrong with the card SAY NO. Tell them you will provide a FULL REFUND when item is received back from you. NO PARTIAL REFUNDS. Who cares about a negative? It's part of doing business. KEEP all e-mail from buyer and do them ALL through EBAY ONLY. That way if some scumbag does ding you with a neg you can forward all the info to Ebay and they should remove it!

[amazingpacks]

Ignorant sellers seems to get the worst of it and sorry to say most of you sound ignorant. Take this as constructive critisism and not a slam.

KNOW what to do BEFORE you get into situations like this.

Do NOT ship internationally. Set you preferences to not let international bidders bid. If someone wants your card bad enought they will e-mail you asking to be able to bid. You then tell them that they must pay for paypal approved shipping. Global Internations Express Fromt eh USPS is the ONLY method that paypal will accept. It usually runs around $28. If you are not selling something that would need that kind of shipping do not sell internationally.

As for the buyers that want a partial refunf for something they say is wrong with the card SAY NO. Tell them you will provide a FULL REFUND when item is received back from you. NO PARTIAL REFUNDS. Who cares about a negative? It's part of doing business. KEEP all e-mail from buyer and do them ALL through EBAY ONLY. That way if some scumbag does ding you with a neg you can forward all the info to Ebay and they should remove it!

You can do that, but try doing 1000+ sales a month. It isnt that easy. Some how and some way ridiculous buyers find a way. Ebay polices and decisions helps encourage buyer ignorance and fraud. What makes it worst, the buyers think Ebay policies are Laws. What buyers get away with on Ebay would get them arrested in there local shop.

NO INTENT OF PAYING = THEFT.
Paying with the intent of doing a Charge back is THEFT.
Paying and not returning the item after a refund is THEFT.

I rather refund immediately and file a theft charge on the buyer with there local PD if they dont return the item in 5 days. Buyers think because ebay siding with them it is legal. It just doesnt work that way.

[jlzinck]

You can do that, but try doing 1000+ sales a month. It isnt that easy. Some how and some way ridiculous buyers find a way. Ebay polices and decisions helps encourage buyer ignorance and fraud. What makes it worst, the buyers think Ebay policies are Laws. What buyers get away with on Ebay would get them arrested in there local shop.

NO INTENT OF PAYING = THEFT.
Paying with the intent of doing a Charge back is THEFT.
Paying and not returning the item after a refund is THEFT.

I rather refund immediately and file a theft charge on the buyer with there local PD if they dont return the item in 5 days. Buyers think because ebay siding with them it is legal. It just doesnt work that way.

I saw your "auctions" You are skirting the sprit of the Ebay rules yourself with your manufactured "Hot Packs"

Don't complain

[amazingpacks]

I saw your "auctions" You are skirting the sprit of the Ebay rules yourself with your manufactured "Hot Packs"

Don't complain

Like the Hidden treasures and 1,000,00 topps giveaway? lol
You seen the stuff that got pulled in my packs? Many Jordan autos, Flacco rc autos,TIGER WOODS auto,Kobe autos,Patches, nolan ryan autos,etc,etc,etc? I calculated over $400,000-600,000 in bv pulled the last 6 months. Probably more then the bv of the 1,000,000 topps giveaway.:)

Eventually,I honestly want to turn this into a company that competes with Those products that manufacture packs. Hidden Treasure,Wal mart stuff etc. But better.

Seen all the people waste money and get 20% back after a case bust. My goal is to get to the 70-90% average and with huge hits in more frequency.

Its a semi goal and dream. Headed in the right direction but needed to see the problems with selling on ebay and decide the direction of the plan. I am not here to promote my auctions, i am here to read about the good and bad of the industry and also the problems that sellers and buyers have with the ebay system of selling. Good and bad, it is constructive criticism like yours that help me understand the different types of perception that people have "half empty" "half full". If you read my intro on the "noob" thread, i started my "cheesy" auctions to get rid of my collection without scanning 1,000,000,00000000000 cards. It still is cheesy but it turned into a semi-monster. So now i have to catch up with the Industry,ebay and consumers to fine tune the system. At the moment i am learning on the fly.

[Lockdown32]

While that is a good idea on paper, and SHOULD be enough to protect sellers, statements like this are just flat out ignored by ebay and paypal when it comes to settling a dispute. Within the current system, the seller is pretty much powerless regardless of what language they include in the description. You can state you don't accept refunds, and even mark the entry field that ebay provides for refunds as 'No refunds', but that won't stop some buyers from filing a claim and it won't stop ebay/paypal from siding with the buyer in that claim.

The bold statement is untrue. If you click the box that states you do not except refunds they cannot make you. The only way you would have to give a refund is if the cards aren't in the condition stated or that they did not receive the cards mentioned which is very hard for the receiving party to prove

[sjscout]

Like the Hidden treasures and 1,000,00 topps giveaway? lol
You seen the stuff that got pulled in my packs? Many Jordan autos, Flacco rc autos,TIGER WOODS auto,Kobe autos,Patches, nolan ryan autos,etc,etc,etc? I calculated over $400,000-600,000 in bv pulled the last 6 months. Probably more then the bv of the 1,000,000 topps giveaway.:)

Eventually,I honestly want to turn this into a company that competes with Those products that manufacture packs. Hidden Treasure,Wal mart stuff etc. But better.

Seen all the people waste money and get 20% back after a case bust. My goal is to get to the 70-90% average and with huge hits in more frequency.

Its a semi goal and dream. Headed in the right direction but needed to see the problems with selling on ebay and decide the direction of the plan. I am not here to promote my auctions, i am here to read about the good and bad of the industry and also the problems that sellers and buyers have with the ebay system of selling. Good and bad, it is constructive criticism like yours that help me understand the different types of perception that people have "half empty" "half full". If you read my intro on the "noob" thread, i started my "cheesy" auctions to get rid of my collection without scanning 1,000,000,00000000000 cards. It still is cheesy but it turned into a semi-monster. So now i have to catch up with the Industry,ebay and consumers to fine tune the system. At the moment i am learning on the fly.

nice.......

[go_steelers07]

The bold statement is untrue. If you click the box that states you do not except refunds they cannot make you. The only way you would have to give a refund is if the cards aren't in the condition stated or that they did not receive the cards mentioned which is very hard for the receiving party to prove

but the receiving party doesn't have to prove anything. they file SNAD and 99.9% of the time, ebay sides with the buyer and as long as they show proof of return delivery (only that something was mailed back, not that the actual item was mailed back), they get a full refund.

[37Jetson]

Like the Hidden treasures and 1,000,00 topps giveaway? lol
You seen the stuff that got pulled in my packs? Many Jordan autos, Flacco rc autos,TIGER WOODS auto,Kobe autos,Patches, nolan ryan autos,etc,etc,etc? I calculated over $400,000-600,000 in bv pulled the last 6 months. Probably more then the bv of the 1,000,000 topps giveaway.:)

Eventually,I honestly want to turn this into a company that competes with Those products that manufacture packs. Hidden Treasure,Wal mart stuff etc. But better.

Seen all the people waste money and get 20% back after a case bust. My goal is to get to the 70-90% average and with huge hits in more frequency.

Its a semi goal and dream. Headed in the right direction but needed to see the problems with selling on ebay and decide the direction of the plan. I am not here to promote my auctions, i am here to read about the good and bad of the industry and also the problems that sellers and buyers have with the ebay system of selling. Good and bad, it is constructive criticism like yours that help me understand the different types of perception that people have "half empty" "half full". If you read my intro on the "noob" thread, i started my "cheesy" auctions to get rid of my collection without scanning 1,000,000,00000000000 cards. It still is cheesy but it turned into a semi-monster. So now i have to catch up with the Industry,ebay and consumers to fine tune the system. At the moment i am learning on the fly.

I had no idea that you have been around Blowout for 5 years. It looks like you created the masterpiece to describe your personality long ago.

[amazingpacks]

what makes you think that i am the one running the day to day operation at that time?

I was involved over a decade ago with the basic concept. Sold it "TWICE" and "REPO" the idea/business twice. If you want to buy inventory, contact me and let me know what state you are in and we can go to the office nearest your location.

There might be a couple of 'amazingpacks' ids on ebay or amazingpacks2 , different packaging and whatnot as with blogs and twitters. Its all different sellers and people trying to do the business.

People know h4auto right, that was a partner out of hawaii we used a back office at that business for inventory storage I am located in the states and go back and forth for our other business(real estate,autos,etc) relationships.

There are possibly 5-10 people that are associated thru the years with the "amazingpacks" business. so good luck trying to figure out who,what and where everything is exactly linked to. as i really dont know.

[amazingpacks]

I had no idea that you have been around Blowout for 5 years. It looks like you created the masterpiece to describe your personality long ago.

when i sold the "amazingpacks" business, i dont really involve myself with it. I got it back and start posting again. If i disappear or sound like a different poster, i might have sold it again or found a working partner.


I think people that sell businesses understand that it is hard to for new owners to replicate or duplicate the business as the original owners intended. so things like this happen alot when selling a business. especially when the owners FINANCE THE BUSINESS PURCHASE.

[CardMonopoly]

They need a little STAR rating on buyers feed back page with "yes or no" instead of stars.

Rate your buyer:
Paid within one day: yes no
Paid within three days yes no
Paid after 7 days yes no
Never paid dispute filed yes no


Ebay note: This buyer has had **** number of unpaid disputes filed in the last month/////6 months////year

Agree. Or just have %s. Like 95% of the time pays in 1 day. 98% of the time pays in 3 days. 100% pays in 7 days.

[37Jetson]

when i sold the "amazingpacks" business, i dont really involve myself with it. I got it back and start posting again. If i disappear or sound like a different poster, i might have sold it again or found a working partner.


I think people that sell businesses understand that it is hard to for new owners to replicate or duplicate the business as the original owners intended. so things like this happen alot when selling a business. especially when the owners FINANCE THE BUSINESS PURCHASE.

http://www.brimg.net/images/q-and-a-with-gilbert-gottfried-4-lg.jpg

I've got nothing....

[checkoutmydeals]

I offer 60-day hassle-free returns on 100% of my eBay items.

[benshobbies]

I offer 60-day hassle-free returns on 100% of my eBay items.

For a $5.00 ebay sale, I'd probably tell you to keep the item & refund it....

Karma goes a long way.....

[Tvanho]

For a $5.00 ebay sale, I'd probably tell you to keep the item & refund it....

Karma goes a long way.....

From what I've gathered so far, the $5 sales arent usually the problem.

[jjj5278]

when i sold the "amazingpacks" business, i dont really involve myself with it. I got it back and start posting again. If i disappear or sound like a different poster, i might have sold it again or found a working partner.


I think people that sell businesses understand that it is hard to for new owners to replicate or duplicate the business as the original owners intended. so things like this happen alot when selling a business. especially when the owners FINANCE THE BUSINESS PURCHASE.

Nope, all your posts make grammar teachers cringe, so I'm pretty sure it's always been "you". :)

[amazingpacks]

Nope, all your posts make grammar teachers cringe, so I'm pretty sure it's always been "you". :)

If you say so.

PS: Your in for a surprise if you ever visit the state where i grew up. The teachers teach and speak it. :)! Thats the only way you fit it. speak any other way and your getting now where fast.:cool:

[Addison]

If you say so.

PS: Your in for a surprise if you ever visit the state where i grew up. The teachers teach and speak it. :)! Thats the only way you fit it. speak any other way and your getting now where fast.:cool:

Seeing as you can't type English, you're going nowhere fast.

[amazingpacks]

Seeing as you can't type English, you're going nowhere fast.

No hot chick ever asked me to write down anything before the bone.

i guess virgins depend on typing and writing on the internet. Not once have i ever seen a guy write or type something and get out of being punched in the face. But i can see how everyone on the internet are ulitmate fighters because they can spell correctly.


go out , live life and experience what is out in the real world . When you get older you dont want to be living on forum stories. Have some fun!

[celtics_fan_35]

...just wait till you sell an un-insured item to an international bidder, haha

I have had a scam buyer by the name of mjjjordan2008 (China) purchase an item from me then claim he never received it. Even though I did send his item, I gave him a full refund. Four months later (i had already forgotten about him) he did it to me again. So, I contacted three of his most recent purchase sellers and they all said the same thing (he had said he never received the item but had gotten a full refund). I explained my case to Ebay/Paypal and even though I had a receipt from USPS paypal/ebay did nothing because I did not purchase insurance. Insurance is about $28 to ship to China and the cards he buys are about $20. I have contacted Ebay several times but they seem VERY unwilling to help the seller. So unfortunately for the honest international buyers I have to charge alot more to ship their items because I will no longer ship without insurance. If anybody knows a better way please let me know, thanks

I use the option to ship with eBay internationally. I ship to them and then the responsibility falls on them.... look into it

[Addison]

No hot chick ever asked me to write down anything before the bone.

i guess virgins depend on typing and writing on the internet. Not once have i ever seen a guy write or type something and get out of being punched in the face. But i can see how everyone on the internet are ulitmate fighters because they can spell correctly.


go out , live life and experience what is out in the real world . When you get older you dont want to be living on forum stories. Have some fun!

The irony. Thanks for the life tip professor.

[amazingpacks]

The irony. Thanks for the life tip professor.

at your age, i be getting ready to out to the club and calling the women. Taking care of my car, thinking about what to wear , walking the malls looking for the next date. Calling a girl to do my homework or check out the library for a nice chick to do my school work.

Professor AP 101 = life with no financial obligations is the best time of your life. DO NOT WASTE IT on old farts being a grammar police.

[FISHLEGBOOTS]

at your age, i be getting ready to out to the club and calling the women. Taking care of my car, thinking about what to wear , walking the malls looking for the next date. Calling a girl to do my homework or check out the library for a nice chick to do my school work.
Professor AP 101 = life with no financial obligations is the best time of your life. DO NOT WASTE IT on old farts being a grammar police.
http://i1072.photobucket.com/albums/w365/FISHLEGBOOTS/original-2.gif

[shrevecity]

From what I've gathered so far, the $5 sales arent usually the problem.

Actually items under 10.00 can be the biggest problem items for sellers. All the negs on my selling account have been for items under 10.00.

[shrevecity]

at your age, i be getting ready to out to the club and calling the women. Taking care of my car, thinking about what to wear , walking the malls looking for the next date. Calling a girl to do my homework or check out the library for a nice chick to do my school work.

Professor AP 101 = life with no financial obligations is the best time of your life. DO NOT WASTE IT on old farts being a grammar police.

I wish I had been thinking about my future when I was his age instead of doing what you are suggesting. If I knew then what I know now I would not have to worry about much of anything these days.