My First Negative On Ebay

[jedi500]

I really have no idea how this is warranted. The buyer bought and paid for 5 Mike Trout rookies from this listing

2011 Bowman Draft Mike Trout Paper Rookie RC Angels | eBay (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=231097957084&ssPageName=ADME:X:AAQ:US:1123)

When they received the cards they sent me a message and asked when I was going to send the other 4 sets of 5 Mike Trout RCs. I responded and told them how the auction was for 1 Mike Trout RC and there were 5 Available so they had bought 5 Mike Trout RCs.

This was on November 24th

They leave me a negative on the 27th

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=jedi500&iid=-1&de=off&items=25&which=negative&interval=30

Then on the 28th they open up a case asking for a full refund or for me to send 20 Trout RCs. I clicked the ebay button for the full refund. I don't know what else to do here.

[Braswell10]

don't refund and take it to court.

[jedi500]

don't refund and take it to court.

I'm going to wait until the person sends the cards back to refund, but now paypal holds any money related to an Ebay case.

[Cpr1981]

Good ole eBay...maybe us over here and Blowout can get this auction section going and take a chunk away from the evil bay

[Braswell10]

I'm going to wait until the person sends the cards back to refund, but now paypal holds any money related to an Ebay case.

The buyer almost always wins in things like this through PayPal.

[DieHardCowboyFan33]

Well the auction is a little misleading. I'm looking at it from my phone ad if I bought it I would be expecting 5 RCs because it doesn't say in the auction "you will only be receiving one card in this auction" or something similar to that. The negative is a little unwarranted though he should have just returned them and gotten the refund.

[IronMonkey415]

I admit I am one of those that thought that auction is for all 5 of those cards.

[garyg21]

I agree with the others... Looks like you get all 5 from description and picture

Edit: I'm reading it from mobile phone and cannot see if multiples are offered in same auction.

[lambeauleap87]

Common sense dictates that with five available and five in a scan, you are buying one at at a time; not five lots of five, especially for $10 a piece. Then again, I guess common sense is hard to come buy on eBay.

[jedi500]

Yes, ok say you thought you were getting 5 cards for an extreme steal of a price for that many. Why leave a negative before you are given a chance to give a refund. Before he opens a case or even responds to my response he negs me.

[underwood4]

by looking at the purchase history it looks as if he sent offer on the 18th for the 5 rcs. which was accepted. so to me looks like the offer was for 5

eBay.com Item Purchase History (http://offer.ebay.com/ws/eBayISAPI.dll?ViewBidsLogin&_trksid=p2047675.l2564&rt=nc&item=231097957084)

[ducc]

As a seller I would have noted in the auction that you only get 1 of the cards pictured. With that said, Ebay is full of dumbasses. Everyone is looking for an extreme deal where they can make loads of money at the sellers expense, just greed. Then they get mad when they find out their "deal" wasn't the cash cow they thought it was.

[ChicagoCubsWS]

I would assume I was getting 5. This is why you don't be lazy.

[jmscoggin]

I agree with the others, you did this to yourself. If you are going to list multiple items in the picture(s) you damn sure better put in the title and description that each winning bid is for one card at a time. I could very easily see someone thinking you were selling five lots of five. Refund, move on and list more accurately next time.

[Gibberish]

Yah, you got the neg and you really have no grounds to consider it unfair
Sure, the buyer was an idiot or trying to hustle you,but your generic listing is what got you. If it takes too much time to write a description each time maybe ebay is too much effort for some.

[Orangejello727]

I might be in the minority but when I opened up the auction, I clearly thought the auction was for 1 x Trout paper rc with 5 available.

I don't know but if someone had 5 rcs for sale as a lot, they usually write (5) xxx or 5 x xxx. In this case the title is pretty clear. 2011 Trout paper rc. As in a single one. WIth 5 up for grabs at $10 a pop.

While that is the case, sometimes putting more information into the subject/description can help from confusing cases like this when certain buyers are naive.

[TarjetasBéisbol]

If you are ever really selling 25 Mike Trout rookie cards for $50 please let me know.

Not sure how the buyer thought he was going to get that amount of Trout Bowman rookie cards at that price. You really do have to state the obvious when dealing with eBay listings. Kind of like the warnings you get on an iron when you purchase it. "Clothing should not be ironed while being worn", sounds stupid but you have to cover yourself in every way.

Thanks

[yourmyboyblue2]

I might be in the minority but when I opened up the auction, I clearly thought the auction was for 1 x Trout paper rc with 5 available.

I don't know but if someone had 5 rcs for sale as a lot, they usually write (5) xxx or 5 x xxx. In this case the title is pretty clear. 2011 Trout paper rc. As in a single one. WIth 5 up for grabs at $10 a pop.

While that is the case, sometimes putting more information into the subject/description can help from confusing cases like this when certain buyers are naive.

I concur, I guess common sense really isn't a common virtue

[free2131]

YOU ARE BIDDING ON: The card/s listed in the title Card (s) will be shipped in a toploader and bubble mailer.

This, in addition to the 5 cards in the pic, would lead many to believe that those 5 cards are part of 1 lot.

If I was the buyer I wouldn't have negged you, but I completely understand how he thought he was getting 25 total cards (5 lots of 5 cards).

[jedi500]

This, in addition to the 5 cards in the pic, would lead many to believe that those 5 cards are part of 1 lot.

If I was the buyer I wouldn't have negged you, but I completely understand how he thought he was getting 25 total cards (5 lots of 5 cards).

I see where I messed up in the description and I offered a refund, I just don't know why he negged me

[purejd86p]

I see where I messed up in the description and I offered a refund, I just don't know why he negged me


Because some people are just Di*ks.

[JamiMadrox]

I see where I messed up in the description and I offered a refund, I just don't know why he negged me

If you look at offer history he didn't offer the price on one card. He offered it for all 5 and you accepted. You should have double checked everything before clicking that accept button. This is on you bud. You did sell him 5 cards or that price therefore the neg was warranted.

[lambeauleap87]

If you look at offer history he didn't offer the price on one card. He offered it for all 5 and you accepted. You should have double checked everything before clicking that accept button. This is on you bud. You did sell him 5 cards or that price therefore the neg was warranted.

He's not arguing that the buyer bought five Trout rookies...the buyer, who was lacking common sense, thought they bought twenty-five.

[Verufian]

If you look at offer history he didn't offer the price on one card. He offered it for all 5 and you accepted. You should have double checked everything before clicking that accept button. This is on you bud. You did sell him 5 cards or that price therefore the neg was warranted.

He's not arguing that the buyer bought five Trout rookies...the buyer, who was lacking common sense, thought they bought twenty-five.

What Jami is trying to say (I believe) is that when the buyer was offering $10, it was for 5 cards. The buyer wasn't offering $10 per card. He THOUGHT he was offering $10 for 5 cards.

OP: It sucks, but what you were selling and what they thought they were receiving was different. You did the right thing by refunding and avoiding the hassles, however, you should have waited to do that until you had them back in hand.

[motu79]

If he left you feedback (negative) then there is no need to refund him. I believe once feedback is left the sale is finalized. If he wants refunded then tell him to remove the feedback and send the cards back AND then you'll refund him the money.

EDIT: I just saw where you said you hit the refund button!?! You may be out money and the cards now.

[TarjetasBéisbol]

If he left you feedback (negative) then there is no need to refund him. I believe once feedback is left the sale is finalized. If he wants refunded then tell him to remove the feedback and send the cards back AND then you'll refund him the money.

EDIT: I just saw where you said you hit the refund button!?! You may be out money and the cards now.

You can't hold the refund until he removes the negative feedback, that is extortion and eBay will deal with that if the buyer complains.

[bigzig]

If he left you feedback (negative) then there is no need to refund him. I believe once feedback is left the sale is finalized. If he wants refunded then tell him to remove the feedback and send the cards back AND then you'll refund him the money.

EDIT: I just saw where you said you hit the refund button!?! You may be out money and the cards now.

Feedback does not finalize anything on ebay.


The way I understood it is the seller chose the "refund upon return" option on the paypal claim.

[jedi500]

I didn't refund him yet, paypal is holding the money, I would never refund before I got the cards back

In the case he said this after already leaving me a negative
"I purchased 5 lots of 5 cards - (25 cards) and received one lot or 5 cards. I still am insisting on a refund or the other 20 cards.

So I clicked the ebay return for a refund, but the negative was already there before it could be worked out.

[ducc]

I didn't refund him yet, paypal is holding the money, I would never refund before I got the cards back

In the case he said this after already leaving me a negative
"I purchased 5 lots of 5 cards - (25 cards) and received one lot or 5 cards. I still am insisting on a refund or the other 20 cards.

So I clicked the ebay return for a refund, but the negative was already there before it could be worked out.

You need to politely talk things out with the buyer. He/she is the only one who can take the negative off. If I were you I would offer a full refund and let them keep one of the trout cards. Tell them you are trying to do everything possible to make them happy. Trust me... I've given out quite a few cards due to dumbassness. On another note, I just sold a Topps chrome CAM orange Bgs 9.5 rc on blowout auctions and the buyer was upset because it was not limited to /25. Listed a front and back picture how would i assume that you would not know it's not limited?

Also I would put that buyer on your block list. Hell post his id so I can add him on mine.

[jedi500]

You need to politely talk things out with the buyer. He/she is the only one who can take the negative off. If I were you I would offer a full refund and let them keep one of the trout cards. Tell them you are trying to do everything possible to make them happy. Trust me... I've given out quite a few cards due to dumbassness. On another note, I just sold a Topps chrome CAM orange Bgs 9.5 rc on blowout auctions and the buyer was upset because it was not limited to /25. Listed a front and back picture how would i assume that you would not know it's not limited?

Also I would put that buyer on your block list. Hell post his id so I can add him on mine.

He doesn't respond to any of the messages I have sent him and in those messages it is not like I'm sending him nasty messages, he just doesn't respond. I already put him on my blocked bidder list.

[BigDan502]

Common sense dictates that with five available and five in a scan, you are buying one at at a time; not five lots of five, especially for $10 a piece. Then again, I guess common sense is hard to come buy on eBay.

Nothing should be implied. It's a lazy listing
Don't get me wrong it couldn't been worked out without the negative but could have been completely avoided had the seller taken the time to write a proper description in lieu on the canned description