Topps Destroys $10k+ Redemptions

[RelentlessX]

Aside from waiting, I've never really had any problems with Topps redemptions. Usually, they come one at a time, in sleeves and top loaders.

But this time, they sent 103 cards or so in one order -- no sleeves, no top loaders, and not secured in the box in any sort of way. All of the cards have been damaged extensively, with some kind of fluid damaging the cards (the corners of the box were not taped, either), smeared autos, staining, scuffling, bad corners. Every single card is basically destroyed value-wise.

The total value of the cards is (was) probably over $10k.

Among the cards destroyed (all autos):

2013 Topps Chrome Yasiel Puig Sepia Refractor /75

2013 Topps Chrome Manny Machado
- Atomic Refractor /10
- (3) Camo Refractors /15
- (2) Red Refractors /25
- Silver and Black Refractor /25
- Red Hot Rookie /25
- (2) Gold Refractors /50
- (2) Sepia Refractors /75

2013 Topps Chrome Jose Fernandez
- Atomic Refractor /10
- Camo Refractor /15
- (3) Red Refractors /25
- (7) Gold Refractors /50
- (6) Sepia Refractors /75
- (7) Black Refractors /100
- (2) Blue Refractors /199
- Refractor
- Base

2013 Finest Jose Fernandez
- (2) Red Refractors /25
- (9) Gold Refractors /50
- (12) X-Fractors /149
- (5) Orange Refractors /99
- (6) Green Refractors /125
- (4) Refractors

2012 Bowman Sterling Gerrit Cole Sterling Auto Showcase #1/25
2013 Topps Chrome Shelby Miller Silver and Black Auto Refractor #1/25
2013 Topps Chrome Jurickson Profar Silver and Black Auto Refractor /25
(2) 2013 Topps Chrome Anthony Rendon Atomic Auto Refractors /10
2013 Topps Chrome Anthonyh Rendon Camo Auto Refractor /15

...and several others.

And apparently Topps Customer Support or whatever is not available on weekends.

Thanks Topps!

[MPS]

Ummmm, WOW!

[thehueys]

Sorry to hear about that :/

[Zagnoosk]

HOLY CRAP… This is unreal.

[cruiserdaddy7]

Wow that is brutal.

[gamboooler]

Oh, vomit.

[metsplaya123]

I just don't understand

It's like a telling a 2 year old to ship something

These guys are so stupid sometimes I've never seen anything like it

[centereacan06]

That's pathetic.

[oldgoldy97]

Topps customer service isn't really available during the week, either. Ask Needchapmans how to sue them.

[kyle1707]

monopoly is bad....

js

[stera8]

This has got to be a joke.


Is it possible to even lose more respect for this company?

[oldgoldy97]

The good: I know my Jofer should be on the way
The bad: it might be folded in half by the time it gets to me

[onenineeightsix]

This seems a little too careless, even for Topps. A package that expensive I would've opened on camera.

[Nyfancam01]

what the hell?!?! just thrown in there like that??

crazy.

definitely should've done a video break / mailday

[nhsportsguy]

This doesn't pass the smell test.

[searfoj]

I have gotten many topps redemptions. They are always slow. But this seems odd because I have always received mine is perfect condition.

[Soxrule111]

Not doubting you... But I find it hard to believe Topps would ship them like that.

[JohnAndrew]

UGHHHHHH. What a disaster.

This post needs to be stickied always and forever. It's absolutely shameful how Topps handles their business sometimes.

Sorry to hear about this, OP. Take more pictures and give them hell first thing tomorrow morning.

Freaking disgraceful.

[No 1]

Just no respect for their customers at all. SMDH!

[JKS4]

Some one is getting fired...


or better be getting fired.

[mnvikingstwins]

This doesn't pass the smell test.

Agreed. Calling BS on this one.

[drew306]

I'm not sure the cards are "destroyed", but that really sucks. Why cant topps take the time to just put these in sleeves and toploaders individually?

[aggies1960]

All those jose fernandez cards, this is just so unreal. How can anyone ship out all those cards without sleeves or topload. This is just so crazy, even for Topps.

[DSizzle31]

No way they shipped like that. For the last few months everyone, myself included, has been very complimentary about the way they've been shipping. When I get small orders, every card has been in a penny sleeve and top loader and then wrapped in bubble wrap. A couple of days ago, I received 40+ cards. They were put into 2 snap cases and they put foam into each snap case so the cards wouldn't be moving around.

I find it unbelievable that they just threw loose cards into a cardboard box for you.

[Thommy]

I thought all Millers were live

[RelentlessX]

Agreed. Calling BS on this one.

Well, unless you think I purposely destroyed 103 cards, mostly of the same player, for the sake of it?

This is what I know for sure. The package was 2.2 lbs, and Topps knows exactly which cards they put in it. Topps can do the math on that and figure out if they used top loaders.

[oldgoldy97]

How was it shipped? It almost looks like the box broke open or was opened during transit and everything was tossed back in by the shipping company personnel.

[brewcrew8]

Please tell me this is a joke.

[HOFcollector]

I smell BS.....

[RelentlessX]

I thought all Millers were live

Silver and Black /25 were redemptions.

[Ajax1723]

I thought all Millers were live

Also noticed this. I have never seen a Shelby Miller redemption.

I also find it hard to believe Topps would ship like that. Either way, this sickens me.

[RelentlessX]

How was it shipped? It almost looks like the box broke open or was opened during transit and everything was tossed back in by the shipping company personnel.

FedEx. Box was intact as far as I could tell.

[SDcardguy24]

Can we see more pictures?

[jkiddlridnour]

This doesn't pass the smell test.

http://ed_wp-content_v2.s3.amazonaws.com/wp-content/uploads/2013/07/bad-smell-o.gif

[RelentlessX]

Can we see more pictures?

I'm trying. I keep getting upload failure signs from browser. Hold on.

[xbignick]

Photos of damage?

[holyWahoos]

Are some of you implying that he's trying to scam Topps? Or just that he's exaggerating or something? It does seem absolutely ridiculous Topps would do this, but I won't put anything past them.

[jmscoggin]

I thought all Millers were live

.........................................

[xbignick]

http://www.blowoutcards.com/forums/baseball-singles-buy-sell-trade/595149-shelby-miller-topps-chrome-silver-black-auto-redemption.html

[WCTYSON]

How was it shipped? It almost looks like the box broke open or was opened during transit and everything was tossed back in by the shipping company personnel.

This was my first thought as well.

[Carrbeaz]

Also noticed this. I have never seen a Shelby Miller redemption.




I don't remember seeing any Miller redemptions either.

Saw the link above, guess the black and silver was a redemption.

[mnvikingstwins]

http://www.blowoutcards.com/forums/baseball-singles-buy-sell-trade/623734-manny-machado-chrome-red-refractor-5-fs.html

Before buying, please read. The story is this, I sold this on eBay for $270 + shipping/insurance, and the card arrived to the buyer safe and sound. After a week, he opens a case against me, saying there are scratches and gashes all over the card. As you can see in the picture, there aren't any visible scratches. Now, after he pointed this out to me, I saw it today (I got the card back today), if you shine it in the perfect frame of light, you can see an extremely minor scratch. I exclaimed my dilemma to a very trusted LCS owner, who sends in monthly Beckett submissions of 50+ personal cards, he told me that not only would it still has a good chance at grading 9.5+, but those scratches can be taken out in less than a minute with 'a to be determined substance'.

Meanwhile, sorry for the long read, but I wanted to let you know before you bought the card to cover my own butt from more buyer's remorse. Since I sold the card for $270+, I can do PENDING. If this isn't bought somewhat soon, I am most likely going to submit it to Beckett myself. Look for yourself. ALSO TAKING OFFERS

Also, the buyer's ID is mdawgx24


http://www.blowoutcards.com/forums/baseball/631593-getting-screwed-ebay-what-do-i-do.html

[MikeWilliamsFan]

nvm....didn't read every post

[RelentlessX]

https://twitter.com/RivalSchoolX

[oldgoldy97]

FedEx. Box was intact as far as I could tell.

But say the original box was mangled during the shipping process. The Fedex employee would take a new box and throw it all inside the box without knowing how it was originally packed ( and probably not caring). That would explain why you had loose foam blocks floating around in the box and also why the box appears to be too big for the shipment. It would also explain the grease on the box because it was a box Fedex had laying around. It's not like they place unused, flat boxes in sealed containers to keep the dirt and grease free.

[kordell1]

Are some of you implying that he's trying to scam Topps? Or just that he's exaggerating or something? It does seem absolutely ridiculous Topps would do this, but I won't put anything past them.

Not saying this didn't happen. It's Topps after all. For those questioning, maybe they think he could be after insurance money as it would be easier than having to sell them. Either way, it's an unfortunate circumstance with all those great cards damaged.

[WCTYSON]

But say the original box was mangled during the shipping process. The Fedex employee would take a new box and throw it all inside the box without knowing how it was originally packed ( and probably not caring). That would explain why you had loose foam blocks floating around in the box and also why the box appears to be too big for the shipment. It would also explain the grease on the box because it was a box Fedex had laying around. It's not like they place unused, flat boxes in sealed containers to keep the dirt and grease free.

On point again. With the way Topps has been shipping lately, Topps packing like this makes zero sense.

[potatomeowQ]

oh god. Knew topps was bad with redemptions but this..... wow...

[jkiddlridnour]

http://www.blowoutcards.com/forums/baseball-singles-buy-sell-trade/623734-manny-machado-chrome-red-refractor-5-fs.html

Before buying, please read. The story is this, I sold this on eBay for $270 + shipping/insurance, and the card arrived to the buyer safe and sound. After a week, he opens a case against me, saying there are scratches and gashes all over the card. As you can see in the picture, there aren't any visible scratches. Now, after he pointed this out to me, I saw it today (I got the card back today), if you shine it in the perfect frame of light, you can see an extremely minor scratch. I exclaimed my dilemma to a very trusted LCS owner, who sends in monthly Beckett submissions of 50+ personal cards, he told me that not only would it still has a good chance at grading 9.5+, but those scratches can be taken out in less than a minute with 'a to be determined substance'.

Meanwhile, sorry for the long read, but I wanted to let you know before you bought the card to cover my own butt from more buyer's remorse. Since I sold the card for $270+, I can do PENDING. If this isn't bought somewhat soon, I am most likely going to submit it to Beckett myself. Look for yourself. ALSO TAKING OFFERS

Also, the buyer's ID is mdawgx24


http://www.blowoutcards.com/forums/baseball/631593-getting-screwed-ebay-what-do-i-do.html

Lucy...
http://www.bubblews.com/assets/images/news/676226750_1385901268.gif

[oldgoldy97]

Listen, people. Mystery solved. Fedex did it. Another box could have leaked the liquid on top of your original box, resulting in the repack.

[RelentlessX]

Not saying this didn't happen. It's Topps after all. For those questioning, maybe they think he could be after insurance money as it would be easier than having to sell them. Either way, it's an unfortunate circumstance with all those great cards damaged.

I know -- it doesn't make sense. Are people arguing that I would pay $10k for redemptions to wait 2-4 months for the cards to come back...so I could claim $10k?

[holyWahoos]

But even if FedEx messed up the original box or something, the cards are still all loose. No snap case, nothing. I can't see a FedEx employing taking all the cards out of their protection and then throwing them back in the box So, at least some of the blame has to be put on Topps.

[RelentlessX]

How was it shipped? It almost looks like the box broke open or was opened during transit and everything was tossed back in by the shipping company personnel.

Listen, people. Mystery solved. Fedex did it. Another box could have leaked the liquid on top of your original box, resulting in the repack.

Makes sense. Thanks. I'm sure that's probably it. Hopefully Topps and FedEx can sort this out. The package I got was 2.2 lbs -- Topps probably has a different number for the package they mailed out.

[DSizzle31]

http://www.blowoutcards.com/forums/baseball-singles-buy-sell-trade/623734-manny-machado-chrome-red-refractor-5-fs.html

Before buying, please read. The story is this, I sold this on eBay for $270 + shipping/insurance, and the card arrived to the buyer safe and sound. After a week, he opens a case against me, saying there are scratches and gashes all over the card. As you can see in the picture, there aren't any visible scratches. Now, after he pointed this out to me, I saw it today (I got the card back today), if you shine it in the perfect frame of light, you can see an extremely minor scratch. I exclaimed my dilemma to a very trusted LCS owner, who sends in monthly Beckett submissions of 50+ personal cards, he told me that not only would it still has a good chance at grading 9.5+, but those scratches can be taken out in less than a minute with 'a to be determined substance'.

Meanwhile, sorry for the long read, but I wanted to let you know before you bought the card to cover my own butt from more buyer's remorse. Since I sold the card for $270+, I can do PENDING. If this isn't bought somewhat soon, I am most likely going to submit it to Beckett myself. Look for yourself. ALSO TAKING OFFERS

Also, the buyer's ID is mdawgx24


http://www.blowoutcards.com/forums/baseball/631593-getting-screwed-ebay-what-do-i-do.html

I'm quoting this just to make sure people don't gloss over this. I don't know what the OP's deal is but his story, plus this info makes me feel like he's at least exaggerating the damage.

[DSizzle31]

I know -- it doesn't make sense. Are people arguing that I would pay $10k for redemptions to wait 2-4 months for the cards to come back...so I could claim $10k?

Maybe the cards you got from Topps had tiny scratches, like the red Machado you returned, and since Topps won't replace them for small scratches, you're exaggerating the damage.

[MavsRChamps]

I think he could be telling the truth, but I find it strange that immediately when he opened the box he took a picture ... Instead of you know, grabbing the cards?

And if he didn't take a picture upon 1st seeing the box, then he must have taken the cards out and THEN put them in the box the way they were (further damaging them) ...

If I had to guess I would say he's telling the truth though - I don't know what he would gain from lying and/or intentionally damaging the cards

[philhjr1]

I agree OP take a pic of the address label on the box. Was there signature required/ Insurance label on it???? That will tell for sure if it was a repack by FedEx or original shipment from topps. The dates on the labels will be a dead giveaway. On point again. With the way Topps has been shipping lately, Topps packing like this makes zero sense.

[Dodgers78]

Listen, people. Mystery solved. Fedex did it. Another box could have leaked the liquid on top of your original box, resulting in the repack.

Explain no top loaders and penny sleeves ?

[jetscollector10]

Explain no top loaders and penny sleeves ?

maybe the toploaders were covered in liquid, so Fedex opened the damaged box, removed the ruined toploaders, and threw the cards in the new box?

[RelentlessX]

I'm quoting this just to make sure people don't gloss over this. I don't know what the OP's deal is but his story, plus this info makes me feel like he's at least exaggerating the damage.

I linked to pics.

Listen, I don't know what your story is. But the card you are talking about I sent back in the condition in which you sent it -- which you still think is in perfect condition, whereas I thought it was covered in slashes. If you'd like, you can have the card graded and we can bet on the surface grade. If the surface grades 9 or better, I will pay you the $270 again and the grading fee.

[WCTYSON]

Explain no top loaders and penny sleeves ?

If they were all in snap cases, FedEx certainly would not place them back into a damaged case. They would toss that and repackage the contents, right? No sleeves and top loaders on cards in snap cases.

[gretzkyfan]

What's really strange is that I just received 58 similar type cards from Topps redemption and they were package completely different and very secure. All cards were in top loaders and taped together. EVERYTHING was in sleeves. Not saying that this didn't happen, but it seems really strange to me.

[Mrpokey]

http://www.blowoutcards.com/forums/baseball-singles-buy-sell-trade/623734-manny-machado-chrome-red-refractor-5-fs.html

Before buying, please read. The story is this, I sold this on eBay for $270 + shipping/insurance, and the card arrived to the buyer safe and sound. After a week, he opens a case against me, saying there are scratches and gashes all over the card. As you can see in the picture, there aren't any visible scratches. Now, after he pointed this out to me, I saw it today (I got the card back today), if you shine it in the perfect frame of light, you can see an extremely minor scratch. I exclaimed my dilemma to a very trusted LCS owner, who sends in monthly Beckett submissions of 50+ personal cards, he told me that not only would it still has a good chance at grading 9.5+, but those scratches can be taken out in less than a minute with 'a to be determined substance'.

Meanwhile, sorry for the long read, but I wanted to let you know before you bought the card to cover my own butt from more buyer's remorse. Since I sold the card for $270+, I can do PENDING. If this isn't bought somewhat soon, I am most likely going to submit it to Beckett myself. Look for yourself. ALSO TAKING OFFERS

Also, the buyer's ID is mdawgx24


http://www.blowoutcards.com/forums/baseball/631593-getting-screwed-ebay-what-do-i-do.html


It never amazes me how people remember and find this stuff so quick

[mnvikingstwins]

It never amazes me how people remember and find this stuff so quick

I just searched his ebay name on here. Figured it'd show up as a previously banned guy.

[philhjr1]

Not to mention EVERY card was there none were missing??? You would think with a repack job at least 1 or 2 might be missing from a large batch of cards. What's really strange is that I just received 58 similar type cards from Topps redemption and they were package completely different and very secure. All cards were in top loaders and taped together. EVERYTHING was in sleeves. Not saying that this didn't happen, but it seems really strange to me.

[DSizzle31]

I linked to pics.

Listen, I don't know what your story is. But the card you are talking about I sent back in the condition it you sent it, which you still think is in perfect condition, whereas I thought it was covered in slashes. If you'd like, you can have the card graded and we can bet on the surface grade. If the surface grades 9 or better, I will pay you the $270 again and the grading fee.

I wasn't the seller. I'm just a guy marveling at your rotten luck when it comes to receiving cards in the mail.

[RelentlessX]

Ok, so package does say:

FedEx Relabel
02:37 02/25/2014

Ship Date: 20FEB14

So must be FedEx repackage I think.

[philhjr1]

This is feeling like one of those threads where you grab a six pack, some snacks and sit back for hours of enjoyment cause there is more to come. The stats on this thread are crazy 66 posts and 65 views. LOL

[RelentlessX]

I wasn't the seller. I'm just a guy marveling at your rotten luck when it comes to receiving cards in the mail.

Cool cool.

[philhjr1]

As I suspected. Now you need to know how much insurance topps put on the package Ok, so package does say:

FedEx Relabel
02:37 02/25/2014

Ship Date: 20FEB14

So must be FedEx repackage I think.

[jmscoggin]

[QUOTE=gretzkyfan;6803503]...............................................

[DSizzle31]

That wasn't in response to you...

You quoted me in your response but you weren't responding to me?

[aggies1960]

As I suspected. Now you need to know how much insurance topps put on the package

do they even do that on packages?

[RelentlessX]

As I suspected. Now you need to know how much insurance topps put on the package

Thanks. I guess that'll sort itself out in the next few days. Seems like open-shut case.

[death2redemptions]

So, is he attempting insurance fraud? Is that what some of you guys are thinking right now?

[RelentlessX]

You quoted me in your response but you weren't responding to me?

Sorry I misread.

[philhjr1]

Here is my question if the box on the outside was so bad looking why in the world would the OP sign for it?????? At worst you refuse the shipment, topps gets it back and they call to say WTF or if it was damaged then they will say my bad and try and replace. Now that it was signed for insurance claim win % drastically went down. Not only this but lately when I have received multiple cards they also wrap the whole thing in bubble wrap. Even a liquid spill wouldn't have penetrated this unless it was a LOT of liquid. In that case I'm curious why none penetrated the holders and stained the cards. Hmmmm. Also, so some random Fedex sorter/packer that knows so little about cards that they would just willy nilly throw these in an open box knows how or cares to remove them from their top loaders? They cut the tape on each and every one and tossed them in this box? Uhh, ok.

[jkiddlridnour]

I just searched his ebay name on here. Figured it'd show up as a previously banned guy.

Very much this ^^

[philhjr1]

On my 600 replacement order I just got no, but on a 10k order I would hope so. do they even do that on packages?

[RelentlessX]

Very much this ^^

Sorry to disappoint.

[NeedChapmans]

In my opinion, this is a pretty clear issue.

If the package shows that the box was repackaged by FedEx, than it's 100% clear that the OP's accounts are factual (regardless of any past history). As such, Topps is on the hook for replacing all of these redemptions.

If however the information from the OP is in-accurate (no repackage), then for whatever reason (one I can't figure, thus I can't imagine he's lying); he's stuck with all of these damaged redemptions.

OP, if you could kindly show a picture of the label, where it shows it was re-packaged, then the discussion shifts 100% to Topps making sure to take care of this situation.

[jmscoggin]

So, is he attempting insurance fraud? Is that what some of you guys are thinking right now?

I have no idea but I just find the whole thing very implausible. Topps would never ship that way for any cards much less $10k in cards, I am 100% sure of that and this from someone that thinks they suck. Fedex if doing a repack would never have taken the time to remove all of the cards from taped top loaders, sleeves, bubble wrap etc. I just can't see any of that happening but I've been wrong before. The fact that op joined so long ago and never ever posts and then wham, hits us with this? Just another piece.

Here is my question if the box on the outside was so bad looking why in the world would the OP sign for it?????? At worst you refuse the shipment, topps gets it back and they call to say WTF or if it was damaged then they will say my bad and try and replace. Now that it was signed for insurance claim win % drastically went down.

The only explanation I have is that the cards really aren't that bad if damaged at all that the photo is staged. This way someone can get a settlement and still keep/sell the cards. Again, huge leap but since you asked it is my best guess. Op, why have you not scanned each card and showed actual damage? It would have been the first thing I did after opening that mess.

[chicuse]

OPs pictures on Twitter look like he spilled coffee on them.

OP, do you drink coffee? :)

[thehueys]

OPs pictures on Twitter look like he spilled coffee on them.

OP, do you drink coffee? :)

Whats his twitter?

[NeedChapmans]

The only explanation I have is that the cards really aren't that bad if at all damaged and that the photo is staged. This way someone can get a settlement and still keep/sell the cards. Again, huge leap but since you asked it is my best guess. Op, why have you not scanned each card and showed actual damage? It would have been the first thing I did after opening that mess.

He shows the damage on his twitter feed (with pics). Pretty awful long creases on corners.

And from personal experience, I can tell you this has happened to me. I had an order of 100+ Cingrani base autos re-packaged back to me by USPS, and I lost 8 of them, with a few damaged. USPS simply re-tapes the box with "Opened and Repacked" tape ... and when I opened the box, it looked very similar to the one the OP shows.

[SDcardguy24]

https://twitter.com/RivalSchoolX

Since it looks like some people can't at least get through page 2...

[jmscoggin]

He shows the damage on his twitter feed (with pics). Pretty awful long creases on corners.

And from personal experience, I can tell you this has happened to me. I had an order of 100+ Cingrani base autos re-packaged back to me by USPS, and I lost 8 of them, with a few damaged. USPS simply re-tapes the box with "Opened and Repacked" tape ... and when I opened the box, it looked very similar to the one the OP shows.

Did they take the time to cut the tape on each and every top loader, remove the cards from the top loaders and sleeves and then throw them back into the box?

[RelentlessX]

FedEx Label.

[NeedChapmans]

Did they take the time to cut the tape on each and every top loader, remove the cards from the top loaders and sleeves and then throw them back into the box?

Wasn't from Topps ... and USPS didn't bother to include a lot of the top loaders. Loose Cingrani's were rampant ... just sticking up at me.

[WCTYSON]

He shows the damage on his twitter feed (with pics). Pretty awful long creases on corners.

And from personal experience, I can tell you this has happened to me. I had an order of 100+ Cingrani base autos re-packaged back to me by USPS, and I lost 8 of them, with a few damaged. USPS simply re-tapes the box with "Opened and Repacked" tape ... and when I opened the box, it looked very similar to the one the OP shows.

It happens. Take a look at videos of how fast these packages move along the conveyor belts and how many times these change hands. Boxes get dropped, run over, stuck in the belts, fall off of the belts, etc. All of these cards very likely were in snap cases. If those cases were destroyed, FedEx would not place those into a repack box. The cards also would not have sleeves or top loaders.

[jmscoggin]

Since it looks like some people can't at least get through page 2...

Maybe it is just me but I only see three cards with damage in all of those pictures and that is of Rendon with no serial numbering visible. The others all look fine. Am I missing something?

Edit: Also, the cards in the box have no visible sleeves but the pics on Twitter have the cards sleeved. Why go through that trouble if they are all ruined?

[RelentlessX]

OPs pictures on Twitter look like he spilled coffee on them.

OP, do you drink coffee? :)

Sorry No:)

[VandyCards]

In my opinion, this is a pretty clear issue.

If the package shows that the box was repackaged by FedEx, than it's 100% clear that the OP's accounts are factual (regardless of any past history). As such, Topps is on the hook for replacing all of these redemptions.

If however the information from the OP is in-accurate (no repackage), then for whatever reason (one I can't figure, thus I can't imagine he's lying); he's stuck with all of these damaged redemptions.

OP, if you could kindly show a picture of the label, where it shows it was re-packaged, then the discussion shifts 100% to Topps making sure to take care of this situation.

It has been a while since I took the bar exam (and even longer since I dozed off in contracts class), but I seem to remember that there are two kinds of shipping contracts--those where safe delivery to a common carrier (fedex, usps, ups, etc) completes performance, and those where safe receipt by the party completes performance. Unless I'm much mistaken, most long distance deals are of the former kind (or are presumed to be). This makes the error on Fedex thus their duty to make well.

This is a long way of saying--I'm not sure if Topps is on the hook for replacing the redemptions in kind (when are they ever, right?), but probably just another 'attempt' at whatever it is they do when they, ahem, fulfill, redemption cards.

I'd be interested to see for how much Topps insured these. I mean, for them, the value is way way way lower than $10k. PLus, they'd only insure it for how much cost they'd incur in replacing them, which could be as low as $0 (they either have existing replacements, or cards of equal value).

[WCTYSON]

FedEx Label.

This would have ended the accusations pretty quickly. Also, why not consider that as part of the information from the original post of this thread?

[batottu]

Did they take the time to cut the tape on each and every top loader, remove the cards from the top loaders and sleeves and then throw them back into the box?

I received around 70 Rio Ruiz cards in December and they were in two snap boxes, that would be my guess on how these cards were shipped.

[NeedChapmans]

FedEx Label.

To me, this is clearly now an issue for Topps. I don't know whether or not they placed insurance on the package, but it's on them to replace these (forget about the cash equivalent).

OP, I would go through each card meticulously, and pick out the ones with corner and surface damage. Scan each one, send an email to Topps Customer Service, and place a call tomorrow to get this situation fixed ASAP. Extra work yes, but necessary.

Sorry dude.

[RelentlessX]

Maybe it is just me but I only see three cards with damage in all of those pictures and that is of Rendon with no serial numbering visible. The others all look fine. Am I missing something?

They're all like that. Liquid is hard to see, but if I were to flip all of the cards over you would see the stain on the corners of most of them. The cards were mostly stuck together.

[WCTYSON]

To me, this is clearly now an issue for Topps. I don't know whether or not they placed insurance on the package, but it's on them to replace these (forget about the cash equivalent).

OP, I would go through each card meticulously, and pick out the ones with corner and surface damage. Scan each one, send an email to Topps Customer Service, and place a call tomorrow to get this situation fixed ASAP. Extra work yes, but necessary.

Sorry dude.

Now we are going to disagree. How is this on Topps? It is clearly on FedEx.

[thehueys]

I would be interested in one of each sepia auto haha for my set

[RelentlessX]

This would have ended the accusations pretty quickly. Also, why not consider that as part of the information from the original post of this thread?

Because I didn't see the "relabel" on the FedEx package? I hadn't thought of that until somebody here mentioned it.

[philhjr1]

Ok so that solves that issue. I know you we're itching to get your cards BUT why in the world would you sign a box like that????? You know what's on the inside prolly was going to look like Schrodinger's Cat FedEx Label.

[bulljh]

I have no idea but I just find the whole thing very implausible. Topps would never ship that way for any cards much less $10k in cards, I am 100% sure of that and this from someone that thinks they suck. Fedex if doing a repack would never have taken the time to remove all of the cards from taped top loaders, sleeves, bubble wrap etc. I just can't see any of that happening but I've been wrong before. The fact that op joined so long ago and never ever posts and then wham, hits us with this? Just another piece.



What the hell does this have to do with anything??? Brad Ziegler came one the other night with his whopping 14 post and he joined in 2009.

If the cards where originally packed in snap cases (which I've seen for some larger orders lately), that would explain why they weren't in penny sleeves and top loaders.

[NeedChapmans]

Now we are going to disagree. How is this on Topps? It is clearly on FedEx.

I don't disagree, but the OP has no beef with FedEx. Topps is trusted to make sure the redemptions arrive safe and sound, and when they don't, the OP takes the issue up with Topps.

Then, Topps can take it up with FedEx / but the OP has no business with FedEx as the receiver.

[xDomePatrolx]

Would like to see some pics of individual cards that have damage.

[WCTYSON]

Because I didn't see the "relabel" on the FedEx package? I hadn't thought of that until somebody here mentioned it.

You did not hesitate to put Topps on blast though. :o

Ok so that solves that issue. I know you we're itching to get your cards BUT why in the world would you sign a box like that????? You know what's on the inside prolly was going to look like Schrodinger's Cat

The repacked box likely would not have been damaged. No reason not to sign off on it.

[dhendrix1303]

God, this looks like a nightmare.

Sorry OP.

[jmscoggin]

To me, this is clearly now an issue for Topps. I don't know whether or not they placed insurance on the package, but it's on them to replace these (forget about the cash equivalent).

OP, I would go through each card meticulously, and pick out the ones with corner and surface damage. Scan each one, send an email to Topps Customer Service, and place a call tomorrow to get this situation fixed ASAP. Extra work yes, but necessary.

Sorry dude.

Normally I agree with you but not in this case. If op is being honest with his story, how can this be on Topps at all? If the package from Topps to Fedex was visibly undamaged, which we have to assume as Fedex wouldn't have accepted it otherwise, then Fedex is now at fault for any damage between Topps and the op. Why should Topps have to pay for a mistake Fedex made in delivery? Yes, I know that it is different in individual purchases like in Ebay sales as the seller always is the one to eat the loss but I would think this is different, no? Now that I have looked at what I just typed I am thinking you may be right. Why would it be different? How are these delivery companies (and USPS) allowed to just mangle things and accept no fault/liability?

[potatomeowQ]

I would be interested in one of each sepia auto haha for my set

haha. and ill take those rendons off your hands because they obviously arent worth you time op!

[WCTYSON]

I don't disagree, but the OP has no beef with FedEx. Topps is trusted to make sure the redemptions arrive safe and sound, and when they don't, the OP takes the issue up with Topps.

Then, Topps can take it up with FedEx / but the OP has no business with FedEx as the receiver.

Topps did their part. Right you are though, the correct channel is to have Topps deal with FedEx.

[holyWahoos]

edit - off topic.

[NeedChapmans]

Normally I agree with you but not in this case. If op is being honest with his story, how can this be on Topps at all? If the package from Topps to Fedex was visibly undamaged, which we have to assume as Fedex wouldn't have accepted it otherwise, then Fedex is now at fault for any damage between Topps and the op. Why should Topps have to pay for a mistake Fedex made in delivery? Yes, I know that it is different in individual purchases like in Ebay sales as the seller always is the one to eat the loss but I would think this is different, no? Now that I have looked at what I just typed I am thinking you may be right. Why would it be different? How are these delivery companies (and USPS) allowed to just mangle things and accept no fault/liability?

Again, I'm not blaming Topps here ... but they're the ones that have to fix this.

If I were a seller on eBay, and I send a package to you that arrives damaged, do you call USPS, or do you call me? I have the responsibility to get you your card, and if it arrives damaged, I give you a refund, then file a claim with USPS.

That's what Topps is supposed to do here. Replace the redemptions, and file a claim w/ FedEx.

[thehueys]

haha. and ill take those rendons off your hands because they obviously arent worth you time op!


I'm actually serious. Keegan would think just having the JoFer and Puig no matter what condition would be awesome

[NeedChapmans]

Topps did their part. Right you are though, the correct channel is to have Topps deal with FedEx.

Agree. They've been very good at shipping redemptions lately, properly ... it's a lousy situation but happens to eBay sellers all the time, and the outcome is the same. Seller refunds buyer, and files claim w/ USPS (if they put insurance on the package. On small dollar items, they eat the loss).

[philhjr1]

Look at the pic from page one there are holes in the box and it looks wet or oil stained. Not a chance in redemption hell do I sign for that box You did not hesitate to put Topps on blast though. :o



The repacked box likely would not have been damaged. No reason not to sign off on it.

[jmscoggin]

Again, I'm not blaming Topps here ... but they're the ones that have to fix this.

If I were a seller on eBay, and I send a package to you that arrives damaged, do you call USPS, or do you call me? I have the responsibility to get you your card, and if it arrives damaged, I give you a refund, then file a claim with USPS.

That's what Topps is supposed to do here. Replace the redemptions, and file a claim w/ FedEx.

Nope, you are 100% right. Fedex will only deal with the shipper. Topps will need to open a claim and then handle making this right with the op. It sucks for them but that is the way that the system is set up.

[RelentlessX]

You did not hesitate to put Topps on blast though. :o

No I didn't.:) Hopefully this works itself out. But it's not over yet.

[potatomeowQ]

I'm actually serious. Keegan would think just having the JoFer and Puig no matter what condition would be awesome

I know Ive really wanted an atomic or camo rendon for a while.

[gamboooler]

So... people that would not sign for the box. Just curious how you think you'd go about getting your cards? Topps shipped them out, you declined receipt, and you think Topps isn't going to fight you going forward? C'mon... You're going to have problems whether or not you sign for it. Topps has an obligation to deliver the cards in acceptable condition. If they show up like they did, Topps owes OP and FedEx owes Topps.

[WCTYSON]

Look at the pic from page one there are holes in the box and it looks wet or oil stained. Not a chance in redemption hell do I sign for that box

I doubt they kept it in the damaged box. I am sure they removed the label from the destroyed box, scraped they oily contents from the floor and threw them in a nearby box. The oil on the inside of the box may not have shown through to the exterior. Look at the old label, where it is wet around the edges. It was removed and the repackaged label placed on it.

[duwal]

Maybe it is just me but I only see three cards with damage in all of those pictures and that is of Rendon with no serial numbering visible. The others all look fine. Am I missing something?




I guess we'd all just have to see better pictures to form more of an opinion. I'm not seeing too much from the scans of the damaged cards

https://pbs.twimg.com/media/BhvrwCNCEAA6SuP.jpg:large

[charbs91]

His twitter has a Meadows with the auto basically off it, crappy situation hope it works out.

[philhjr1]

Obviously you have never had to do a higher $$ insurance claim. Once you sign for the package the burden is now on YOU to prove the box and contents weren't fine. By signing you are saying they are acceptable............see the issue there... You sign saying its fine then try to say its not.....good luck on that complaint. Where if you don't sign, it's not like they keep your cards when they get delivered back. That's silly if you think that. At most they call and say your nuts if they really are fine. BUT if they aren't then they apologize and replace. So... people that would not sign for the box. Just curious how you think you'd go about getting your cards? Topps shipped them out, you declined receipt, and you think Topps isn't going to fight you going forward? C'mon... You're going to have problems whether or not you sign for it. Topps has an obligation to deliver the cards in acceptable condition. If they show up like they did, Topps owes OP and FedEx owes Topps.

[philhjr1]

I think we are all in agreement that its a crappy situation. And would love for the OP to keep us posted on how it's resolved. Obviously most look like sp's that they can't replace.

[ChasescardCave]

Seriously if you are selling the red finest jofer, I'd be interested no matter the condition... Lol

[Chaz]

Good luck with anything besides you getting stuck with the cards since you opened it up took all the cards out and whatever else you did with the packaging it came in. Gonna be an ugly battle for you sir

[bulljh]

I guess we'd all just have to see better pictures to form more of an opinion. I'm not seeing too much from the scans of the damaged cards

https://pbs.twimg.com/media/BhvrwCNCEAA6SuP.jpg:large

You can see some liquid damage (brown staining) on the bottom left of the Machado that effected about 6 or 7 cards.

[philhjr1]

Thanks for the change of pace on the thread gave me a good laughSeriously if you are selling the red finest jofer, I'd be interested no matter the condition... Lol

[Jim's cards]

Obviously you have never had to do a higher $$ insurance claim. Once you sign for the package the burden is now on YOU to prove the box and contents weren't fine. By signing you are saying they are acceptable............see the issue there... You sign saying its fine then try to say its not.....good luck on that complaint. Where if you don't sign, it's not like they keep your cards when they get delivered back. That's silly if you think that. At most they call and say your nuts if they really are fine. BUT if they aren't then they apologize and replace.

Um, no. You sign because you received the package. Unless you have x-ray vision it's impossible to know the condition of the contents inside.

[potatomeowQ]

Seriously if you are selling the red finest jofer, I'd be interested no matter the condition... Lol

same for me with the rendons

[TxRangersfan]

Normally I agree with you but not in this case. If op is being honest with his story, how can this be on Topps at all? If the package from Topps to Fedex was visibly undamaged, which we have to assume as Fedex wouldn't have accepted it otherwise, then Fedex is now at fault for any damage between Topps and the op. Why should Topps have to pay for a mistake Fedex made in delivery? Yes, I know that it is different in individual purchases like in Ebay sales as the seller always is the one to eat the loss but I would think this is different, no? Now that I have looked at what I just typed I am thinking you may be right. Why would it be different? How are these delivery companies (and USPS) allowed to just mangle things and accept no fault/liability?

This will be up to topps to make right because the OP can't collect on the insurance from FedEx. Topps has to make it right with OP, and then collect on the insurance from FedEx. Edit: I see this was already said now.

Good luck OP, looks awful

[centereacan06]

In the end, the fact that toploaders and penny sleeves weren't used for these cards is pretty stupid.

I'm looking forward to seeing what Topps says/does. Hopefully they let you keep the cards and replace them.

[philhjr1]

Well agree to disagree then..... For a 10k shipment wouldn't you want to make sure everything is 150% perfect before you sign for it??? If I saw a repack label that's a HUGE red flag..... Am I the only one that see that part? No matter what the new box looks like. Repack means OH SH!T we messed up the old box. Um, no. You sign because you received the package. Unless you have x-ray vision it's impossible to know the condition of the contents inside.

[Davesportscards]

What a bloody mess.

[RelentlessX]

I think we are all in agreement that its a crappy situation. And would love for the OP to keep us posted on how it's resolved. Obviously most look like sp's that they can't replace.

Will do. I don't know what the solution is, and it doesn't help that I bought the crap out of these cards because I thought they were cheap. Not looking to get stuck with overvalued replacements.

[TxRangersfan]

Well agree to disagree then..... For a 10k shipment wouldn't you want to make sure everything is 150% perfect before you sign for it??? If I saw a repack label that's a HUGE red flag..... Am I the only one that see that part? No matter what the new box looks like. Repack means OH SH!T we messed up the old box.

Agree with this, if anything ever says repacked, refuse the order and contact whoever sent it immediately. UPS and FedEx both try and sneak stuff through that has been damaged. I've never had luck at work getting insurance covered on damaged items that were signed for in good condition.

Ive had UPS boxes where they just cut out around the label from a damaged box and stuck it to another box trying to act like everything was normal. They are far worse than FedEx IMO.

[RelentlessX]

Seriously if you are selling the red finest jofer, I'd be interested no matter the condition... Lol

same for me with the rendons

Lol. We'll see what happens...

[jlzinck]

This is why I don't deal with people who have SN's that begin or end with X

[RelentlessX]

Well agree to disagree then..... For a 10k shipment wouldn't you want to make sure everything is 150% perfect before you sign for it??? If I saw a repack label that's a HUGE red flag..... Am I the only one that see that part? No matter what the new box looks like. Repack means OH SH!T we messed up the old box.

First problem is I didn't know it was a $10k shipment. All I saw was that the package was bigger than the usual yellow envelope or white package with bubble wrap, and that I had to sign for it. I said this must be good. Then I went and opened it and said holy f*ck.

[ussoldier0424]

ive had three autos shipped in a bubble wrap card with no protection for the card either. freaking crazy why pay so much for fed ex shipping to ship crap.

[hoopster3977]

If this shipment was sent to me, I would have 2 options.

1. Refuse the repackaged box.

2. Sign for the package and include on the receipt, "received repackaged item subject to inspection for possible damages".

Best bet would be to return the package though.

[CJ81fan]

If the people at topps took pride in their cards, they wouldn't basically destroy all of these awesome autos! I don't get it.

[thehueys]

Lol. We'll see what happens...


Also interested in the sepia autos and the cole

[SDcardguy24]

....................

[Skodie1]

Seriously if you are selling the red finest jofer, I'd be interested no matter the condition... Lol

same here as well with Jofer's

[Mattsurewood]

I just double checked my boxes, but for any doubters on the packaging, I got 150 of the "Bowman Victory" cards from Topps a couple weeks ago, packed in 2 separate 660 count boxes, tightened with exactly the type of styrofoam the OP is showing...

There were NO penny sleeves/toploaders for my cards, they were essentially raw and "unprotected", although packed tightly and were not damaged by delivery too bad. While they were packed nice and tight, some of the silver ink on the autos was smeared, but thankfully not on any of the "big named" guys.

I suspect this is how Topps originally packed the OP's package, but somehow the packaging got wet/damaged, and Fedex "repackaged" with their own loose box. I consider myself fortunate, best of luck to the OP. -Matt

[nmculbreth]

Normally I agree with you but not in this case. If op is being honest with his story, how can this be on Topps at all? If the package from Topps to Fedex was visibly undamaged, which we have to assume as Fedex wouldn't have accepted it otherwise, then Fedex is now at fault for any damage between Topps and the op. Why should Topps have to pay for a mistake Fedex made in delivery? Yes, I know that it is different in individual purchases like in Ebay sales as the seller always is the one to eat the loss but I would think this is different, no? Now that I have looked at what I just typed I am thinking you may be right. Why would it be different? How are these delivery companies (and USPS) allowed to just mangle things and accept no fault/liability?

Like any seller, Topps has an obligation to make sure that the cards arrive in the hands of the seller in good order and merely delivering the package to a proxy doesn't absolve them of that responsibility. Ultimately Topps hasn't fulfilled their responsibility (quite likely through no fault of their own) and they are obligated to make things right with the OP.

[dbacksfan4life]

Wow! I hope mine come packaged correctly.

[Srt42004n]

No way they shipped like that. For the last few months everyone, myself included, has been very complimentary about the way they've been shipping. When I get small orders, every card has been in a penny sleeve and top loader and then wrapped in bubble wrap. A couple of days ago, I received 40+ cards. They were put into 2 snap cases and they put foam into each snap case so the cards wouldn't be moving around.

I find it unbelievable that they just threw loose cards into a cardboard box for you.

I agree they wouldnt ship in this manner although they did ship my Tier One Koufax 1/1 Auto in a bubble with a top loader that was too big and not taped

[adamsbetter]

I got a huge package of redemptions back from Topps on Wednesday and when I opened it up there was a dog eating all of the cards, an actual dog. Not some fake robotic Topps dog, but a real life canine....eating my sticker autos.

I called Topps and talked to David Wright and he asked me what condition were the cards in and I told him to ask the dog. I handed him the phone and he said "rough".

[jmscoggin]

This will be up to topps to make right because the OP can't collect on the insurance from FedEx. Topps has to make it right with OP, and then collect on the insurance from FedEx. Edit: I see this was already said now.

Good luck OP, looks awful

Like any seller, Topps has an obligation to make sure that the cards arrive in the hands of the seller in good order and merely delivering the package to a proxy doesn't absolve them of that responsibility. Ultimately Topps hasn't fulfilled their responsibility (quite likely through no fault of their own) and they are obligated to make things right with the OP.

I am aware of this and if you read a couple of posts down you will see that I said the same thing. I wasn't challenging how it works, just that it sucks for Topps. That is a huge stretch for me as I rarely defend them. Strange that I feel bad for them too as I think karma owes them much worse than this for all of the crap they pull on collectors.

[potatomeowQ]

Lol. We'll see what happens...

yeah hope it turns out okay for you. this is just a huge mess...

[bulljh]

This is exactly what the OP probably had shipped to him.

http://www.blowoutcards.com/forums/baseball/674666-chrome-mailday-puig-style.html

[toppsfan]

Shoot me a PM if selling the JoFers, especially the really damaged ones.

[webb_jr]

I also received a poorly packaged group of redemptions this weekend. Topps shipped me a small group of cards: Jofer Black and Base Autos from TC, Franklin Black and Ref, J. Gray Base, Osuna Ref. and couple of others in a snap case with the black foam you see in the OPs picture. When the package was opened, one side of the snap case was lifted up; none of the cards were in a penny sleeve and I feel that I got very lucky that nothing was damaged. Here is the case they used:

http://i1055.photobucket.com/albums/s515/webb_jr/photo1_zps62216d25.jpg (http://s1055.photobucket.com/user/webb_jr/media/photo1_zps62216d25.jpg.html)

I was happy to get a decent sized package from them but very disappointed in the shoddy shipping. Fortunately nothing major was wrong with mine, but it easily could have. Those stickers on the snap case are not sticky enough to keep the lid down if the snap comes undone.

[THE(NEXT)LEVEL]

Look at the contest Topps was running recently, where you could win a box of cards. Remember their picture of all of the cards just thrown into a box. I wouldn't put it past those dumbasses.

[death2redemptions]

Well I'm beginning to think OP is telling the truth and this is a terrible situation.

First I'm going to say something I always say....this is just another reason why I refuse to deal with redemption cards. EVER.

Okay, now that I have got that out I think this one is on FedEX since they repackaged the box. The cards "could" have been fine before they were repackaged (we will never know) by FedEX but the fact they don't put them in top loaders and penny sleeves is ridiculous. I think what you need to do is contact Topps and provide details and pictures of the damaged cards then they can deal with FedEX. I'm not sure what kind of insurance they claimed on your package but you deserve all the damaged cards to be replaced with either cards or money.

What a headache.

Oh yeah, redemption cards suck. Death to them all!

[jmscoggin]

Well I'm beginning to think OP is telling the truth and this is a terrible situation.

Oh yeah, redemption cards suck. Death to them all!

I agree with you on both points. Op, sorry for my skepticism but I've seen some pretty bold scams roll through here. I still have questions but it seems we have some logical explanations. Hopefully you get all of your cards replaced regardless.

[WCTYSON]

Look at the contest Topps was running recently, where you could win a box of cards. Remember their picture of all of the cards just thrown into a box. I wouldn't put it past those dumbasses.

I thought about that too but even before the OP posted the repackage label from FedEx, he did say there was liquid or grease on the cards.

[stormshadow815]

I find it hard to believe even Topps would be this dumb. No chance these wouldn't be in top-loaders based on value.

[holyWahoos]

I find it hard to believe even Topps would be this dumb. No chance these wouldn't be in top-loaders based on value.

It's been pretty well documented on the maildays here that they use snap cases when sending you a lot of cards. Saw a lot of high end Puig and Machado cards coming in snap cases.

[kyle1707]

Well I'm beginning to think OP is telling the truth and this is a terrible situation.

First I'm going to say something I always say....this is just another reason why I refuse to deal with redemption cards. EVER.

Okay, now that I have got that out I think this one is on FedEX since they repackaged the box. The cards "could" have been fine before they were repackaged (we will never know) by FedEX but the fact they don't put them in top loaders and penny sleeves is ridiculous. I think what you need to do is contact Topps and provide details and pictures of the damaged cards then they can deal with FedEX. I'm not sure what kind of insurance they claimed on your package but you deserve all the damaged cards to be replaced with either cards or money.

What a headache.

Oh yeah, redemption cards suck. Death to them all!

Yes I have hard time believing this would be a lie?

Also I open 100 cases a year... I have never sent in one redemption.. not one

[RedsRule]

Holy hell I feel awful for you OP. Hope Topps will get this fixed for you.

[bulljh]

This is exactly what the OP probably had shipped to him.

http://www.blowoutcards.com/forums/baseball/674666-chrome-mailday-puig-style.html

I find it hard to believe even Topps would be this dumb. No chance these wouldn't be in top-loaders based on value.

Look at the link here

[bobthewondercat]

How terrible that people assume OP is a scammer / lying. Then someone produces evidence that he had one issue with one seller a while back and case closed. I'm glad people have come around. This is a Terrible situation for OP, the cash spent will not get refunded, but many of these cards are irreplaceable. Really not sure what they will, or even can, do on this one.

And yes, Topps sends ALL large redemption orders in snap cases. That was a significant part of the problem here...

[jbmets95]

Wow this is terrible to see

I redeemed 2 cards and got them 2 weeks ago and both came in toploaders and bubble wrap

shocked but crazy to see this

[Thommy]

Any of this available FT?

[jake312]

Wow. They have to be jokin. They really have to.

Sorryy to hear about that man. If looking to sell any of the JoFer's PM me. Thx.

[stormshadow815]

Snap cases is a lot different then thrown in a box with some foam pieces. Topps is dumb, really dumb. But no chance they just throw loose cards in a box and ship.

[WSCards5]

I understand wanting them to be ssleeved and top loaded when sending one or two cards but why be upset when they are stacked on top of each other sealed tight in a snap case? Isn't that better then how they come if pulled from a pack. I know that's not what the OP is complaining about but I see a lot of people on here complaining about that. Why should some ones 6 $50 redemption autos come all in their own individual sleeve and top loader when people pull $500-$1k cards all time that are sandwiched between a bunch of other cards in a plastic wrapper?

Sorry about the rant its just annoying. Sorry about your cards OP. Hope they make it right for you

[briscogun]

I think this just goes to show how they value their product versus how we value it. We would never toss a large wad of low numbered auto cards naked into a box and send them off to Timbuktu. We'd double wrap it in bubble wrap with decoys and extra top loaders galore. They think a snap case of sleeveless cards is okay. I think this speaks volumes about how they view their own product. Maybe it's time we did the same?

[WCTYSON]

Wow. They have to be jokin. They really have to.

Sorryy to hear about that man. If looking to sell any of the JoFer's PM me. Thx.

Not picking on just you but why do people keep posting this? He would be foolish to sell any of the cards until he finds out what Topps wants him to do. If you are looking for Fernandez autos, there are numerous ones listed in the B/S/T forum.

[jmscoggin]

Not picking on just you but why do people keep posting this? He would be foolish to sell any of the cards until he finds out what Topps wants him to do. If you are looking for Fernandez autos, there are numerous ones listed in the B/S/T forum.

Glad to see that I'm not the only one that was thinking this. I just thought when the op told the first person that said it to wait and see what Topps was going to do it would have clicked. WTH was I thinking? I know better than that.

[pmannings#1fan]

FedEx. Box was intact as far as I could tell.

Here lies the problem. FedEx has been known to toss packages/boxes over fences, gates & at doors. I would never ship anything through FedEx no matter how cheap they are, NEVER!

[Bhenry4]

This is ridiculous, I can't even imagine how you would have felt. They might replace some of the stuff, but them someone else will get screwed. Best of luck, seriously.

[jbarnett83]

Here lies the problem. FedEx has been known to toss packages/boxes over fences, gates & at doors. I would never ship anything through FedEx no matter how cheap they are, NEVER!

Same for UPS.....(in my previous house) every time I would order product from blowout they would literally throw the boxes over my fence and sometimes damage the content. No matter how many times I called and complained same thing happened

[bulljh]

Snap cases is a lot different then thrown in a box with some foam pieces. Topps is dumb, really dumb. But no chance they just throw loose cards in a box and ship.

I am going to guess that you didn't read the whole thread.

[bulljh]

I think this just goes to show how they value their product versus how we value it. We would never toss a large wad of low numbered auto cards naked into a box and send them off to Timbuktu. We'd double wrap it in bubble wrap with decoys and extra top loaders galore. They think a snap case of sleeveless cards is okay. I think this speaks volumes about how they view their own product. Maybe it's time we did the same?

I think there is a level of truth to this. Many of us, including myself, have become anal about condition. When I bust any type of chrome, I hold the cards on the edges. I start getting filled with anxiety when I see someone putting there finger prints on the front of the card. I hate it when the case breakers stack the hits without sleeving them first. I know I'm not the one.

How many people do you think Topps hires to handle the cards that actually consider themselves "collectors"? My guess would be very few if any. I suspect that a bunch of us would pass out if we actually saw what was going on.

[pmannings#1fan]

Same for UPS.....(in my previous house) every time I would order product from blowout they would literally throw the boxes over my fence and sometimes damage the content. No matter how many times I called and complained same thing happened

Yea I'm sure the same with both companies although I never seen UPS make the news over it. No doubt that both shippers have some lazy as$ people working the routes. Luckily I never had any problems (hittin head aka knocking on wood) ;) but I don't have a fence around the front though.

[AZCardAddict]

I received 50+ redemptions from Topps a couple of weeks ago. They were packed tightly in a box with those same foam blocks as filler. None of the cards were in sleeves or toploaders. I even received two of those metal-framed Gerrit Cole Sterling Showcase cards like the OP did and the frames were all scratched up from being stuffed in there next to each other. While it did require an adult signature, it was not sent insured. I really didn't know what I was signing for at the time because I, too, am used to the white envelopes. I'm guessing the original package got damaged during shipping and FedEx repackaged it, but it does not excuse Topps for not packing each individual card properly in the first place.

Attached is the photo I tweeted out that day (the box is at the top of the pic):

[CARDDAMON]

Message topps on Facebook or twitter.... Post like 10 pics and see if they react

[Dodgers78]

I know ! Don't do redemptions !

[dbackfan12]

10k in redepmtions sounds lawsuit worth, i'm not a lawyer or anything i'm just saying.....

[jumbogorilla]

Wow at people pissing on OP's thread, trying to call him out as a liar.

Wow at all those redemptions you had.

Wow at the damage.

I feel you.

[smackvay]

I received 50+ redemptions from Topps a couple of weeks ago. They were packed tightly in a box with those same foam blocks as filler. None of the cards were in sleeves or toploaders. I even received two of those metal-framed Gerrit Cole Sterling Showcase cards like the OP did and the frames were all scratched up from being stuffed in there next to each other. While it did require an adult signature, it was not sent insured. I really didn't know what I was signing for at the time because I, too, am used to the white envelopes. I'm guessing the original package got damaged during shipping and FedEx repackaged it, but it does not excuse Topps for not packing each individual card properly in the first place.

Attached is the photo I tweeted out that day (the box is at the top of the pic):

OMG GOSH^^^^ this guy has been a member so long and is just now posting MUST be a scammer(im using this as an example)

GUYS The OP just got the shaft from a shady at best company and after reading this thread it is a shame of all the conspiracy therioes. You guys are amazing that you dig for dirt in every aspect of someone life because they made a post on here. To the OP I have a feeling you are going to need a saddle as topps/fed ex is going to take you for a ride. I would have chimed in earlier but I just found this thread. Not everyone is a scammer or out to get someone.
Good luck op
Mike
(feel free to drag me thru the mud and say I am a part of it for commenting)

[jmscoggin]

OMG GOSH^^^^ this guy has been a member so long and is just now posting MUST be a scammer(im using this as an example)

GUYS The OP just got the shaft from a shady at best company and after reading this thread it is a shame of all the conspiracy therioes. You guys are amazing that you dig for dirt in every aspect of someone life because they made a post on here. To the OP I have a feeling you are going to need a saddle as topps/fed ex is going to take you for a ride. I would have chimed in earlier but I just found this thread. Not everyone is a scammer or out to get someone.
Good luck op
Mike
(feel free to drag me thru the mud and say I am a part of it for commenting)

Ok, I will. Nice for the drama queen post. A few of us, myself included found it very hard to believe that Topps would send out $10 k in cards in this manner. It appears that we were 100% wrong and apologies have been offered. You know full well the scams that come through here so it wasn't a stretch to think that something was amiss. I hope the op comes out well and with minimal continued stress from Topps but your post was nothing more than a cry for attention and an attempt at looking like a hero. I've seen you criticize many a member but it was awful easy for you to step in after the fact on this one and be Captain Obvious. It must feel satisfying to you. :rolleyes:

[Chaddie84]

This is exactly what the OP probably had shipped to him.

http://www.blowoutcards.com/forums/baseball/674666-chrome-mailday-puig-style.html

I also received a poorly packaged group of redemptions this weekend. Topps shipped me a small group of cards: Jofer Black and Base Autos from TC, Franklin Black and Ref, J. Gray Base, Osuna Ref. and couple of others in a snap case with the black foam you see in the OPs picture. When the package was opened, one side of the snap case was lifted up; none of the cards were in a penny sleeve and I feel that I got very lucky that nothing was damaged. Here is the case they used:

http://i1055.photobucket.com/albums/s515/webb_jr/photo1_zps62216d25.jpg (http://s1055.photobucket.com/user/webb_jr/media/photo1_zps62216d25.jpg.html)

I was happy to get a decent sized package from them but very disappointed in the shoddy shipping. Fortunately nothing major was wrong with mine, but it easily could have. Those stickers on the snap case are not sticky enough to keep the lid down if the snap comes undone.

I received 50+ redemptions from Topps a couple of weeks ago. They were packed tightly in a box with those same foam blocks as filler. None of the cards were in sleeves or toploaders. I even received two of those metal-framed Gerrit Cole Sterling Showcase cards like the OP did and the frames were all scratched up from being stuffed in there next to each other. While it did require an adult signature, it was not sent insured. I really didn't know what I was signing for at the time because I, too, am used to the white envelopes. I'm guessing the original package got damaged during shipping and FedEx repackaged it, but it does not excuse Topps for not packing each individual card properly in the first place.

Attached is the photo I tweeted out that day (the box is at the top of the pic):

WTF!?!? I'm done with Topps. Best of luck OP!

[jlzinck]

OMG GOSH^^^^ this guy has been a member so long and is just now posting MUST be a scammer(im using this as an example)

GUYS The OP just got the shaft from a shady at best company and after reading this thread it is a shame of all the conspiracy therioes. You guys are amazing that you dig for dirt in every aspect of someone life because they made a post on here. To the OP I have a feeling you are going to need a saddle as topps/fed ex is going to take you for a ride. I would have chimed in earlier but I just found this thread. Not everyone is a scammer or out to get someone.
Good luck op
Mike
(feel free to drag me thru the mud and say I am a part of it for commenting)

OP's title is misleading. While packaging may not have been the best but it took 2 parties for the product to get in this condition.

All this without even informing the company of the issue, being a weekend and all. Topps may not do a damn thing about it. I don't know but I do know the title is misleading and OP was ill informed when he made the post. He assumed Topps just threw the cards in a box.

Topps is ultimately the entity who shlould make this right.

Let's see what happens.

[Jim's cards]

Ok, I will. Nice for the drama queen post. A few of us, myself included found it very hard to believe that Topps would send out $10 k in cards in this manner. It appears that we were 100% wrong and apologies have been offered. You know full well the scams that come through here so it wasn't a stretch to think that something was amiss. I hope the op comes out well and with minimal continued stress from Topps but your post was nothing more than a cry for attention and an attempt at looking like a hero. I've seen you criticize many a member but it was awful easy for you to step in after the fact on this one and be Captain Obvious. It must feel satisfying to you. :rolleyes:

There's a difference between not believing his story and snooping through his posts/twitter to shame him. A guy posts a serious issue and suddenly threads from 5 months ago are being thrown out.

[dgiglio47]

Aside from waiting, I've never really had any problems with Topps redemptions. Usually, they come one at a time, in sleeves and top loaders.

But this time, they sent 103 cards or so in one order -- no sleeves, no top loaders, and not secured in the box in any sort of way. All of the cards have been damaged extensively, with some kind of fluid damaging the cards (the corners of the box were not taped, either), smeared autos, staining, scuffling, bad corners. Every single card is basically destroyed value-wise.

The total value of the cards is (was) probably over $10k.

Among the cards destroyed (all autos):

2013 Topps Chrome Yasiel Puig Sepia Refractor /75

2013 Topps Chrome Manny Machado
- Atomic Refractor /10
- (3) Camo Refractors /15
- (2) Red Refractors /25
- Silver and Black Refractor /25
- Red Hot Rookie /25
- (2) Gold Refractors /50
- (2) Sepia Refractors /75

2013 Topps Chrome Jose Fernandez
- Atomic Refractor /10
- Camo Refractor /15
- (3) Red Refractors /25
- (7) Gold Refractors /50
- (6) Sepia Refractors /75
- (7) Black Refractors /100
- (2) Blue Refractors /199
- Refractor
- Base

2013 Finest Jose Fernandez
- (2) Red Refractors /25
- (9) Gold Refractors /50
- (12) X-Fractors /149
- (5) Orange Refractors /99
- (6) Green Refractors /125
- (4) Refractors

2012 Bowman Sterling Gerrit Cole Sterling Auto Showcase #1/25
2013 Topps Chrome Shelby Miller Silver and Black Auto Refractor #1/25
2013 Topps Chrome Jurickson Profar Silver and Black Auto Refractor /25
(2) 2013 Topps Chrome Anthony Rendon Atomic Auto Refractors /10
2013 Topps Chrome Anthonyh Rendon Camo Auto Refractor /15

...and several others.

And apparently Topps Customer Support or whatever is not available on weekends.

Thanks Topps!

I really believe that you should definitely contact topps but even more so call up the MLB and show them this utter disregard for the consumer. Maybe they will begin to see how little Topps cares about the hobby or the collector. This is an embarrassment. If Topps fails to make this right, I really think that you should file a suit (assuming you have the money or time to do so). This is ridiculous.

[jmscoggin]

There's a difference between not believing his story and snooping through his posts/twitter to shame him. A guy posts a serious issue and suddenly threads from 5 months ago are being thrown out.

Really? Who was snooping? He posted the Twitter pics as proof. Looking at them hardly classifies as snooping. People commenting on them doesn't classify as trying to "shame him". Op, did the right thing and answered all questions which clearly showed that he was right and we were wrong. For some reason the Monday Morning QB's want to show up after the fact and chime in after everything has been settled. He handled it just fine without your assistance. No idea where you are going on the "threads from 5 months ago".

[rentz]

that sucks, i'm amazed. I've only been sent single redemptions at a time by topps and each time it was in a top loader and surrounded by an insane amount of cardboard in a bubble mailer

[85GoCards]

While it's certainly not perfect, everything I've gotten recently, or seen via threads on here recently, are shipped with Topps' stickers securing 100+ ct boxes. EVERYTHING has also been shipped in the little bubble envelopes (which are sometimes closed and sometimes not).

I'm sorry, but I have to agree that I cannot think of a scenario where this is legit.

http://i.imgur.com/HTdErIu.jpg
http://i.imgur.com/Oo2agRR.jpg

[jetscollector10]

Very interested to see Topps' response today.

[jlzinck]

Very interested to see Topps' response in a month or so.

Fixed your post

[TrueNE_09]

Sounds like collectors could come together on a class action. I don't imagine I'm very far off, given the fact that this appears to be widespread (the practice of shipping very high-value cards together in packages will little to no protection). This is an amazing disgrace and while I too felt at first that the OP's story was fishy, I am going to assume it to be true, since it appears to have happened to other people. This is crazy, it really is. I just can't believe a company would do this, it makes so little sense.

[cmccart82003]

Who in the world still uses hinge cases? Is topps living in the 80's and 90's or what? Pro mold (and ultra pro) makes very sturdy two piece and snap tight boxes that are more than safe to ship in if you NEED to. As long as they are firmly cushioned I have never seen one of those break and as long as enough cards or fillers are used to hold the better cards tightly in place I have never seen any damaged. But those cheap plastic hinge cases are a joke, one of the worst things ever made for cards...Topps is the only company I have seen use them in about a decade. Oh..on occasion you might get a card that you purchase online in one from a private seller but all in all they are extinct....talk about shoddy

[Super32]

Go back and read the entire thread. Topps may have shipped everything that way. It was damaged by FedEx and repackaged.


While it's certainly not perfect, everything I've gotten recently, or seen via threads on here recently, are shipped with Topps' stickers securing 100+ ct boxes. EVERYTHING has also been shipped in the little bubble envelopes (which are sometimes closed and sometimes not).

I'm sorry, but I have to agree that I cannot think of a scenario where this is legit.

http://i.imgur.com/HTdErIu.jpg
http://i.imgur.com/Oo2agRR.jpg

[Cubs_rock21]

Anyone who says the OP is lying...

What would he gain by lying to us in this situation? You know his eBay name, if he listed these on eBay we would all know they are damaged and not bid, and than throw him under the bus on here. So why throw him under the bus when he comes out to say 10,000 worth of Machados, Jofers,etc, players we all would have bid on are damaged? The only thing a claim like that can do is hurt your futures sales of any topps cards.

[jmscoggin]

Anyone who says the OP is lying...

What would he gain by lying to us in this situation? You know his eBay name, if he listed these on eBay we would all know they are damaged and not bid, and than throw him under the bus on here. So why throw him under the bus when he comes out to say 10,000 worth of Machados, Jofers,etc, players we all would have bid on are damaged? The only thing a claim like that can do is hurt your futures sales of any topps cards.

Again, I don't believe he is but you know this logic is faulty. How many times have we seen stranger? Many, many times people have tried claiming cards never arrived, arrived but damaged, they have stolen them, forged them, added inscriptions etc and then tried to resell them thinking nobody would notice. Just so there is no confusion, this is NOT what I believe is happening here. I think the op was screwed by Topps' poor shipping/packaging and by Fedex' poor handling/re-packaging of the package.

[cmccart82003]

Anyone who says the OP is lying...

What would he gain by lying to us in this situation? You know his eBay name, if he listed these on eBay we would all know they are damaged and not bid, and than throw him under the bus on here. So why throw him under the bus when he comes out to say 10,000 worth of Machados, Jofers,etc, players we all would have bid on are damaged? The only thing a claim like that can do is hurt your futures sales of any topps cards.

I agree, although this has already been dissected and mulled over six ways to Sunday...People are always too quick to accuse in a forum setting. Much quicker than they would be face to face. In person people don't just automatically blurt whatever comes into their heads like word vomit...It's one thing to call BS after it's proven...another to gang up on someone who was just the recipient of a pretty awful situation and make it worse.

[tajikey]

OP - you sure you didn't win that box of cards Topps posted on their FB site about a month ago? They appear to be packed the exact same way.

[85GoCards]

Go back and read the entire thread. Topps may have shipped everything that way. It was damaged by FedEx and repackaged.

I did read the full thread. I still find it hard to believe that FedEx would have just said, "Eh, all these broken plastic cases probably weren't needed anyway. Let's just throw all this loose in a box."

I'm also confused as to what would have happened to the box to have completely detroyed multiple 100+ count boxes. All those cards would most likely not fit into one box, so I'm assuming there were at least 2. They would have had to be completely destroyed for the cards not to stay in...unless FedEx went out of their way to cut and remove the Topps stickers and take the cards out of the cracked boxes.

The whole thing just doesn't make sense and obviously unless the OP ships all the cards back to Topps, he could still make something off them...damaged or not. So if he gets an insurance claim for his value ($10K) and sells the cards for 60%-75% off, he'd still have another $2.5-$4k...much more profit than you'd expect by reselling them (unless he got the redemptions at unheard of prices).

I don't mean to be a debbie downer, but with the rampant scammers out there, I've learned that if something smells fishy...it probably is.

Best of luck to the OP if his story rings true, but either way, I'm just stating my opinions.

[JohnnysBench]

This doesn't pass the smell test.

This right here IMO...

[Freewheelburnin]

I did read the full thread. I still find it hard to believe that FedEx would have just said, "Eh, all these broken plastic cases probably weren't needed anyway. Let's just throw all this loose in a box."

I'm also confused as to what would have happened to the box to have completely detroyed multiple 100+ count boxes. All those cards would most likely not fit into one box, so I'm assuming there were at least 2. They would have had to be completely destroyed for the cards not to stay in...unless FedEx went out of their way to cut and remove the Topps stickers and take the cards out of the cracked boxes.

The whole thing just doesn't make sense and obviously unless the OP ships all the cards back to Topps, he could still make something off them...damaged or not. So if he gets an insurance claim for his value ($10K) and sells the cards for 60%-75% off, he'd still have another $2.5-$4k...much more profit than you'd expect by reselling them (unless he got the redemptions at unheard of prices).

I don't mean to be a debbie downer, but with the rampant scammers out there, I've learned that if something smells fishy...it probably is.

Best of luck to the OP if his story rings true, but either way, I'm just stating my opinions.

Summed up everything I wanted to without being a douche. Just seems to fishy.

[RYBOWSKI97]

Either way good luck, i wish there was something we could do to get redemption cards as it is such a waste of time and effort. Ive been waiting on an austin meadows draft auto since november , if we would of gotten hurt or gets hurt, that is going to cost me alot of money in terms of selling it now.

[Ballerskrip]

No way they shipped like that. For the last few months everyone, myself included, has been very complimentary about the way they've been shipping. When I get small orders, every card has been in a penny sleeve and top loader and then wrapped in bubble wrap. A couple of days ago, I received 40+ cards. They were put into 2 snap cases and they put foam into each snap case so the cards wouldn't be moving around.

I find it unbelievable that they just threw loose cards into a cardboard box for you.

That is not exactly what he said. Topps has been sending quantity packages in snap boxes. I have RECEIVED TWO of them, each shipment was 10+ cards. Luckily my cards weren't damaged, but I do NOT like how they were shipped. Funny because when I have received one card at a time over the same time period, they were packaged beautifully. Come on Topps.

[jlzinck]

...People are always too quick to accuse in a forum setting. .

You mean like OP and his title?

[cmccart82003]

You mean like OP and his title?

What would you assume if you received a package from topps with no toploaders and 10k in damaged cards? It's one thing to accuse a company of negligence in a heated moment, something else to accuse a fellow collector without any reason...

[jlzinck]

What would you assume if you received a package from topps with no toploaders and 10k in damaged cards? It's one thing to accuse a company of negligence in a heated moment, something else to accuse a fellow collector without any reason...

Rationalize it any way you want. OP did what is being done to him.

[YanksBillsFan]

Just weird that FedEx will take the time to extract all the cards from their sleeves/top loaders/cases, but then hastily dump everything. Would someone at fedex really care enough that there's a liquid or substance on the top loader or case to manually take everything out? Just a strange set of circumstances and overall situation.

[Freewheelburnin]

Rationalize it any way you want. OP did what is being done to him.

You are 110% correct.

[choppernwendy]

I've just received four cards back from Topps Saturday in which they put 4 autos into a single top loader that I had to cut the top loader with caution as it was just too tight remove the cards!

[WCTYSON]

Just weird that FedEx will take the time to extract all the cards from their sleeves/top loaders/cases, but then hastily dump everything. Would someone at fedex really care enough that there's a liquid or substance on the top loader or case to manually take everything out? Just a strange set of circumstances and overall situation.

No man. They were not shipped in sleeves and top loaders. They either were just in the box or loaded in snap cases.

[XL5]

I did read the full thread. I still find it hard to believe that FedEx would have just said, "Eh, all these broken plastic cases probably weren't needed anyway. Let's just throw all this loose in a box."

I'm also confused as to what would have happened to the box to have completely detroyed multiple 100+ count boxes. All those cards would most likely not fit into one box, so I'm assuming there were at least 2. They would have had to be completely destroyed for the cards not to stay in...unless FedEx went out of their way to cut and remove the Topps stickers and take the cards out of the cracked boxes.

The whole thing just doesn't make sense and obviously unless the OP ships all the cards back to Topps, he could still make something off them...damaged or not. So if he gets an insurance claim for his value ($10K) and sells the cards for 60%-75% off, he'd still have another $2.5-$4k...much more profit than you'd expect by reselling them (unless he got the redemptions at unheard of prices).

I don't mean to be a debbie downer, but with the rampant scammers out there, I've learned that if something smells fishy...it probably is.

Best of luck to the OP if his story rings true, but either way, I'm just stating my opinions.

There's liquid damage on the cards. If the original packaging was damaged by liquid and repacked, it would make sense to remove the saturated plastic cases, bags, etc, to prevent futher liquid damage.

They certainly wouldn't repack them in cracked boxes. It seems like an "Oh #@#@#@#@" moment at some sorting center where they did what they could to mitigate any damage and then just threw them in to a box and got them the heck out of their area of responsibility.

I'm not saying I know anything to be the case here but if you're going to try to go all CSI on this thing, at least consider alternative, and equally or more reaonable, explanations.

As for the motive, why would someone intentionally damage a bunch of cards to risk maybe getting an extra 25-40% like you speculate? When you consider the time and expense of following up along with the likely request from Topps to return the cards for the insurance claim it's a losing proposition. Sure it's possible someone might try this. It's equally possible, and more likely, that someone wouldn't. Given the photos of the damage and the proven FedEx repack, I'm willling to go with the latter.

[XL5]

As an aside, I know Topps is starting to ship larger batches to save on costs, but they might want to reconsider putting this many eggs in one basket. Maybe a system where they limit the number of cards in a package or limit the estimated value. They could still send them all in one day but maybe spread them out among a few standard sized packages.

[jswest18]

I think the most amazing thing of thread so far, scam or not, is that the OP has handled himself very well within the thread. Most people would respond to the varied and repeated character questions in a defensive manner. The OP on the other hand has had very little defensive responses and has primarily chosen to respond to constructive opinions. I appreciate that at least.

[Dodgers78]

I think everybody's snowed in and has nothing else better to do

[death2redemptions]

I think the most amazing thing of thread so far, scam or not, is that the OP has handled himself very well within the thread. Most people would respond to the varied and repeated character questions in a defensive manner. The OP on the other hand has had very little defensive responses and has primarily chosen to respond to constructive opinions. I appreciate that at least.

The OP handled the situation how he was supposed to, he listened to the questions and answered by taking pics of the label and didn't blow up like a ten year old with offensive language.

When you handle yourself professionally people tend to believe what you say. I also commend him for acting like an adult and not going off the deep end.

[Eduardo Nunez]

Assuming that is the OP's eBay account. Some on here just accused a guy with 2300 plus perfect feedback of making this thread up after he just got screwed hard by topps for ten K.

The guy just got demolished for 10k of his hard earned money. Show some sympathy fellas it could have been you or might be you in the future.

[Zoop]

Blame the victim, I see. :rolleyes:

[death2redemptions]

The guy just got demolished for 10k of his hard earned money. Show some sympathy fellas it could have been you or might be you in the future.

Well those who have been on this site long and frequent the members feedback section have learned from numerous times that simply taking someone on their word and being sympathetic when big money is involved can end up costing them. Con artists pray on gaining confidence through sympathy right before robbing them blind. Most recently was that guy/girl who said their husband was killed in the war and needed to sell his cards to pay the bills only to find out it was a hoax when he got caught in a lie. You can't just take someone on their word on the internet.

I agree that it sucks it has come down to this. If you want to blame someone then blame all the scam artists who have helped destroy this hobby through various scams, not the pessimistic folks who are trying to make sure nobody else falls for a similar con.

However in this situation I couldn't really see any angle in which he could end up ripping anyone on this site off. At most it would be an insurance type scam on Topps. Regardless, I don't think the people questioning the OP were wrong in assuming and I think the OP did all the right things when answering their questions.

[Bob Loblaw]

For the record, I completely believe the OP.

It takes tremendous cajones to risk and damage all of these cards to make a little extra profit. Unfortunately, there are easier ways in this hobby to screw people out of money.

Has anyone been monitoring the communications - if there are any - from Topps in regard to this epic mess?

[Eduardo Nunez]

Someone would have to be a complete idiot to try and destroy cards and collect Insurance. Good luck fighting with a insurance company for 10k worth of shiney paper and ink which value is completely subjective. They are going to fight that claim tooth and nail.

If it his his eBay and he isn't asking the board for anything but sympathy/ warning us as to what can happen then treating him like a scammer is beyond stupid.









Well those who have been on this site long and frequent the members feedback section have learned from numerous times that simply taking someone on their word and being sympathetic when big money is involved can end up costing them. Con artists pray on gaining confidence through sympathy right before robbing them blind. Most recently was that guy/girl who said their husband was killed in the war and needed to sell his cards to pay the bills only to find out it was a hoax when he got caught in a lie. You can't just take someone on their word on the internet.

I agree that it sucks it has come down to this. If you want to blame someone then blame all the scam artists who have helped destroy this hobby through various scams, not the pessimistic folks who are trying to make sure nobody else falls for a similar con.

However in this situation I couldn't really see any angle in which he could end up ripping anyone on this site off. At most it would be an insurance type scam on Topps. Regardless, I don't think the people questioning the OP were wrong in assuming and I think the OP did all the right things when answering their questions.

[cmccart82003]

You are 110% correct.

How is he 110% correct? The OP was involved in a business transaction with Topps that ended very badly. Nobody here is involved in a business transaction with the OP. Nobody here has any vested interest in anything to do with this story. If it's your 10k, you have a right to judge the transaction with the company. If you're just hearing the story and choose (without any physical evidence whatsoever in front of you) to judge a guy based on something you neither witnessed or experienced yourself..you are probably out of line.

[rob11nats]

How is he 110% correct? The OP was involved in a business transaction with Topps that ended very badly. Nobody here is involved in a business transaction with the OP. Nobody here has any vested interest in anything to do with this story. If it's your 10k, you have a right to judge the transaction with the company. If you're just hearing the story and choose (without any physical evidence whatsoever in front of you) to judge a guy based on something you neither witnessed or experienced yourself..you are probably out of line.

Yeah, it's crazy to equate some skepticism about the OP's motives (whether or not it's justified) with the OP's response to receiving those cards in that condition. Like Loblaw said, I just can't imagine what the OP's incentive or angle could be if this was, in fact, some kind of hoax or scam.

I'm not exactly a Topps apologist, as I'm sure some of you know from my past posts, but I've been pleasantly surprised with the care they took in shipping my redemptions recently. I didn't have anything as high-end as the OP, and every card I received from them (IIRC, 3 separate shipments over the past 2 months, containing between 1 and 5 cards each, with no single card valued at more than $50) was very well packaged - sleeve, top loader, tape, bubble mailer. It's a travesty that they were willing to ship these cards to you with such little care, OP, and I hope you rake them over the coals on Twitter until you get an acceptable response from their CS team.

[motu79]

How is he 110% correct? The OP was involved in a business transaction with Topps that ended very badly. Nobody here is involved in a business transaction with the OP. Nobody here has any vested interest in anything to do with this story. If it's your 10k, you have a right to judge the transaction with the company. If you're just hearing the story and choose (without any physical evidence whatsoever in front of you) to judge a guy based on something you neither witnessed or experienced yourself..you are probably out of line.


Yes! I feel some people that have commented today (jlzinck & freewheelburning) haven't read the entire thread.

First off, the title of the thread was made when he thought the package was directly from Topps. It wasn't until someone in this thread asked him to look at the box and see if it was re-labeled by FedEx. It was then that he realized it had been opened and repackaged by FedEx.

I would have done the exact same thing, as probably 99% of the people on here.

I feel bad for the OP and hopefully this isn't the start to a loooong nightmare!

[jlzinck]

How is he 110% correct?.

He, being me, is correct because OP jumped off the handle with his posting. JUST LIKE PEOPLE were doing to him.

He posted "Topps Destroys $10k+ Redemptions". This is not correct. Topps may have a hand it OR FedEx could have damaged this on their own. You know they do run over packages......This would have F'd up even the most secure package.

Topps is ultimately responsible but THEY did not destoy the cards.

It was much later where OP confirmed that it was a repack. He jumped the gun. Just like others did.

This is my only argument. I don't believe that OP did this to the cards.

.

[oldgoldy97]

Man, is this still going on?? Sorry for figuring it out for everybody.

[rob11nats]

He, being me, is correct because OP jumped off the handle with his posting. JUST LIKE PEOPLE were doing to him.

He posted "Topps Destroys $10k+ Redemptions". This is not correct. Topps may have a hand it OR FedEx could have damaged this on their own. You know they do run over packages......This would have F'd up even the most secure package.

Topps is ultimately responsible but THEY did not destoy the cards.

It was much later where OP confirmed that it was a repack. He jumped the gun. Just like others did.

This is my only argument. I don't believe that OP did this to the cards.

.

I disagree. Based on the original shipping label (which stated that the shipment from Topps weighed 2.2 lbs), it's clear that Topps - while certainly not responsible for damaging the box or its contents - is at least partially responsible for the cards arriving to the OP in such poor condition.

As I stated in my last post, Topps' recent efforts to package redemption cards well is laudable, at least in my own personal experience. But in this instance it's inexcusable for them to ship these valuable cards with such little protection. It would be one thing if they were sending 50 $5 base autos in snap down cases, but when there are many three-figure cards, Topps unequivocally needs to be taking more care in shipping to protect against exactly this type of event. If each of the cards in OP's shipment was packaged like my recent redemptions have been (sleeve, top loader, tape) it would have gone a LONG way to mitigate the damage to these cards in the event that the box is damaged by FedEx in transit.

IMO the blame here is 50/50 Topps and FedEx. So, yes, OP has every right to call out Topps for their part in the situation.

[jlzinck]

I disagree. Based on the original shipping label (which stated that the shipment from Topps weighed 2.2 lbs), it's clear that Topps - while certainly not responsible for damaging the box or its contents - is at least partially responsible for the cards arriving to the OP in such poor condition.
.

Now it's just semantics. Topps is responsible. Bottom line. End of story.

My comment was to someone before who was complaining that members jumped the gun blaming OP. I said OP did the same thing with the title of this thread as when I made my comment it was not Topps who "destroyed" the cards. It was FedEx

I can't put it any more simply than that.

[rob11nats]

My comment was to someone before who was complaining that members jumped the gun blaming OP. I said OP did the same thing with the title of this thread as when I made my comment it was not Topps who "destroyed" the cards. It was FedEx


Topps is just as responsible as FedEx for the cards getting destroyed. So OP wasn't "jumping the gun" when he blamed Topps - in my opinion, they are just as blameworthy as FedEx.

[tajikey]

Topps is just as responsible as FedEx for the cards getting destroyed. So OP wasn't "jumping the gun" when he blamed Topps - in my opinion, they are just as blameworthy as FedEx.

FedEx is responsible for destroying the cards, Topps is responsible for making it right.

[jlzinck]

FedEx is responsible for destroying the cards, Topps is responsible for making it right.

Higher Power Bless you sir. This is all I was saying.

Now make me another baloon video

[tajikey]

Higher Power Bless you sir. This is all I was saying.

Now make me another baloon video

Have you seen this one yet?
ePBNtVAuOLE

(I'm the one doing the recording)

[bulljh]

Have you seen this one yet?
ePBNtVAuOLE

(I'm the one doing the recording)

Ah you're friends of the twins I see.

[rob11nats]

FedEx is responsible for destroying the cards, Topps is responsible for making it right.

Certainly Topps is responsible for making it right, I don't think anyone is disagreeing with that. But to say that FedEx is solely responsible for destroying the cards is to say that it's reasonable for Topps to ship $10k worth of cards in nothing but snap down cases with stickers covering the edges. I don't agree with that, which is why I'm arguing that Topps is equally responsible for destroying the cards.

Do you guys really think it's okay for Topps to ship these particular cards the way they did?

[oldgoldy97]

If Topps was smart, they added insurance to the package. That way they can get 10K from Fedex and then refill the OP's order with more cards from their storeroom. What are the chances that every redemption that the OP had gets filled by other people before the expiration date?

The pain in the butt lies with the OP to get it worked out with Topps. I would expect a lot of proof needing to be submitted. Good luck!

[SaveMeTheGum]

If Topps was smart, they added insurance to the package. That way they can get 10K from Fedex and then refill the OP's order with more cards from their storeroom. What are the chances that every redemption that the OP had gets filled by other people before the expiration date?

The pain in the butt lies with the OP to get it worked out with Topps. I would expect a lot of proof needing to be submitted. Good luck!

Biggest leap of faith ever...

[WCTYSON]

If Topps was smart, they added insurance to the package. That way they can get 10K from Fedex and then refill the OP's order with more cards from their storeroom. What are the chances that every redemption that the OP had gets filled by other people before the expiration date?

The pain in the butt lies with the OP to get it worked out with Topps. I would expect a lot of proof needing to be submitted. Good luck!

On point again. I would photo the box and contents as is and then scan/describe the damage for each card. Then I would tell them that not a single card is being kept that they can have them all back. This way they understand that the cards have no value to the OP in their current condition.

[Cubs_rock21]

The OP needs to teach that one member how to act. The one from the Members feedback section who went crazy because he didn't get the right Topps Harper Pink card. This member got so many nice cards in the mail damaged and was chill about it.

[timelovesahero]

I think everybody's snowed in and has nothing else better to do

Ding ding ding

[jake312]

Not picking on just you but why do people keep posting this? He would be foolish to sell any of the cards until he finds out what Topps wants him to do. If you are looking for Fernandez autos, there are numerous ones listed in the B/S/T forum.

I totally understand what you mean. I am just saying if everything doesn't work out with Topps that I am a JoFer collector and his 2013 TC are my fav auto cards of him and he has many of my needs. I am just saying that I would still be interested in the cards.

Sorry this whole thing happened to you OP and GL with dealing with Topps.

[nhsportsguy]

Did I miss an update from the OP after he called Topps today?

[tajikey]

Ah you're friends of the twins I see.

Yeah, Mike is actually my best friend. Small world, isn't it?

[jake312]

Did I miss an update from the OP after he called Topps today?

Same, I am looking foward to hear what happened.

[TrueNE_09]

Yeah, Mike is actually my best friend. Small world, isn't it?

taj, just like that balloon, is full of hot air.

:rolleyes:

[tajikey]

taj, just like that balloon, is full of hot air.

:rolleyes:

Speaking of hot air, did your package arrive today?

Edit: In checking the USPS website, it says it was delivered today. You better not scam me, SuckAD@gmail.com!

[ajs213]

I doubt we get an update since Topps typically has you on hold for 5 hours just to speak with someone.

[chrisjames105]

oh wow im disgusted with this. that sucks dude keep us updated on what you decide to do

[RelentlessX]

Hey guys,

So quick update. I e-mailed Topps Friday night after I opened the package. So far, Topps has been quite responsive, e-mailing me first thing this morning and later following up with a phone call (I'm on the west coast, so three hours behind).

At this stage, there is little dispute as to what happened, which of course was my biggest concern. Over the phone, the Topps customer service manager told me that the box I received was not a typical box that they use to ship; she also asked if the shipping label looked as if it had been cut off the original box and taped onto the new one, and this appears to be the case.

Right now, the plan is for Topps to either mail or e-mail a FedEx shipping label so I can send the cards back, after which point I guess we will deal with replacements. I don't know how easy that is going to be -- for one thing, I don't think they'll be able to directly replace 9 Finest and 7 Topps Chrome Jose Fernandez Gold Refractor Autos #'d/50; for another, I don't see gauging the value of the cards lost being a simple matter, in part because several are key serial #s which are both irreplaceable and worth a premium (the Finest Jose Fernandez Gold Refractor Patch Auto is #16/50 -- the jersey number, two of the Topps Chrome Sepia autos were #16/75 and #75/75, the 2012 Bowman Sterling Gerrit Cole Sterling Showcase was #1/25, and the 2013 Topps Chrome Shelby Miller Silver and Black auto was #1/25).

That said, Topps is being responsive and the ball is rolling at least.

I did want to say thanks to everybody for being supportive and helping solve at least the mystery of what happened. And to all of the skeptics, no hard feelings -- it's completely understandable, but also exactly why this thread needed to be posted.

I will update you guys as hopefully Topps helps bring this to a peaceful resolution.

Jeff