Need advise on a damage card.

[dapro]

I bought this card from guy that say its in mint condition. He sent the card in a screw down holder and its looks great, corners, centering, edge. I notice the surface under the case looked a little dirty. I was planning to send it in for grading. I noticed taking out the card its a stuck tot he plastic. The I noticed part of the card was sticking to the plastic.

I emailed the buy to see I can return and I got this response.

"what the hell, you handled the card, you took it out of the case? how could you do that, you should have let the pros handle this. it looks like you scratched it and damaged it. I practically gave that card away, I cant resell it damaged. you should never handle these cards. There was none of this damage in my pictures NONE WHATSOEVER Now you are saying its damaged???? "

Am I screwed?

[fullmetal]

File an eBay claim. Don't respond directly to this seller, based on the response provided you will only make the situation rougher if you engage him.

[theblemishedone]

X2. Also, post a pic/scan of said card and the Ebay ID of the person.

File an eBay claim. Don't respond directly to this seller, based on the response provided you will only make the situation rougher if you engage him.

[dapro]

This was off ebay sale. He paypal invoice me. Should I contact paypal?

Here are the pictures

http://img.photobucket.com/albums/v260/jgtdragon/IMG_0332.jpg

http://img.photobucket.com/albums/v260/jgtdragon/IMG_0333.jpg

http://img.photobucket.com/albums/v260/jgtdragon/cbdf61bc-6573-465e-a1b5-48791a54f790.jpg

Am I at fault? I am confuse what to do right now.

[Rob98]

That is no way your fault looks like card wasn't stored right and got stuck to plastic nothing you can do to get card bout without damaging it. I feel bad for seller he gets screwed over this to he should've sent to you in a one touch or plastic holder I would file claim with paypal cause it's not your fault

[panther252]

That's rough. Was it still sticking to the case when you were removing it? If so, you should have just left it instead of pulling it off. PayPal will still side with you though if you choose to file a claim.

[geoffyb]

Ive never seen a card stuck to a magnetic before. Must have been stored in a humid environment would be my guess. I do stay away from screwdown holders as they can warp cards. I always cringe when I get them in the mail.

[crazymj]

See where the seller is coming from too tho.

[GOWIFB]

Well it is pretty clear that isn't your fault. You have every right to remove the card from the holder it is in and it clearly stuck to one side of the holder. Not sure if the seller saw these pictures you posted before he messaged you back but if he does see them hopefully he will notice that you didn't damage it. I kind of understand the seller initially thinking a buyer may have damaged the card when removing it from the holder (although the way he reacted was completely ridiculous). The seller probably had no idea it was even sticking when he initially sent it which may also contribute to him being confused as to why a buyer would message him back saying it was damaged. Sucks for the seller but you have every right to return it and paypal should side with you if he continues to dispute it

[dapro]

I did send him the same photos and he is still blaming me for removing the card from the case. He refuses refund and blaming everything on me. Part of me want to call paypal and the other half feel bad for the seller. arghhh

[kenny3011]

No point contacting the seller really, since it seems he won't do anything

I would probably just open a claim for return on Paypal since thats the only way to be sure youll get your money back

[rttrffg2012]

You did damage the card....You're the one that pilled it off. WTH
Send it in for grading anyway, they wont notice

[GOWIFB]

I did send him the same photos and he is still blaming me from removing the card from the case. He refuses refund and blaming everything on me. Part of me want to call paypal and the other half feel bad for the seller. arghhh

That sucks that he is still blaming you after seeing the photos. And yea I would feel bad for the seller to. He likely had no idea it was sticking to the case. Heck he may have even bought it like that some time ago and never opened the case. But ultimately you should not be left out to dry and be forced to keep a damaged card. I would go ahead and open the case and then return it when instructed by paypal unless you feel that even with the damage its a card you want to keep in your PC.

[tristan20]

Happens when any card is stuck in a case too long, I suggest using sleeves in between the case and the card.

I have also had this happen to many PSA cards, PSA cases are the worst!

[dapro]

Now I know why psa and beckett don't want you to submit with screw down case to them. They must have this situation happen to them before. I was taking it out to put into sleeve then into card saver to submit to bgs in the first place. :(

[dapro]

I am sending the seller this thread.

[rookies]

I would open case with paypal and send it back to him you bought the card not the case with it doing damage the card is ment to be seen not stored in case it was damaged this is crazy I would send back quick nobody wants a damaged Lebron. Card wasnt meant for case for life.... IMO

[AP4MVP]

This ebay case should be interesting. Hope you win.

[dapro]

I just open a dispute with paypal and see what happens. If I can work something out with the seller, then I'll cancel the dispute.

[BigDan502]

That's a tough one.
If the card was in your possession and you're sure the card was damaged while you were handling it, it really is your fault.
PayPal will side with you however so send it back.

[ngstahl]

Dont cancel the dispute. You cant open up a second one. I got screwed on this same situation before.

[bullrose23]

I
"what the hell, you handled the card, you took it out of the case? how could you do that, you should have let the pros handle this. it looks like you scratched it and damaged it. I practically gave that card away, I cant resell it damaged. you should never handle these cards. There was none of this damage in my pictures NONE WHATSOEVER Now you are saying its damaged???? "




I feel for the seller if he really didn't know the card was stuck in the case

but him telling you not to have removed it and let pros do it is just laughable

every card I get I remove from the sellers holders and place in my own

tough situation for both of you , but you should not lose this case it was not your fault
good luck man

[wonderful]

I feel for the seller if he really didn't know the card was stuck in the case

For all of you that love screw downs, I know you put them in a penny sleeve first. That way this situation can be avoided.

[paul06901]

This is why every single one of my cards goes into a sleeve & top loader! :D


I see where the seller is coming from here, but his angry tone sort of gives off the feel that he knew exactly what was going to happen when you removed it, and was hoping you wouldn't notice.

The bottom line is, you bought the card -- NOT the case. The CARD you received was damaged, and it was not your fault for removing it from the case. He could ship it to you in side an inflated balloon -- as long as you received it in the condition described, you'd be happy right?

This same thing happened to me a few times, the sellers were always understanding and I either received a partial discount or returned for a refund. The way your seller is going off the rocker it seems as though he knew the damage was already done prior to sending it to you, and overreacts because you were wise to it.


Either way, just file with Paypal and get your money back. Do be sure to post the seller's ID though, so we can see if he relists it without disclosing the damage when he receives the card back!

[mjw9002]

This is why every single one of my cards goes into a sleeve & top loader! :D


I see where the seller is coming from here, but his angry tone sort of gives off the feel that he knew exactly what was going to happen when you removed it, and was hoping you wouldn't notice.

The bottom line is, you bought the card -- NOT the case. The CARD you received was damaged, and it was not your fault for removing it from the case. He could ship it to you in side an inflated balloon -- as long as you received it in the condition described, you'd be happy right?

This same thing happened to me a few times, the sellers were always understanding and I either received a partial discount or returned for a refund. The way your seller is going off the rocker it seems as though he knew the damage was already done prior to sending it to you, and overreacts because you were wise to it.


Either way, just file with Paypal and get your money back. Do be sure to post the seller's ID though, so we can see if he relists it without disclosing the damage when he receives the card back!

i agree with paul on this one good advice.

[iNashville]

I'm interested to see how this turns out. I'm kinda in a similar situation, I bought a lot from someone and the main card in it has a huge scratch across its surface. It was the best card in the lot and the main reason I bought it. But the thing is, I didnt even notice the scratch until days later. I think the sleeve and top-loader obscured it since they're always covered with scratches anyway. I told myself he never knew it was scratched and I moved on, I still like the card and only notice it when its a foot from my face.

The person who sold this Lebron card, perhaps when he received it, it was in this screwdown and he never touched it. I'm sure you got pictures of it before you bought it. You knew it was coming in a screwdown, I'm not sure if you discussed a return policy beforehand but typically this is an as-is situation and once it is in your possession, you are liable. After all, he didnt damage the card. You did. It wasnt damaged when he sent it, it wasnt damaged when it arrived. I mean, how was he supposed to know. That's not really fair. But on the other hand, I can certainly see your side too. You should be able to remove a card you bought from whatever case its in. And if the case that it's in damaged the card, how is that your fault? This is a tough one...

Everyone seems to think paypal will side with you, hopefully it gets resolved quickly.

[dapro]

The seller just sent me another email asking me to drop the claim because he said I lied. SMH on this one. I was going to reply back telling him he should have inspect the card before mailing. I got the right to inspect it since its hard to tell from the case. It is not like it was stuck hard to he plastic. it stuck enough to cause damage. I flip the case over and tapped it gently to remove the card. I think i am not going to reply since nothing I write will satisfy him.

[mjw9002]

sounds like he knew now, i can see both sides but the way hes acting sounds like he knew. go through with the claim get your money back and buy another one.