bgs non guaranteed
 

just chatted with them, the submission turnaround period right now is 6 months. time to hire more graders.

[URL="https://www.blowoutforums.com/showthread.php?t=1155093&page=13"]https://www.blowoutforums.com/showthread.php?t=1155093&page=13[/URL]

I'm currently at 8 months

9 months for me (submitted in August)

Save a few bucks - wait 8 months.

Sounds about right, no?

:coffee:


Been waiting for them to screw up on the 10-day guarantee, and they been on point for the last four subs. WTF wrong with them!

Still trying to get "FULL REFUND" opportunity.

[QUOTE=majestik101;13390845]9 months for me (submitted in August)[/QUOTE]

I sent some cards in JULY. So I win so far lol

We need a trustworthy new grading company to join the mix...I'm tired of this and have significantly cut back on grading because of the cost and turnaround times.

[QUOTE=mhcubsfan;13390860]I sent some cards in JULY. So I win so far lol[/QUOTE]

Late July for me too. When I sent them in they were completing non guaranteed orders in 3 months.

wow true horror stories! i would just pay the double on a 10 day guarantee! totally worth it!! sending mine off today!:cool:

I have to do 10 day on these baseball prospects to get them sold before there back working at walmart

So a question for all of the accountants. Assuming BGS is on an accrual basis, for the non-guaranteed service, do they have to wait to recognize revenue once the card is sent back to the customer? Or since the service is non-guaranteed can the recognize revenue immediately?

it's seriously embarrassing, they could have even more business if they just hired a few extra graders, unreal. people will go to psa or even sgc rather than wait almost a year for a slab w a #.

I still have cards I sent them back in 9/17 which have not come back.

Into the Beckett Abyss I sent them.

Totally unacceptable.
Ill still get my RCR back in an hour for 20 bucks a card at the local show in 2 weeks.

what is the cost for non-guaranteed?

ive said this a number of times. in the group subs on this board it is $13/card give or take and i always have them back in hand in about a month. That time includes shipping out, grading, shipped back.

point is even if its say 3 or 5 bucks (which seems really cheap) for non-guaranteed. why not just pay a bit more and be completely satisfied? waiting 6 or 8 months is nuts.

you sound like the airline passenger who buys the cheapest plane ticket and has to sit in the last row on a two layover trip then complains about the situation the entire time.

remember kids, you get what you pay for ;)

[QUOTE=rainmaker;13393956]what is the cost for non-guaranteed?

ive said this a number of times. in the group subs on this board it is $13/card give or take and i always have them back in hand in about a month. That time includes shipping out, grading, shipped back.

point is even if its say 3 or 5 bucks (which seems really cheap) for non-guaranteed. why not just pay a bit more and be completely satisfied? waiting 6 or 8 months is nuts.

you sound like the airline passenger who buys the cheapest plane ticket and has to sit in the last row on a two layover trip then complains about the situation the entire time.

remember kids, you get what you pay for ;)[/QUOTE]

I agree mostly. However, if Beckett is dealing in good faith then none of this happens. I am not a lawyer, but I could see suing for damages for cards that were not turned around in a REASONABLE time. Considering all new business is being put in front of these people and it seems Beckett has no intent to grade any of these soon, THATS A PRoblem.

[QUOTE=rainmaker;13393956]what is the cost for non-guaranteed?

ive said this a number of times. in the group subs on this board it is $13/card give or take and i always have them back in hand in about a month. That time includes shipping out, grading, shipped back.

point is even if its say 3 or 5 bucks (which seems really cheap) for non-guaranteed. why not just pay a bit more and be completely satisfied? waiting 6 or 8 months is nuts.

you sound like the airline passenger who buys the cheapest plane ticket and has to sit in the last row on a two layover trip then complains about the situation the entire time.

remember kids, you get what you pay for ;)[/QUOTE]

I sent in a bulk 100 order at $7/per + $1 for auto's. When they were sent in July they were estimated at 3 months.

Obviously, if I knew there was a 9 month wait time, they would have went to PSA.

[QUOTE=houston31911;13394093]I sent in a bulk 100 order at $7/per + $1 for auto's. When they were sent in July they were estimated at 3 months.

Obviously, if I knew there was a 9 month wait time, they would have went to PSA.[/QUOTE]

You should call them and ask them to give you a definite time as to when you may expect your cards to hit the grading table. If it's not in the next two months, ask them to send the cards back to you right away so you can start your PSA bulk order asap.

Unfortunately, my LCS only offers non guarantee service, and will wait until they get 100+ cards before they send them in. So I was stuck.

My previous orders through the LCS for non guaranteed service never took this long (normally it was a 4 month wait).

My LCS has already said they will no longer submit cards through Beckett because of how long it's taking.

Pro tip: Never ever use BGS non-guaranteed service.

Why on Earth anyone would ever use this is beyond me.

6 months or more? For modern cards, many of the cards/players may not even be relevant in 6 months, or the price could decrease dramatically in that time frame.

Its ridiculous. Makes zero sense.

Either do 10 day service with BGS or send to PSA 30-45 day bulk for $6-$8 a card and get your cards back within 2 months.

Whoever is willing/wants to wait 6+ months to get their graded cards back is insane.

What a racket grading is. Big bucks for dispensing opinions that take a half year or more to formulate? All the while, they get to hold your card ransom. No thanks.

They should halt all new grading submissions until they get caught up.

Unacceptable and poor business practice.

There's only so many graders, and they can only do so many cards in a day. Every single 10, 5, 2 day order comes in and jumps the line in front of the non-guaranteed. As people get frustrated with wait times for the non-guaranteed level, they send in 10 day orders instead. That's how you get pushed back so many months. Always send BGS 10 day

PSA isnt that much better, but they are better. They just changed their bulk service rate/time and are now at 50business days for a 10card minimum. 65 business days on 50+

[QUOTE=jpcz;13394214]PSA isnt that much better, but they are better. They just changed their bulk service rate/time and are now at 50business days for a 10card minimum. 65 business days on 50+[/QUOTE]

Don’t forget the part where PSA is taking 6 weeks at this time to log in or acknowledge your order in addition to adding the 20 days onto the end the service time. Looking like at least 95 business days from the time they receive a bulk order. Still better than BGS but neither are a great service right now imo.

[QUOTE=dhendrix1303;13394193]They should halt all new grading submissions until they get caught up.

Unacceptable and poor business practice.[/QUOTE]

That will not happen. You forget one aspect of Beckett Grading, they charge you at the start not at the end like PSA. If you are sending Non Guaranteed to beckett you are giving them interest free loans for 6-9 months. You are just boosting their "revenue" and they are just grading the subs that have the guaranteed price point. Maybe the higher ups are seeing all of this money and are saying no reason to change what we are doing. If they were charging the non guaranteed at the end of the process I think you would see Beckett quickly adjusting their turnaround time on them.

[QUOTE=rkuhn3;13394141]What a racket grading is. Big bucks for dispensing opinions that take a half year or more to formulate? All the while, they get to hold your card ransom. No thanks.[/QUOTE]

Exactly, and it wont stop until people stop sending cards to them, or go to PSA.
Nothing changes until their profits plummet.

[QUOTE=jpcz;13394214][B]There's only so many graders, and they can only do so many cards in a day.[/B] Every single 10, 5, 2 day order comes in and jumps the line in front of the non-guaranteed. As people get frustrated with wait times for the non-guaranteed level, they send in 10 day orders instead. That's how you get pushed back so many months. Always send BGS 10 day

PSA isnt that much better, but they are better. They just changed their bulk service rate/time and are now at 50business days for a 10card minimum. 65 business days on 50+[/QUOTE]

That is not our problem, its theirs.

[QUOTE=PoPCulture;13394268]Don’t forget the part where PSA is taking 6 weeks at this time to log in or acknowledge your order in addition to adding the 20 days onto the end the service time. Looking like at least 95 business days from the time they receive a bulk order. Still better than BGS but neither are a great service right now imo.[/QUOTE]

I actually just had a 45 day order that I sent in the end of February pop on Friday so PSA is actually beating turn around times right now.

I turned some cards into a guy at my LCS. He dropped them off at beckett for a 10 day submission. It's now way past 10 days...is the 10 days also not guaranteed?

[QUOTE=StevenTormollan;13394138]Pro tip: Never ever use BGS non-guaranteed service.

Why on Earth anyone would ever use this is beyond me.

6 months or more? For modern cards, many of the cards/players may not even be relevant in 6 months, or the price could decrease dramatically in that time frame.

Its ridiculous. Makes zero sense.

Either do 10 day service with BGS or send to PSA 30-45 day bulk for $6-$8 a card and get your cards back within 2 months.

Whoever is willing/wants to wait 6+ months to get their graded cards back is insane.[/QUOTE]

You do realize back 6-9 months ago when people were submitting, BGS was *LYING* and quoting shorter amounts of time. It's clear as day to anyone with a pulse that BGS has NO intention of ever getting to these cards, subsequently forcing a customer either to pay for a faster service, or get the cards back ungraded. Neither is an acceptable solution, and blaming the customer for the choices that they make with their own money isn't acceptable either.

[QUOTE=charnick;13394497]You do realize back 6-9 months ago when people were submitting, BGS was *LYING* and quoting shorter amounts of time. It's clear as day to anyone with a pulse that BGS has NO intention of ever getting to these cards, subsequently forcing a customer either to pay for a faster service, or get the cards back ungraded. Neither is an acceptable solution, and [B]blaming the customer for the choices that they make with their own money isn't acceptable either.[/B][/QUOTE]

As with all things in life taking the less expensive route has advantages and disadvantages. There is of course no blame but if you or anyone chooses a 'non-guaranteed' time then it could be 10 days or 10 months or 10 years. The company can quote a rough estimate but non-guaranteed is just that. I am surprised so many on here dont get this.

[QUOTE=Miz;13394333]I turned some cards into a guy at my LCS. He dropped them off at beckett for a 10 day submission. It's now way past 10 days...is the 10 days also not guaranteed?[/QUOTE]

10 business days. And for on-site grading shows, those days aren't counted as business days as the graders/etc are out of the building. Holidays and weekends obviously aren't counted as business days.

There is somewhere you can look which shows which days BGS quantifies as "business days" but i'm not sure where to find it.

[QUOTE=charnick;13394497]You do realize back 6-9 months ago when people were submitting, BGS was *LYING* and quoting shorter amounts of time. It's clear as day to anyone with a pulse that BGS has NO intention of ever getting to these cards, subsequently forcing a customer either to pay for a faster service, or get the cards back ungraded. Neither is an acceptable solution, and blaming the customer for the choices that they make with their own money isn't acceptable either.[/QUOTE]

There are people on this very thread who said they just recently sent cards via BGS non-guaranteed service. So they know what they're getting into. Its crazy. 3/5/10 day or nothing with BGS.

[QUOTE=rainmaker;13394547]As with all things in life taking the less expensive route has advantages and disadvantages. There is of course no blame but if you or anyone chooses a 'non-guaranteed' time then it could be 10 days or 10 months or 10 years. The company can quote a rough estimate but non-guaranteed is just that. I am surprised so many on here dont get this.[/QUOTE]

Yes, but most purchases one makes for a service don't have guaranteed timeframes either... Bring your car to a mechanic, they can say they'll have the work done in a week, but maybe they don't "guarantee" it, so they can take 10 years? Why not, it's not guaranteed? Your accountant might try to get your taxes done before April 15, but if he don't guarantee it, then oh well?

Just as you're surprised people "don't get" it, I'm just as surprised by people continually backing a company that takes money for a service and then never provides it! Non-guaranteed does NOT mean they get to take 10 years to provide a service that is already paid for!

I have done nothing but 10 days since Nationals last year and I get them back in exactly 10 days anywhere from 25-200 cards and no issues. I know it cost more but for those of us doing prospects its well worth the extra money.

[QUOTE=WSCards5;13394649]I have done nothing but 10 days since Nationals last year and I get them back in exactly 10 days anywhere from 25-200 cards and no issues. I know it cost more but for those of us doing prospects its well worth the extra money.[/QUOTE]

My guess is.. This is why BGS is letting your cards sit in a room for 6 months before looking at them...

So you will pay more to get them graded....

This thread interests me for how many people blame the victim. I don't understand why so many people think it is ok to treat people this way.

[QUOTE=StlScott;13394048]I agree mostly. However, if Beckett is dealing in good faith then none of this happens. I am not a lawyer, but I could see suing for damages for cards that were not turned around in a REASONABLE time. Considering all new business is being put in front of these people and it seems Beckett has no intent to grade any of these soon, THATS A PRoblem.[/QUOTE]

Sue them for a non-guaranteed service? Ok, good luck with that!

[QUOTE=charnick;13394606]Yes, but most purchases one makes for a service don't have guaranteed timeframes either... Bring your car to a mechanic, they can say they'll have the work done in a week, but maybe they don't "guarantee" it, so they can take 10 years? Why not, it's not guaranteed? Your accountant might try to get your taxes done before April 15, but if he don't guarantee it, then oh well?

Just as you're surprised people "don't get" it, I'm just as surprised by people continually backing a company that takes money for a service and then never provides it! Non-guaranteed does NOT mean they get to take 10 years to provide a service that is already paid for![/QUOTE]

Great analogy with the car repair or taxes in relation to pieces of cardboard....lol.

[QUOTE=houston31911;13390829][URL="https://www.blowoutforums.com/showthread.php?t=1155093&page=13"]https://www.blowoutforums.com/showthread.php?t=1155093&page=13[/URL]

I'm currently at 8 months[/QUOTE] same as me - mine are through COMC, have a few that are sad... a lot can happen in 4,5,6 months, after 8 months - it's insane. Seems like many, myself included are taking a break from grading or being WAY more selective and submitting 10% of the volume it used to be

[QUOTE=StevenTormollan;13394138] PSA 30-45 day bulk for $6-$8 a card and get your cards back within 2 months.
.[/QUOTE]
I didn't know PSA offered this anymore. Can you show me on an order form or submission status where you got this service for $6 a card or $8, either one. Thanks, we would love to do this.

bgs non guaranteed
 

Edited

They wouldn’t be back up for years if everyone didn’t submit worthless base cards. I get it, they are your cards and can grade what you want but some of the #@#@#@#@ people submit is mind blowing. After grading/shipping your lucky to make .50 on some of these subs.

Anyway I just sent in BGS 10 day and they are always on point. PSA is way behind too so it’s best to be sending in high value cards at a guaranteed service level

thats a very fair point. the guys complaining about the backlog also probably just sent in a stack of 280 cards each worth $2.50 raw.

[QUOTE=Big35Hurt;13395097]Great analogy with the car repair or taxes in relation to pieces of cardboard....lol.[/QUOTE]

my analogy was comparing non-time-guaranteed services in other industries to a non-time guaranteed service in the card grading industry, and how the card grading industry shouldn’t be held to any different standard than others. I still feel it is apt.

how on earth do some of you think it’s cool to take 9 months to perform a service already paid for, simply because they call it non-guaranteed? good luck trying that BS anywhere else than in card grading and getting away with it!

[QUOTE=charnick;13396523]my analogy was comparing non-time-guaranteed services in other industries to a non-time guaranteed service in the card grading industry, and how the card grading industry shouldn’t be held to any different standard than others. I still feel it is apt.

how on earth do some of you think it’s cool to take 9 months to perform a service already paid for, simply because they call it non-guaranteed? good luck trying that BS anywhere else than in card grading and getting away with it![/QUOTE]

I understand it's frustrating. My point was that these are just pieces of cardboard. When comparing it to getting a car repaired or taxes done in time to meet the deadline, it's just not that important relatively speaking. I know some will whine because they are sending cards with the intention of flipping. Well, then pony up the money for the expedited grading....it's not that hard.

[QUOTE=dasiegel;13393899]it's seriously embarrassing, they could have even more business if they just hired a few extra graders, unreal. people will go to psa or even sgc rather than wait almost a year for a slab w a #.[/QUOTE]

I'm going to try SGC for a small order with some modern cards. Offering a special of $8 in 8 business days for modern cards is tough to say no to. It's mostly for my PC but happy to try another service rather than wait months.

[QUOTE=Big35Hurt;13396602]I understand it's frustrating. My point was that these are just pieces of cardboard. When comparing it to getting a car repaired or taxes done in time to meet the deadline, it's just not that important relatively speaking. I know some will whine because they are sending cards with the intention of flipping. Well, then pony up the money for the expedited grading....it's not that hard.[/QUOTE]

I’m not frustrated with BGS. I stopped doing business with them for good, after the first clustereff wave hit where they missed a ton of deadlines, refused to honor their guarantee, and then implemented this non-guaranteed BS.

Yes, it’s just cardboard, but it’s also a whole lot of green paper. It’s your attitude though that emboldens BGS to treat their own customers like crap. Why is the onus on the customer to “pony up” for for a more expensive service for the lovely benefit of not having to wait 9 months for a service, again, already paid for? Why are you so willing to blame the customer for not paying more, and not blame BGS for their bait and switch tactics? It would never fly under any other circumstance in the country, and you wouldn’t let anyone else treat YOU like that (hopefully- insert your own analogy here) but you’re willing to accept it here, because cardboard?

so now that the current non guaranteed service time is up to 7 months from 6 months from 4 months i decided to upgrade. after chatting with jason i was told to call in to get upgraded. nice guy i talked to put me back to jason who gave me the once over and over about why i was put back to him. also seems that jason is a nice idian fella from well india. so after education him about slabs and turnaround time which took only a half hour jason finally got it right, i think. so we'll see. just sayin!

I do think the "you chose non-guaranteed, so suck it up and wait" argument is overlooking that it was BGS who were providing customers with an expected wait period.

When I submitted my orders in July last year BGS were saying the expected wait period was 20-60 days. It did not say "non-guaranteed is non-guaranteed and the current wait is 6-8 months", which is the current situation, and if it had said this I would not have sent my orders.

I am now at 190 days, and do not agree that if a business provides you with an estimate of 20-60 days to complete a task, whether it be grading cards, completing your tax return, or painting your house, that you should consider a 190 day wait a reasonable or unexpected deviation from the estimate that the business provided.

I have a photo scanning order that I submitted to a local photo processing business last October. They told me when I submitted the slides/negatives that I would have a 'long wait', and when I asked roughly how long they said 3-4 months.

I'm at 5 and a bit months, but am not upset, as I feel a month 'late' on a 4 month estimate is not excessive, and importantly they rang me last week to update me on the progress.

A 9 month wait on an order that had an upper level estimate of 2 months when it was sent is patently ridiculous, but I would not be so angry if I had received an explanatory, apologetic E-mail from BGS letting me know of their difficulties, and that my order was going to take longer than first thought.

Offering some form of compensation, such as a few free grading certificates, would not break the bank of a presumably very profitable company, and would likely have resulted in far fewer people deserting them and moving to PSA.

All in all this has been a textbook example of how not to treat your customers.

[QUOTE=rkuhn3;13394141]What a racket grading is. Big bucks for dispensing opinions that take a half year or more to formulate? All the while, they get to hold your card ransom. No thanks.[/QUOTE]

This. While PSA isn't as bad with their turnaround times, they are still taking weeks to check items in to even start the grading clock. And like you said, people are paying for an opinion. No thanks.

I can't understand why these companies just don't train and hire some more people. Seems like a pretty simple solution.

[QUOTE=yanksfan09;13463987]I can't understand why these companies just don't train and hire some more people. Seems like a pretty simple solution.[/QUOTE]

Theyre raising prices soon... I bet they start kicking cards out fast in the next month.

[QUOTE=Vegemight;13463936]I do think the "you chose non-guaranteed, so suck it up and wait" argument is overlooking that it was BGS who were providing customers with an expected wait period.

When I submitted my orders in July last year BGS were saying the expected wait period was 20-60 days. It did not say "non-guaranteed is non-guaranteed and the current wait is 6-8 months", which is the current situation, and if it had said this I would not have sent my orders.

I am now at 190 days, and do not agree that if a business provides you with an estimate of 20-60 days to complete a task, whether it be grading cards, completing your tax return, or painting your house, that you should consider a 190 day wait a reasonable or unexpected deviation from the estimate that the business provided.

I have a photo scanning order that I submitted to a local photo processing business last October. They told me when I submitted the slides/negatives that I would have a 'long wait', and when I asked roughly how long they said 3-4 months.

I'm at 5 and a bit months, but am not upset, as I feel a month 'late' on a 4 month estimate is not excessive, and importantly they rang me last week to update me on the progress.

A 9 month wait on an order that had an upper level estimate of 2 months when it was sent is patently ridiculous, but I would not be so angry if I had received an explanatory, apologetic E-mail from BGS letting me know of their difficulties, and that my order was going to take longer than first thought.

Offering some form of compensation, such as a few free grading certificates, would not break the bank of a presumably very profitable company, and would likely have resulted in far fewer people deserting them and moving to PSA.

[B]All in all this has been a textbook example of how not to treat your customers.[/B][/QUOTE]

and yet we keep coming back for more! :confused:

[QUOTE=hornedfrog1985;13463997]Theyre raising prices soon... I bet they start kicking cards out fast in the next month.[/QUOTE]

i detect hint of sarcasm in your post, lol!

[QUOTE=justgo5;13463865]so now that the current non guaranteed service time is up to 7 months from 6 months from 4 months i decided to upgrade. after chatting with jason i was told to call in to get upgraded. nice guy i talked to put me back to jason who gave me the once over and over about why i was put back to him. also seems that jason is a nice idian fella from well india. so after education him about slabs and turnaround time which took only a half hour jason finally got it right, i think. so we'll see. just sayin![/QUOTE]So they let you upgrade from non guaranteed to 10 day? What did they charge?

Sent from my SM-N950U using Tapatalk

[QUOTE=mhcook;13464053]So they let you upgrade from non guaranteed to 10 day? What did they charge?

Sent from my SM-N950U using Tapatalk[/QUOTE]

$10 per card

[QUOTE=justgo5;13464332]$10 per card[/QUOTE]

On top of you already paid? That seem like a big kick in the nuts. "We have held your cards hostage for 7 months. If you pay an extra $10 a card, you can have them back in twenty days."

Should have given you a considerable discount for the delay.

[QUOTE=yanksfan09;13463987]I can't understand why these companies just don't train and hire some more people. Seems like a pretty simple solution.[/QUOTE]

A huge FWIW... I had a quick conversation with a Beckett employee at a show recently. He said that it has taken a bit to hire two people. They first thing is that you have to find trustworthy people who can be trained. Second, Newbies arent allowed to grade by themselves immediately. There is a fairly long training period. He said the current time is 9 months for the non guaranteed.

[QUOTE=fenwaykid;13390879]We need a trustworthy new grading company to join the mix...I'm tired of this and have significantly cut back on grading because of the cost and turnaround times.[/QUOTE]

And automated. Lasers...grades no longer being subjective...

[QUOTE=Scottish Punk;13464389]On top of you already paid? That seem like a big kick in the nuts. "We have held your cards hostage for 7 months. If you pay an extra $10 a card, you can have them back in twenty days."

Should have given you a considerable discount for the delay.[/QUOTE]

ended up being $20 per card which is what 10 day is usually, whatever at this point since i want my cards back since what i have in there is getting hot and will hit ebay any day...acuna, bless you...acuna, bless you, lol. what can you do when they run the show not send your cards in...lesson learned is that you NEVER do non guaranteed EVER!!!

woohoo, just got a call from SURAV who also goes by Robin and they have started grading my cards and will have them done on the 9th, woohoo again!!!