Ok so a bit of an update. Since posting, I've examined the cards a little more and they aren't in too bad of shape considering they were flopping around in the box. The one that is hurt the most is the Justin Upton helmet card which I'm ok with. The rest of the cards, including the Jeter, is still in pretty good shape. Only one of the corners had a worse than normal ding but I was able to press it back and make it look a little better. So not all is lost.
As for Topps customer service. I got nothing more from them than the standard "fill out out our damaged product form and send your cards in with all of the necessary support blah blah". I told them no way in hell was I sending in these cards for replacement since they have a horrible history with that sort of thing. They told me there have policies in place for dealing with this sort of thing and there is nothing they can do if I don't want to follow it.
I was not going to send in high-dollar cards, especially the Jeter, just so I could probably get back something worth 5 times less. I decided to forget the whole thing and list my cards as they are on eBay.
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