Quote:
Originally Posted by mjohnatgt
For the first problem (cards in your account not yours), you can submit a correction request from the Inventory Manager on the card, email with the subject line *URGENT* at the front, contact them on social media. If you don't get a response in two days, let me know and I'll elevate the issue.
Second, it's possible they split up orders among different remote processing sites to increase the speed of it, and in doing so, forgot that you submitted at the regular service level. The person doing the scanning may have had the Elite scanning setup going and just did your grouping. Are any of your new cards "remote listings"?
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Thanks for the help. Submitted a correction request along with another email so hopefully that does the trick.
As for the elite scan question, none of my cards got the remote listing tag, but the cards that were scanned differently were added on a different day. Maybe that is what happened...
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