Quote:
Originally Posted by Cl1ffHuxtable
I have plenty of issues with Panini and how they do business but your email title alone is pretty abrasive IMO. If this is your first time getting a damaged card replacement maybe I can understand your confusion but the process took 8-12 weeks pre COVID if it were possible, sometimes they would have to offer an equivalent valued card.
Nobody likes getting a great hit that is factory damaged but its part of the game and always will be. The reply from the CS rep was just stating the facts even if it was lacking bedside manner.
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Yeah but the difference is I’m not a billion dollar business sending the emails, bottom line is if ANY other business conducted themselves like this they would be out of business, they use their monopoly against the consumer.