Quote:
Originally Posted by junkwaxgems
Order Type: $22 Bulk
# of cards: 22
Order delivered: 10/18/22
Order received per PSA: 10/22/22
Research & ID: 10/25/2022
Grading:
Assembly: 11/10/2022
QA1:
QA2:
Grades:
Shipped:
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The CRC system is an absolute joke.
I submit a base Topps card. PSA enters it as the Home Team Advantage parallel during the Grading step.
I use the CRC to correct it. Beth Dumas at PSA corrects the label. Great!
Sub moves to Assemby. PSA changes it to FACTORY MISPRINT/NO GRADE NO CHARGE
I email PSA/Beth/CRC about this.
They reply that my card, pulled from the standard Topps factory set, is an HTA version missing its foil HTA stamp.
I reply to them that it is absolutely not a "missing stamp" card and if it were there would likely be some trace of embossing visible. I offer to send photos of another copy as well for further proof that said
BASE Topps card exists.
They auto reply with the rhetorical: Your request has been updated message. No acknowledgement of the info provided or engagement.
So I guess I am SOL on this? No possible recourse? Can't reach a person on the phone. Absolute garbage customer service with zero common sense or accountability in any fashion.