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Old 11-22-2024, 03:30 PM   #22463
oddstuff
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Join Date: Dec 2017
Location: CA
Posts: 5,183
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Quote:
Originally Posted by jasson View Post
October 1980-Present Bulk Special
# of cards: 200
Estimated Completion: January 6 2025
Order Shipped 10-3-24
Order Arrived at PSA: 10-5-24
Order Prep: 10-8-24
Research & ID: 10-8-24
Grading: 10-31-24
Assembly: 11-10-24
Grades Ready: 11-22-24
QA Check: 11-22-24
Shipped: 11-22-24

Popped today at 10:41 am EST and checked my order as soon as I get the email/app notification.

No option to change the destination for my cards and 30 minutes later my order is marked completed with all 200 of my cards being sent to the vault.

I call them and they say nothing can be done as it's already shipped to the vault and that I'd have to contact the vault.

What a slap in the face. They add all these features, promote them, and all they do is screw the customer over.
I thought at the point of submission, before the cards have even left the my possession, the submission form asked me whether to ship the cards back to me at completion...or to the vault? I think that is where I chose to have the entire order shipped back to me.
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