Quote:
Originally Posted by 85GoCards
I will add that for this round of replacements, I was ignored for two weeks, was told by one employee I should not contact him directly, and then finally got somebody who cared. As I mentioned, if you stick to it and treat them well, they usually return the favor. I think most problems arise when people start calling/emailing only when they're really angry and end up saying some things they shouldn't. I wouldn't go out of my way to help out somebody who's being a jerk to me. Most of the time the person you're talking to isn't the person who has screwed you over before, so you shouldn't direct frustrations at them. Just my two cents...
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I could not be more nice and friendly to phone customer service. Still has never worked. I would chalk this up to sheer dumb luck. I bet they thought you were supposed to be getting a Ruth/Jesus/ Lincoln Triple auto relic RC Superfractor and they thought they would screw you be sending you just these two cards. Ha, jokes on them this time.