Panini Replacement Arrives in Record Time

DMACcollector · 09-10-2018, 05:17 PM

So I posted a few weeks ago about the following damaged card I received in a group break:

Taking the advice of another member, I emailed Joe White at Panini last Thursday. He got back to me by the end of the day and asked for an address he could ship the replacement to. He also said it was not necessary to send the card back or provide supporting documentation (other than the photo I provided). These came today:

What do you guys think? Fair compensation, especially considering I didn’t have to send back the Certified Gold auto?

Sent from my iPhone using Tapatalk

Siberian13 · 09-10-2018, 05:21 PM

Seems more than fair to me.

discostu · 09-10-2018, 05:23 PM

Now scan them, post them up on Ebay...

DMACcollector · 09-10-2018, 05:26 PM

Quote:

Originally Posted by discostu

Now scan them, post them up on Ebay...

Mr. White did ask that I not sell the Certified auto. In fact he said it would be best for me to destroy it.

I’m a big USC fan, so not really looking to sell Darnold at the moment.

KevJo · 09-10-2018, 05:54 PM

Great result for a change!

Kevin

Cavaliercards · 09-10-2018, 05:57 PM

Fantastic replacements.

I would keep the Certified as a PC Card.

Sackcitychiefs · 09-10-2018, 06:32 PM

how did you get ahold of a panini rep?

Fleurycup09 · 09-10-2018, 06:54 PM

I had mr whites email info. I sent it around the boards. He is A+. Replys same day

DMACcollector · 09-10-2018, 07:31 PM

Quote:

Originally Posted by Fleurycup09

I had mr whites email info. I sent it around the boards. He is A+. Replys same day

Yes, I believe that’s where I got it. Thanks!

Sent from my iPhone using Tapatalk

KhalDrogo · 09-10-2018, 07:42 PM

Way to go Panini.

Noles939913 · 09-10-2018, 08:51 PM

Why were you encouraged not to sell the damaged one? Are they afraid of it letting it be known cards come out of packs like that.

JackThree · 09-10-2018, 08:55 PM

Still waiting for mine...6 years later.

HBMC · 09-10-2018, 09:10 PM

Quote:

Originally Posted by Noles939913

Why were you encouraged not to sell the damaged one? Are they afraid of it letting it be known cards come out of packs like that.

Nah, traditionally you're asked to destroy damaged or error cards.

The biggest reason might be they don't want people purposely damaging cards, claiming they came out of the pack that way and gaming them out of replacements.

Nice card OP, Darnold has looked alright tonight.

I pull scrubs · 09-11-2018, 09:27 AM

Glad you were taken care of. Despite some people's opinions, I think Panini has done a great job replacing damaged cards and offering replacements for redemptions - you generally only hear the bad stories.

09-10-2018, 05:17 PM	#1
DMACcollector Member Join Date: Feb 2011 Posts: 4,423	Panini Replacement Arrives in Record Time So I posted a few weeks ago about the following damaged card I received in a group break: Taking the advice of another member, I emailed Joe White at Panini last Thursday. He got back to me by the end of the day and asked for an address he could ship the replacement to. He also said it was not necessary to send the card back or provide supporting documentation (other than the photo I provided). These came today: What do you guys think? Fair compensation, especially considering I didn’t have to send back the Certified Gold auto? Sent from my iPhone using Tapatalk __________________ __________________________________________ Flickr link: https://www.flickr.com/photos/187992135@N04/albums/

09-10-2018, 05:23 PM	#3
discostu Member Join Date: Sep 2012 Posts: 7,990	Now scan them, post them up on Ebay... __________________ Every day I start to ooze.

09-10-2018, 05:54 PM	#5
KevJo Member Join Date: Jul 2011 Location: Southern California Posts: 11,411	Great result for a change! Kevin __________________ "By any means"- Khalil Mack

09-10-2018, 05:57 PM	#6
Cavaliercards Member Join Date: Aug 2009 Location: Charlottesville, VA Posts: 30,889 cavaliercards	Fantastic replacements. I would keep the Certified as a PC Card. __________________ Always Buying: Vintage and Tobacco Cards Follow us on Twitter AND Instagram: @Cavaliercards

09-10-2018, 05:21 PM	#2
Siberian13 Member Join Date: Feb 2015 Posts: 77,157 shiller13	Seems more than fair to me.

09-10-2018, 06:32 PM	#7
Sackcitychiefs Banned Join Date: Sep 2015 Location: Washington State Posts: 801	how did you get ahold of a panini rep?

09-10-2018, 06:54 PM	#8
Fleurycup09 Member Join Date: Jun 2011 Location: Long Island NY Posts: 931 2Bsports Fleurycup09	I had mr whites email info. I sent it around the boards. He is A+. Replys same day

09-10-2018, 07:42 PM	#10
KhalDrogo Member Join Date: Aug 2017 Posts: 41,158	Way to go Panini.

09-10-2018, 08:51 PM	#11
Noles939913 Member Join Date: Apr 2018 Posts: 6,911	Why were you encouraged not to sell the damaged one? Are they afraid of it letting it be known cards come out of packs like that.

09-10-2018, 08:55 PM	#12
JackThree Member Join Date: Oct 2013 Posts: 4,015	Still waiting for mine...6 years later.

09-11-2018, 09:27 AM	#14
I pull scrubs Member Join Date: Jan 2009 Posts: 3,320 52saysgetoffthefield	Glad you were taken care of. Despite some people's opinions, I think Panini has done a great job replacing damaged cards and offering replacements for redemptions - you generally only hear the bad stories.