Is COMC starting to lose it's touch?

Ballerskrip · 02-14-2020, 06:44 PM

I have been a long time COMC member and seller, and have truthfully loved it over the years as a buyer and seller. But I feel like little things have gotten worse over time such as shipping and packing time.

But yesterday, I had a large batch of cards that were due to be processed and listed. Not a single card has been processed, even today, a day later nothing.

This is the first time in probably 75 batches of cards that I have sent in that they missed the deadline.

I send an email, without response. A tweet without response. So I called, and the gentlemen was very nice, and stated he would work on getting them processed right away. But he also mentioned that they had a great deal of cards to process currently.

Is Comc going to go the way of PSA and BGS? Caring very little about turnaround times? Or responses for that matter? Has anyone else had issues?

ThoseBackPages · 02-14-2020, 06:46 PM

i placed an order shipment last month, still has not shipped

chezball · 02-14-2020, 06:57 PM

It turned into a clown show.

prospectorgems · 02-14-2020, 07:00 PM

In my opinion, it comes down to greed. When your production/services increase, then you hire more people to keep that standard up. It's that or they let some people go or got fired, either way, less people means more profit and then the customers suffer when there aren't enough employees to do the job.

Ajax1723 · 02-14-2020, 07:01 PM

Quote:

Originally Posted by Ballerskrip

I have been a long time COMC member and seller, and have truthfully loved it over the years as a buyer and seller. But I feel like little things have gotten worse over time such as shipping and packing time.

But yesterday, I had a large batch of cards that were due to be processed and listed. Not a single card has been processed, even today, a day later nothing.

This is the first time in probably 75 batches of cards that I have sent in that they missed the deadline.

I send an email, without response. A tweet without response. So I called, and the gentlemen was very nice, and stated he would work on getting them processed right away. But he also mentioned that they had a great deal of cards to process currently.

Is Comc going to go the way of PSA and BGS? Caring very little about turnaround times? Or responses for that matter? Has anyone else had issues?

There are many having issues.

TLDR, having eBay auctions running every night has stretched them too thin to get the main idea of their business operating correctly. So now everything is backed up.

mjohnatgt · 02-14-2020, 07:06 PM

At least you'll get half your processing fees off. Most people would prefer they be a week late and half price then completed on timeline...
And this is being discussed ad nauseum already down in the COMC forum...

The Chad · 02-14-2020, 07:11 PM

Shipping prices increased and they have shipped things slower and slower. Ive started to look elsewhere when i am looking for particular cards.

MoreToppsPlease · 02-14-2020, 08:01 PM

My order from last Friday arrived yesterday (Thursday), I paid the extra quarter to ship at an expedited rate - which was still expensive. Six days delivery is actually fast for them, it usually takes 10-12 days.

mredsox89 · 02-14-2020, 08:50 PM

Things are slower (processing and shipping), and some pricing is going up.

That said, it's still by FAR the best way for me to move raw cards, in particular anything south of $20

Shadowsonic2004 · 02-14-2020, 09:03 PM

I like that they added auctions on ebay to what they do.

cruiserdaddy7 · 02-14-2020, 10:42 PM

Quote:

Originally Posted by MoreToppsPlease

My order from last Friday arrived yesterday (Thursday), I paid the extra quarter to ship at an expedited rate - which was still expensive. Six days delivery is actually fast for them, it usually takes 10-12 days.

Economy rushed or whatever that's called exactly always ships next day and arrived in 3 days via First Class mail. I'd rather pay a little extra instead of waiting a month.

mrchipz · 02-15-2020, 01:03 AM

Yup they are terrible now.
i am 100% done with them as a seller just trying to sell my remaining 300ish cards on there for pennies and still no one buys them.
as a buyer i am 95% done with them as well.

As a seller there fees are just stupid high! like its ridiculous.
thought it would be a great place to sell cards that sell for 50 cents to $2.
but nope! i wind up losing money 80% of the time.

example.

i look up a card on comc see there are like 4 of them with the cheapest being $1 and most expensive being $3.
i say ok ill send it in.
now i have to pay for shipping, then they charge 30 cents to list the card.
then whatever you sell it for they take another 25 cents for shipping when most of the cards on their site barely ship and just move around from one flipper to another.
then they charge you 1% of sale price and 5% of sale price if you run a sale.
then you have a 10% paypal cashout fee which is ridiculous!
then when you start an account fresh you have to pay tax on the money you deposit in to your account.
i know some of those things like the tax are not in their control but the rest of their fees are insane.
then to top it all off it takes them months to lost stuff so by the time they list that card you sent in that the cheapest one was $1 there are now 20 of them up for sale and the cheapest one is like 50 cents so i am losing money just by selling it!

so lets some that up.

you send them 100 cards that you will sell for $1 each.
they charge you 30 cents to sell them each, thats 30%
if you sell it for $1 you are pricing it at 75 cents so the other 25 cents covers their bs shipping charge, thats 25%.
you sell the card and they take another 1% of the sale price, 5% if you run a sale.
then when you wanna cash out they charge you another 10%.
and if you are new to the site you have to buy store credit with paypal then you have to pay another average 8% in taxes just to get money in to your account to initially list your cards.

That all is inclusive that now you sell that card for $1 which you wont cause everyone undercuts everyone and like i said by the time they list your cards which could take months there are dozens of them up there and everyone is just trying to get rid of them.

so you have a total of on a $1 card.
30% to list it
25% shipping fee cause if you sell it for $1 they take 25 cents for s/h bs.
10% cash out fee
1% sale price fee

thats 66% right there alone!! tack on another 8% tax if you dont have money in your account and 5% more if you want to run a sale now the $1 you sold the card for turns in to a net 21 cents for you after fees and tax at the most extreme circumstance and 34 cents at the best circumstance.

but like i said everyone undercuts trying to sell and so many people have so many cards listed on there at a loss even if they sell the only person making out is comc with their ridiculous fees.

90% of the time when i sell a card it is to another person that instantly buys it cause i have it marked for so cheap to get rid of it after months of it sitting there already the lowest then they instantly put it up for sale for like 20 cents more to try to flip it.
all along while comc gets their bs 25 cent shipping fee each time it changes hands without ever shipping...

sorry for the long rant but i used to love the site as a seller and a buyer now i cant wait to be done with it.

ALSO, the last time i had cards i bought from them i saved up and had 162 cards shipped to me. THEY SENT THEM TO THE WRONG PERSON. and didnt even tell me.
the person that got them was kind enough to email me from my email in the packing slip and tell me he had them and would ship them to me. this was over $500 worth of cards.

CdnOsFan · 02-15-2020, 01:49 AM

I have an order of about 40 cards that were supposed to ship Monday. They used to be bang on or a bit early, they still have not shipped....

mjohnatgt · 02-15-2020, 03:15 AM

Quote:

Originally Posted by mrchipz

all along while comc gets their bs 25 cent shipping fee each time it changes hands without ever shipping...

For what it's worth, every time someone buys the card, the initial 25 cents paid gets refunded to the last buyer. So no, COMC isn't making a quarter every time it sells.

LC2nine10 · 02-15-2020, 07:17 AM

Quote:

Originally Posted by mjohnatgt

At least you'll get half your processing fees off. Most people would prefer they be a week late and half price then completed on timeline...
And this is being discussed ad nauseum already down in the COMC forum...

They should say that then.
Not just be slow af about it. If some ebay seller wad this slow they would be outed and have his screenname banned by dozens of people

WaxPax · 02-15-2020, 07:22 AM

Just submitted some cards at 2 different service levels, first batch current year service level done on time in 7 days, the other Select level (2 week) is 75% done already & ahead of time, due 2/21/20 ...seems to be hit and miss

fulltritty · 02-15-2020, 07:27 AM

As a buyer, I can't stand how long it takes to ship and now and I can't see wasting money for faster shipping. It's still the cheapest and best way to pick up a lot of PC cards at once though since e-bay is just way too expensive having to pay individual shipping on each card you buy.

ctgalloway21 · 02-15-2020, 08:34 AM

i just had cards delivered yesterday. Came on time not too long after I paid to get them shipped. Always had my cards loaded on time.

Ballerskrip · 02-15-2020, 09:07 AM

Quote:

Originally Posted by ctgalloway21

i just had cards delivered yesterday. Came on time not too long after I paid to get them shipped. Always had my cards loaded on time.

It makes sense, but it also defeats part of the great things about COMC, that you avoid crazy high ebay shipping fees. If i have to pay $10 to ship em, then I could have just gone to ebay.

NeonStatus · 02-15-2020, 09:18 AM

Any idea who owns COMC?

fulltritty · 02-15-2020, 09:20 AM

Quote:

Originally Posted by NeonStatus

Any idea who owns COMC?

Tim Getsch, who formerly worked at Microsoft.

https://www.comc.com/AboutUs

Blue_Devil · 02-15-2020, 02:47 PM

Emailing or texting or messaging is a great way to not get an answer. However, every time I have picked up Alexander Graham Bell's invention up and called them, they have answered. Every. Single. Time.

Believe it or not, actual human interaction is a good thing. Even in 2020.

dogzman · 02-15-2020, 02:59 PM

While COMC has somethings to work on overall. I have yet to have issues as a buyer or seller with them. If an issue happens or I have a question I call them and it's answered.

duwal · 02-15-2020, 06:03 PM

Don't see it at all. Last month was my most successful in the 5+ years I've been there

signed79 · 02-15-2020, 06:14 PM

There's a guy here in my area that built a 6500 square foot building to start a business like comc. Already has most of the scanning equipment and the website is built (not live).

02-14-2020, 06:44 PM	#1
Ballerskrip Member Join Date: Aug 2009 Posts: 2,436	Is COMC starting to lose it's touch? I have been a long time COMC member and seller, and have truthfully loved it over the years as a buyer and seller. But I feel like little things have gotten worse over time such as shipping and packing time. But yesterday, I had a large batch of cards that were due to be processed and listed. Not a single card has been processed, even today, a day later nothing. This is the first time in probably 75 batches of cards that I have sent in that they missed the deadline. I send an email, without response. A tweet without response. So I called, and the gentlemen was very nice, and stated he would work on getting them processed right away. But he also mentioned that they had a great deal of cards to process currently. Is Comc going to go the way of PSA and BGS? Caring very little about turnaround times? Or responses for that matter? Has anyone else had issues?

02-14-2020, 06:46 PM	#2
ThoseBackPages Member Join Date: Feb 2010 Location: Long Island Posts: 90,285 ThoseBackPages	i placed an order shipment last month, still has not shipped __________________ Pumpers Paradise #YouCryIBuy Four things that we cannot change each others minds about: Politics, Religion, Third Party Grading, and 2021 Bowman's Best Rookie Cards

02-14-2020, 07:11 PM	#7
The Chad Member Join Date: Nov 2011 Location: Rochester, NY Posts: 2,657	Shipping prices increased and they have shipped things slower and slower. Ive started to look elsewhere when i am looking for particular cards. __________________ Looking for: Rare Ernie Banks Allen & Ginter Cards 2014 Topps High Tek Ernie Banks Blue Dots Diffractor #/5 Follow me on Instagram: ispendtoomuchoncards

02-14-2020, 08:01 PM	#8
MoreToppsPlease Member Join Date: Dec 2018 Posts: 8,676	My order from last Friday arrived yesterday (Thursday), I paid the extra quarter to ship at an expedited rate - which was still expensive. Six days delivery is actually fast for them, it usually takes 10-12 days. __________________ IRS Tax Tip 2022-57 A hobby is any activity that a person pursues because they enjoy it and with no intention of making a profit. People operate a business with the intention of making a profit.

02-15-2020, 01:03 AM	#12
mrchipz Member Join Date: Apr 2010 Location: Las Vegas Posts: 3,809	Yup they are terrible now. i am 100% done with them as a seller just trying to sell my remaining 300ish cards on there for pennies and still no one buys them. as a buyer i am 95% done with them as well. As a seller there fees are just stupid high! like its ridiculous. thought it would be a great place to sell cards that sell for 50 cents to $2. but nope! i wind up losing money 80% of the time. example. i look up a card on comc see there are like 4 of them with the cheapest being $1 and most expensive being $3. i say ok ill send it in. now i have to pay for shipping, then they charge 30 cents to list the card. then whatever you sell it for they take another 25 cents for shipping when most of the cards on their site barely ship and just move around from one flipper to another. then they charge you 1% of sale price and 5% of sale price if you run a sale. then you have a 10% paypal cashout fee which is ridiculous! then when you start an account fresh you have to pay tax on the money you deposit in to your account. i know some of those things like the tax are not in their control but the rest of their fees are insane. then to top it all off it takes them months to lost stuff so by the time they list that card you sent in that the cheapest one was $1 there are now 20 of them up for sale and the cheapest one is like 50 cents so i am losing money just by selling it! so lets some that up. you send them 100 cards that you will sell for $1 each. they charge you 30 cents to sell them each, thats 30% if you sell it for $1 you are pricing it at 75 cents so the other 25 cents covers their bs shipping charge, thats 25%. you sell the card and they take another 1% of the sale price, 5% if you run a sale. then when you wanna cash out they charge you another 10%. and if you are new to the site you have to buy store credit with paypal then you have to pay another average 8% in taxes just to get money in to your account to initially list your cards. That all is inclusive that now you sell that card for $1 which you wont cause everyone undercuts everyone and like i said by the time they list your cards which could take months there are dozens of them up there and everyone is just trying to get rid of them. so you have a total of on a $1 card. 30% to list it 25% shipping fee cause if you sell it for $1 they take 25 cents for s/h bs. 10% cash out fee 1% sale price fee thats 66% right there alone!! tack on another 8% tax if you dont have money in your account and 5% more if you want to run a sale now the $1 you sold the card for turns in to a net 21 cents for you after fees and tax at the most extreme circumstance and 34 cents at the best circumstance. but like i said everyone undercuts trying to sell and so many people have so many cards listed on there at a loss even if they sell the only person making out is comc with their ridiculous fees. 90% of the time when i sell a card it is to another person that instantly buys it cause i have it marked for so cheap to get rid of it after months of it sitting there already the lowest then they instantly put it up for sale for like 20 cents more to try to flip it. all along while comc gets their bs 25 cent shipping fee each time it changes hands without ever shipping... sorry for the long rant but i used to love the site as a seller and a buyer now i cant wait to be done with it. ALSO, the last time i had cards i bought from them i saved up and had 162 cards shipped to me. THEY SENT THEM TO THE WRONG PERSON. and didnt even tell me. the person that got them was kind enough to email me from my email in the packing slip and tell me he had them and would ship them to me. this was over $500 worth of cards. Last edited by mrchipz; 02-15-2020 at 01:32 AM.

02-14-2020, 06:57 PM	#3
chezball Member Join Date: Dec 2010 Location: North East Beatoff USA Posts: 21,680 jabber	It turned into a clown show.

02-14-2020, 07:00 PM	#4
prospectorgems Member Join Date: Feb 2009 Location: Wisconsin Posts: 3,226 hobbygems	In my opinion, it comes down to greed. When your production/services increase, then you hire more people to keep that standard up. It's that or they let some people go or got fired, either way, less people means more profit and then the customers suffer when there aren't enough employees to do the job.

02-14-2020, 07:06 PM	#6
mjohnatgt Member Join Date: Apr 2015 Location: Niceville, FL Posts: 14,698 mjohnatgt mjohnatgt	At least you'll get half your processing fees off. Most people would prefer they be a week late and half price then completed on timeline... And this is being discussed ad nauseum already down in the COMC forum...

02-14-2020, 08:50 PM	#9
mredsox89 Member Join Date: Jan 2010 Location: Boston/Miami Posts: 2,444 mikedubs89 mdubs89	Things are slower (processing and shipping), and some pricing is going up. That said, it's still by FAR the best way for me to move raw cards, in particular anything south of $20

02-14-2020, 09:03 PM	#10
Shadowsonic2004 Member Join Date: Sep 2015 Posts: 3,593 Shadowsonic2004	I like that they added auctions on ebay to what they do.

02-15-2020, 01:49 AM	#13
CdnOsFan Member Join Date: Jan 2020 Location: CANADA Posts: 104	I have an order of about 40 cards that were supposed to ship Monday. They used to be bang on or a bit early, they still have not shipped....

02-15-2020, 07:22 AM	#16
WaxPax Member Join Date: Sep 2012 Location: The Land of always Baseball...Sunny Florida Posts: 646 WaxPax WaxPax	Just submitted some cards at 2 different service levels, first batch current year service level done on time in 7 days, the other Select level (2 week) is 75% done already & ahead of time, due 2/21/20 ...seems to be hit and miss

02-15-2020, 07:27 AM	#17
fulltritty Member Join Date: Jun 2013 Location: King George, VA Posts: 78,475	As a buyer, I can't stand how long it takes to ship and now and I can't see wasting money for faster shipping. It's still the cheapest and best way to pick up a lot of PC cards at once though since e-bay is just way too expensive having to pay individual shipping on each card you buy.

02-15-2020, 08:34 AM	#18
ctgalloway21 Member Join Date: Jan 2020 Posts: 117	i just had cards delivered yesterday. Came on time not too long after I paid to get them shipped. Always had my cards loaded on time.

02-15-2020, 09:18 AM	#20
NeonStatus Member Join Date: Jun 2008 Location: United States Posts: 652 Neonstatus	Any idea who owns COMC? __________________ Status: Collecting sports cards!

02-15-2020, 02:47 PM	#22
Blue_Devil Member Join Date: Apr 2012 Location: Katy in the Republic of Texas Posts: 1,280 stillblessed bluedevilcards	Emailing or texting or messaging is a great way to not get an answer. However, every time I have picked up Alexander Graham Bell's invention up and called them, they have answered. Every. Single. Time. Believe it or not, actual human interaction is a good thing. Even in 2020. __________________ J.J. to Ray Rice: "I've eaten burritos bigger than you"

02-15-2020, 02:59 PM	#23
dogzman Member Join Date: Jul 2010 Location: International Man of Mystery Posts: 1,235 FomoCards	While COMC has somethings to work on overall. I have yet to have issues as a buyer or seller with them. If an issue happens or I have a question I call them and it's answered. __________________ Lifetime ban on Upper Deck due to non redemption of Lebron patch auto.

02-15-2020, 06:03 PM	#24
duwal Member Join Date: Dec 2010 Posts: 13,227 duwal duwal	Don't see it at all. Last month was my most successful in the 5+ years I've been there

02-15-2020, 06:14 PM	#25
signed79 Member Join Date: May 2019 Location: USA Posts: 513	There's a guy here in my area that built a 6500 square foot building to start a business like comc. Already has most of the scanning equipment and the website is built (not live).