The absurdity of ebay's authenticity guarantee

[rwperu34]

Originally Posted by mfw13

Here's a question...

Seller made a numbering error in the listing of a card I bought....card was listed as #16/xx when it's actually #43/xx......how will EBay Authenticity handle it?

Will it be automatically rejected since the numbers don't match?
Will EBay reach out to me to see if I still want the card despite the discrepancy (I do)?

The latter.

[mfw13]

Originally Posted by rwperu34

The latter.

Thanks for the info.....

[JeffG1954]

Originally Posted by rwperu34

The latter.

In a perfect world.

[mnvikingstwins]

Got Fedex customs bill for $37 for $500 something card bought from Canada through authenticity - $19.50 value bucket fee for clearance entry, $15 disbursement fee, $2.69 merch processing fee. Confusing since I thought SCOTUS struck that down and/or it was never applicable on items manufactured in US, and then why ebay AG outsources the customs form to fedex and isn't processing it themselves

[rwperu34]

Originally Posted by JeffG1954

In a perfect world.

I've had it happen a couple of times as a seller. One of them I got the XX part wrong (it was an orange that was /50 instead of /25), one of them I got the first # wrong. In both cases they asked the buyer what they wanted to do. They're going to call it the certification # or something not what we're used to, but they will ask.

[DynaEtch]

Sold an Authenticity Guarantee listing. Blue AG checkmark on the listing.

The buyer address to ship to is a ShipMyCards reshipper address in OR, bypassing eBay AG. Why am I shipping to a domestic address that is not eBay AG?

Only thing I can think of is because the buyers account might be listed as international but somehow is able to provide a domestic address….but this is a silly workaround- if I’m shipping to an address within the US this should be going to eBay AG. And now since it’s not I lose some of that extra assurance eBay AG provides for sellers.

[DynaEtch]

Originally Posted by DynaEtch

Sold an Authenticity Guarantee listing. Blue AG checkmark on the listing.

The buyer address to ship to is a ShipMyCards reshipper address in OR, bypassing eBay AG. Why am I shipping to a domestic address that is not eBay AG?

Only thing I can think of is because the buyers account might be listed as international but somehow is able to provide a domestic address….but this is a silly workaround- if I’m shipping to an address within the US this should be going to eBay AG. And now since it’s not I lose some of that extra assurance eBay AG provides for sellers.

After talking to eBay on phone…there could be two culprits…1)because buyer’s registered eBay account is in Australia but using a reshipper in US, and/or 2) because eBay is recognizing the reshipper address as a PO Box even though technically it’s not. Neither of those make a ton of sense to me but I was assured since it’s a 3rd party reshipper, as long as the package gets delivered to that address in the US, my role is done and neither INAD or INR claims will work, similar to how eBay International program works. Because eBay has certain seller protections in place for freight forwarders.

[rwperu34]

Originally Posted by DynaEtch

Sold an Authenticity Guarantee listing. Blue AG checkmark on the listing.

The buyer address to ship to is a ShipMyCards reshipper address in OR, bypassing eBay AG. Why am I shipping to a domestic address that is not eBay AG?

Only thing I can think of is because the buyers account might be listed as international but somehow is able to provide a domestic address….but this is a silly workaround- if I’m shipping to an address within the US this should be going to eBay AG. And now since it’s not I lose some of that extra assurance eBay AG provides for sellers.

I've had a couple recently that just went to straight US addresses. Had me perplexed because I'm in the right category with none of the wrong keywords in the title, so all should be AG items.

[Cracktoast]

What are everyone's opinions on eBay's authenticity judging the condition of Raw cards?

Should they only judge whether the item is indeed real and not altered, such as being trimmed, touched up, or recolored, or should they also get into the grading game and use magnifying glasses to inspect corners and edges? IMO, the condition is subjective, and what one person considers fine, another could say it's not. That determination should be up to the buyer and nobody else.


Back story is I sold a card where the photos clearly show light corner wear. Ebay authenticity authenticated it as being real and unaltered in any way but took it upon themselves to subjectively determine the condition as well. Now the buyer who viewed the photos before purchase and deemed it acceptable and myself are both being screwed, them out of the card they wanted and me out of the money. Yes, we could work out a deal outside of Ebay but that isn't the point, the point is if both parties were satisfied with the transaction, who is eBay to say it doesn't qualify based on a subjective condition issue that was clearly represented transparently.

[Bosoxfan5990]

Originally Posted by Cracktoast

What are everyone's opinions on eBay's authenticity judging the condition of Raw cards?

Should they only judge whether the item is indeed real and not altered, such as being trimmed, touched up, or recolored, or should they also get into the grading game and use magnifying glasses to inspect corners and edges? IMO, the condition is subjective, and what one person considers fine, another could say it's not. That determination should be up to the buyer and nobody else.


Back story is I sold a card where the photos clearly show light corner wear. Ebay authenticity authenticated it as being real and unaltered in any way but took it upon themselves to subjectively determine the condition as well. Now the buyer who viewed the photos before purchase and deemed it acceptable and myself are both being screwed, them out of the card they wanted and me out of the money. Yes, we could work out a deal outside of Ebay but that isn't the point, the point is if both parties were satisfied with the transaction, who is eBay to say it doesn't qualify based on a subjective condition issue that was clearly represented transparently.

Did you have the card listed NM or better, or Excellent for condition?

They've been ensuring raw cards match the listed condition since the program began.

[TradingCardsLLC]

has anyone had a card they bought on ebay go straight to psa for grading and it shows up as damaged in the psa scans in a way that they were clearly not damaged in the original ebay listing photos? ebay said i had to go through psa. psa said i had to wait until grading is finished and file a quality assurance claim. has anyone had to deal with something similar? both were what i thought were ebay authenticity guarantee cards but ebay says it is not their problem, deal with psa. the cards were a jaxson dart prizm silver and a dart prizm purple

[QuinEarlyDoucet]

Ok BO Pros here’s my issue:

Bought a card as BIN for $400. Listing wasn’t adding any of the keywords that prevents AG. Even had the AG checkmark.

Checked tracking today and sure enough card is set to arrive at my home tomorrow - AG was COMPLETEY bypassed.

Seller showed me screenshot where EBay says to send item directly to my mailing address

No shipping to AG seems to have been promoted / mentioned

Needless to say I’m a bit concerned on HOW this was bypassed because I specifically paid more for this card in order for it to pass thru AG.

Anyone know why this may have happened ?

TLDR- I bought a card for $400 with the AG checkmark and it didn’t go thru AG it got sent right to me.

[rwperu34]

Originally Posted by QuinEarlyDoucet

Ok BO Pros here’s my issue:

Bought a card as BIN for $400. Listing wasn’t adding any of the keywords that prevents AG. Even had the AG checkmark.

Checked tracking today and sure enough card is set to arrive at my home tomorrow - AG was COMPLETEY bypassed.

Seller showed me screenshot where EBay says to send item directly to my mailing address

No shipping to AG seems to have been promoted / mentioned

Needless to say I’m a bit concerned on HOW this was bypassed because I specifically paid more for this card in order for it to pass thru AG.

Anyone know why this may have happened ?

TLDR- I bought a card for $400 with the AG checkmark and it didn’t go thru AG it got sent right to me.

I've had a few as a seller bypass AG for no apparent reason and once as a buyer. Nobody can tell me why on any of them.

I would treat it like a normal purchase. If you are satisified? Great! keep it. If not, send it back. That said, if you wanted to return it for the sole reason of it having not gone through AG, you are in your right and eBay will side with you.

[JeffG1954]

Originally Posted by QuinEarlyDoucet

Ok BO Pros here’s my issue:

Bought a card as BIN for $400. Listing wasn’t adding any of the keywords that prevents AG. Even had the AG checkmark.

Checked tracking today and sure enough card is set to arrive at my home tomorrow - AG was COMPLETEY bypassed.

Seller showed me screenshot where EBay says to send item directly to my mailing address

No shipping to AG seems to have been promoted / mentioned

Needless to say I’m a bit concerned on HOW this was bypassed because I specifically paid more for this card in order for it to pass thru AG.

Anyone know why this may have happened ?

TLDR- I bought a card for $400 with the AG checkmark and it didn’t go thru AG it got sent right to me.

I assume your ship to address is not a PO Box.....I believe the AG program does not ship to a PO Box. Maybe they are adding new words to the bypass list?

[QuinEarlyDoucet]

Correct my address is not a PO Box

Here’s the listing : none of those keywords stuck out

https://ebay.us/m/cHmveI

Originally Posted by JeffG1954

I assume your ship to address is not a PO Box.....I believe the AG program does not ship to a PO Box. Maybe they are adding new words to the bypass list?

[QuinEarlyDoucet]

Thx so much for the feedback

Glad I wasn’t alone with a card just moving to me without AG for no explicable reason.

Well, I really wanted it to go thru AG (only to make sure it was real) but it’s probably not gonna be worth the hassle to receive it and then send it back as IND in order for seller to receive card back from me then I buy it then they move it thru AG hopefully the second time

Card prob isn’t faked but I always like that AG reassurance

Here’s the card

https://ebay.us/m/cHmveI

Originally Posted by rwperu34

I've had a few as a seller bypass AG for no apparent reason and once as a buyer. Nobody can tell me why on any of them.

I would treat it like a normal purchase. If you are satisified? Great! keep it. If not, send it back. That said, if you wanted to return it for the sole reason of it having not gone through AG, you are in your right and eBay will side with you.

[JeffG1954]

Originally Posted by QuinEarlyDoucet

Correct my address is not a PO Box

Here’s the listing : none of those keywords stuck out

https://ebay.us/m/cHmveI

I am going to guess that "Die", "Cut", or maybe even "Brown", is on the excluded word list....or maybe they just screwed up(more likely).

[QuinEarlyDoucet]

UGH......why do you figure with those select words? Thx for your input as always.

Originally Posted by JeffG1954

I am going to guess that "Die", "Cut", or maybe even "Brown", is on the excluded word list....or maybe they just screwed up(more likely).

[QuinEarlyDoucet]

Lo0k what I just found......!!!!Me thinks this seller on eBay is in fact in the know because he is selling this Elway 1-1 Clear Cuts that he just listed:
https://www.ebay.com/itm/15789061114....c101506.m1851




While the another Elway Clear Cuts 1/1 is also on COMC????

https://www.comc.com/Users/eldogofas...Elway/16515485


HOW ARE THERE TWO ELWAY 1/1"s. ???

HMMMMMMMMMMMM. So maybe the seller is smarter than I give him credit for and this is all his original plan of not sending directly to AG after I bought it.

[JeffG1954]

Originally Posted by QuinEarlyDoucet

Lo0k what I just found......!!!!Me thinks this seller on eBay is in fact in the know because he is selling this Elway 1-1 Clear Cuts that he just listed:
https://www.ebay.com/itm/15789061114....c101506.m1851




While the another Elway Clear Cuts 1/1 is also on COMC????

https://www.comc.com/Users/eldogofas...Elway/16515485


HOW ARE THERE TWO ELWAY 1/1"s. ???

HMMMMMMMMMMMM. So maybe the seller is smarter than I give him credit for and this is all his original plan of not sending directly to AG after I bought it.

The one on eBay is $.01 under the AG minimum.

[QuinEarlyDoucet]

Yup good catch - this has all the making of “if it looks like a rat…..”

Originally Posted by JeffG1954

The one on eBay is $.01 under the AG minimum.

[RealDocStrange]

Originally Posted by QuinEarlyDoucet

Yup good catch - this has all the making of “if it looks like a rat…..”

Seller has a number of other 1/1s from same set.


Sent from my iPhone using Tapatalk

[QuinEarlyDoucet]

Yes he does. Wonder if any are real. This is WHY I needed my purchase to go thru AG. Very frustrating.

Originally Posted by RealDocStrange

Seller has a number of other 1/1s from same set.


Sent from my iPhone using Tapatalk

[DynaEtch]

Originally Posted by JeffG1954

I am going to guess that "Die", "Cut", or maybe even "Brown", is on the excluded word list....or maybe they just screwed up(more likely).

I don’t think it can be an exempt term because it still has the AG checkmark on the listing. With exempt terms thats removed from the listing, wouldnt say eBay AG.

It’s unclear why it didn’t go- I would be on the phone with eBay- specifically the eBay AG dept, asking why this didn’t go. I agree with above comment that it can likely be returned via eBay money back guarantee just on the fact eBay AG was expected alone.

[QuinEarlyDoucet]

Thx for the input Dyna. You are a pro at this stuff so I appreciate it very much.

Yeah the Tim Brown is set to arrive to me today so I am just going to try to return it asap based off IND (no AG). I have a screenshot with the AG checkmark when I bought it - definitely does not make sense why buyer was Able to avoid AG and send directly to me but I guess it is what it is.

Originally Posted by DynaEtch

I don’t think it can be an exempt term because it still has the AG checkmark on the listing. With exempt terms thats removed from the listing, wouldnt say eBay AG.

It’s unclear why it didn’t go- I would be on the phone with eBay- specifically the eBay AG dept, asking why this didn’t go. I agree with above comment that it can likely be returned via eBay money back guarantee just on the fact eBay AG was expected alone.