eBay Authenticity Guarantee limit now $500

[Triple B]

Originally Posted by fabiani12333

That is very weird considering it's PSA who is doing the authentication for eBay -- all they have to do is scan the barcode on the flip to know it's the wrong card.

Isn't it CGC that is handling the authentication?

[towerymt]

Originally Posted by Triple B

Isn't it CGC that is handling the authentication?

Raw cards only.

PSA for graded cards.

[Baseball4life90]

Purchased a 2023 Definitive Collection Jeter Auto /10....as someone posted above...I also got a customized authentication notice.... don't understand it at all. It's not graded or anything. Very odd.

[zworykin]

Originally Posted by Baseball4life90

Purchased a 2023 Definitive Collection Jeter Auto /10....as someone posted above...I also got a customized authentication notice.... don't understand it at all. It's not graded or anything. Very odd.

Bought three patch auto cards in the past couple weeks. Same product line, same card, same player, even same parallel / serial number (denominator).

Two came through as "customized" and one was just "authenticated" as usual. I think these cats aren't sure what they're doing.

[DynaEtch]

Originally Posted by Baseball4life90

Purchased a 2023 Definitive Collection Jeter Auto /10....as someone posted above...I also got a customized authentication notice.... don't understand it at all. It's not graded or anything. Very odd.

AG is not good with the language they use here, and it’s not always consistent, but the gist from several threads is they use that “previously customized” wording merely if it has any jersey or patch- I’m assuming yours did here. Basically patch = “previously customized” in their weird terminology. Not that the card is fake or anything. What’s really going on is they are authenticating the card just not guaranteeing the patch itself.

Also interesting the card even went to AG given the exempt word ‘collection’ in it, but the seller must have smartly taken it out of the title, perhaps shortened it to just Definitive.

[zworykin]

Originally Posted by DynaEtch

AG is not good with the language they use here, and it’s not always consistent, but the gist from several threads is they use that “previously customized” wording merely if it has any jersey or patch- I’m assuming yours did here. Basically patch = “previously customized” in their weird terminology. Not that the card is fake or anything. What’s really going on is they are authenticating the card just not guaranteeing the patch itself.

Also interesting the card even went to AG given the exempt word ‘collection’ in it, but the seller must have smartly taken it out of the title, perhaps shortened it to just Definitive.

This is correct, but it's popping up in discussion now because in the past, while the emails always said "Oh but hey, it has an aftermarket auto or a relic that we didn't authenticate," the emails / ebay order status did not start out by saying (or, in fact, say anything at all about) the card was "customized." That's a recent change to their terminology, though it doesn't seem to correspond to any change to the methodology.

[DynaEtch]

Originally Posted by zworykin

This is correct, but it's popping up in discussion now because in the past, while the emails always said "Oh but hey, it has an aftermarket auto or a relic that we didn't authenticate," the emails / ebay order status did not start out by saying (or, in fact, say anything at all about) the card being "customized." That's a recent change to their terminology, though it doesn't seem to correspond to any change to the methodology.

Agree. And the new addition is bad terminology too. Who analyzes a card, and merely because it has a patch, uses the wording it is customized. The wording suggests they found evidence it was customized. They should know that’s confusing. How hard is it for AG/eBay to use the wording “your card has a patch- we have authenticated the card just not the patch itself”.

[Philthy]

There is a user on twitter who sold a $4k card through eBay authentication. He claims (and provided screenshots) that the card passed authentication, but was delivered to the buyer with a significant corner crease. eBay has put his funds on hold and the card was returned him to him.

It seems pretty clear that the damage is eBay's liability if his story is true so I'm curious to see how this turns out.

[fabiani12333]

Originally Posted by Philthy

There is a user on twitter who sold a $4k card through eBay authentication. He claims (and provided screenshots) that the card passed authentication, but was delivered to the buyer with a significant corner crease. eBay has put his funds on hold and the card was returned him to him.

It seems pretty clear that the damage is eBay's liability if his story is true so I'm curious to see how this turns out.

Returned to him? I'm not aware of any returns on authenticated cards -- it's supposed to be "final sale".

[JeffG1954]

Originally Posted by fabiani12333

Returned to him? I'm not aware of any returns on authenticated cards -- it's supposed to be "final sale".

Not if the seller accepts returns.

[fabiani12333]

Originally Posted by JeffG1954

Not if the seller accepts returns.

Oh, yeah -- bad decision by the seller. There's a decent chance a raw card will get damaged by the authenticator.

[auburn35]

Not baseball related, but a new lawsuit filed by CGC has an interesting connection to the eBay authenticity guarantee program.

Full recap on the lawsuit is on twitter, but here's some of the CGC/eBay info.
https://x.com/Paul_Lesko/status/1753...407549319?s=20






The still active eBay account mentioned has already been renamed.
omni_collector is now Collectors' Eden

[Sonnys88]

Originally Posted by Philthy

There is a user on twitter who sold a $4k card through eBay authentication. He claims (and provided screenshots) that the card passed authentication, but was delivered to the buyer with a significant corner crease. eBay has put his funds on hold and the card was returned him to him.

It seems pretty clear that the damage is eBay's liability if his story is true so I'm curious to see how this turns out.

As some others pointed out on Twitter - the story has some holes. It does not look like the seller provided any proof that the card actually passed authentication and was sent to the buyer.

He only shows the return receipt. And the card was never sealed with the Authenticity sticker. So, most likely the seller is leaving out some key info - such as it never passed authentication and was rejected due to the damage.

Any card that passes authentication and is granted a return goes back through the AG program. If the authenticity sticker is intact, and damage is found on the card that was not noted during the initial authentication, than usually eBay steps in and handles the refund. But, if the authenticity sticker has been tampered with, eBay will reject the return and send it back to the buyer.

Sellers are never on the hook for "damage" once it passes authentication.

[DynaEtch]

Originally Posted by Sonnys88

As some others pointed out on Twitter - the story has some holes. It does not look like the seller provided any proof that the card actually passed authentication and was sent to the buyer.

He only shows the return receipt. And the card was never sealed with the Authenticity sticker. So, most likely the seller is leaving out some key info - such as it never passed authentication and was rejected due to the damage.

Any card that passes authentication and is granted a return goes back through the AG program. If the authenticity sticker is intact, and damage is found on the card that was not noted during the initial authentication, than usually eBay steps in and handles the refund. But, if the authenticity sticker has been tampered with, eBay will reject the return and send it back to the buyer.

Sellers are never on the hook for "damage" once it passes authentication.

Without having seen the actual post about it, I agree from what you're saying that some info appears to be missing.

If the card did have significant damage like a crease, AG would not merely just send it on to the buyer (as they do with miscategorized items), but reject it back to the seller- or at least should be doing that.

*If* card was authenticated, seller should be in the clear and any refund is on ebay. That includes if the seller offers returns or not.

[bravesfan#1]

Anyone notice if CGC is getting stricter on items?

Have sent about 400 items through authentication with zero fails. Today I had two fails within minutes. One was a card with a minor bend in a corner that was not a full blown crease. I listed as VG and it failed, they told me to list as poor next time??

The other that failed had a print line on the back. Card was listed as EX but they are telling me to list as VG next time??

10k sales on eBay over the years and zero negs. Now my account is at risk of losing 100% feedback and I completely disagree with the CGC assessments.

[BRob1]

Originally Posted by bravesfan#1

Anyone notice if CGC is getting stricter on items?

Have sent about 400 items through authentication with zero fails. Today I had two fails within minutes. One was a card with a minor bend in a corner that was not a full blown crease. I listed as VG and it failed, they told me to list as poor next time??

The other that failed had a print line on the back. Card was listed as EX but they are telling me to list as VG next time??

10k sales on eBay over the years and zero negs. Now my account is at risk of losing 100% feedback and I completely disagree with the CGC assessments.

Print line on the back is tough.

On the other was the dinged corner either noted or clearly shown in pics? Would not be a fan of not disclosing major flaws but assuming listing as VG indemnifies.


Sent from my iPhone using Tapatalk

[bear0555]

Originally Posted by bravesfan#1

Anyone notice if CGC is getting stricter on items?

Have sent about 400 items through authentication with zero fails. Today I had two fails within minutes. One was a card with a minor bend in a corner that was not a full blown crease. I listed as VG and it failed, they told me to list as poor next time??

The other that failed had a print line on the back. Card was listed as EX but they are telling me to list as VG next time??

10k sales on eBay over the years and zero negs. Now my account is at risk of losing 100% feedback and I completely disagree with the CGC assessments.

No, they're absolutely terrible... probably worse than before in my experience. To the point that I've really lost respect for them as a company. I would love for them to be stricter, but I honestly don't think they know what they're doing.

The stuff that's undamaged usually gets through with no issues. But when there are issues, they miss them more often than not.

This is a card I paid $3000 for, and the seller, rj_cards, did not disclose that the seal was broken and there are multiple surface wrinkles on the back behind the broken sticker seal. One photo is not enough to show them all. Based on the seller's other items, it is easy for me to tell that the seller was completely aware of this and scammed me without disclosing the damage. Ebay would not refund as usual. I opened a case with the BBB and I did not receive a response from Ebay.

I also got another card where the UV coating was scraped off the back and peeling. The scraping caused a massive dent on the card. I upload photos, and Ebay tells me they can't see any damage and tell me to upload them again. Then maybe over a week later, they say no refund. Looks like I deleted most of the images, but I did find one from my scanner.

[johnlocke36]

Curious what happens if this card goes to authenticity.

https://www.ebay.com/itm/31514621998...mis&media=COPY

Seller already seems shady, card was listed for 300 I bookmark it and go to make an offer and see seller sent me a discounted offer for 20% off 500 (lol)

Anyways listed player and description is for detmers and title/pics are for gore

[KhalDrogo]

Originally Posted by bear0555

No, they're absolutely terrible... probably worse than before in my experience. To the point that I've really lost respect for them as a company. I would love for them to be stricter, but I honestly don't think they know what they're doing.

The stuff that's undamaged usually gets through with no issues. But when there are issues, they miss them more often than not.

This is a card I paid $3000 for, and the seller, rj_cards, did not disclose that the seal was broken and there are multiple surface wrinkles on the back behind the broken sticker seal. One photo is not enough to show them all. Based on the seller's other items, it is easy for me to tell that the seller was completely aware of this and scammed me without disclosing the damage. Ebay would not refund as usual. I opened a case with the BBB and I did not receive a response from Ebay.

I also got another card where the UV coating was scraped off the back and peeling. The scraping caused a massive dent on the card. I upload photos, and Ebay tells me they can't see any damage and tell me to upload them again. Then maybe over a week later, they say no refund. Looks like I deleted most of the images, but I did find one from my scanner.

Damn. That sucks. Unfortunately that’s the risk you take when your authenticity check depends on people who know less about cards than you do. CGC could employ 100 authenticators. Even if just one of them is a complete bozo, you’re going to have a lot of people screwed out of a lot of money.

[ScooterD]

I just noticed that AG is listed as “free for a limited time.” Is that new verbiage… or a precursor to an automatic or discretionary service?

Sorry if this has already been discussed.

[Bosoxfan5990]

Originally Posted by ScooterD

I just noticed that AG is listed as “free for a limited time.” Is that new verbiage… or a precursor to an automatic or discretionary service?

Sorry if this has already been discussed.

Where do you see it listed as "free for a limited time."

Since inception, I believe it's been advertised this way (with the assumption there would be a charge eventually) to sellers, but not sure if you're specifically seeing this verbiage on listings now?

[ScooterD]

Originally Posted by Bosoxfan5990

Where do you see it listed as "free for a limited time."

Since inception, I believe it's been advertised this way (with the assumption there would be a charge eventually) to sellers, but not sure if you're specifically seeing this verbiage on listings now?

[Bosoxfan5990]

Originally Posted by ScooterD

I can't definitively say if I noticed that there before or not.

[fabiani12333]

Originally Posted by bear0555

No, they're absolutely terrible... probably worse than before in my experience. To the point that I've really lost respect for them as a company. I would love for them to be stricter, but I honestly don't think they know what they're doing.

The stuff that's undamaged usually gets through with no issues. But when there are issues, they miss them more often than not.

This is a card I paid $3000 for, and the seller, rj_cards, did not disclose that the seal was broken and there are multiple surface wrinkles on the back behind the broken sticker seal. One photo is not enough to show them all. Based on the seller's other items, it is easy for me to tell that the seller was completely aware of this and scammed me without disclosing the damage. Ebay would not refund as usual. I opened a case with the BBB and I did not receive a response from Ebay.

I also got another card where the UV coating was scraped off the back and peeling. The scraping caused a massive dent on the card. I upload photos, and Ebay tells me they can't see any damage and tell me to upload them again. Then maybe over a week later, they say no refund. Looks like I deleted most of the images, but I did find one from my scanner.

This is absolutely brutal and confirms my worst fears about eBay's AG program with regards to raw cards.

I am recommending to all buyers not to purchase any raw cards on eBay that are covered by AG. I have already made the adjustment in my buying behavior, and I recommend you do the same.

[hammertime]

Can't you still file a dispute with your cc company?