PSA Reholder turnaround time - Page 2

Gigantor · 03-23-2021, 07:54 AM

(1) Standard reholder:
Delivered 01/23/22
Research & ID 03/22/20
Assembly . . .
QA Check . . .
Shipped . . .

monkeymcgee · 03-23-2021, 08:04 AM

I just got one back that was a mislabel, which I would hope get priority service.

It was entered into their system on Jan 27 and I got it back yesterday.

ccott235 · 05-10-2021, 08:52 PM

Heads up for everyone still waiting on reholders, I just had my 4 card delivered in mid-February go to assembly today. Unless somehow assembly and QA take literal months, this will greatly exceed expectations based on the CTD tracker.

Order Type: Reholder (4)

Shipped: 02/11/2021

Delivered (USPS): 02/13/2021

Received (PSA): 02/18/2021

Order Prep: 04/13/2021

Research & ID: 04/13/2021

Assembly: 05/10/2021

QA Check:

Shipped:

Received:

Sent from my SM-G950U using Tapatalk

PabloSanchez · 05-10-2021, 09:23 PM

Quote:

Originally Posted by ccott235

Heads up for everyone still waiting on reholders, I just had my 4 card delivered in mid-February go to assembly today. Unless somehow assembly and QA take literal months, this will greatly exceed expectations based on the CTD tracker.

Order Type: Reholder (4)

Shipped: 02/11/2021

Delivered (USPS): 02/13/2021

Received (PSA): 02/18/2021

Order Prep: 04/13/2021

Research & ID: 04/13/2021

Assembly: 05/10/2021

QA Check:

Shipped:

Received:

Sent from my SM-G950U using Tapatalk

I believe that the CTD is inaccurate. I called PSA regarding a separate order a couple of weeks ago, and they were already entering orders in for March. Mine got entered today, after having it arrive on 03/10/2021.

boilerx96 · 05-12-2021, 02:23 AM

Order Type: Reholder (expedited)
2 cards including 1998 Topps Chrome Peyton Manning RC PSA 10

Shipped: 03/06/2021

Delivered (UPS): 03/10/2021

Received (PSA): 03/10/2021

Entered: 05/10/2021

Shipped: 05/11/2021

Finest · 05-12-2021, 05:04 AM

Quote:

Originally Posted by boilerx96

Order Type: Reholder (expedited)
2 cards including 1998 Topps Chrome Peyton Manning RC PSA 10

Shipped: 03/06/2021

Delivered (UPS): 03/10/2021

Received (PSA): 03/10/2021

Entered: 05/10/2021

Shipped: 05/11/2021

Was this at the $50 per card level or $100 per card?

Jcards · 05-12-2021, 06:56 AM

PSA seems disorganized, such an array of turnaround times

boilerx96 · 05-13-2021, 04:25 AM

Quote:

Originally Posted by Finest

Was this at the $50 per card level or $100 per card?

$50 per card

KPOD · 05-13-2021, 07:32 AM

Regular service ($5000 or less) 11 card reholder

Received (PSA): 07/28/2020

Entered: 10/1/2020

Shipped: 04/21/2021

mintheat · 05-14-2021, 01:27 AM

Quote:

Originally Posted by KPOD

Regular service ($5000 or less) 11 card reholder

Received (PSA): 07/28/2020

Entered: 10/1/2020

Shipped: 04/21/2021

Yikes. All the while BGS can reholder cards in about a week and a half for $8 a card, at least in my experience of submitting two orders for 3 cards over the past 7 months or so.

Thank you for sharing.

CaptLeafBlower · 05-16-2021, 07:09 AM

3 card expedited $50 per card

Arrived (PSA): 3/6/2021
Entered: 4/26/2021
Shipped: 4/29/2021

I sent in a $200 reholder recently (< 500k level). Had a big crack on both sides across the card.

Arrived (PSA): 5/10/2021
Entered: 5/14/2021
Currently: research id

rsgenerals · 05-16-2021, 06:37 PM

Quote:

Originally Posted by ccott235

Heads up for everyone still waiting on reholders, I just had my 4 card delivered in mid-February go to assembly today. Unless somehow assembly and QA take literal months, this will greatly exceed expectations based on the CTD tracker.

Order Type: Reholder (4)

Shipped: 02/11/2021

Delivered (USPS): 02/13/2021

Received (PSA): 02/18/2021

Order Prep: 04/13/2021

Research & ID: 04/13/2021

Assembly: 05/10/2021

QA Check:

Shipped:

Received:

Sent from my SM-G950U using Tapatalk

I've been in assembly since December 9 on a 3 card standard reholder. Entered 10/15 so I am close to the CTD Tracker.

gmoney328 · 05-16-2021, 06:44 PM

So it's taking them several months to REHOLDER cards? Yeah, they're not going to come close to the July 1 "reopening".

What a joke.

nabzy28 · 05-16-2021, 09:43 PM

Quote:

Originally Posted by gmoney328

So it's taking them several months to REHOLDER cards? Yeah, they're not going to come close to the July 1 "reopening".

What a joke.

I haven't even received a response to an email I sent 2 months ago, needing to get a cut signature reholdered because they put the wrong name on the label.

gmoney328 · 05-17-2021, 12:02 PM

Quote:

Originally Posted by nabzy28

I haven't even received a response to an email I sent 2 months ago, needing to get a cut signature reholdered because they put the wrong name on the label.

It's insane that people still regard this company as the "gold standard" in TPG. Hopelessly buried, and lacking basic customer service standards.

Holding millions of cards hostage is a REALLY bad look.

So glad I held off my submission last year.

Gigantor · 09-04-2021, 09:49 PM

Quote:

Originally Posted by Gigantor

(1) Standard reholder:
Delivered 01/23/22
Research & ID 03/22/20
Assembly . . .
QA Check . . .
Shipped . . .

hugh · 09-05-2021, 01:59 AM

I got free beckett reslabbing in the past for errors they made on the labels. Not sure if it's still free

elny43 · 09-05-2021, 06:34 AM

Cross posting from the PSA order tracker. This was unbelievably fast, so fast that I sort of wish I paid for a slower service haha Not sure if this was a one-off but hopefully this helps serve as a benchmark for those trying to figure out timing.

Order type: Reholder for 1 card ($75 expedited service level)
Order delivered: 8/30/2021
Order received per PSA: 8/30/2021
Research and ID: 8/30/2021
Assembly: 8/31/2021
QA Check: 8/31/2021
Shipped: 9/1/2021
Received: 9/3/2021

Gigantor · 10-06-2021, 07:42 AM

(1) Standard reholder:
Delivered 01/23/21
Research & ID 03/22/21
Assembly 10/05/21
QA Check . . .
Shipped . . .

ccott235 · 10-16-2021, 09:55 AM

Standard Reholder order finally nearing arrival! Seems like total process is going to be in that ~9 month neighborhood since leaving the house.

Order Type: Reholder (4)
Shipped: 02/11/2021
Delivered (USPS): 02/13/2021 (5 days)
Received (PSA): 02/18/2021 (54 days)
Order Prep: 04/13/2021 (0 days)
Research & ID: 04/13/2021 (27 days)
Assembly: 05/10/2021 (158 days)
QA Check: 10/15/2021 (1 days)
Shipped: 10/16/2021 (1 days)
Received:

90skid · 10-16-2021, 12:54 PM

wow so we are talking about ~9 months for a $25 service or ~2 weeks for the $75 service level of this right now? I'd be willing to pay that premium just to get it back that much quicker.

dunkindutchmen · 10-16-2021, 01:29 PM

Quote:

Originally Posted by 90skid

wow so we are talking about ~9 months for a $25 service or ~2 weeks for the $75 service level of this right now? I'd be willing to pay that premium just to get it back that much quicker.

I just got back one I sent in March when they got flooded in general. So 7 months and this wasn't a simple reholder because it had multiple cracks in the case so they had to examine or re-grade it.

Gigantor · 10-30-2021, 01:37 PM

(1) Standard reholder:
Delivered 01/23/21
Research & ID 03/22/21
Assembly 10/05/21
QA Check Not sure
Shipped 10/27/21
Received 10/30/21

Dusty1985 · 10-30-2021, 08:35 PM

Quote:

Originally Posted by Jcards

PSA seems disorganized, such an array of turnaround times

It’s ‘disorganized’ because too many people send too much.

sh403 · 10-31-2021, 04:57 PM

I have a couple high value cards I bought online that I'm contemplating sending in to PSA for reholder that I believe are for sure trimmed (I measured them against other cards in same set, and some of the ones I bought online are significantly short both ways -- like 1/16 in). Is PSA supposed to confirm that the cards aren't altered before reholdering? And if the card is determined altered during this process does the PSA guarantee kick in? Anyone have experience with these issues?

03-23-2021, 07:54 AM	#26
Gigantor Member Join Date: Nov 2012 Posts: 3,428 Gigantor	(1) Standard reholder: Delivered 01/23/22 Research & ID 03/22/20 Assembly . . . QA Check . . . Shipped . . . __________________ PC - Jake Long - Blue Detroit Lions - Santa Claus Cards

09-05-2021, 01:59 AM	#42
hugh Member Join Date: Feb 2011 Location: Military APO in Italy Posts: 11,160	I got free beckett reslabbing in the past for errors they made on the labels. Not sure if it's still free __________________ Peeve: people calling adults in their early to late 20's "kids"

10-06-2021, 07:42 AM	#44
Gigantor Member Join Date: Nov 2012 Posts: 3,428 Gigantor	(1) Standard reholder: Delivered 01/23/21 Research & ID 03/22/21 Assembly 10/05/21 QA Check . . . Shipped . . . __________________ PC - Jake Long - Blue Detroit Lions - Santa Claus Cards

10-30-2021, 01:37 PM	#48
Gigantor Member Join Date: Nov 2012 Posts: 3,428 Gigantor	(1) Standard reholder: Delivered 01/23/21 Research & ID 03/22/21 Assembly 10/05/21 QA Check Not sure Shipped 10/27/21 Received 10/30/21 __________________ PC - Jake Long - Blue Detroit Lions - Santa Claus Cards

03-23-2021, 08:04 AM	#27
monkeymcgee Member Join Date: Apr 2010 Location: VA Posts: 10,974	I just got one back that was a mislabel, which I would hope get priority service. It was entered into their system on Jan 27 and I got it back yesterday.

05-10-2021, 08:52 PM	#28
ccott235 Member Join Date: Aug 2020 Posts: 23	Heads up for everyone still waiting on reholders, I just had my 4 card delivered in mid-February go to assembly today. Unless somehow assembly and QA take literal months, this will greatly exceed expectations based on the CTD tracker. Order Type: Reholder (4) Shipped: 02/11/2021 Delivered (USPS): 02/13/2021 Received (PSA): 02/18/2021 Order Prep: 04/13/2021 Research & ID: 04/13/2021 Assembly: 05/10/2021 QA Check: Shipped: Received: Sent from my SM-G950U using Tapatalk

05-12-2021, 02:23 AM	#30
boilerx96 Member Join Date: Feb 2021 Posts: 2	Order Type: Reholder (expedited) 2 cards including 1998 Topps Chrome Peyton Manning RC PSA 10 Shipped: 03/06/2021 Delivered (UPS): 03/10/2021 Received (PSA): 03/10/2021 Entered: 05/10/2021 Shipped: 05/11/2021

05-12-2021, 06:56 AM	#32
Jcards Member Join Date: Mar 2021 Posts: 28	PSA seems disorganized, such an array of turnaround times

05-13-2021, 07:32 AM	#34
KPOD Member Join Date: Feb 2021 Posts: 461	Regular service ($5000 or less) 11 card reholder Received (PSA): 07/28/2020 Entered: 10/1/2020 Shipped: 04/21/2021

05-16-2021, 07:09 AM	#36
CaptLeafBlower Member Join Date: Oct 2020 Posts: 15	3 card expedited $50 per card Arrived (PSA): 3/6/2021 Entered: 4/26/2021 Shipped: 4/29/2021 I sent in a $200 reholder recently (< 500k level). Had a big crack on both sides across the card. Arrived (PSA): 5/10/2021 Entered: 5/14/2021 Currently: research id

05-16-2021, 06:44 PM	#38
gmoney328 Member Join Date: Aug 2019 Location: Navarre, Florida Posts: 4,200	So it's taking them several months to REHOLDER cards? Yeah, they're not going to come close to the July 1 "reopening". What a joke.

09-05-2021, 06:34 AM	#43
elny43 Member Join Date: May 2020 Location: Big Apple Posts: 1,525	Cross posting from the PSA order tracker. This was unbelievably fast, so fast that I sort of wish I paid for a slower service haha Not sure if this was a one-off but hopefully this helps serve as a benchmark for those trying to figure out timing. Order type: Reholder for 1 card ($75 expedited service level) Order delivered: 8/30/2021 Order received per PSA: 8/30/2021 Research and ID: 8/30/2021 Assembly: 8/31/2021 QA Check: 8/31/2021 Shipped: 9/1/2021 Received: 9/3/2021

10-16-2021, 09:55 AM	#45
ccott235 Member Join Date: Aug 2020 Posts: 23	Standard Reholder order finally nearing arrival! Seems like total process is going to be in that ~9 month neighborhood since leaving the house. Order Type: Reholder (4) Shipped: 02/11/2021 Delivered (USPS): 02/13/2021 (5 days) Received (PSA): 02/18/2021 (54 days) Order Prep: 04/13/2021 (0 days) Research & ID: 04/13/2021 (27 days) Assembly: 05/10/2021 (158 days) QA Check: 10/15/2021 (1 days) Shipped: 10/16/2021 (1 days) Received:

10-16-2021, 12:54 PM	#46
90skid Member Join Date: Jul 2020 Posts: 1,861	wow so we are talking about ~9 months for a $25 service or ~2 weeks for the $75 service level of this right now? I'd be willing to pay that premium just to get it back that much quicker.

10-31-2021, 04:57 PM	#50
sh403 Member Join Date: May 2021 Posts: 292	I have a couple high value cards I bought online that I'm contemplating sending in to PSA for reholder that I believe are for sure trimmed (I measured them against other cards in same set, and some of the ones I bought online are significantly short both ways -- like 1/16 in). Is PSA supposed to confirm that the cards aren't altered before reholdering? And if the card is determined altered during this process does the PSA guarantee kick in? Anyone have experience with these issues?