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Old 11-17-2022, 12:57 PM   #101
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Quote:
Originally Posted by t6p View Post
Same. Are you guys looking at your closed tickets on the website? If you open the ticket, you should see "Original Request" and "Modification".
I looked. No indication on my ticket that they weren't sending the initially redeemed card (see what I got a few posts above). Just got the email saying it was closed and that my redemption request was on the way. Then I got it and it was a replacement card with a nice little note inside saying basically "sorry we could not fill the original request so we've provided a replacement of equal or greater value".

Ya right, I don't trust whomever is deciding that
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Old 11-17-2022, 01:05 PM   #102
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man I've been trying to email the contacts mentioned in here at least once or twice a week

Is anyone using any key words in their email subject line to get their attention?
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Old 11-19-2022, 12:10 AM   #103
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I am still angry when they changed up the redemption page, a lot of my outstanding redemptions disappeared... still saved many of the redemption cards...
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Old 11-19-2022, 01:03 AM   #104
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So I'm a newbie at redemptions, and was unfamiliar with the replacement settings, and did not know that I could submit preferences for replacement.

This week, my Noir OG Anunoby RPA /99 was automatically fulfilled with a replacement.

I estimate the OG to be worth around $100 in today's market, but they sent me a Cornerstones Danny Manning patch auto /49 worth around $10.



Has any one had luck complaining about unfair value of the replacement and receiving a new replacement that was more fair?

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Old 11-19-2022, 02:10 AM   #105
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Just consider it a going out of business consolation prize. I know a few people have argued and been heard, but in general the answer is no.

Not counting the thousands, tens of thousands? of unfulfilled redemptions going back years and years too.

I got about a half dozen just sitting there last few years, untouched and unreplied to. Many others have more and much further back time wise.

These things should be illegal.
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Old 11-19-2022, 12:32 PM   #106
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I've had a redemption that was redeemed over 10 years ago. After a whole decade the redemption was replaced by this worthless draft product. I cannot wait for this lazy and disingenuous company to go away. They don't deserve a license from any of the major or even minor sports. Fanatics shouldn't touch this company with a ten foot pole if they know what's good for them. Panini was much better in 2012-14 when they had to be innovative to get customers to buy their products. Now they're just watered down crap.
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Old 11-21-2022, 02:45 PM   #107
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Got to give credit when it is due:

Panini just sent me an on-card Luka auto for a Lamelo rookie sticker auto and a Josh Green contenders auto.

Very pleased. Thank you for the help on this one Panini!
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Old 11-21-2022, 03:04 PM   #108
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Originally Posted by BackToWax View Post
Got to give credit when it is due:

Panini just sent me an on-card Luka auto for a Lamelo rookie sticker auto and a Josh Green contenders auto.

Very pleased. Thank you for the help on this one Panini!
how did you get them to do that? Still waiting for my Lamelo prizm auto
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Old 11-21-2022, 04:57 PM   #109
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Here we go:



They didn’t replace everything. Specifically, I still have several Giannis redemptions I’ve requested replacements for that are still pending. I also have some lower print count (/10) cards they didn’t replace. All separate tracking numbers so I assume all separate cards.


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Old 11-21-2022, 06:57 PM   #110
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Pretty much after 10-12 years Panini wiped my redemptions clean and told me to go #@#@#@#@ myself.
They can't even send me shitty NBA autos


Thanks Panini for being the one of the biggest bags of horse dicks I have ever seen.
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Old 11-21-2022, 07:06 PM   #111
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Originally Posted by snomelcrob View Post
They didn’t replace everything. Specifically, I still have several Giannis redemptions I’ve requested replacements for that are still pending. I also have some lower print count (/10) cards they didn’t replace. All separate tracking numbers so I assume all separate cards.
Has anyone had a Giannis replaced? I requested a Luka or Curry on card auto for mine. Surely they have something of equivalent value.
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Old 11-21-2022, 08:38 PM   #112
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Quote:
Originally Posted by thor_rider08 View Post
Pretty much after 10-12 years Panini wiped my redemptions clean and told me to go #@#@#@#@ myself.
They can't even send me shitty NBA autos


Thanks Panini for being the one of the biggest bags of horse dicks I have ever seen.
They should’ve just sent you $50 and called it a day.
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Old 11-21-2022, 08:51 PM   #113
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I had two random identical redemptions switch to shipped…not too hopeful I get something I like
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Old 11-21-2022, 09:02 PM   #114
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Quote:
Originally Posted by linusvanpelt View Post
So I'm a newbie at redemptions, and was unfamiliar with the replacement settings, and did not know that I could submit preferences for replacement.

This week, my Noir OG Anunoby RPA /99 was automatically fulfilled with a replacement.

I estimate the OG to be worth around $100 in today's market, but they sent me a Cornerstones Danny Manning patch auto /49 worth around $10.



Has any one had luck complaining about unfair value of the replacement and receiving a new replacement that was more fair?
I just got screwed on an Anunoby redemption as well! I got an E-mail saying they had shipped it earlier in the week. Come home to 2 packages that have freaking Patrick McCaw UNLV and Dillon Brooks Auto's in them... what a joke
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Old 11-21-2022, 09:03 PM   #115
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Does anybody have a working email in the customer service department? I had emailed Shoup but he doesn't respond anymore.

I was given 5500 points for a Jaylen Brown Noir RPA which Beckett has at $800 (Panini still uses these values)

However, there is a Adebayo Silhouette Prime on the Panini site for 30K, yet it only books for $300.

I need to talk to them lol. I'm not happy.
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Old 11-21-2022, 09:18 PM   #116
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I had a 2012-13 Gold Standard Jeremy Tyler Rookie Jersey Auto replaced with a 2013-14 Court Kings Keith Van Horn Court Kings Auto (of 249). Not bad, I thought. Supposedly have a 12 card replacement coming tomorrow via FedEx.
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Old 11-21-2022, 09:28 PM   #117
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Quote:
Originally Posted by Tarheelsfan2012 View Post
Does anybody have a working email in the customer service department? I had emailed Shoup but he doesn't respond anymore.

I was given 5500 points for a Jaylen Brown Noir RPA which Beckett has at $800 (Panini still uses these values)

However, there is a Adebayo Silhouette Prime on the Panini site for 30K, yet it only books for $300.

I need to talk to them lol. I'm not happy.
I think Shoup may left Panini a few years ago. I've e-mailed a handful of other contacts and have yet to receive any personal reply.
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Old 11-21-2022, 09:29 PM   #118
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Quote:
Originally Posted by Tarheelsfan2012 View Post
Does anybody have a working email in the customer service department? I had emailed Shoup but he doesn't respond anymore.

I was given 5500 points for a Jaylen Brown Noir RPA which Beckett has at $800 (Panini still uses these values)

However, there is a Adebayo Silhouette Prime on the Panini site for 30K, yet it only books for $300.

I need to talk to them lol. I'm not happy.
None of these #@#@#@#@#@#@#@s respond to anything.
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Old 11-21-2022, 09:32 PM   #119
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Quote:
Originally Posted by hche View Post
2012-13 NT Dual Auto Kemba/Drummond /25 replaced with a Myles Turner 2017-18 Gold Standard gold coin auto /20. The dual probably was a $200-$300 back then.
No chance on $200-300. Those Duals sold like crap out the gate, and rightfully so. This is far before any box price boom, as boxes were only around $400-600 each... and you got a RPA /199 (or less) in every box, as well as a dual sticker Auto like this in every box. They were always seen as cheap fillers, and still are.

More like a $40-50 card. I had lots of duals from this set, and picked up much better ones than this for well under $100.
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Old 11-21-2022, 09:33 PM   #120
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This thread is getting so painful to read. Panini are such scam artists. Wow.
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Old 11-21-2022, 09:45 PM   #121
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Quote:
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I think Shoup may left Panini a few years ago. I've e-mailed a handful of other contacts and have yet to receive any personal reply.
Sharp left the CS department for another department several years ago but I thought Shoup was still there. I had found some link with a lot of their emails on it so I sent him one but didn't get anything. I also sent one to the new CS manager assuming their email addresses are the same as they have been( first name initial and then last name @paniniamerica.net)
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Old 11-21-2022, 11:50 PM   #122
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Quote:
Originally Posted by Tarheelsfan2012 View Post
Sharp left the CS department for another department several years ago but I thought Shoup was still there. I had found some link with a lot of their emails on it so I sent him one but didn't get anything. I also sent one to the new CS manager assuming their email addresses are the same as they have been( first name initial and then last name @paniniamerica.net)
Ah yes, I may have got the two Davids confused. Similar last names.
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Old 11-22-2022, 12:21 AM   #123
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Received 3 replacements for the 3 mudiay Nt rpa I was owed. 2 elleby NT rpa and an immaculate sneaker auto /25 of pau gasol. I’d say fair as far as value goes but not overly exciting.


Same boat as a lot of people in that they’ve cleared out my cheap redemptions but my better ones are left. Maybe they’ll be getting to the better ones soon.

I’m waiting on

Shai obsidian rpa
Jaylen brown noir rpa
Giannis opulence auto
Paul George noir auto /5
Jimmy butler noir patch auto /40
Brandon Ingram immaculate patch auto /25

Hopeful for something reasonable as I had asked for a replacement on all of them.
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Old 11-22-2022, 03:14 PM   #124
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1500 points for an 18/19 Charles Barkley NT Insert Auto /5. Card was live so not thrilled this wasn't sent to me.
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Old 11-22-2022, 03:34 PM   #125
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Emailed the 5 contacts last Tuesday, and today, received an update that they've all been closed and replaced.

Exchanged(including redemptions and factory damaged cards):
2018-19 Court Kings Landry Shamet Heir Apparent Ruby /99
2020-21 Prizm Anthony Davis Flashback
2020-21 Playoff Contenders Isaiah Simmons Rookie Ticket
2020-21 Select Devin Vassell Red Disco Prizm /49
2020-21 Playoff Contenders Isaiah Simmons Rookie Ticket
2021-22 Prizm Evan Fournier 75th Anniversary Diamond /75
2021-22 Prizm Quentin Grimes Silver
2021-22 Playoff Contenders Day'Ron Sharpe Premium Edition Blue Shimmer Autograph /20
2021-22 Prizm Quentin Grimes Pulsar
2021-22 Prizm Kemba Walker 75th Anniversary Diamond /75
2021-22 Prizm Miles McBride Orange /49
2021-22 Playoff Contenders Tommy Tremble Rookie Ticket
2021-22 Playoff Contenders Tommy Tremble Rookie Ticket
2021-22 Mosaic FIFA Henry Martin

In exchange for:
2019 Panini Prizm Shaquille O'Neal Signatures
2020 Panini Chronicles Justin Jefferson Legacy Update Rookie Signatures /99
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