All I want to do is talk about COMC

[dlangley2]

The email said survey for some reason, but it was the exact amount I was anticipating for Black Friday ($5 for every $100 in purchases that week) and the deadline for that was tomorrow so I'm sure that is what it was.

[Tiger23]

Originally Posted by Giroux

I got the credit too. The subject of the email says $10 but the body says $5. $5 was deposited into my account.

Same case for me. COMC just can’t do basic things

[DynaEtch]

Originally Posted by dlangley2

The email said survey for some reason, but it was the exact amount I was anticipating for Black Friday ($5 for every $100 in purchases that week) and the deadline for that was tomorrow so I'm sure that is what it was.

Same here. Looks like they just used a generic survey email and included the Black Friday amount within. Title of my email was $10 but interior was the true amount, which was more because spent too much back then.

Probably should have adjusted that title to at least reflect the smallest possible amount of $5. Smh

[f2tornado]

I got my $15 credit. Good, since they still have 170 cards to check in by 2/6 and I don't want to make a deposit to cover them.

Also got my shipment a few days ago. I do some gem hunting on site but only 18% from that order were worthy of submission, probably because it had more older cards than usual. Normally average 30-40% but usually with more recent stuff.

[DynaEtch]

Originally Posted by f2tornado

I got my $15 credit. Good, since they still have 170 cards to check in by 2/6 and I don't want to make a deposit to cover them.

Probably a noob question, but is there really a way you can submit 170 cards to comc for $15? Or do you mean $15 credit added to existing credit to cover them.

[DynaEtch]

Comc shipping-

My estimated shipping date was 2/6 for a large economy shipment I placed. This morning I checked it, there were 184,000 items ahead. Just shipped a few hours ago, 1/30.

Not complaining obviously, just surprised. It’s like there’s no rhyme or reason to it, but I’ll take it.

[RustyGreerFan]

Just priced about 200 cards and at least ten percent of them I had to submit for ID correction. And then a card sold for 50 cents. A card /25 LOL And it was a card that had been on there for months. I think the buyer knows what they are doing, though, as they got the correction in already and haven't priced it - probably will have it shipped and then sell.

They've returned a card to me before after a misidentification, so I'm hoping it works correctly again. This is so tiresome.

And while I appreciate the advice on how to best request a correction, I'm still going to put a minimal amount of language. As Dyna and I have said, if we have to do the identifications, then the consignment services aren't nearly as valuable. It certainly adds time and aggravation. I still can't get anyone there to admit they use AI.

[mjohnatgt]

Originally Posted by DynaEtch

Probably a noob question, but is there really a way you can submit 170 cards to comc for $15? Or do you mean $15 credit added to existing credit to cover them.

He means as part of the overall plan to cover his submission costs. By having $15 in there, they'll process 30 cards, and then those can be sold to create store credit for the remainder of the submission.

[BryHoney]

Originally Posted by RustyGreerFan

Just priced about 200 cards and at least ten percent of them I had to submit for ID correction. And then a card sold for 50 cents. A card /25 LOL And it was a card that had been on there for months. I think the buyer knows what they are doing, though, as they got the correction in already and haven't priced it - probably will have it shipped and then sell.

They've returned a card to me before after a misidentification, so I'm hoping it works correctly again. This is so tiresome.

And while I appreciate the advice on how to best request a correction, I'm still going to put a minimal amount of language. As Dyna and I have said, if we have to do the identifications, then the consignment services aren't nearly as valuable. It certainly adds time and aggravation. I still can't get anyone there to admit they use AI.

100% on the correction requests. No need to copy and paste or put all that mumbo jumbo in (good suggestion nonetheless, myckkabongo), If you describe what the card is then there's no additional info they could possibly need. Plus, they even have a picture of it. It's not the language, or lack thereof, it's the person handling the correction requests.

On the misidentified card that someone bought from you, you can contact COMC and get that card added back to your account.

[Budler]

I purchased a card approx. 6 months ago. It was labeled as a /99. A little over a month ago I got my cards and this card was a /125. Their water mark covered up the SN so it was very hard to see. I contacted them twice and they wanted me to send them a picture of the card. Which I could not as I have no scanner or cell phone. After a month I asked again and told them just look at the image they toke and see if it was a /99 or a /125. To me this picture looks like a /125. Yesterday they finally give me credit for the card. Five weeks to clear up a mistake. Now there is a /125 cheaper than I paid and the /99 has gone up.
It is frustrating to have mistakes on 60% of order from them. Only good thing is they have refunded me for all of their mistakes.

[DynaEtch]

Originally Posted by mjohnatgt

He means as part of the overall plan to cover his submission costs. By having $15 in there, they'll process 30 cards, and then those can be sold to create store credit for the remainder of the submission.

I guess that makes sense, but how would you know the 30 get processed early, couldn’t it be all 170 towards the end? Also my comc sales are often quite slow, I wouldn’t guarantee myself sales before 2/6 like that, but I guess everyone’s different.

Separate topic, but comc does process a submission even when the store credit doesn’t cover it right, it just goes negative?

[DynaEtch]

Originally Posted by Budler

I purchased a card approx. 6 months ago. It was labeled as a /99. A little over a month ago I got my cards and this card was a /125. Their water mark covered up the SN so it was very hard to see. I contacted them twice and they wanted me to send them a picture of the card. Which I could not as I have no scanner or cell phone. After a month I asked again and told them just look at the image they toke and see if it was a /99 or a /125. To me this picture looks like a /125. Yesterday they finally give me credit for the card. Five weeks to clear up a mistake. Now there is a /125 cheaper than I paid and the /99 has gone up.
It is frustrating to have mistakes on 60% of order from them. Only good thing is they have refunded me for all of their mistakes.

Kinda surprised comc is not requiring it to be sent back…I would hope for high dollar card mistakes at least that COMC requires it shipped back, at least they could list it for charity or something

[Crosby 87]

Originally Posted by DynaEtch

Kinda surprised comc is not requiring it to be sent back…I would hope for high dollar card mistakes at least that COMC requires it shipped back, at least they could list it for charity or something

Good will towards the customer in letting them keep it. The company has already written it off, so why not let the customer keep it. It's a win win for the company.

[mjohnatgt]

Originally Posted by DynaEtch

Separate topic, but comc does process a submission even when the store credit doesn’t cover it right, it just goes negative?

They used to continue processing cards from accounts that were negative balance, but quit doing that maybe 5 years ago. Now they'll proceed cards while your balance is positive, but once they charge you for cards that take an account into negative, they put a hold on processing more cards from the account until it gets back into the black.

[DynaEtch]

Originally Posted by mjohnatgt

They used to continue processing cards from accounts that were negative balance, but quit doing that maybe 5 years ago. Now they'll proceed cards while your balance is positive, but once they charge you for cards that take an account into negative, they put a hold on processing more cards from the account until it gets back into the black.

Got it, that explains things. I was under the assumption getting near 2/6 they could suddenly process the entire batch, sending the balance into the negative. Didn’t know comc waits until it’s in the black.

Originally Posted by Crosby 87

Good will towards the customer in letting them keep it. The company has already written it off, so why not let the customer keep it. It's a win win for the company.

While probably rare, Im imaging this happening with expensive cards, like $500 or $1000 cards. It’s one thing to be able to keep a $5 or even like $25 or $50 card as a token of good will. Just saying I’m surprised if comc wouldn’t try to get an expensive card back. I know when this happens before shipment home, they do take it back, as a ‘comc buyback’, as it has happened to me before when I bought a card that I realized after the fact had a wrong description/in wrong bucket.

I guess one could argue if comc has a policy to always refund and let people keep mislabeled cards shipped home, there is an incentive lurking there for people when seeing a mislabeled card, that instead of doing what they should and just report the wrong description, to buy it instead and ship home real quick to end up with a free card. And we all know how many mislabeled cards COMC puts out there now.

Tbh for cards that aren’t cheap, maybe the right move here is not only take it back, but for comc to reverse the sale and put it back in the original sellers account. Take my example above. I bought a card advertised as 2018 Marvel Masterpieces battle spectra gems /99 for like $100. Turned out it was a base unnumbered worth about $3. Comc did buy it back. But what did they do with it then? Who knows, but maybe that should be a reversed sale and put back in original sellers inventory because why should they profit majorly off that? If that’s the case, so much for a seller ever submitting a correction request on one of their mislabeled items.

[Budler]

Originally Posted by DynaEtch

Kinda surprised comc is not requiring it to be sent back…I would hope for high dollar card mistakes at least that COMC requires it shipped back, at least they could list it for charity or something

As 99% of the cards I buy from them are under $5.00 it is not worth it to be sent back. I paid $2.00 for it and most of the others that I got refunds for was around $1.00. So it was a win-win for both of us.

Personally, I just wonder if I'm getting mistakes 60% of the times how big of a problem is it really? Am I one of the few that has bad luck and others have no problems? I understand error will be made with all the different parallels that like alike and Serial number cards. The placing of the watermark has been brought up before.

Even on a higher dollar card may not be worth it to them. The time and effect in doing a return. Yes there may be time they will ask it to be returned but it is their option.

[Budler]

Over the years I have had.
1. Cards that I have made the mistake and purchased. Just did not read it correctly and too fast to hit the buy button on a great price. I had the cards already. I put them up of sale or bring them home. My fault and I live with it.

2. Cards I have purchased with their mistakes. If I catch them before sending them home, they have taken them back. Only a few that is has happen to. I have no idea what they did with them. If I send them home and find out I let them know and we work, it out

3. If they send me a card that was not on my order. I let them know and offer to return them at their cost. I was allowed to keep them. No idea how they dealt with it on the other end.

4. If they do not send me a card that I purchased. They have given me credit. Hard to prove I did not get the cards but being a cheap card.

[Crosby 87]

Originally Posted by DynaEtch

While probably rare, Im imaging this happening with expensive cards, like $500 or $1000 cards. It’s one thing to be able to keep a $5 or even like $25 or $50 card as a token of good will. Just saying I’m surprised if comc wouldn’t try to get an expensive card back. I know when this happens before shipment home, they do take it back, as a ‘comc buyback’, as it has happened to me before when I bought a card that I realized after the fact had a wrong description/in wrong bucket.

I guess one could argue if comc has a policy to always refund and let people keep mislabeled cards shipped home, there is an incentive lurking there for people when seeing a mislabeled card, that instead of doing what they should and just report the wrong description, to buy it instead and ship home real quick to end up with a free card. And we all know how many mislabeled cards COMC puts out there now.

Tbh for cards that aren’t cheap, maybe the right move here is not only take it back, but for comc to reverse the sale and put it back in the original sellers account. Take my example above. I bought a card advertised as 2018 Marvel Masterpieces battle spectra gems /99 for like $100. Turned out it was a base unnumbered worth about $3. Comc did buy it back. But what did they do with it then? Who knows, but maybe that should be a reversed sale and put back in original sellers inventory because why should they profit majorly off that? If that’s the case, so much for a seller ever submitting a correction request on one of their mislabeled items.

In the past year I've been told by two separate companies to keep the jersey and they would send me another one. First company sent me the slim fit version instead of regular fit. I clarified they didn't want it back , they said no. It was their way of apologizing.

2nd company, said the number issue stain meant they couldn't put the jersey back on the rack and would be sent to dumpster.

Avg retail value was $140 per, hardly something that should be given away.

But if the company resolves the issue and everyone's happy. What the person does with the item shouldn't matter .

[DynaEtch]

Originally Posted by Crosby 87

In the past year I've been told by two separate companies to keep the jersey and they would send me another one. First company sent me the slim fit version instead of regular fit. I clarified they didn't want it back , they said no. It was their way of apologizing.

2nd company, said the number issue stain meant they couldn't put the jersey back on the rack and would be sent to dumpster.

Avg retail value was $140 per, hardly something that should be given away.

But if the company resolves the issue and everyone's happy. What the person does with the item shouldn't matter .

I’m sure many companies give things away like that. Especially ones that are damaged like the one and non-resellable (which would not be the case with a mislabeled card). Actually the one time ever I had to message comc about a condition issue of a card I shipped home (a 2020 Metal Universe X-Men Wolverine purely periodic that cost me $400), they did require to be shipped back to them, I was credited the shipping back, but I did have to return. As it should be tbh. That was an unusual case because the $400 card I bought was in an unnoted bucket (i.e. NM) and the card that arrived was so badly damaged in a corner it basically looked handcut/miscut. (Pretty sure that didn’t match the scans either). So in the case of damage, COMC probably does request it back.

Again, in terms of issues theres mislabels possibly not being corrected by both sellers and buyer with incentives afoot, and in the larger picture, although I doubt this happens enough, that money has to come from somewhere, and if it occurs in volume such as ebay with their constant handing out courtesy refunds and appeasing people, including the ones gaming the system, sellers in general would be affected because their fee money is going to ebay which is then paying out refunds. (Not saying comc errors and such is nearly that much, it’s obviously not, just that this is what happens on ebay). I take issue with that practice on eBay and always have. Yea ebay can be generous all they want that’s true…with us sellers’ fee money.

To be clear with his $2-5 card refunds this is not an issue whatsoever and would be impractical to have that sent back at all.

[boxbuster7]

well I got one reply from that eric guy about the managed accounts thing and sent him another question and no response

did they really only have one contact for all these managed accounts?

COMC can be so incompetent sometimes...

[mc1]

Originally Posted by boxbuster7

well I got one reply from that eric guy about the managed accounts thing and sent him another question and no response

did they really only have one contact for all these managed accounts?

COMC can be so incompetent sometimes...

No
The email posted by someone had a different contact.

[waytoomanycards]

For the standard service, does comc still list the bulk of the submission in dribs and drabs well in advance of the deadline? There's a massive time gap between their 50 cent and one dollar service (2 weeks vs 16 ).

[mjohnatgt]

Yes, they process them as they come through the pipeline.

[boxbuster7]

if user southshoresportscards is here send me a dm

thanks

[AM22RC21CR8]

Is there a way to block COMC listings for all your saved searches on eBay? I know there is an option under advanced search but it's a pain to do it individually and it doesn't seem to work very well anyways. Thanks.