All I want to do is talk about COMC

[mjohnatgt]

PSA is not to blame if Upper Deck didn't print/ cut the cards to the right size.

[boxbuster7]

Originally Posted by mjohnatgt

PSA is not to blame if Upper Deck didn't print/ cut the cards to the right size.

it could just be their general incompetence and the card is cut just fine...it is a toss up who messed up

[Crosby 87]

Originally Posted by aschade

Still no shipping coupons for Spring Cleaning Event. Has anyone heard any Updates? I am assuming its a typo and supposed to be active June 2nd-June 30th 2025 now.

"The voucher will be good for $5.99 off any shipping service and will be added to your account by Monday, May 2nd. Limit one voucher per customer. Vouchers expire May 30th, 2025"

So they either typed the wrong month twice or just late on deadline (not shocked). But if it is indeed to be sent in June. Asking people to wait 6 weeks before they can ship their purchases is just indeed bad. Considering this blurb:

" We’re so confident you’ll love using your COMC account to purchase items that we’re providing a $5.99 Shipping Voucher to COMC members who purchase at least 20 cards with your COMC Store Credit from Monday, April 21st until Sunday, April 27th."

[tomahawk]

Hi all, quick question which I'm sure has been asked before ad nauseum, but I am having a very hard time finding an answer to.

I had a card sent to eBay auction through COMC which ended up selling at a good price ($400+) however I have still not received payment, presumably because the auction winner has not paid. The auction ended last Wednesday evening. How long does it take for COMC to process a no payment and send the card back to my COMC account? Some preliminary research says four calendar days, but this has exceeded that length.

Thank you in advance!

[Swipe79]

I messaged about the shipping upcharge on my shipment and instead of actually answering my question, they responded as if I had asked where my coupon was.

This is directly what was said to me in the email reply: When checking with our team, the credit should be added to their account between 05/02 - 05/05.

Originally Posted by aschade

Still no shipping coupons for Spring Cleaning Event. Has anyone heard any Updates? I am assuming its a typo and supposed to be active June 2nd-June 30th 2025 now.

[f2tornado]

Originally Posted by Crosby 87

"The voucher will be good for $5.99 off any shipping service and will be added to your account by Monday, May 2nd. Limit one voucher per customer. Vouchers expire May 30th, 2025"

Didn't get one either. I just paid the $5.99 yesterday to ship out the 111 cards. Hopefully I buy enough before the voucher expires, whenever it arrives.

[scotthenrichs]

Originally Posted by tomahawk

Hi all, quick question which I'm sure has been asked before ad nauseum, but I am having a very hard time finding an answer to.

I had a card sent to eBay auction through COMC which ended up selling at a good price ($400+) however I have still not received payment, presumably because the auction winner has not paid. The auction ended last Wednesday evening. How long does it take for COMC to process a no payment and send the card back to my COMC account? Some preliminary research says four calendar days, but this has exceeded that length.

Thank you in advance!

Two weeks. I asked them about it after a week for one of my auctions a month back, they told me two weeks and then I got paid the next day, ha.

[boxbuster7]

am I special if my shipping voucher isn't there?

[Saraste]

Originally Posted by boxbuster7

am I special if my shipping voucher isn't there?

You would have been considered special if you had received it. #ThanksCOMC

[boxbuster7]

it is pretty amazing that they can't do anything right when we do all the work for them

[Budler]

Originally Posted by Crosby 87

"The voucher will be good for $5.99 off any shipping service and will be added to your account by Monday, May 2nd. Limit one voucher per customer. Vouchers expire May 30th, 2025"

So they either typed the wrong month twice or just late on deadline (not shocked). But if it is indeed to be sent in June. Asking people to wait 6 weeks before they can ship their purchases is just indeed bad. Considering this blurb:

" We’re so confident you’ll love using your COMC account to purchase items that we’re providing a $5.99 Shipping Voucher to COMC members who purchase at least 20 cards with your COMC Store Credit from Monday, April 21st until Sunday, April 27th."

I sent them a message about "Monday May 2th" issue, when it first came out Before the sale started. Then again on the May 4th. Still no reply to ether. Normally for me when I ask them something it is 1 to 2 days before I get a "canned" reply. (We will look into it)

[boxbuster7]

lmao

More good times to follow for sure as we have some exciting new updates coming down the road which will enhance the user experience. So, stay tuned. And as always, we welcome your feedback as to how we can do a better job to help your profits grow in 2025.

[Budler]

Originally Posted by Budler

I sent them a message about "Monday May 2th" issue, when it first came out Before the sale started. Then again on the May 4th. Still no reply to ether. Normally for me when I ask them something it is 1 to 2 days before I get a "canned" reply. (We will look into it)

I received this just a little while ago.


Emily C., May 7, 2025, 18:00 PDT:
Hello James,

Thank you for contacting us! The $5.99 credit off any shipping service will be added to your account within 2-3 weeks, as there was an initial site error that prevented this voucher from going through on May 2nd.

If you have any further questions, please feel free to visit https://comc.zendesk.com/hc/en-us and to browse our growing list of Help Center articles!

Best Regards,

Emily C.
COMC Customer Support Agent


If it is 3 weeks I will only have a few days to request the shipment. I see they changed it. It does not expire now. Would be nice if they contacted everyone like they do when they want you to send in more cards.

[Saraste]

Originally Posted by Budler

I received this just a little while ago.


Emily C., May 7, 2025, 18:00 PDT:
Hello James,

Thank you for contacting us! The $5.99 credit off any shipping service will be added to your account within 2-3 weeks, as there was an initial site error that prevented this voucher from going through on May 2nd.

If you have any further questions, please feel free to visit https://comc.zendesk.com/hc/en-us and to browse our growing list of Help Center articles!

Best Regards,

Emily C.
COMC Customer Support Agent


If it is 3 weeks I will only have a few days to request the shipment. I see they changed it. It does not expire now. Would be nice if they contacted everyone like they do when they want you to send in more cards.

Let's see if there truly isn't an expiration date. That would be very nice as I requested shipment on 1,000 cards at the end of the Spring Cleaning sale and currently have next to nothing to ship.

[MrRazorback]

I know that there is an additional submission fee for "oversized" cards, but is there a fee for thicker cards?

[mjohnatgt]

Originally Posted by MrRazorback

I know that there is an additional submission fee for "oversized" cards, but is there a fee for thicker cards?

Yes, also $3 based on their own assessment. They used to list a maximum width to be standard, but they don't anymore.

[ckjr4929]

Originally Posted by mjohnatgt

Yes, also $3 based on their own assessment. They used to list a maximum width to be standard, but they don't anymore.

I took a look back at my submissions over the last few months and this $3 charge is almost never triggered, even on cards thicker than 180 point. The only $3 additional charge I found was on a booklet card. Everything else was just charged at the standard rate for that submission level.

[Boophill]

Originally Posted by Crosby 87

"The voucher will be good for $5.99 off any shipping service and will be added to your account by Monday, May 2nd. Limit one voucher per customer. Vouchers expire May 30th, 2025"

So they either typed the wrong month twice or just late on deadline (not shocked). But if it is indeed to be sent in June. Asking people to wait 6 weeks before they can ship their purchases is just indeed bad. Considering this blurb:

" We’re so confident you’ll love using your COMC account to purchase items that we’re providing a $5.99 Shipping Voucher to COMC members who purchase at least 20 cards with your COMC Store Credit from Monday, April 21st until Sunday, April 27th."

I messaged COMC on Facebook and they responded within a minute. Told me the $5.99 credit will be deposited on May 24 and does not expire. Completely different from their initial statement.

[Seahawks fan]

Does COMC ever have sales on shipping? My cheapest shipping option is $79 to ship 370 cards with a June 21st estimated arrival. My other options are $264 by may 9th, and $487 express. This is with 0 top loaders added and estimated value of only $300 (SRP says $700 but realistic ebay prices is more like $150-300), nothing graded, and no single card worth more than $50. Kind of threw me off because usually my shipping is around $20-30.

[wizardsleeve12]

Originally Posted by Seahawks fan

Does COMC ever have sales on shipping? My cheapest shipping option is $79 to ship 370 cards with a June 21st estimated arrival. My other options are $264 by may 9th, and $487 express. This is with 0 top loaders added and estimated value of only $300 (SRP says $700 but realistic ebay prices is more like $150-300), nothing graded, and no single card worth more than $50. Kind of threw me off because usually my shipping is around $20-30.

Are you only shipping cards that you've purchased on COMC?

[DynaEtch]

If the $79 is for economy shipping, I’m assuming you have lots of cards you didn’t purchase on comc, likely transferred in from ePack. The numbers roughly match up, they are .25 a piece to ship home, no combined shipping. That’s one of the major bummers about epack, the amount they cost to ship home.

[mc1]

Originally Posted by boxbuster7

it is pretty amazing that they can't do anything right when we do all the work for them

If they don’t do anything right, why do you continue to do business with them?

If I am unhappy with the way a business treats me, i eventually take my money elsewhere.

[mjohnatgt]

No, there are never any "deals" on shipping bulk except for earning a $5.99 credit sometimes. They have said in the past that if you need to ship a very large amount (over 5,000 cards?), that you could message them to try to negotiate a lower rate.

[scotthenrichs]

Originally Posted by DynaEtch

If the $79 is for economy shipping, I’m assuming you have lots of cards you didn’t purchase on comc, likely transferred in from ePack. The numbers roughly match up, they are .25 a piece to ship home, no combined shipping. That’s one of the major bummers about epack, the amount they cost to ship home.

Same if he's in advanced reseller mode when he bought all the stuff he wants to ship now.

[Budler]

Originally Posted by boxbuster7

it is pretty amazing that they can't do anything right when we do all the work for them

I think you overstated the "We do all the work for them." That is saying Receiving, sorting, IDing, storing, pulling and shipping is not work.

Yes "we" do find errors and price them what other work do we do???

Yes!!! There are things "we" do not like about how they run their company, but it is their company.


The $79 shipping for 370 cards sounds odd. Without know what cards and how they were purchased and where you are shipping them to, it is hard to really know. As what is given the numbers just do not match up.