All I want to do is talk about COMC

[Swipe79]

I've purchased maybe a handful of cards from him - if you have time they do seem to grade things a little inconsistently so you can find deals at times. Most of it is so grossly overpriced that I avoid it...way cheaper on eBay.

Honestly, I'm struggling to find any graded vintage stuff on COMC that I need for even remotely near what they go for in the real world. Even taking a $3-4 shipping charge into account I can pay 1/2 price (or less) on eBay and get eBates money and eBay bucks on top.

I had one guy that I bought around 20 cards from, but he seems to be listing all of his new stuff really high for some reason.

Originally Posted by adamdavidson47

Do you ever wonder if that guy makes any sales? He has a few that I'd be interested in, but he's 30-40% over ebay on a lot of stuff. It's one of the few times I wish you could communicate with sellers/buyers on there.

[adamdavidson47]

Originally Posted by Swipe79

I've purchased maybe a handful of cards from him - if you have time they do seem to grade things a little inconsistently so you can find deals at times. Most of it is so grossly overpriced that I avoid it...way cheaper on eBay.

Honestly, I'm struggling to find any graded vintage stuff on COMC that I need for even remotely near what they go for in the real world. Even taking a $3-4 shipping charge into account I can pay 1/2 price (or less) on eBay and get eBates money and eBay bucks on top.

I had one guy that I bought around 20 cards from, but he seems to be listing all of his new stuff really high for some reason.

I'm working on the 59 topps all star set, trying to get psa or even bgs, but I've only managed to buy a handful that were even worth it. I overpayed by 10% on a few, a few I got for under 15 bucks, which I won't even check comps I will just buy for that price. There's a few left on the site, but I'm not paying 2-3x ebay.

[no10pin]

Originally Posted by Swipe79

I sent one in for this card. It's listed as a PSA 6 and is actually a PSA 8 (MC) - they marked it resolved for me...it's not.

https://www.comc.com/item/22036605

Looks like it's right now.

[checkoutmydeals]

Welcome, James!

[Swipe79]

Welcome James!

Originally Posted by no10pin

Looks like it's right now.

Originally Posted by checkoutmydeals

Welcome, James!

[3124508 on COMC]

Originally Posted by Swipe79

Welcome James!

Hahaha, he's been a member here for quite a while, at least on his personal account.

[Swipe79]

I've noticed when stuff like this (corrections) gets posted for all to see that they get taken care of quickly. I've assumed there has been lurking going on for a while.

Originally Posted by 3124508 on COMC

Hahaha, he's been a member here for quite a while, at least on his personal account.

[COMC James]

Thank you Houdini and everyone else! It's been quite awhile since we've been active on the Blowout Forums, but I felt it was necessary for us to have a presence on not only these forums but a handful of other forums as well.

I recognize quite a few COMC usernames who I've helped in the past via email support, so hopefully some of you are familiar with me. For those who aren't, my name is James Good and all things social media fall under my watch in my role at COMC. If you've ever watched a video that we've published, participated in a contest, or read our blog over the last couple of years, you're likely familiar with my work. I've been with COMC for coming up on six years now as a member of a couple of different teams (Identification, Customer Service, etc). On a personal note, I'm a lifelong collector, sports fanatic, finished 3rd at the 2013 Pokemon Trading Card Game World Championship, and believe that I own the largest Mitch Haniger PC in the world.

Even though we've been away for awhile, Blowout has been a great source for us to gather feedback and suggestions about COMC. We recognize that this particular subforum is home to buyers/sellers/flippers who are adament, passionate and/or invested in COMC on a deep level. That being said, I want to make sure that Blowout members have an outlet to be heard. Feedback and suggestions are always wanted, and I'll make sure that it gets to the correct departments in our company. I'll be happy to answer non-account or order specific related questions as well. Questions about specific orders/consignment submissions will still need to be directed to our Customer Service Team (staff@comc.com). I can also be reached via PM and will be around on a pretty regular basis going forward.

[COMC James]

Originally Posted by xbignick

Beats having to deal with their customer service.

In this instance, the item was purchased and repriced six seconds before you purchased it:



Although rare, this does occur when a player is in the midst of chasing history or has just put together a ridiculous stat line. Without looking at the play log of the Cardinals-Pirates game, with a 10:35am (PST) start time, I'm assuming he was in the 5th or 6th inning of his perfect game bid when the transactions happened.

[nflfans4ever]

Hi James !

Can you tell me if PSA grading will be offer in a near future.

Thanks

[JustinVerlander07]

Originally Posted by COMC James

Thank you Houdini and everyone else! It's been quite awhile since we've been active on the Blowout Forums, but I felt it was necessary for us to have a presence on not only these forums but a handful of other forums as well.

I recognize quite a few COMC usernames who I've helped in the past via email support, so hopefully some of you are familiar with me. For those who aren't, my name is James Good and all things social media fall under my watch in my role at COMC. If you've ever watched a video that we've published, participated in a contest, or read our blog over the last couple of years, you're likely familiar with my work. I've been with COMC for coming up on six years now as a member of a couple of different teams (Identification, Customer Service, etc). On a personal note, I'm a lifelong collector, sports fanatic, finished 3rd at the 2013 Pokemon Trading Card Game World Championship, and believe that I own the largest Mitch Haniger PC in the world.

Even though we've been away for awhile, Blowout has been a great source for us to gather feedback and suggestions about COMC. We recognize that this particular subforum is home to buyers/sellers/flippers who are adament, passionate and/or invested in COMC on a deep level. That being said, I want to make sure that Blowout members have an outlet to be heard. Feedback and suggestions are always wanted, and I'll make sure that it gets to the correct departments in our company. I'll be happy to answer non-account or order specific related questions as well. Questions about specific orders/consignment submissions will still need to be directed to our Customer Service Team (staff@comc.com). I can also be reached via PM and will be around on a pretty regular basis going forward.

I'm sure most of us are interested/curious in the damaged cards issue on submissions. I send in a submission, it just happens all the damage is on the same corner, but any other time I send cards anywhere else this doesn't happen.

I've read in the past COMC video tapes submissions being received and open, shouldn't users have rights to see the video of their cards being opened to make sure the damage is there and not later on in the process via an employee?

[3124508 on COMC]

Originally Posted by JustinVerlander07

I'm sure most of us are interested/curious in the damaged cards issue on submissions. I send in a submission, it just happens all the damage is on the same corner, but any other time I send cards anywhere else this doesn't happen.

I've read in the past COMC video tapes submissions being received and open, shouldn't users have rights to see the video of their cards being opened to make sure the damage is there and not later on in the process via an employee?

What kind of video cameras do you expect they have? Don't think their package openings are recorded box-break style.

[JustinVerlander07]

Originally Posted by 3124508 on COMC

What kind of video cameras do you expect they have? Don't think their package openings are recorded box-break style.

I would hope there is a camera over where their hands are. All I'm saying is if there is a video as they say, they should be releasing that video to the individual member instead of just saying "Oh, we have 100 cards with damage in the same spot on the same corner, guess it was just the post office!" I've never had as much damaged corners shipping anywhere else in the world as I do with COMC.

[Branesergen]

Originally Posted by 3124508 on COMC

What kind of video cameras do you expect they have? Don't think their package openings are recorded box-break style.

ROFL! "Holy cow look at this sick mojo base card!"

[3124508 on COMC]

Originally Posted by JustinVerlander07

I would hope there is a camera over where their hands are. All I'm saying is if there is a video as they say, they should be releasing that video to the individual member instead of just saying "Oh, we have 100 cards with damage in the same spot on the same corner, guess it was just the post office!" I've never had as much damaged corners shipping anywhere else in the world as I do with COMC.

I totally agree with the damage issue, but I just don't think that these cameras would pick up on the damage to any measurable extent, there or not.

[JustinVerlander07]

Originally Posted by 3124508 on COMC

I totally agree with the damage issue, but I just don't think that these cameras would pick up on the damage to any measurable extent, there or not.

Well, I'd just like to (hope) COMC can give us a honest take on it. I know its not that ALL of COMC members suddenly can't ship cards safely. There has to be something in the process at some point that is off. My last submission was probably the hardest I tried to make sure the cards wouldn't move around and I inspected every card before sending, then I get 150 cards with damage. It's basically apart of doing business I guess, but it shouldn't be like that and it's why I don't send as many cards as I otherwise would.

[3124508 on COMC]

Originally Posted by JustinVerlander07

Well, I'd just like to (hope) COMC can give us a honest take on it. I know its not that ALL of COMC members suddenly can't ship cards safely. There has to be something in the process at some point that is off. My last submission was probably the hardest I tried to make sure the cards wouldn't move around and I inspected every card before sending, then I get 150 cards with damage. It's basically apart of doing business I guess, but it shouldn't be like that and it's why I don't send as many cards as I otherwise would.

+1......

[mjohnatgt]

But would they be able to see when cards are being removed, if they were dropped while exiting the box? That's what he's talking about. Nobody believes the damage is happening during shipping. It's presumably happening due to being dropped by an employee.

[3124508 on COMC]

Originally Posted by mjohnatgt

But would they be able to see when cards are being removed, if they were dropped while exiting the box? That's what he's talking about. Nobody believes the damage is happening during shipping. It's presumably happening due to being dropped by an employee.

Fair enough, I thought he was referring to being able to definitely say that there was no damage to the cards upon receipt, of which I am skeptical.

[Swipe79]

Ditto to this - my Yankees PC is PSA (with a few SGC) and I would love to submit through COMC. Even if it's just a group sub type of situation.

Originally Posted by nflfans4ever

Hi James !

Can you tell me if PSA grading will be offer in a near future.

Thanks

[shrevecity]

Originally Posted by 3124508 on COMC

I totally agree with the damage issue, but I just don't think that these cameras would pick up on the damage to any measurable extent, there or not.

It might notpick up actual damage, but it very easily could pick up a stack of cards slipping out of a hand or something like that..

[shrevecity]

Looks like COMC is down.

[JustinVerlander07]

Originally Posted by 3124508 on COMC

Fair enough, I thought he was referring to being able to definitely say that there was no damage to the cards upon receipt, of which I am skeptical.

No, but if they drop a stack of cards on accident, I want to be able to see that and be credited accordingly.

[COMC James]

Originally Posted by JustinVerlander07

I'm sure most of us are interested/curious in the damaged cards issue on submissions. I send in a submission, it just happens all the damage is on the same corner, but any other time I send cards anywhere else this doesn't happen.

I've read in the past COMC video tapes submissions being received and open, shouldn't users have rights to see the video of their cards being opened to make sure the damage is there and not later on in the process via an employee?

Every package that we open is in fact opened under camera. We document information such as shipping labels as well as damage that has occurred in transit to the outer shipping box. Once a package is opened, we document how the contents of the package arrived and the packing methods used by the sender. Boxes within the shipping box containing items are also opened under camera in order to document an overview of the contents of the submission. If there is any immediately noticeable damage, such as cracked slabs, cards protruding from toploaders and damaged, or if damage occurred due to the submission being poorly packaged (i.e. loose cards within just an outer shipping box, with no inner boxes or protection), those items are documented and an email is sent to our Customer Service Team, who promptly reach out the customer. Our Receiving Team's job is to provide record as to how the contents of the package arrived, but not to determine the condition of each and every item within the submission.

That job falls on the hands of our Sorting Team. On average, we see a decline rate of around 8-10% for most basic submissions. Our Sorting Team is looking at each item with an eagle eye - from the perspective of a buyer. As we've matured and grown as a company, our standards for modern card condition has greatly increased. I can say with confidence that these teams do not routinely damage items. I personally know every employee by name on these two teams. They are just as passionate about the industry and card collecting as you and I. They handle our consignors items no differently than they would handle their own - with care, attention to detail, and concern for condition.

We take full responsibility in instances in which we do inadvertently cause damage to a consignor's items. When that occurs, we reach out to the owner via email inviting a dialogue to determine proper compensation. We are not shy about acknowledging our mistakes, which do inevitability occur, but an admittedly low rate given the sheer number of items that we handle on a weekly basis.

[JustinVerlander07]

Originally Posted by COMC James

Every package that we open is in fact opened under camera. We document information such as shipping labels as well as damage that has occurred in transit to the outer shipping box. Once a package is opened, we document how the contents of the package arrived and the packing methods used by the sender. Boxes within the shipping box containing items are also opened under camera in order to document an overview of the contents of the submission. If there is any immediately noticeable damage, such as cracked slabs, cards protruding from toploaders and damaged, or if damage occurred due to the submission being poorly packaged (i.e. loose cards within just an outer shipping box, with no inner boxes or protection), those items are documented and an email is sent to our Customer Service Team, who promptly reach out the customer. Our Receiving Team's job is to provide record as to how the contents of the package arrived, but not to determine the condition of each and every item within the submission.

That job falls on the hands of our Sorting Team. On average, we see a decline rate of around 8-10% for most basic submissions. Our Sorting Team is looking at each item with an eagle eye - from the perspective of a buyer. As we've matured and grown as a company, our standards for modern card condition has greatly increased. I can say with confidence that these teams do not routinely damage items. I personally know every employee by name on these two teams. They are just as passionate about the industry and card collecting as you and I. They handle our consignors items no differently than they would handle their own - with care, attention to detail, and concern for condition.

We take full responsibility in instances in which we do inadvertently cause damage to a consignor's items. When that occurs, we reach out to the owner via email inviting a dialogue to determine proper compensation. We are not shy about acknowledging our mistakes, which do inevitability occur, but an admittedly low rate given the sheer number of items that we handle on a weekly basis.

I understand, but shouldn't the sender be able to have access to the video of their submission being open? What is preventing that and how can it change so that option is available?