Running CGC (old CSG) Order Tracker

[TSonn]

I want to submit another bulk order but I don't want to wait 2 months. CGC needs to fix these turnaround times to stay competitive. I can get my cards back fast with PSA at $6 per card more and a ton more ROI.

[KGD54]

I submitted a card at the economy level which is 30 business days for $15. My card arrived on Monday and has not been logged into the CGC system yet. I texted the service number and they said not to worry it can take 7-10 days before they open the package and put it into their system as received. Taking over a week to get my card in the system seems very slow, this is my first order with them so I am curious how the process will go.

[YeahBuddy]

My grades finally popped.

My buddy had me sub some his pokemon cards, hes a first time grader. Had some base orignal stuff which not great condition but some his modern stuff did well includign 2 pristines, first 2 i ever got in my subs ...

sadly all my sports cards not one was a 10 ... crazy .. bout 20 cards. Tho the few i really wantd a 9 or better did get that.

[edingc]

Originally Posted by KGD54

I submitted a card at the economy level which is 30 business days for $15. My card arrived on Monday and has not been logged into the CGC system yet. I texted the service number and they said not to worry it can take 7-10 days before they open the package and put it into their system as received. Taking over a week to get my card in the system seems very slow, this is my first order with them so I am curious how the process will go.

FWIW, my first CGC order of 10 cards at economy is now scheduled for grading, but it took about that 7-10 day range for it to be put into the system after it was delivered.

[KeltonB]

Originally Posted by edingc

FWIW, my first CGC order of 10 cards at economy is now scheduled for grading, but it took about that 7-10 day range for it to be put into the system after it was delivered.

It really is random how they receive submissions. I had an economy sub delivered per USPS on Monday 2/12 and CGC marked as received on Friday 2/16, so just four days on mine.

[KGD54]

1 card- Economy 30 day service for $15
Delivered- 2/12
Received- 2/16
Scheduled for grading- 2/19? (not sure of the exact day)
Grading/Assembly/imagine-
QC
Shipped

[discodanman45]

Submitted a smaller 25 card order. Will probably do another one next week. The $9.60 price point is a big difference.

[YeahBuddy]

Originally Posted by discodanman45

Submitted a smaller 25 card order. Will probably do another one next week. The $9.60 price point is a big difference.

Yup, I love the price point compared to competitors and best slab.

While it may not be a big increase, might be some anti-psa guys who come over to CGC with the SGC sale to PSA.

I presume it wont hurt CGC as much as it will help it.

[Scottish Punk]

Originally Posted by YeahBuddy

Yup, I love the price point compared to competitors and best slab.

While it may not be a big increase, might be some anti-psa guys who come over to CGC with the SGC sale to PSA.

I presume it wont hurt CGC as much as it will help it.

If CGC was smart, they will back channeling some of the SGC graders. Get CGC to up their game in vintage grading. Make a push to get all those anti-psa guys over to CGC as well. Maybe a not so obvious cross-over special.

[discodanman45]

Originally Posted by Scottish Punk

If CGC was smart, they will back channeling some of the SGC graders. Get CGC to up their game in vintage grading. Make a push to get all those anti-psa guys over to CGC as well. Maybe a not so obvious cross-over special.

I was thinking the same thing, a SGC crossover special. That would be extremely smart. Lots of SGC people could be persuaded to move on.

[Gary]

Originally Posted by discodanman45

I was thinking the same thing, a SGC crossover special. That would be extremely smart. Lots of SGC people could be persuaded to move on.

Interesting thought,but CGC would have to poach SGC's head grader to gain the respect needed to lure current SGC faithful to CGC.Doubtful that happens.PSA would have anticipated a move by either CGC or beckett to do that,most likely some sort of agreement has been made with SGC/PSA as part of the buy out.

[discodanman45]

Originally Posted by Gary

Interesting thought,but CGC would have to poach SGC's head grader to gain the respect needed to lure current SGC faithful to CGC.Doubtful that happens.PSA would have anticipated a move by either CGC or beckett to do that,most likely some sort of agreement has been made with SGC/PSA as part of the buy out.

99% of people that grade with SGC couldn't name one grader on their staff, including the head graders.

[collective]

Originally Posted by Scottish Punk

If CGC was smart, they will back channeling some of the SGC graders. Get CGC to up their game in vintage grading. Make a push to get all those anti-psa guys over to CGC as well. Maybe a not so obvious cross-over special.

There are graders at both companies under non-competes. When you start trying to work around non-competes to hire from a competitor while simultaneously attempting to enforce non-competes to prevent competitors from hiring staff, things get messy, real quick.

[jtclockwork]

Originally Posted by discodanman45

Submitted a smaller 25 card order. Will probably do another one next week. The $9.60 price point is a big difference.

The price point is why I submit some lower end vintage to CGC, things that probably aren't worth sending to other companies but i still want slabbed. Personally, I like how they grade vintage. I think it's more consistent than the others. I have a 70 card order sitting here but I haven't sent it off yet.

[gmarutiak]

Just got an email that reholders are back down to $5.00 permanently. I like that.

[YeahBuddy]

yeah and also removed max value on that reholder fee so its just straight $5 all around.

[NYJNYYFan]

Really happy with my latest submission. They blew past the 30 day estimate for Economy level.

9 Cards
Received 2/26
Shipped 3/6

Highlights:

2023 Finest Flashbacks J-Rod Superfractor - Pristine 10
2023 Prizm Aaron Rodgers Gold Shimmer - Pristine 10
White Box 1/1 Rodgers Immaculate Auto - 10

[KeltonB]

Originally Posted by NYJNYYFan

Really happy with my latest submission. They blew past the 30 day estimate for Economy level.

9 Cards
Received 2/26
Shipped 3/6

Highlights:

2023 Finest Flashbacks J-Rod Superfractor - Pristine 10
2023 Prizm Aaron Rodgers Gold Shimmer - Pristine 10
White Box 1/1 Rodgers Immaculate Auto - 10

Hmmm, they've had my 11 card Economy since 2/16 and its still showing Scheduled for Grading as of today

Congrats on the great grades on yours!

[discodanman45]

Originally Posted by NYJNYYFan

Really happy with my latest submission. They blew past the 30 day estimate for Economy level.

Looks like they reduced time estimates. 20 days for Economy and 40 days for Bulk.

[Dereth]

I sent in two orders on 2/14, one for grading and one for reslab. I got the grading order back on 3/1 and the reslab back on 3/6.

It was my first time grading with them directly, and the turnaround time was much faster than I expected. I can’t say that I’m a fan of them sending it back via FedEx with no ability to reroute or hold for pickup though.

Edit: They also really need to make an app.

[The_Reverend]

Originally Posted by Dereth

I sent in two orders on 2/14, one for grading and one for reslab. I got the grading order back on 3/1 and the reslab back on 3/6.

It was my first time grading with them directly, and the turnaround time was much faster than I expected. I can’t say that I’m a fan of them sending it back via FedEx with no ability to reroute or hold for pickup though.

Edit: They also really need to make an app.

The last time I used them I thought I rerouted my order to the FedEx pickup at my Dollar General 2 miles from my house.

[Dereth]

Originally Posted by The_Reverend

The last time I used them I thought I rerouted my order to the FedEx pickup at my Dollar General 2 miles from my house.

I grade a lot with PSA and alway reroute orders so that I can pick them up instead of rolling the dice on being there when FedEx arrives. I was surprised that the option wasn’t available with CGC too. I actually called their customer service and they confirmed that the option to reroute wasn’t available. They told me that if the order ended up being returned to them, they could change the address to my PO Box.

[mtski13]

Originally Posted by Dereth

I grade a lot with PSA and alway reroute orders so that I can pick them up instead of rolling the dice on being there when FedEx arrives. I was surprised that the option wasn’t available with CGC too. I actually called their customer service and they confirmed that the option to reroute wasn’t available. They told me that if the order ended up being returned to them, they could change the address to my PO Box.

The way around this is to change your ship to address when you submit to a local FedEx office.

I had the no reroute problem on my first order when I started grading with them again. I have had all my subsequent orders shipped to a local FedEx office by inputting their address when I fill out the submission form. This has worked flawlessly so far. It goes straight to them and they hold for pickup.

[The_Reverend]

Originally Posted by mtski13

The way around this is to change your ship to address when you submit to a local FedEx office.

I had the no reroute problem on my first order when I started grading with them again. I have had all my subsequent orders shipped to a local FedEx office by inputting their address when I fill out the submission form. This has worked flawlessly so far. It goes straight to them and they hold for pickup.

I will definitely do this on the order I am filling out to my shipping place. That is smart because more times than not I am not home.

[discodanman45]

CGC really needs to do a better job tracking credits for their memberships. Second time in a row they didn't apply credit properly.