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Old 12-22-2025, 11:20 AM   #51
machine74
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They keep going in and out of stock, and if you're lucky enough to get any in your cart, by the time the page loads, they're gone again.

What a great way to sell product.
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Old 12-22-2025, 11:30 AM   #52
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The process wouldn't be as bad if their shop software wasn't so poor. I mean if I try to buy something, it sells out before I check out, that's life. But with Topps it will re-appear as available for up to 30 minutes. Sometimes you get in line, sometimes you get in checkout, then you go to check out and it'll say unavailable, or cart is empty, etc. Then five minutes later it will show as available, same process.

I know some boxes will appear back in stock maybe due to failed payment etc. but it just feels like a broken checkout system which can add to the frustration.
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Old 12-22-2025, 11:31 AM   #53
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Quote:
Originally Posted by Joshi City View Post
The process wouldn't be as bad if their shop software wasn't so poor. I mean if I try to buy something, it sells out before I check out, that's life. But with Topps it will re-appear as available for up to 30 minutes. Sometimes you get in line, sometimes you get in checkout, then you go to check out and it'll say unavailable, or cart is empty, etc. Then five minutes later it will show as available, same process.

I know some boxes will appear back in stock maybe due to failed payment etc. but it just feels like a broken checkout system which can add to the frustration.
Concur about the software. Inconsistent results while it pops in and out of stock.
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Old 12-22-2025, 11:39 AM   #54
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Quote:
Originally Posted by Joshi City View Post
The process wouldn't be as bad if their shop software wasn't so poor. I mean if I try to buy something, it sells out before I check out, that's life. But with Topps it will re-appear as available for up to 30 minutes. Sometimes you get in line, sometimes you get in checkout, then you go to check out and it'll say unavailable, or cart is empty, etc. Then five minutes later it will show as available, same process.

I know some boxes will appear back in stock maybe due to failed payment etc. but it just feels like a broken checkout system which can add to the frustration.
Honestly, how hard would it be to just let people lock in orders in their cart? Once the items are in the cart, give people 5 minutes to fill in their info and if they don't do it in time, put the items back as available?

This whole thing of waiting "in line" then putting in your info, selecting to pay, and then having the "it's sold out" sign pop up is eternally frustrating.

I don't know of a single company that hates its consumers more than card manufacturers.
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Old 12-22-2025, 12:05 PM   #55
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I agree, the reserve in cart would be nice. I had it in my cart so many times and it got removed everytime I tried to process payment.
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Old 12-22-2025, 12:15 PM   #56
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how hard would it be to just let people lock in orders in their cart?
That's not how Shopify works. That would be an entirely different website design.
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Old 12-22-2025, 01:13 PM   #57
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Quote:
Originally Posted by thenightman View Post
Honestly, how hard would it be to just let people lock in orders in their cart? Once the items are in the cart, give people 5 minutes to fill in their info and if they don't do it in time, put the items back as available?

This whole thing of waiting "in line" then putting in your info, selecting to pay, and then having the "it's sold out" sign pop up is eternally frustrating.

I don't know of a single company that hates its consumers more than card manufacturers.
When WWE Topps Chrome hobby released all you had to do was refresh the boxes page, click add to cart on cases, then the 2nd case click a different button they no longer have that automatically took you to the checkout page, then hit place order. It literally took less than 10 seconds and cases were there for like a minute. There were no errors, no we don't accept credit cards, we don't ship to your address, no cart jacking, no saying out of stock when it wasn't sold out, no going in and out for 20-45 minutes. But it would just be too damn hard to have all the product there for a minute or so and as many manual users checkout as possible.

It was that simple process for the first handful of releases when they switched to Shopify then it became miserable as some point soon after.
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