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Old 09-26-2015, 04:57 PM   #51
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The idea that COMC would steal these cards seems completely ridiculous to me.
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Old 09-26-2015, 05:02 PM   #52
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You should NOT have posted these with exposed personal information as I requested you not.. but as everyone can now see.. this package was damaged to the extent of needing a "we care" apology. The fact that COMC says none was provided.. and the package has clearly been open leads to many many red flags.

I know many hate me on here, and trust COMC without question.. but please use logic here.


EDIT: I did not reply to your message so I will here. COMC probably has no idea who handled this package originally or how they handled it. There are far too many questions about what happened here. They did not provide you with an image of the package before they opened it did they?

Last edited by Imac7065; 09-26-2015 at 05:12 PM.
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Old 09-26-2015, 05:10 PM   #53
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Sorry man, I saw your message on here to upload the two pics so I did. I'm with my sick 2 year old today and just saw your Ebay message not to show the addresses. My mistake, sorry about that. I edited my post to remove, feel free to take yours down as well?

Oh and no... comc does not provide images before opening, they simply open the package and take a pic and email you what was inside.
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Old 09-26-2015, 05:14 PM   #54
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Sorry man, I saw your message on here to upload the two pics so I did. I'm with my sick 2 year old today and just saw your Ebay message not to show the addresses. My mistake, sorry about that. I edited my post to remove, feel free to take yours down as well?

Oh and no... comc does not provide images before opening, they simply open the package and take a pic and email you what was inside.
Sorry to hear about your child and I too have removed it. If you can send me the attachment on eBay I can edit it properly to remove personal information. Thank you for taking that action.

Again.. I do not think you did wrong here (other than not providing all information).. I too would be upset if this happened. You just have to understand that the issue here is with COMC, not me. They are claiming a severely damaged package was not handled properly by USPS.. then only provided you images of an already opened package that they say had its contents removed. How on earth could I assume that one company did no wrong, while the other did? That's why buyer protection is voided for situations like this.

For the record if a package has been damaged by USPS while in transit (which does happen frustratingly) I happily accept a return from any customer with a full refund of item cost plus shipping.

Last edited by Imac7065; 09-26-2015 at 05:19 PM.
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Old 09-26-2015, 05:19 PM   #55
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Sorry to hear about your child and I too have removed it. If you can send me the attachment on eBay I can edit it properly to remove personal information. Thank you for taking that action.

Again.. I do not think you did wrong here (other than not providing all information).. I too would be upset if this happened. But your issue is with the company that caused this.. COMC. The damage on that package would have triggered things that COMC says did not occur.. and the package itself was opened..

For the record if a package has been damaged by USPS in the past (which does happen) I happily accept a return from any customer with a full refund of item cost plus shipping.
Lol. Are you serious man? His issue is with COMC? All they did was accept the package. This is no different than if you would of shipped it directly to him and it arrived like this. You probably did nothing wrong, but surely you know by now that its on you to protect yourself in these situations with insurance.
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Old 09-26-2015, 05:19 PM   #56
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Can I get a recap on how this is COMC's fault?
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Old 09-26-2015, 05:21 PM   #57
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Lol. Are you serious man? His issue is with COMC? All they did was accept the package. This is no different than if you would of shipped it directly to him and it arrived like this. You probably did nothing wrong, but surely you know by now that its on you to protect yourself in these situations with insurance.

According to the OP.. COMC is claiming a package severely damaged arrived without a "we care" apology letter... that is not possible. When you see the images we had to remove you will understand this better. The images currently seen on this thread are very misleading.
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Old 09-26-2015, 05:25 PM   #58
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Why would there be a "We are Sorry" envelope when the outside of the bubble mailer looks to be in perfect condition?

Your cards were most likely lifted by a postal employee somewhere in shipment.



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Old 09-26-2015, 05:26 PM   #59
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I thank the OP for sending me the images so I could edit out the personal shipping information and show the actual damage on this package...





Last edited by Imac7065; 09-26-2015 at 05:30 PM.
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Old 09-26-2015, 05:27 PM   #60
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Why would there be a "We are Sorry" envelope when the outside of the bubble mailer looks to be in perfect condition?

Your cards were most likely lifted by a postal employee somewhere in shipment.

[/
When you willfully ignore information provided to fit your own narrative.. you get mislead. I just posted a photo of the actual damage to the package COMC says had no letter.
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Old 09-26-2015, 05:31 PM   #61
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This is a damn shame.
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Old 09-26-2015, 05:32 PM   #62
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This is a damn shame.
This.. I 100% agree with.
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Old 09-26-2015, 05:33 PM   #63
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Originally Posted by Imac7065 View Post
When you willfully ignore information provided to fit your own narrative.. you get mislead. I just posted a photo of the actual damage to the package COMC says had no letter.
Thanks for the additional picture. It does provide everyone a better view of what happened.

Does anyone believe that COMC took advantage of this situation? Sure seems like a postal issue to me.
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Old 09-26-2015, 05:35 PM   #64
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Originally Posted by 37Jetson View Post
Thanks for the additional picture. It does provide everyone a better view of what happened.

Does anyone believe that COMC took advantage of this situation? Sure seems like a postal issue to me.
What anyone believes is irrelevant. Have postal employees stolen items before? Sure.. have private company's employees stolen items before? Sure...

The fact that no "We care" envelope was provided on the package shown above is a giant red flag for me here.. that's the entire point of the issue at hand and why COMC should either provide indisputable information (IE the package pre opening)... or compensate yaga for their loss.

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Old 09-26-2015, 05:36 PM   #65
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FWIW, I've purchased from imac several times in the past and never had an issue.
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Old 09-26-2015, 05:41 PM   #66
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Quote:
Originally Posted by Imac7065 View Post
What anyone believes is irrelevant. Have postal employees stolen items before? Sure.. have private company's employees stolen items before? Sure...

The fact that no "We care" envelope was provided on the package shown above is a giant red flag for me here.. that's the entire point of the issue at hand and why COMC should either provide indisputable information (IE the package pre opening)... or compensate yaga for their loss.
So to be specific you are claiming that COMC stole these cards?
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Old 09-26-2015, 05:45 PM   #67
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So to be specific you are claiming that COMC stole these cards?
I have no idea.. I am saying all evidence (and logic) points to the package being altered by COMC though yes. Where the contents went, I have no earthly idea.
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Old 09-26-2015, 05:46 PM   #68
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FWIW, I've purchased from imac several times in the past and never had an issue.
Me too and I agree.
Imac or COMC is not at fault.
The blame belongs on the postal service whom have lost all pride in their work.
Sorry to hear this happened. this kind of thing happens all to often.
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Old 09-26-2015, 05:50 PM   #69
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Me too and I agree.
Imac or COMC is not at fault.
The blame belongs on the postal service whom have lost all pride in their work.
Sorry to hear this happened. this kind of thing happens all to often.
Thank you for speaking out but I disagree. I have stated multiple times in this thread when a package is damaged to the point this one is claimed to be.. USPS puts the package in a "we care" plastic sleeve with an apology letter. That did not happen in this case. It would take a GIANT cluster F on the part of USPS for this to happen the way COMC claims.


That being said.. I have had 5 packages "disappear" on me from USPS within the last 6 months.. I am highly frustrated with them lately myself.

PS.. I have over 1000 items listed this week.. plenty of the kind of things you buy. Thanks for your continued business.
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Old 09-26-2015, 05:55 PM   #70
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tire tracks???!!!!

it's just dirt outside and you can see the bubbles from the mailer. it looks like someone dropped it to a wet/dirty ground nothing else.
try it by your self, take a bubble mailer and rub it to wett/dirt, the bubbles become visible.

usps issue.

but that bubble mailer looks like it was never sealed.

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Old 09-26-2015, 05:57 PM   #71
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Quote:
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when a package is damaged to the point this one is claimed to be..
All I see is a boot print on the outside of the envelope. What am I missing on the severe damage claim?
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Old 09-26-2015, 05:58 PM   #72
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All I see is a boot print on the outside of the envelope. What am I missing on the severe damage claim?
the label is nearly torn in half and lifted
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Old 09-26-2015, 06:02 PM   #73
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Quote:
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tire tracks???!!!!

it's just dirt outside and you can see the bubbles from the mailer. it looks like someone dropped it to a wet/dirty ground nothing else.
try it by your self, take a bubble mailer and rub it to wett/dirt, the bubbles become visible.

usps issue.

but that bubble mailer looks like it was never sealed.
this reply is just absurd lol. It's either a stomped foot print or some sort of track.. that is very clear. If the item was wet at any point it would shrivel not tear... and again would come with the "we care" letter.
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Old 09-26-2015, 06:03 PM   #74
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the label is nearly torn in half and lifted
So this is your reason for not refunding the buyer?
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Old 09-26-2015, 06:04 PM   #75
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So this is your reason for not refunding the buyer?
Just stop trying.. I'm not going to reply to your fishing expedition any further. This is where threads turn into circus acts so I am just cutting you off here. You already knew the answer to your question before asking it.. stop playing your games.
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