Running CGC (old CSG) Order Tracker

[wrosy313]

Originally Posted by discodanman45

That makes complete sense! Forgot they are all in the same building. It seems like they have been on the week of March 29 for packages for two weeks now. Once they get to the next week we should get a good idea on how hard they were hit by PSA.

Yeah, I get it. I have an order delivered that week that still hasn’t been entered, and the one order that has been entered hasn’t even been schedule for grading yet (3/23 arrival). But I can be patient.


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[Gary]

Quick update,CSG sent me an email yesterday to call them to give my credit card info (i guess the online form just saves the last 4 numbers),while i had them on the phone i asked about my "delivered" on 4/5/21 Economy order,(not yet entered).the rep was pretty cool and honest (a nice switch from Say PSA's Cs reps) They are behind so no surprise there,the rep said best case 65-70 days,worst case 90 days.You may see them adjust turn around times shortly.He did say they took a beating the first 2 weeks after the PSA shut down so if you sent a sub in the middle 2 weeks of April your going to wait 100+ days.

[PostBaloney]

Express order was showing subgrades for a week but they are all 0's now. Not sure what that means but hopefully it will be shipping soon.

[Dukeboy73]

Service level: Express with Subs
# of Cards Submitted: 9

Order Shipped: 03/25/2021 Fedex
Postal Delivery: 03/29/2021
CSG Received: 04/01/2021
CSG Scheduled For Grading: 04/02/2021
CSG Grading / QC: 04/5/2021
CSG Finalized / Imaged / Shipped:4/13/2021


Service level: Standard with Subs
# of Cards Submitted: 16

Order Shipped: 03/26/2021 Fedex
Postal Delivery: 03/30/2021
CSG Received: 5/17/2021
CSG Scheduled For Grading:5/18/2021
CSG Grading / QC:
CSG Finalized / Imaged / Shipped:


Service level: Economy with Subs
# of Cards Submitted: 56

Order Shipped: 04/02/2021 Fedex
Postal Delivery: 04/08/2021
CSG Received:
CSG Scheduled For Grading:
CSG Grading / QC:
CSG Finalized / Imaged / Shipped:


Service level: Bulk - Quick
# of Cards Submitted: 76

Order Shipped: 04/02/2021 Fedex
Postal Delivery: 04/08/2021
CSG Received:
CSG Scheduled For Grading:
CSG Grading / QC:
CSG Finalized / Imaged / Shipped:


Service level: Bulk - Quick with Subs
# of Cards Submitted: 56

Order Shipped: 04/02/2021 USPS
Postal Delivery: 04/05/2021
CSG Received:
CSG Scheduled For Grading:
CSG Grading / QC:
CSG Finalized / Imaged / Shipped:

[gachimai]

Order Type: Express
# of cards: 3
Delivered to CSG per Fedex: 4/28/21
Order received CSG: 5/6/21
Scheduled for Grading: 5/7/21
Received back from CSG: 5/18/21

The slabs are great. Looking forward to submitting more.

[KeltonB]

Updates:

Service level: 40 Day Economy
Cards: 7 (w/subs)

Order Shipped: 03/15/2021 (USPS Priority Mail)
Postal Delivery: 03/22/2021
CSG Logged: 04/23/2021
Scheduled For Grading: 05/04/2021
Grading / Quality Control: 05/26/2021
Finalized / Imaged / Shipped:
Delivered: (USPS Registered Mail)


Service level: Express
Cards: 1 (w/subs)

Order Shipped: 04/27/2021 (USPS Priority Mail)
Postal Delivery: 05/01/2021 (Signed for 05/03/2021)
CSG Logged: 05/11/2021
Scheduled For Grading: Skipped (straight to Grading)
Grading / Quality Control: 05/13/2021
Finalized / Imaged / Shipped: 05/19/2021
Delivered: 05/24/2021 (USPS Registered Mail)

[Jbenn26]

Glad to see atleast some people's orders getting finished

[GiantPirate]

Question for others here...

Twice CSG has sent me an invoice ever since my order went to the "scheduled for grading phase".

I submitted my credit card info with my order. So I thought that was taken care of. Does anyone know if this means there is some issue with the payment? Nowhere on the invoice does it seem to indicate that it has been paid, but I double checked my submission papers and clearly it has my CC info.

Just want to make sure I'm not holding up the grading process and them sending you an invoice is a normal part of the process.

Thanks in advance!

[IAmNoName]

Originally Posted by GiantPirate

Question for others here...

Twice CSG has sent me an invoice ever since my order went to the "scheduled for grading phase".

I submitted my credit card info with my order. So I thought that was taken care of. Does anyone know if this means there is some issue with the payment? Nowhere on the invoice does it seem to indicate that it has been paid, but I double checked my submission papers and clearly it has my CC info.

Just want to make sure I'm not holding up the grading process and them sending you an invoice is a normal part of the process.

Thanks in advance!

You need to call. Their system only saved the last 4 numbers at the beginning. Once they input again you will be all set. I had same problem

[GiantPirate]

Originally Posted by IAmNoName

You need to call. Their system only saved the last 4 numbers at the beginning. Once they input again you will be all set. I had same problem

Thanks! Just gave them a call and handled it. Hopefully these will be graded soon!

[awd]

Update:

Standard
3 cards with subs

FedEx delivered:3/31/2021
CSG entered :5/17/2021
Sch for grading :5/19/2021
Grading/QC :
Finalized:
Shipped:

Economy
2 cards with subs

FedEx delivered:3/31/2021
CSG entered :5/17/2021
Sch for grading :5/21/21
Grading/QC :
Finalized:
Shipped:

[discodanman45]

Oops, wrong thread!

[Springer]

50 card bulk order, 12 w/ subs

Delivered:3/29/2021
Received:5/19/2021
Scheduled for grading :
Grading/QC :
Finalized:
Shipped:

[warderjack769]

59 card bulk order, 42 w/ subs

Delivered:3/26/2021
Received:5/20/2021
Scheduled for grading :
Grading/QC :
Finalized:
Shipped:

Was really starting to get worried about this one.

[PostBaloney]

WHOA! Standard order just shipped out today completely unexpected, less than 3 weeks total from when it was checked in!! I'm in shock! LFG CSG!

Status: Finalized / Imaged / Shipped
Received: 5/3/21
Shipped: 5/21/21

[GiantPirate]

Standard order received on 5/4/21 moved to grading/quality control. Seems like good progress!

[SacKingsR1]

Why do they keep grading items received for standard order that came in this month but not the standard orders that came in early last month? It's nice that some people are getting cards graded within 1-2 weeks, but when others pay for the same service and it has been over a month, it makes no sense :/

I am hoping mine gets sorted soon because I am excited about CSG, but I do not understand their lack of consistency. They need to be opening the packaged to check for what type of orders are coming in otherwise what is the point of paying for a service level?

[Jbenn26]

Originally Posted by SacKingsR1

Why do they keep grading items received for standard order that came in this month but not the standard orders that came in early last month? It's nice that some people are getting cards graded within 1-2 weeks, but when others pay for the same service and it has been over a month, it makes no sense :/

I am hoping mine gets sorted soon because I am excited about CSG, but I do not understand their lack of consistency. They need to be opening the packaged to check for what type of orders are coming in otherwise what is the point of paying for a service level?

If you didn't write standard on the outside of the box more then likely it will be treated as bulk

[MarkyVersace]

I sent some cards through a group sub and one of my bulks is scheduled for grading according to them, but i still cant bring up the submission through the tracker with the sub number. Is the tracking broken or should I just wait longer?

[pjray55]

Has anyone had problems with being overcharged for autos on subs?

I have 58 card bulk sub that has been in for a while and I was charged $1.80 per card for the auto fee even though the vast majority of cards were not autographed.

[mrgant]

Originally Posted by Jbenn26

If you didn't write standard on the outside of the box more then likely it will be treated as bulk

... that's annoying, as their website only says "Clearly write WK (for WalkThrough grading tier submissions) or EX (for Express grading tier submissions) on the outside of the shipping box." It makes no mention of standard, economy, or bulk. Considering that I have submitted to PSA many times and always write the tier of service on the box, I guess this is my bad. but still.... annoying.

[Jbenn26]

Originally Posted by mrgant

... that's annoying, as their website only says "Clearly write WK (for WalkThrough grading tier submissions) or EX (for Express grading tier submissions) on the outside of the shipping box." It makes no mention of standard, economy, or bulk. Considering that I have submitted to PSA many times and always write the tier of service on the box, I guess this is my bad. but still.... annoying.

Definitely still annoying but I just assume when they got swamped by packages if It didn't say anything on the outside it just went into a bulk pile

[GiantPirate]

My standard order that was sent 3/25 and received on 5/4 has been graded and shipped.

Grades were brutal. I really checked these cards out and out of a stack of many, picked just six to submit at Standard.

3 9's
2 8's
1 9.5

Ah well. 9.5 wasn't even the one I really wanted to GEM either. Lebron rookie came back a 8. 9.5 was an AI Topps rookie.

Definitely tough company for grading. Not saying that's a bad thing but I'll be curious to see when I crack those two if I really missed something.

[discodanman45]

Originally Posted by GiantPirate

My standard order that was sent 3/25 and received on 5/4 has been graded and shipped.

Grades were brutal. I really checked these cards out and out of a stack of many, picked just six to submit at Standard.

3 9's
2 8's
1 9.5

Ah well. 9.5 wasn't even the one I really wanted to GEM either. Lebron rookie came back a 8. 9.5 was an AI Topps rookie.

Definitely tough company for grading. Not saying that's a bad thing but I'll be curious to see when I crack those two if I really missed something.

I think every grading company has tightened their standards up. I got blasted at SGC recently with a few cards. Did you get subgrades? After seeing surface grades at CSG I would be hesitant of sending any chrome or refractor card to CSG. I think they use images to help give grades and they really need to loosen up the metrics they use. The 10x magnification they use is too much IMO.

[GiantPirate]

Originally Posted by discodanman45

I think every grading company has tightened their standards up. I got blasted at SGC recently with a few cards. Did you get subgrades? After seeing surface grades at CSG I would be hesitant of sending any chrome or refractor card to CSG. I think they use images to help give grades and they really need to loosen up the metrics they use. The 10x magnification they use is too much IMO.

Main issue was a 7.5 surface on my Lebron Bazooka mini (so not chrome) and a 7.5 corners on my Kobe UD3 Mini Rookie which I just don't understand at all.

The only chrome I sent in was an AI Bowman's Best RC which came back a 9 with surface getting a 9.

I dunno. Again, I love the tightening up of standards but I'm surprised still.