All I want to do is talk about COMC

[Hallco]

Originally Posted by discodanman45

They have multiple warehouses in Washington. I think they are picked up, brought to other locations to be scanned and evaluated, and they will then make their way to the primary location. Sometimes it only takes a few days for them to not have the stored remotely label.

Thanks Dan! I appreciate the info!

[pfb11]

Originally Posted by checkoutmydeals

It would have been nice if the unprocessed cards were sleeved, put in a team bag, and then added to the buyer's account as a single item with a $1 handling fee. They could then either price it and sell to someone else, or add it to a shipment, or opt to send it to charity.

If successful, this could lead to COMC being able to group and list other bulk lots.

this is an EXCELLENT idea

[Budler]

Originally Posted by MyckKabongo

Just got the app. I know others have had it for longer--would welcome thoughts from you all.

* Need to fire up the old iPad and try it there but based on the screenshots in the ios store listing vs what I'm seeing in Android, the overall look and feel on ios is much cleaner. Sigh..

* In the iOS screenshot it shows a blue dot with a number showing number of new results on a saved search (similar to ebay app). Great feature. If you could get notifications on new listings, that'd be amazing.

* Search, browse and buy features are all solid.

* Would love to see sold items summary and be able to get notifications for sales. Fine-tuned controls for notifications will be needed.

* Watch List experience is subpar. When I go back to the list after doing any sort of interaction with a watched item, it brings me back to the tip of the list instead of bringing me to where I was.

* There are some defects. Elite image thumbnails aren't loading. The "owned" border effect shows up on cards I sold ages ago.

* I implore COMC to treat this as the #1 priority that it should be.

For years I have been trying to get them to improve their watch list in several ways. yours is just one of them.

[tdbaseballcards]

Regarding the app. Here are my thoughts since I've been using it since April -

They just updated functionality that I requested (and I'm sure others) because before you couldn't accept/decline/counter an offer within the app. It redirected you to the browser and was a PITA. Glad to see this has been changed.

You also can now adjust the pricing on items in your inventory, which was much needed. Again, this was not a thing during testing and was a PITA.

There isn't a way to make an offer on multiple items from the same seller or add items to a cart. You also can't request a shipment from the app.

The watchlist when you have it sorted by recently added, it goes by when the card was added to the site, not added to your watch list. I find this very frustrating. You also can't search your watchlist.

You can't see your sales history so you have no idea what items (if any) sold recently.

The search is better than the current website (spoiler alert it is also being updated and releasing soon). The saved searches even though it shows a number next to it, it doesn't just show the 'new' items. Instead of pulling up '2' it just pulls up all the results.

I get notifications when I get an offer (notifications are enabled) which is nice.

It's pretty smooth to search for an item and buy it. I have some saved searches and I've been able to buy items pretty quickly each day that fall in what I want.

The 'owned' thing is annoying if you are a flipper. It shows cards purchased from forever ago. Sometimes when scrolling I don't remember ever having that card. I wish you can turn it off/on like the advanced reseller shipping option.

No submission status viewing, no sales history data, setting up promotions, and not really much for sellers besides your inventory and offers.

No SRP or sales data when buying or pricing (I know many of you don't use it, but many people do).

I wish you could do everything on the app that you can do on the website but you can't. I don't know if they even want to get there or will, but I can dream.

This is all I can think of right now.

[JustMoe]

Originally Posted by RealDocStrange

How does this work when other feedback is “breaker keeps base cards”?

All of this seems rushed and not well thought out. (bold added in edit)

An easier way to do this is:
All rookies and “hits” and “1sts” get processed for free.
Customer has option to request processing of anything else.
All remaining cards ship to customer for a fixed fee. Customer can refuse that shipping if they so choose.


Sent from my iPhone using Tapatalk

AKA Standard COMC Operating Procedure:

1 - come up with a idea
2 - announce it
3 - publicly figure out how it's supposed to "work"
4 - realize it's not a good idea
5 - stop talking about it and let it disappear after awhile

[sthoemke]

Originally Posted by bryanscs

According to what they told me, vet base & base inserts are not included in your box break processing. However, if you chose to pay processing fees, they would add them to your account.

I can understand veterans/commons, but it is disapointing that base inserts aren't included. And what about popular/hot players that aren't rookies. (Ohtani, for example).

And what about sets that are mostly rookie-related? (college, some multi-sport, NWSL, etc). Will all or most of those sets be scanned and transferred to your COMC account?

[JustinVerlander07]

App is live, download it try to sign it...password is 'expired', try to change it, app won't let me.

Good work COMC!

[bradical]

Originally Posted by JustinVerlander07

App is live, download it try to sign it...password is 'expired', try to change it, app won't let me.

Good work COMC!

Same.

[Giroux]

I had to change it through the website and can access the app now

[bradical]

Originally Posted by Giroux

I had to change it through the website and can access the app now

I was able to change my password to my same password, and then I had access to the app.

[wubh]

Used the app for about 15 mins and I like it so far and can see myself using it when I'm killing time. Navigation is far more enjoyable than the ebay app but that's a pretty low bar.

I'll still primarily be a desktop user but the bare minimum I wanted to see was an improvement to using the regular site on mobile.

I like the 'already owned' feature showing up in the listings. I searched one of my player PCs and that was nice to show cards I already have in my port.

It would be great if there could be a way to also show a card that I've previously shipped. While I have some spreadsheets for my PC, I don't always want/can pull those up and they are definitely not 100% accurate.

It felt like moving between cards or accepting offers had some significant lag on Android for me. Hopefully that can be fine tuned over time.

[longhornjunkie]

What a nuisance having to change my password again. Didn't change it that long ago when they forced everyone, or seems like it anyway.

[cholodolo]

Does COMC usually send a lot of staff to The National?

Experiencing an unusually long processing time on an item purchased through eBay.

Just curious if that explains it.

[allstarcollect]

Originally Posted by JustinVerlander07

App is live, download it try to sign it...password is 'expired', try to change it, app won't let me.

Good work COMC!

Same. Yeah!

[longhornjunkie]

Originally Posted by tdbaseballcards

Regarding the app. Here are my thoughts since I've been using it since April -

They just updated functionality that I requested (and I'm sure others) because before you couldn't accept/decline/counter an offer within the app. It redirected you to the browser and was a PITA. Glad to see this has been changed.

You also can now adjust the pricing on items in your inventory, which was much needed. Again, this was not a thing during testing and was a PITA.

There isn't a way to make an offer on multiple items from the same seller or add items to a cart. You also can't request a shipment from the app.

The watchlist when you have it sorted by recently added, it goes by when the card was added to the site, not added to your watch list. I find this very frustrating. You also can't search your watchlist.

You can't see your sales history so you have no idea what items (if any) sold recently.

The search is better than the current website (spoiler alert it is also being updated and releasing soon). The saved searches even though it shows a number next to it, it doesn't just show the 'new' items. Instead of pulling up '2' it just pulls up all the results.

I get notifications when I get an offer (notifications are enabled) which is nice.

It's pretty smooth to search for an item and buy it. I have some saved searches and I've been able to buy items pretty quickly each day that fall in what I want.

The 'owned' thing is annoying if you are a flipper. It shows cards purchased from forever ago. Sometimes when scrolling I don't remember ever having that card. I wish you can turn it off/on like the advanced reseller shipping option.

No submission status viewing, no sales history data, setting up promotions, and not really much for sellers besides your inventory and offers.

No SRP or sales data when buying or pricing (I know many of you don't use it, but many people do).

I wish you could do everything on the app that you can do on the website but you can't. I don't know if they even want to get there or will, but I can dream.

This is all I can think of right now.

Are notifications automatically turned on? I can't find where to change it. I definitely want notifications of offers and sold items (I only have a few in my inventory).

Editing prices is very counter-intuitive to say the least... more like buried a couple of clicks deeper than it should be.

"My Dashboard" takes you to the desktop site and makes you log in again.

[beavers]

Has anyone tried one of the breaks yet? How long does it take for them to be opened and to see what you get?

[sthoemke]

Originally Posted by beavers

Has anyone tried one of the breaks yet? How long does it take for them to be opened and to see what you get?

https://blog.comc.com/comc-breakers-...ion-page-faqs/

"How fast will my cards be deposited into my account?

Cards hit from the COMC Breakers program will be processed into your COMC account within 2 weeks after the break."

[beavers]

Originally Posted by sthoemke

https://blog.comc.com/comc-breakers-...ion-page-faqs/

"How fast will my cards be deposited into my account?

Cards hit from the COMC Breakers program will be processed into your COMC account within 2 weeks after the break."

Interesting. That feels like too long. Traditional breakers are currently faster than that. You would think that comc could create a system to get them processed into your account almost immediately, or at least faster than traditional breakers. Speed is a huge advantage for many who time releases. Hopefully that improves.

[gigantesfan]

Originally Posted by beavers

Interesting. That feels like too long. Traditional breakers are currently faster than that. You would think that comc could create a system to get them processed into your account almost immediately, or at least faster than traditional breakers. Speed is a huge advantage for many who time releases. Hopefully that improves.

I'm not sure they can do it much faster than that. It says online that the breakers have 24-48 hours to ship to COMC. By the time the package gets there you could already be looking at 1 week after the break before COMC even has the cards in their possession.

[sthoemke]

2 weeks is better than 16 weeks.

[gigantesfan]

Originally Posted by sthoemke

2 weeks is better than 16 weeks.

I've been lucky and some of my recent batches have been processed in about 6-8 weeks instead of the estimated 16 weeks. I'm sure that slows way down after the National submissions hit the processing queue.

[JunkWaxTwins]

Originally Posted by wubh

It would be great if there could be a way to also show a card that I've previously shipped. While I have some spreadsheets for my PC, I don't always want/can pull those up and they are definitely not 100% accurate.

I've noticed that this is the case actually. It's showing me stuff that I've long had shipped home as owned.

[cruiserdaddy7]

I requested 7/4 and was due to ship today and didn't. Still shows 110k items ahead of mine. Also did a rushed on 7/23 due to ship today and that didn't either.

[pjrussell]

Had 1 card missing from a recently completed submission. How do I go about contacting someone about it. Support? It was a Ginter Red back mini. Not a huge card but some value.

[dgrochester55]

Is COMC down for anyone else? Started slowing down a few minutes ago and can't get on at all now.