All I want to do is talk about COMC

[ironfireman]

I can't imagine why they wouldn't honor the discount just because you didn't handwrite a code on a slip that you shipped by the date. I sent em a msg and they said they replied already saying they wouldn't honor the discount if it didn't have the handwritten code.
Uhg. I get it you got to submit things by the rules and etc, but this makes no sense. I mean other than wanting more money lol. But biz wise, why piss off a good customer. I've bought and sold 15,000 cards (not much compared to some) but if they a going rip me $100 because I forgot to write a code? Just makes me want to stop using them.
Also, now that I've seen it happen to 3 people perhaps it is by design. Short window to price, pack, print stuff out, get shipping, hand write a code all while dealing with life. Wonder how many people fail? 10%? That might be a nice bonus in a game of margins. Kinda shitty business wise though. If they don't honor it I'll just spend my time and money elsewhere.

[gigantesfan]

Originally Posted by UCCF

I used to do this, and I got an email from COMC telling me not to. It's easier for them if you submit 4 boxes as 1 batch than if you submit 4 boxes as 4 batches. Just print out 4 copies of the bar code/batch information and put 1 slip in each box.

That would make things so much easier for my account. Ever since they started the submission slips I've been marking each box within the package as its own batch. I asked customer service about it once and they said make a separate batch slip for each distinct box within the package.

Not a big deal either way, but it makes it really hard to keep track of when you have 3-4x as many batches in the queue.

[Dragonman]

Originally Posted by ironfireman

I can't imagine why they wouldn't honor the discount just because you didn't handwrite a code on a slip that you shipped by the date. I sent em a msg and they said they replied already saying they wouldn't honor the discount if it didn't have the handwritten code.
Uhg. I get it you got to submit things by the rules and etc, but this makes no sense. I mean other than wanting more money lol. But biz wise, why piss off a good customer. I've bought and sold 15,000 cards (not much compared to some) but if they a going rip me $100 because I forgot to write a code? Just makes me want to stop using them.
Also, now that I've seen it happen to 3 people perhaps it is by design. Short window to price, pack, print stuff out, get shipping, hand write a code all while dealing with life. Wonder how many people fail? 10%? That might be a nice bonus in a game of margins. Kinda shitty business wise though. If they don't honor it I'll just spend my time and money elsewhere.

My guess is that they will not honor it as they were pretty emphatic about it.....They also know that you are not going to leave the site over this as they have been threatened that people are going to take their business elsewhere and nobody ever does.............I can talk to a friend there who may help once you get a batch number

[checkoutmydeals]

I can't imagine why they wouldn't honor the discount just because you didn't handwrite a code on a slip that you shipped by the date.

I agree it makes zero sense to me from a customer service perspective. I'm inclined to attribute it to incompetence rather than malice, but it seems like an unforced error on their part.

I sent in over 3,000 cards and probably would have forgotten as well if it hadn't been for people mentioning it on this board.

You can sometimes get results by badgering them on social media. Good luck!

[LSUNatChamps]

Originally Posted by LSUNatChamps

I shipped two boxes of cards on separate days for the Summer30 promo and it looks like both were "Out for Delivery" at separate times with the first package already showing as delivered and the second still "Out for Delivery" with an expected delivery time according to USPS before 7:00 PM Pacific and I believe I have Signature Confirmation on this package. I doubt COMC has anyone there that late so it's making me a bit nervous - does anyone have experience with late submission deliveries and/or whether the USPS leaves a notice to COMC? Not sure how that normally works since it's been awhile.

Looks like my second package either didn't get scanned or something else happened and is still "Out for Delivery". I'm not sure what COMC's method of acceptance is - I used to see "Delivered to Agent for Final Delivery" but my first package was delivered to a person apparently. Should I be concerned about this second package?

[checkoutmydeals]

I wouldn't be concerned at this point. They receive thousands of packages, and usually take a day or so to scan them in. It used to be they didn't work on weekends, so there might be a bit of a log jam.

[Dalston]

Originally Posted by checkoutmydeals

I wouldn't be concerned at this point. They receive thousands of packages, and usually take a day or so to scan them in. It used to be they didn't work on weekends, so there might be a bit of a log jam.

I've seen them take up to a week to log packages in busy periods in the past. Guessing they are going to get a ton and will take at least some extra time. Hoping my first package of 1,100ish cards that I sent Saturday (and got there today) beats the worst of the last minute rush, but am definitely expecting delays in logging the additional 500ish I sent in today.

It's a bit of a scam that they start the clock from when they log it and not the date it was received, but its what they do.

[ironfireman]

Originally Posted by Dragonman

My guess is that they will not honor it as they were pretty emphatic about it.....They also know that you are not going to leave the site over this as they have been threatened that people are going to take their business elsewhere and nobody ever does.............I can talk to a friend there who may help once you get a batch number

I appreciate it man. Yeah I guess I didn't see the Summer30 as emphatic enough. The thing I read was "and write Summer30 on the packing slip so you are sure to get the discount". There is a lot to take in and figure out when it's your first submission. I know it was my fault and they probably have a process.

But if a customer invests time and money responding to a discount service ad and then they don't get the paperwork quite right and they reach out saying they forget to fill in part B, to still charge them full price is a bit of a rip-off and just bad business.

And yeah I'm sure people threaten to take their biz elsewhere, (and a lot of those people are addicts (not me of course!)) but what I'm talking about is just investing my time and energy elsewhere in my life. If the company I am investing time and energy in is not going to work with me if I make a simple non-malicious mistake... then maybe it's time to do something else. Kinda the universe (or whatever man lol) saying hey maybe don't get 20k deep into this with a company that has suspect customer service policy.

[Boo]

Originally Posted by Dragonman

My guess is that they will not honor it as they were pretty emphatic about it.....They also know that you are not going to leave the site over this as they have been threatened that people are going to take their business elsewhere and nobody ever does.............I can talk to a friend there who may help once you get a batch number

This, directions were not followed to get the discount.

[gigantesfan]

Originally Posted by ironfireman

I can't imagine why they wouldn't honor the discount just because you didn't handwrite a code on a slip that you shipped by the date. I sent em a msg and they said they replied already saying they wouldn't honor the discount if it didn't have the handwritten code.
Uhg. I get it you got to submit things by the rules and etc, but this makes no sense. I mean other than wanting more money lol. But biz wise, why piss off a good customer. I've bought and sold 15,000 cards (not much compared to some) but if they a going rip me $100 because I forgot to write a code? Just makes me want to stop using them.
Also, now that I've seen it happen to 3 people perhaps it is by design. Short window to price, pack, print stuff out, get shipping, hand write a code all while dealing with life. Wonder how many people fail? 10%? That might be a nice bonus in a game of margins. Kinda shitty business wise though. If they don't honor it I'll just spend my time and money elsewhere.

It sucks not getting the discount, but the instructions in the e-mail and blog post were really clear about having handwritten codes on the slips, "no exceptions." I believe their last several promos have all had the same instructions too about handwritten codes.

The way I see it, it's not much different than online shopping. If you have a promo code but forget to enter it in the box when you go through the checkout process...you're not getting the discount.

[fungi2510]

Originally Posted by Boo

This, directions were not followed to get the discount.

I wonder if anyone has any experience from previous promos that could weigh in. I am about 70% sure that they are going to honor the discount even if it was not written on the slip. Now if you just shipped it yesterday and did not write it on the slip, you may be SOL. I don't know and it should actually be a good lesson to start actually reading and following directions. That being said, I think just from an optics perspective, I bet they do give the discount on it.

I did not send anything in, so I have no skin in the game. Just really hoping some of you have something good for me to buy and flip since you got a discount to get your cards out of your hair. We will see.

[ironfireman]

Originally Posted by fungi2510

I wonder if anyone has any experience from previous promos that could weigh in. I am about 70% sure that they are going to honor the discount even if it was not written on the slip. Now if you just shipped it yesterday and did not write it on the slip, you may be SOL. I don't know and it should actually be a good lesson to start actually reading and following directions. That being said, I think just from an optics perspective, I bet they do give the discount on it.

I did not send anything in, so I have no skin in the game. Just really hoping some of you have something good for me to buy and flip since you got a discount to get your cards out of your hair. We will see.

Yeah, yeah I hear you on directions, but it seems this might have happened to a lot of folks. Little paperwork mistakes happen when regular life is happening at the same time! Especially when it's your first submission. Where is that box, you need that right now? where is the tape, scissors, where is that label, why is this not printing, what time is it?
I'd just rather not give up $100 for not writing a word on a packing slip... that's a real nice card or three. I wanted to send in a couple thousand, just didn't have time!

As for cards I sent in, I have some '39,'40 Playball, 49 & 50 bowmans, oddball pre 1950, bunch of 1958-62 HOF & stars, couple hundred '63 high numbers, 64s - vintage mantle, mays, aaron, clemente - some jeter 90s inserts, 100ish newer inserts - good stuff that should do well and stuff COMC doesn't have in stock. I hope they will work with me. I like the platform.

[ironfireman]

Originally Posted by gigantesfan

The way I see it, it's not much different than online shopping. If you have a promo code but forget to enter it in the box when you go through the checkout process...you're not getting the discount.

Yeah... but I entered my submission solely thru a button in their discount ad. Sure, it was my mistake, but COMC seems to be lacking in IT tech. Handwriting words on packing slips? This is 2023. AND most companies will retroactively honor a promo discount or some kinda voucher if you contact em.

[LSUNatChamps]

Originally Posted by checkoutmydeals

I wouldn't be concerned at this point. They receive thousands of packages, and usually take a day or so to scan them in. It used to be they didn't work on weekends, so there might be a bit of a log jam.

Looks like delivery was attempted but business was closed (I had Signature Confirmation on the package) so USPS will attempt today. Just out of curiosity, do others use Signature Confirmation when sending to COMC? It's about 50/50 for me but the other package which was delivered didn't have it.

[rentz]

Originally Posted by LSUNatChamps

Looks like delivery was attempted but business was closed (I had Signature Confirmation on the package) so USPS will attempt today. Just out of curiosity, do others use Signature Confirmation when sending to COMC? It's about 50/50 for me but the other package which was delivered didn't have it.

never done sig confirmation , but i always have issue with failed delivery if USPS tries on saturdays or after business hours

[gigantesfan]

Originally Posted by LSUNatChamps

Looks like delivery was attempted but business was closed (I had Signature Confirmation on the package) so USPS will attempt today. Just out of curiosity, do others use Signature Confirmation when sending to COMC? It's about 50/50 for me but the other package which was delivered didn't have it.

That's happened to me with any Saturday delivery attempts - they always get delivered on Monday.

I've never done signature confirmation and haven't had any issues. I just assume that any additional step in the delivery process might just slow things down.

[beavers]

Anyone get any COMC PSA submissions back yet?

[JunkWaxTwins]

Originally Posted by beavers

Anyone get any COMC PSA submissions back yet?

They've posted a few returns on social media(Twitter, IG, etc.).

[tribefan]

All of the elite and DTG subs I dropped off at the National are now complete. The select subs are not moving yet.

[scotthenrichs]

Originally Posted by tribefan

All of the elite and DTG subs I dropped off at the National are now complete. The select subs are not moving yet.

I'm now up to 70 cards out of my standard sub I dropped off at the National being completed

[JustinVerlander07]

COMC really milking logging in submissions. Had 1 Thursday delivered there and still not logged yet.

[ironfireman]

Originally Posted by Boo

This, directions were not followed to get the discount.

OK, they are applying the discount. Their 3rd reply did a huge 180 so I'm guessing somebody came to their senses. Dumb on my part, but an honest mistake made by me and plenty of others. Good on them.

[RyanW25]

So I've tried a lot of different ways to move cards on the platform. I've done 50% offer auto accept, 20% off sales, etc. Yesterday I tried a 50% off sale and didn't touch my asking price unlike a lot of others and found some success. Now I'm trying again with a one day 60% off sale.

What are some of the things you all have tried that generated a good amount of sales? I'm just trying to truly learn the site and platform.

[Sonnys88]

Originally Posted by RyanW25

So I've tried a lot of different ways to move cards on the platform. I've done 50% offer auto accept, 20% off sales, etc. Yesterday I tried a 50% off sale and didn't touch my asking price unlike a lot of others and found some success. Now I'm trying again with a one day 60% off sale.

What are some of the things you all have tried that generated a good amount of sales? I'm just trying to truly learn the site and platform.

The key is to consistently add cards to your port and price very competitively to generate steady sales.

But, there are many different ways to keep things moving. Some sellers prefer to price high and run 50% or more discounts. Some do escalating sales - maybe starting at 25% off and then increasing the % off every few days until they sell off most or all of their port.

I prefer to just lower the price of my inventory card by card regularly as that will also lower the price that the card is listed for on eBay. Running a sale will not lower the eBay price, so you miss out on those sales if you're not the lowest priced on COMC (without the sales discount).

[ironfireman]

Originally Posted by RyanW25

So I've tried a lot of different ways to move cards on the platform. I've done 50% offer auto accept, 20% off sales, etc. Yesterday I tried a 50% off sale and didn't touch my asking price unlike a lot of others and found some success. Now I'm trying again with a one day 60% off sale.

What are some of the things you all have tried that generated a good amount of sales? I'm just trying to truly learn the site and platform.

You have less than 300 cards on the site. I have about 3,750 and sell on average 15-16 cards per day or 1 sale for every 250 or so card I have for sale.