Running PSA Order Tracker

[CorndogWasp]

Originally Posted by CorndogWasp

Cards are now graded but one came back "N6: MINIMUM SIZE REQUIREMENT"

I bought this card last month on ebay, it went through the Authentication and then was sent to me, a few weeks later I sent it into grading.

What should I do here?

The photos on the original ebay listing and the preview photos on PSA's website look the same. Its the same dang card. PSA must have missed something during the original raw authentication (over $250) process?

Disaster in the making. I also sent in a Mahomes Knight’s Templar parallel but they labeled it as a Shining Armor (they never upcharged me) so that’s wrong or I’m wrong and I had a Shining Armor this whole time? This all happened today, they haven’t contacted me yet about the other card. I feel like sending in a generic support ticket will put me in a line. They also pushed the completion 2 or 3 weeks.

[KGD54]

Order Type: Janurary Value Bulk Special 1990-present
Qty - 11 Cards
Est. Completion Date: 6/21/25
Order Delivered: 2/7/25
Order Prep per PSA: 3/12/25
Research & ID: not sure but its been sitting here since then...
Grading:
Assembly:
Green Check:
Grades Ready:
QA:
Shipped:

Sitting in R&D for a while now, the estimated completion date is a couple weeks away, yet they have not even hit grading yet.

[sheldonbeswift]

Originally Posted by Haigo

Yup simple trick to get your orders processed and taken care of quicker. I've never done it but now wishing I had.

It might get you into Order Prep and R&ID faster...but I think that's the extent of it. Current example (I shipped these orders together):

Originally Posted by sheldonbeswift

March Regular Special
# of cards: 2
Order Arrived: March 31, 2025
Order Prep: April 1, 2025
Research & ID: April 1, 2025
Grading: April 9, 2025
Assembly: April 10, 2025
...
Complete: Apr 16, 2025 (Estimated April 15, 2025)


TCG Bulk
# of cards: 23
Order Arrived: March 31, 2025
Order Prep: April 1, 2025
Research & ID: April 1, 2025
Grading:
Assembly:
Assembly Complete:
Grades Ready:
QA Checks:
Complete: (Estimated June 4, 2025)

In the PSA Turnaround Time Update (April 2025), PSA states "it’s currently taking 3–4 weeks for Bulk-tier packages to complete the receiving process (unboxing and system entry) once your order has arrived at PSA," then states "from arrival to completion, Bulk-tier submissions are taking approximately 4 months."...so I guess maybe shipping these order together could have saved me 3-4 weeks on the front end...but there are plenty of TCG Bulk orders that arrived after mine and nonetheless blown right by.

[Snowcat]

4 months. Lol

[Cracktoast]

Broke down and sent a 10 card sub at the $24.99 level hoping to have them back in time for the playoffs. Any sooner will be a bonus. A mix of Ohtani, Judge, Witt Jr and Acuna Jr Rc's

[bojesphob]

First bulk sub just went into Grading. I had to report an error, as they listed the 2014 Prizm Pink BCA I subbed as the 2014 Green Yellow Neon, which was the next card in the list, so they entered it in wrong. Hopefully me reporting an error doesn't push the grading back.

Type: Value Bulk 1980+
# of cards: 29
Estimated Completion Date: Jun 9, 2025
Shipped to PSA: 3/5
Delivered: 3/7
Order Prep: 3/7
Research & ID: 4/4
Grading: 5/7
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Type: Value Bulk 1980+
# of cards: 26
Estimated Completion Date: June 23, 2025
Shipped to PSA: 3/17
Delivered: 3/19
Order Prep: 3/19
Research & ID: 4/17
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

[CorndogWasp]

Originally Posted by CorndogWasp

Disaster in the making. I also sent in a Mahomes Knight’s Templar parallel but they labeled it as a Shining Armor (they never upcharged me) so that’s wrong or I’m wrong and I had a Shining Armor this whole time? This all happened today, they haven’t contacted me yet about the other card. I feel like sending in a generic support ticket will put me in a line. They also pushed the completion 2 or 3 weeks.

I already got a response. I still dont understand, they have yet to actually tell me whats wrong with the card.

"To answer your second question, the reason why the no grade wasnt found during the authentication process is because during the authentication and verification process, we authenticated and verified the card. There is no grading involved, and the team, when it authenticates, will only verify and authenticate the card; that is why it's called eBay Authentication Guarantee.

The reason why it received an N6 is that, as stated, the card went through authentication and not grading at the same time. So when you submitted the card for grading, your card was looked at thoroughly because of the PSA grading standard, where we look at the corners, surface, and centering, and that's why the card was deemed N6.

Authentication and grading are completely different.


Thank you for choosing PSA and we again appreciate the opportunity to make this right for you.

If you have any other questions or concerns please do not hesitate to reach out."

And when it comes to the label correction, they told me to fill out that standard forum which makes it think that I have the slab and am going to ship it. THEY have the slab, the order is still "live".

No help at all.

edit: and another question, is this eligible for a return ebay? The seller sold me a card that can pass authentication but cant pass grading? (I'm not actually blaming the seller here btw, the card looked/felt/seemed normal from my end)

[bojesphob]

Originally Posted by CorndogWasp

I already got a response. I still dont understand, they have yet to actually tell me whats wrong with the card.

"To answer your second question, the reason why the no grade wasnt found during the authentication process is because during the authentication and verification process, we authenticated and verified the card. There is no grading involved, and the team, when it authenticates, will only verify and authenticate the card; that is why it's called eBay Authentication Guarantee.

The reason why it received an N6 is that, as stated, the card went through authentication and not grading at the same time. So when you submitted the card for grading, your card was looked at thoroughly because of the PSA grading standard, where we look at the corners, surface, and centering, and that's why the card was deemed N6.

Authentication and grading are completely different.


Thank you for choosing PSA and we again appreciate the opportunity to make this right for you.

If you have any other questions or concerns please do not hesitate to reach out."

And when it comes to the label correction, they told me to fill out that standard forum which makes it think that I have the slab and am going to ship it. THEY have the slab, the order is still "live".

No help at all.

edit: and another question, is this eligible for a return ebay? The seller sold me a card that can pass authentication but cant pass grading? (I'm not actually blaming the seller here btw, the card looked/felt/seemed normal from my end)

That's a good question. I was under the impression that when they authenticate, they check to make sure it's in the condition that the card was listed as, and if they said NM or whatever, and it was altered, then it shouldn't have passed the authentication, whether it was sent for grading or not. What's the purpose of authentication if they're not going to authenticate that it's in the condition that the seller says it was? I mean, that's the whole purpose of authentication is that the card is what the seller said it is. This was created so that people knew that the higher cost card they were buying was a scam or not, right?

[thenightman]

Originally Posted by bojesphob

First bulk sub just went into Grading. I had to report an error, as they listed the 2014 Prizm Pink BCA I subbed as the 2014 Green Yellow Neon, which was the next card in the list, so they entered it in wrong. Hopefully me reporting an error doesn't push the grading back.

Type: Value Bulk 1980+
# of cards: 29
Estimated Completion Date: Jun 9, 2025
Shipped to PSA: 3/5
Delivered: 3/7
Order Prep: 3/7
Research & ID: 4/4
Grading: 5/7
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Type: Value Bulk 1980+
# of cards: 26
Estimated Completion Date: June 23, 2025
Shipped to PSA: 3/17
Delivered: 3/19
Order Prep: 3/19
Research & ID: 4/17
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

That’s great news because your dates mirror mine, so mine should update similarly.

[wilsunshines]

We go again.

Type: Value Bulk (1980-Present)
# of cards: 25
Estimated Completion Date: TBD

Shipped: 5/6/2025
Delivered: 5/7/2025
Received per PSA: 5/7/2025

Edit: forgot which month it was now

[Bobebaseball53]

Anyone else have a Value Max order stuck with Assembly Green Checkmark for close to a week? My Value Plus orders finish before it and was sent in the same box? I was thinking maybe an up charge email possible but never got an upcharge email before so not to sure. Any opinions?

[CorndogWasp]

Originally Posted by CorndogWasp

I already got a response. I still dont understand, they have yet to actually tell me whats wrong with the card.

"To answer your second question, the reason why the no grade wasnt found during the authentication process is because during the authentication and verification process, we authenticated and verified the card. There is no grading involved, and the team, when it authenticates, will only verify and authenticate the card; that is why it's called eBay Authentication Guarantee.

The reason why it received an N6 is that, as stated, the card went through authentication and not grading at the same time. So when you submitted the card for grading, your card was looked at thoroughly because of the PSA grading standard, where we look at the corners, surface, and centering, and that's why the card was deemed N6.

Authentication and grading are completely different.


Thank you for choosing PSA and we again appreciate the opportunity to make this right for you.

If you have any other questions or concerns please do not hesitate to reach out."

And when it comes to the label correction, they told me to fill out that standard forum which makes it think that I have the slab and am going to ship it. THEY have the slab, the order is still "live".

No help at all.

edit: and another question, is this eligible for a return ebay? The seller sold me a card that can pass authentication but cant pass grading? (I'm not actually blaming the seller here btw, the card looked/felt/seemed normal from my end)

PROPS to PSA for extremely fast response time. Really fast.

Here is my latest update on this Mahomes card.

N6 Minimum Size Requirement refers to a card that is significantly smaller than the factory specifications. Sizing specifications and standards come directly from the manufacturer. However, what is acceptable for grading is determined by PSA based on our grading standards. For the item to receive a numerical grade, it needs to be within 1/32 of an inch according to factory specifications.

Don't worry—you won't be charged a grading fee in this case because this issue arises from a manufacturing defect. It has nothing to do with how the card was handled or stored.

Cards that receive N6 can’t receive a numerical grade, but they can still be slabbed as "Authentic," as long as you request it on your submission form. If that sounds good to you, feel free to resubmit your card and add the following note in the comments/requests section of the submission form: "If no numerical grade is possible, please holder as authentic."

That does answer a lot, so its "real". The original ebay seller sold me a real unaltered card, it just happened to be bad from the factory? Okay. And its still real enough to be slabbed as authentic okay.

I'm just gonna request them to send me the raw card back. I guess its cool that the card has a backstory now. Its about to become home-office decor.

[newcokeandtaco]

Originally Posted by CorndogWasp

PROPS to PSA for extremely fast response time. Really fast.

Here is my latest update on this Mahomes card.

N6 Minimum Size Requirement refers to a card that is significantly smaller than the factory specifications. Sizing specifications and standards come directly from the manufacturer. However, what is acceptable for grading is determined by PSA based on our grading standards. For the item to receive a numerical grade, it needs to be within 1/32 of an inch according to factory specifications.

Don't worry—you won't be charged a grading fee in this case because this issue arises from a manufacturing defect. It has nothing to do with how the card was handled or stored.

Cards that receive N6 can’t receive a numerical grade, but they can still be slabbed as "Authentic," as long as you request it on your submission form. If that sounds good to you, feel free to resubmit your card and add the following note in the comments/requests section of the submission form: "If no numerical grade is possible, please holder as authentic."

That does answer a lot, so its "real". The original ebay seller sold me a real unaltered card, it just happened to be bad from the factory? Okay. And its still real enough to be slabbed as authentic okay.

I'm just gonna request them to send me the raw card back. I guess its cool that the card has a backstory now. Its about to become home-office decor.

N6 min size items are returned raw in a card saver, no need to request it.
Maybe measure the card when it gets back? You can always resub the card to PSA (or any other company).

When you order arrives, look over everything and then submit a label correction via CRC (customer request center). Follow the instructions and any request will be answered by PSA with how to proceed.
https://www.psacard.com/myaccount/customerrequestcenter

[duynamo]

And...my Gamestop order already in grading.

Type: Gamestop PSA TCG Bulk
# of cards: 20
Dropped off at Gamestop: 4/19
Shipped to PSA: 4/21
Arrived: 4/25
Research & ID: 5/5
Grading: 5/7
Assembly:
Grades Ready:
Picked Up:

Type: TCG Bulk Value
# of cards: 20
Shipped to PSA: 3/8
Received per PSA: 3/10
Order Prep: 4/7
Research & ID: 4/7
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

[CorndogWasp]

Originally Posted by newcokeandtaco

N6 min size items are returned raw in a card saver, no need to request it.
Maybe measure the card when it gets back? You can always resub the card to PSA (or any other company).

When you order arrives, look over everything and then submit a label correction via CRC (customer request center). Follow the instructions and any request will be answered by PSA with how to proceed.
https://www.psacard.com/myaccount/customerrequestcenter

Yeah I've been working through it. The final email was them explaining they are sending it back.

When it comes to the label correction, I filled one out even though the order does not have a green check complete. It will never "arrive" because its a grade to vault situation. I used the grade reveal photos. I was hoping they can catch this before the order is officially complete to make it all go faster. We will see.

[izlo]

Finally made it to grading yesterday!

TCG Bulk
# of cards: 38+18 (56 Total between 2 people) (all modern)
Delivered per USPS: 18 Feb 2025
"Arrived" per website. "Order Prep" per mobile app. Order received per PSA "Find My Package": 18 Feb 2025
Research & ID:17 March 2025 (emailed at about 2030 Pacific time, order number assigned)
Grading: 6 May 2025
Assembly:
Grades Ready:
QA:
Shipped date:

Modern: 38
10 Gem Mint:
9 Mint:
8 Near Mint-Mint:
7 Near Mint:

Gem Rate:
Goal: 50%

Modern: 18
10 Gem Mint:
9 Mint:
8 Near Mint-Mint:
7 Near Mint:


Gem Rate:
Goal: 80%

Vintage: 0
10 Gem Mint:
9 Mint:
8 Near Mint-Mint:
7 Near Mint:

Gem Rate:
Goal: 0%

[bojesphob]

Originally Posted by thenightman

That’s great news because your dates mirror mine, so mine should update similarly.

Here's hoping it's good luck for both of us!

[newcokeandtaco]

Originally Posted by CorndogWasp

Yeah I've been working through it. The final email was them explaining they are sending it back.

When it comes to the label correction, I filled one out even though the order does not have a green check complete. It will never "arrive" because its a grade to vault situation. I used the grade reveal photos. I was hoping they can catch this before the order is officially complete to make it all go faster. We will see.

Label correction process for vaulted items is new for everyone. I hope and somewhat expect they will take care of it in a timely manner. gl

[sheldonbeswift]

Originally Posted by duynamo

And...my Gamestop order already in grading.

Type: Gamestop PSA TCG Bulk
# of cards: 20
Dropped off at Gamestop: 4/19
Shipped to PSA: 4/21
Arrived: 4/25
Research & ID: 5/5
Grading: 5/7
Assembly:
Grades Ready:
Picked Up:

Type: TCG Bulk Value
# of cards: 20
Shipped to PSA: 3/8
Received per PSA: 3/10
Order Prep: 4/7
Research & ID: 4/7
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

Actual comedy.

[towerymt]

Originally Posted by CorndogWasp

Here is my latest update on this Mahomes card.

N6 Minimum Size...

Submit it again. And again. Until it gets a number grade.


Here is one of my examples. I've re-submitted N6 before and usually get a number grade the next attempt. This card I bought as someone elses failed attempt...

Originally Posted by towerymt

Bought this in April 2023 for under $100 as PSA MIN SIZE NOT MET (N6). Immediately sent it to PSA and it gem'd.

[bub838]

Type: Value Plus
# of cards: 35
Estimated Completion Date: 5/22

Shipped: 4/18
Delivered: 4/22
Received per PSA: 4/23
Research & ID: 4/24
Grading: 5/8
Assembly:
Assembly Green Check:
Grades Ready:
QA:
Shipped:

[duynamo]

Type: Gamestop PSA TCG Bulk
# of cards: 20
Dropped off at Gamestop: 4/19
Shipped to PSA: 4/21
Arrived: 4/25
Research & ID: 5/5
Grading: 5/7
Assembly: 5/8
QA:
Grades Ready:
Picked Up:

Type: TCG Bulk Value
# of cards: 20
Shipped to PSA: 3/8
Received per PSA: 3/10
Order Prep: 4/7
Research & ID: 4/7
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

[thenightman]

Originally Posted by bojesphob

Here's hoping it's good luck for both of us!

Thanks, buddy! Same to you!!!

[thenightman]

I got an order update, just not the one I was expecting.

Type: Value Bulk 1980+
# of cards: 20
Estimated Completion Date:
Shipped to PSA: 4/11/2025
Delivered: 4/14/2025
Order Prep: 4/14/2025
Research & ID: 5/8/2025
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Now I have two orders in R&D a month apart from each other. I have to think the first one will hit grading any time now as it's approaching 5 weeks in R&D.

[mredsox89]

Type: Value Bulk 1980+
# of cards: 10
Estimated Completion Date: 6/11
Shipped to PSA: 2/26
Delivered: 3/10 (hallelujah, was pretty sure it got lost)
Research & ID: 4/9 (a month to go from delivered to R&D...)
Grading: 5/5 (about a month from R&D to Grading...)
Assembly: 5/8 (and now only about 48 hours from grading to assembly)
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered: