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Old 02-13-2018, 02:13 PM   #3301
Aussie Dirk
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Does anyone have an email address to escalate things after getting little to no luck with the staff@comc.com address?
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Old 02-13-2018, 03:17 PM   #3302
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Originally Posted by Aussie Dirk View Post
Does anyone have an email address to escalate things after getting little to no luck with the staff@comc.com address?
Was going to tell you to call but the Australia bit is going to make that difficult.
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Old 02-13-2018, 07:38 PM   #3303
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If you have twitter, you can make them aware there...they tend to respond when you post about it.

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Does anyone have an email address to escalate things after getting little to no luck with the staff@comc.com address?
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Old 02-13-2018, 08:12 PM   #3304
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Site isn't loading right now.
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Old 02-13-2018, 09:33 PM   #3305
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Originally Posted by Swipe79 View Post
If you have twitter, you can make them aware there...they tend to respond when you post about it.
Maybe if you mention the issue here, someone from COMC will respond...no, wait a minute, they tried that before, didn't they? Never mind...
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Old 02-13-2018, 09:45 PM   #3306
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Is COMC down for anyone else right now?
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Old 02-13-2018, 09:50 PM   #3307
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Is COMC down for anyone else right now?
It's working for me. Just went to the challenge page (none available).
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Old 02-13-2018, 10:20 PM   #3308
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Maybe if you mention the issue here, someone from COMC will respond...no, wait a minute, they tried that before, didn't they? Never mind...
I got an email about the incorrect paperwork fees that I posted here about the other day. They emailed me less than 2 hours after I posted here with a credit. I never had a chance to call them
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Old 02-13-2018, 11:48 PM   #3309
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I got an email about the incorrect paperwork fees that I posted here about the other day. They emailed me less than 2 hours after I posted here with a credit. I never had a chance to call them
Nice!
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Old 02-14-2018, 06:18 AM   #3310
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Maybe if you mention the issue here, someone from COMC will respond...no, wait a minute, they tried that before, didn't they? Never mind...
Haha I thought the exact same thing - I know you were more than helpful back in the day

We'll see what happens by Wednesday/Thursday at the latest otherwise I'll be calling up for sure.

I will give the complete story ASAP
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Old 02-14-2018, 09:43 PM   #3311
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Haha I thought the exact same thing - I know you were more than helpful back in the day

We'll see what happens by Wednesday/Thursday at the latest otherwise I'll be calling up for sure.

I will give the complete story ASAP
Hey, thanks...that's nice to hear. It feels like I spent the better part of my time at COMC either putting out fires or making them bigger...both vaguely successfully.
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Old 02-15-2018, 01:49 AM   #3312
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Does anyone know why some scanned cards just look awful? i think it is usually in top loaders where I see this problem. I think this is happening more often now.

It is just funny to me that a card listed for 800 dollars looks like it was scanned using something from the 90's.
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Old 02-15-2018, 02:18 AM   #3313
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Some quick takes from my latest submission that started going live this week. These were all in "current year" processing as I tried to squeeze in the last of 2016-17 basketball before the deadline.

Only 2 weeks since shipping, about one-third already live.
Haven't been hit with the reject batch (yet)
A couple live cards had condition notes. Doesn't look like I was charged extra.
One card had a Poor to Fair grade assigned
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Old 02-15-2018, 02:20 PM   #3314
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Originally Posted by 3124508 on COMC View Post
Was going to tell you to call but the Australia bit is going to make that difficult.
Is there a phone number that works right now? Every time I've called the past couple weeks, I get a message saying they're having issues with their phone lines. I need to get a withdrawal expedited, and they've been really good lately about doing the withdrawals quickly. But I'd feel better if I could actually reach somebody, and as mentioned, the e-mail address isn't always so quick.
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Old 02-15-2018, 02:38 PM   #3315
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Is there a phone number that works right now? Every time I've called the past couple weeks, I get a message saying they're having issues with their phone lines. I need to get a withdrawal expedited, and they've been really good lately about doing the withdrawals quickly. But I'd feel better if I could actually reach somebody, and as mentioned, the e-mail address isn't always so quick.


Not sure why I even doubted them. They’ve been phenomenal in my experiences lately. Already sent my money.


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Old Yesterday, 11:09 AM   #3316
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Am I correct in saying current year submissions can include 2017 cards still?
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Old Yesterday, 12:20 PM   #3317
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Am I correct in saying current year submissions can include 2017 cards still?
You are correct. Just not 16/17 basketball or hockey
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Old Yesterday, 12:44 PM   #3318
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You are correct. Just not 16/17 basketball or hockey
Very Nice. Thanks!
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Old Yesterday, 12:54 PM   #3319
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Is there a problem with offer percentages not working anymore? I just had an offer from somebody for 2 of my cards that together is 109.99, and the offer was 49.75. My minimum offer percent is 82%, how the heck did I receive a more than 50% off offer?
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Old Yesterday, 02:37 PM   #3320
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Originally Posted by NeilCO View Post
Not sure why I even doubted them. They’ve been phenomenal in my experiences lately. Already sent my money.


Sent from my iPhone using Tapatalk
They have been great getting withdraws done quickly. I submit it and then follow up with a nicely worded email...and within a hour or two it is done...can't ask for much more than that....well...except for not being whacked for 20 percent....I guess we are paying for that great service.
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Old Yesterday, 10:30 PM   #3321
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Is there a problem with offer percentages not working anymore? I just had an offer from somebody for 2 of my cards that together is 109.99, and the offer was 49.75. My minimum offer percent is 82%, how the heck did I receive a more than 50% off offer?
The offer percentages seem to be working fine.

Maybe just a temporary glitch in the system.

If it happens again, I'd inform COMC.
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Old Today, 05:12 PM   #3322
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I had a few cards get flagged for condition notes, was only 2 and both were decent cards so I decided to have them reprocessed at the “Select” rate but not only does it bump the cards up to a 60 cent fee, you get charged $1 for upgrading the service. Anyone else notice this?
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