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Old 10-24-2010, 07:50 AM   #1
benshobbies
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Default Pardon the Rant. I ONLY ACCEPT PAYPAL!

I don't understand people. So one person comes in, buys something off me and then PMs me saying he'll send cash. I don't accept cash and specifically said so on my invoice. He claimed that wasn't enough and now we are in an ebay dispute. So while that is fresh on my mind, another guy bids on a card. I was happy for the sale, but then emails me saying he doesn't participate in paypal and would like to send cash. This is after I had changed my ebay auctions to specifically state "I only accept Paypal Payments as that is the only authorized payment ebay accepts." on them. How plain in daylight is it? Right on top of my terms that I put in every auction?

Yet people still don't get it. Thank God for unpaid buyer assistant. This has been a godsend for me right now and has caused me not to worry as much about these errrrgh people.

If you don't have paypal, please don't use ebay, and DON'T BUY MY CARDS!
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Old 10-24-2010, 07:55 AM   #2
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There is an eBay setting you can turn on in your seller prefs, it forces all bidders to have an associated PayPal account, if they don't have a PayPal account, they can't bid in the first place. That might help you avoid those situations. Of course a buyer could have a PayPal account and still ask to send cash instead, but at least they'd have an account to start with. Hope that helps.
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Old 10-24-2010, 09:03 AM   #3
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Originally Posted by alazarevich View Post
There is an eBay setting you can turn on in your seller prefs, it forces all bidders to have an associated PayPal account, if they don't have a PayPal account, they can't bid in the first place. That might help you avoid those situations. Of course a buyer could have a PayPal account and still ask to send cash instead, but at least they'd have an account to start with. Hope that helps.
Thanks. I was wondering what that setting was called. Does anyone know? Its getting so frustrating when I have it in my terms right out in front. Do people read the terms? Or do they think the terms don't apply to them?
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Old 10-24-2010, 09:05 AM   #4
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Why not accept the cash or money order? You save on fees and it is only bad for the buyer, gives them less leverage to pull a scam with your product.
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Old 10-24-2010, 09:12 AM   #5
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Why not accept the cash or money order? You save on fees and it is only bad for the buyer, gives them less leverage to pull a scam with your product.
Cause its illegal to do so on ebay. If I accept cash, its bad leverage for me and I'll have no seller protection on ebay if they send cash. So in other words, I'm the one losing out. I'll take cash on youtube or BO But I won't take cash where they won't allow me to.
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Old 10-24-2010, 09:17 AM   #6
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Originally Posted by benshobbies View Post
Cause its illegal to do so on ebay. If I accept cash, its bad leverage for me and I'll have no seller protection on ebay if they send cash. So in other words, I'm the one losing out. I'll take cash on youtube or BO But I won't take cash where they won't allow me to.
seller protection for what? once they send cash there is nothing the buyer can do to screw you out of the money and card.
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Old 10-24-2010, 09:27 AM   #7
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Originally Posted by benshobbies View Post
Cause its illegal to do so on ebay. If I accept cash, its bad leverage for me and I'll have no seller protection on ebay if they send cash. So in other words, I'm the one losing out. I'll take cash on youtube or BO But I won't take cash where they won't allow me to.
Not to disagree, but if it was "illegal" to do so on Ebay, neither you nor the buyer would be able to mark something as "paid". It would all be automatic once someone checked out with Paypal and that would be the only option.

And that's not even pointing out that I have yet to see it written anywhere on Ebay that a seller "can't" take cash or money orders. Sellers can't put it in their listings that they take those forms of payment, but they can still accept them.
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Old 10-24-2010, 09:25 AM   #8
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Same boat here. Had a few of those in the same week. One of them won an auction and throw an absolute fit that I don't accept money orders or cash and insisted I was in the wrong even though it clearly states in bold letters on my listings that I only accept Paypal. Ah well.

As to the question on why someone doesn't take cash or money orders, I can only give my own opinion, but it is way too easy for a buyer to say they sent the cash (even if they didn't). Not to mention that if the cash actually did get lost in the mail (or stolen or whatever), that buyer will always think of the seller as a thief. There's just nothing good about doing cash through the mail. Risks aren't worth it for either side. On the money order front, just too many fakes out there, too many places that won't cash them (my understanding is even Wal-Mart won't cash the money orders that they sell - I could be wrong, but that's what I hear), and the bank fees are crazy if it bounces. My bank charges either $19 or $26 now (I forget what they recently raised it to, it was one of those two prices) if the money order is fake, bogus, or worthless. Not worth it in any respect for me, so all I take is Paypal.

And really, I don't see why someone wouldn't have Paypal or wouldn't be able to sign up and use it unless they are under 18, at which point they legally can't buy on Ebay anyway, so that's a moot point.
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Old 10-24-2010, 10:01 AM   #9
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Why not accept the cash or money order? You save on fees and it is only bad for the buyer, gives them less leverage to pull a scam with your product.
I 100% agree with this.

If someone wants to send me cash, I'm going to take it 100% of the time without losing a single night's sleep over it. I'll then send the card, and if the buyer claims he didn't receive the card, all I have to say is "he didn't pay me yet".

A seller is in total control when accepting cash payments. That's why buyers are not supposed to send cash.
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Old 10-24-2010, 11:52 AM   #10
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I 100% agree with this.

If someone wants to send me cash, I'm going to take it 100% of the time without losing a single night's sleep over it. I'll then send the card, and if the buyer claims he didn't receive the card, all I have to say is "he didn't pay me yet".

A seller is in total control when accepting cash payments. That's why buyers are not supposed to send cash.
exactly right. I wish all of my buyers sent cash. The two rants that I never understand on here are complaining about buyers paying with cash and receiving a toploader with tape on it.
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Old 10-25-2010, 12:09 AM   #11
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Ebay sent out emails awhile back saying that sellers can only accept paypal. They can and will end your auctions if you put anywhere in it that you accept payments other than paypal. Sure you can take them, but ebay will do nothing to cover you if you do.
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Old 10-24-2010, 09:38 AM   #12
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Originally Posted by benshobbies View Post
Thanks. I was wondering what that setting was called. Does anyone know? Its getting so frustrating when I have it in my terms right out in front. Do people read the terms? Or do they think the terms don't apply to them?
Site Preferences -> Buyer Requirements -> Edit -> check the box that says: "Block buyers who don't have a PayPal account".

That should make the change right away.

Most buyers, in my experience, actually do read the terms, as long as it isn't more than a couple of small paragraphs. Some don't read it though, and those take time and energy to deal with answering their questions.

And MasterDark is right, I think, it is not illegal to accept cash. I went through this with eBay about a month ago, a buyer kept nagging me if I'd accept a money order, and I kept telling him I couldn't. But I looked into in detail, and found that while eBay says they don't recommend accepting anything but PayPal, they never actually require it. I called eBay to make sure, and it's true, sellers can accept ANY form of payment, but they are not required to accept any form either. (well, if a buyer wants to pay with PayPal, I think the seller has to accept that, right?)

Last edited by alexlazarevich; 10-24-2010 at 09:46 AM.
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Old 10-24-2010, 09:55 AM   #13
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I understand the Money Order thing, although I do take them ONLY if they are USPS money orders though. I have never had anyone want to send cash for an item but I would surely take it. IMO if a bidder wants to send cash now you pretty much have all the leverage in the sale, with the exception of not being able to leave a negative if needed
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Old 10-24-2010, 10:03 AM   #14
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I will always accept a POSTAL Money Order from Ebay. It is not "illegal". I will not accept cash knowingly, although it has showed up on occasion. It will take them longer to get their package this way.

On a non-ebay note.... I collect rent on a daily / weekly basis as part of my job. I get handed cash all day long and DON'T like it. I tell the tenants to get a 7-11 or postal money order (no others) and actually tell them I'll take 5.00 off for their efforts. I add in the 5.00 when I turn it in. Reduces the risk of being robbed in some neighborhoods, but more importantly eliminates any possibility of them saying "I gave him XXX dollars". Really... show me your reciept from the MO company.
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Old 10-24-2010, 04:11 PM   #15
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Originally Posted by mjones6 View Post
I will always accept a POSTAL Money Order from Ebay. It is not "illegal". I will not accept cash knowingly, although it has showed up on occasion. It will take them longer to get their package this way.

On a non-ebay note.... I collect rent on a daily / weekly basis as part of my job. I get handed cash all day long and DON'T like it. I tell the tenants to get a 7-11 or postal money order (no others) and actually tell them I'll take 5.00 off for their efforts. I add in the 5.00 when I turn it in. Reduces the risk of being robbed in some neighborhoods, but more importantly eliminates any possibility of them saying "I gave him XXX dollars". Really... show me your reciept from the MO company.
Quote:
Originally Posted by alazarevich View Post
Site Preferences -> Buyer Requirements -> Edit -> check the box that says: "Block buyers who don't have a PayPal account".

That should make the change right away.

Most buyers, in my experience, actually do read the terms, as long as it isn't more than a couple of small paragraphs. Some don't read it though, and those take time and energy to deal with answering their questions.

And MasterDark is right, I think, it is not illegal to accept cash. I went through this with eBay about a month ago, a buyer kept nagging me if I'd accept a money order, and I kept telling him I couldn't. But I looked into in detail, and found that while eBay says they don't recommend accepting anything but PayPal, they never actually require it. I called eBay to make sure, and it's true, sellers can accept ANY form of payment, but they are not required to accept any form either. (well, if a buyer wants to pay with PayPal, I think the seller has to accept that, right?)
Trying not to make this a hobby horse, this is what ebay says are under their Accepted Payments Policy. Please note, neither cash or money orders are listed under here. You can check this out under the help feature for yourself.

Quote:
Our Accepted Payments policy helps ensure that buyers and sellers on eBay are offered safe, convenient payment options.

For most categories, sellers need to offer one or more of the following electronic payment choices:

PayPal
ProPay
Moneybookers
Paymate
Credit card or debit card processed through the seller's Internet merchant account
ebay changed their policy last year and now added unpaid buyer assistant. They can argue till the cows come home and having 4,000 positive buying feedback using cash is not going to help them not receive a NPB strike from ebay.
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Old 10-24-2010, 04:34 PM   #16
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Originally Posted by benshobbies View Post
Trying not to make this a hobby horse, this is what ebay says are under their Accepted Payments Policy. Please note, neither cash or money orders are listed under here. You can check this out under the help feature for yourself.
Please notice that they NEVER say that a seller CAN'T accept non-paypal form of payment. (check, cash, etc.)

I'm very familiar with the page you are quoting. If you dig another page or two, you'll see they also say things like: "it is very dangerous to accept cash", "using non-trackable forms of payment are bad for the buyer and seller", etc.

I used to be confused about their payment acceptance policy, so I opened a chat with an eBay rep, and that rep confirmed to me, in writing, that a seller can accept ANY form of payment as long as it doesn't break US or state law. (can't be paid in sex or something like that)

QUOTE from chat with eBay rep:
*****
Heracel A.
It will be up to you if you will allow buyers to pay you through money order or check but we will not be able to trace this transaction if something went wrong.
alexlazarevich
Right, I understand that. So if I accept a check, I'm taking a risk, but I won't break any eBay selling rule, right? I won't hurt my status with you guys if I accept a check?
Heracel A.
That is correct Alex.
*****

I accept any form of payment, checks, cash, money orders, PayPal, etc. I just can't require that. And I have to accept PayPal should a buyer want to pay with it.

Hope this helps,

Alex
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