BGS non-guarantee average turnaround time is currently 83 business days

TonySpaghetti · 10-04-2017, 03:18 PM

**UPDATE: AS OF 5/22 TURNAROUND TIME IS CURRENTLY 9+ CALENDAR MONNTHS**
~~**UPDATE: AS OF 3/23 TURNAROUND TIME IS CURRENTLY 7+ CALENDAR MONNTHS**~~
~~**UPDATE: AS OF 3/08 TURNAROUND TIME IS CURRENTLY 6-7 CALENDAR MONNTHS**~~
~~**UPDATE: AS OF 12/5 TURNAROUND TIME IS CURRENTLY 5-6 CALENDAR MONNTHS**~~
~~**UPDATE: AS OF 11/20 TURNAROUND TIME IS CURRENTLY 98 BUSINESS DAYS**~~
~~**UPDATE: AS OF 11/14 TURNAROUND TIME IS CURRENTLY 95 BUSINESS DAYS**~~
~~**UPDATE: AS OF 10/25 TURNAROUND TIME IS CURRENTLY 90 BUSINESS DAYS**~~

I came across a thread by a moderator on the Beckett forums and it is the clearest information regarding wait-times I can find anywhere.

The thread is mostly about how the forum isn't the proper place for customers to voice their anger but he also posts the current average wait-time for the non-guaranteed service which is "83 business days as of Sept 27".

http://www.beckett.com/forums/thread-1608876.html

TonySpaghetti · 10-04-2017, 03:20 PM

Applying holidays, convention days, and the average wait-time to my currently pending order:

Received: June 22
Completed: October 27
Delivered: November 1

That is roughly 132 total days, or 4.3 months, or 36% of a year.

I wasn't in a rush, which is why I chose non-guaranteed, but that is still an absurd amount of time.

The worst part about everything is that they charge people when they RECEIVE the order, not when they COMPLETE the order. They're essentially receiving 4-month, 0% interest loans every single day. I'm sure that helps to off-set some lower revenue from lost customers.

TimBuckTwo · 10-04-2017, 03:23 PM

In a word this is - Unsatisfactory

Scottish Punk · 10-04-2017, 03:27 PM

Four months to get cards back or overpay the under 10-day prices. Choices, choices. If you select a monthly special, that is considered "non guarantee" correct? Since you are getting a discount up front.

marino13 · 10-04-2017, 03:31 PM

Get a group together (and hopefully, there are duplicates send in) and go with 10-day guarantee.

I am doing this with a few BO members on here.

NeedChapmans · 10-04-2017, 03:32 PM

Quote:

Originally Posted by TonySpaghetti

Applying holidays, convention days, and the average wait-time to my currently pending order:

Received: June 22
Completed: October 27
Delivered: November 1

That is roughly 132 total days, or 4.3 months, or 36% of a year.

I wasn't in a rush, which is why I chose non-guaranteed, but that is still an absurd amount of time.

The worst part about everything is that they charge people when they RECEIVE the order, not when they COMPLETE the order. They're essentially receiving 4-month, 0% interest loans every single day. I'm sure that helps to off-set some lower revenue from lost customers.

Sleezy company MO. Paypal the worst at this ... always freezing and holding peoples funds for months but now Beckett getting in on the fun!

Scottish Punk · 10-04-2017, 03:35 PM

Quote:

Originally Posted by marino13

Get a group together (and hopefully, there are duplicates send in) and go with 10-day guarantee.

I am doing this with a few BO members on here.

What kind of pricing do you get on a group sub like this? I am assuming you meant hopefully no duplicates.

marino13 · 10-04-2017, 03:36 PM

Quote:

Originally Posted by Scottish Punk

What kind of pricing do you get on a group sub like this? I am assuming you meant hopefully no duplicates.

$15 per card for 100+

as for duplicates --- more than one person subbing the same cards --- it is just more work for the sub to separate which cards belong to who and so forth.

Scottish Punk · 10-04-2017, 03:48 PM

Quote:

Originally Posted by marino13

$15 per card for 100+

as for duplicates --- more than one person subbing the same cards --- it is just more work for the sub to separate which cards belong to who and so forth.

Right, I get it, that is why I assume no duplicates. Could start some heated discussions on who got the 9.5 with four good subs instead of three.

$15 per card is still too pricey for me personally, but I can see that as bearable if you can sell those cards while they are hot. The right cards with a good grade should clear a $15-$18 hurdle that is needed to break even. That is too expensive for PC stuff.

marino13 · 10-04-2017, 03:52 PM

Quote:

Originally Posted by Scottish Punk

Right, I get it, that is why I assume no duplicates. Could start some heated discussions on who got the 9.5 with four good subs instead of three.

$15 per card is still too pricey for me personally, but I can see that as bearable if you can sell those cards while they are hot. The right cards with a good grade should clear a $15-$18 hurdle that is needed to break even. That is too expensive for PC stuff.

I am thinking more of "Where are my EFFING cards?" --- and that $15 is worth it.

I will spend $15 and I know I will get my cards back in two weeks.

As for duplicates --- that was one reason I make sure I dont sub the same cards if someone already sub exact-ones.

bravesfan#1 · 10-04-2017, 04:04 PM

I did one non-guaranteed order with Beckett for about 90 cards at the end of April. Came out to about $9.50/card after considering grading fees, shipping, and insurance. Took 50 business days for Beckett to complete.

Just got a 267 card bulk order with PSA completed in 36 days compared to their 45 day estimate. Came out to around $7.50/card. That is over $500 less if Beckett had graded the same exact cards AND I got them graded in less than half the time of this "non-guarantee average turnaround" nonsense. Oh, and my CC wasn't charged until PSA graded my cards. I am completely done with Beckett and I know a lot of local people that are switching sides as well.

jared6180 · 10-04-2017, 04:13 PM

83 business days in unacceptable.

The End

Davesportscards · 10-04-2017, 04:19 PM

Ridiculous.

CaptainUgly · 10-04-2017, 04:44 PM

I'm not one to b*tch or moan...but I will simply be sending 100% of my business to PSA.

Big35Hurt · 10-04-2017, 04:48 PM

Quote:

Originally Posted by TonySpaghetti

Applying holidays, convention days, and the average wait-time to my currently pending order:

Received: June 22
Completed: October 27
Delivered: November 1

That is roughly 132 total days, or 4.3 months, or 36% of a year.

I wasn't in a rush, which is why I chose non-guaranteed, but that is still an absurd amount of time.

The worst part about everything is that they charge people when they RECEIVE the order, not when they COMPLETE the order. They're essentially receiving 4-month, 0% interest loans every single day. I'm sure that helps to off-set some lower revenue from lost customers.

The last sentence almost seems illegal. I wonder if any experts in the payment card industry can shed some light on this.

CaptainUgly · 10-04-2017, 04:49 PM

Quote:

Originally Posted by TonySpaghetti

I came across this thread by a moderator on the Beckett forums and it is the clearest information regarding wait-times I can find anywhere.

The thread is mostly about how the forum isn't the proper place for customers to voice their anger but he also posts the current average wait-time for the non-guaranteed service which is "83 business days as of Sept 27".

http://www.beckett.com/forums/thread-1608876.html

Definitely thanks for the update. Next Friday should be a nice day!! (fingers crossed)

Big35Hurt · 10-04-2017, 04:49 PM

How long before the BGS white knights show up and try to deflect the talk to PSA?

Wrathofmarcos · 10-04-2017, 09:57 PM

Same here. My group sub was in on June 13th. The person who submitted the order called last Friday and the rep told him to expect another 6-7 weeks. That's just insanity. Off to PSA they go from now on.

CaptainUgly · 10-04-2017, 10:06 PM

Quote:

Originally Posted by Wrathofmarcos

Same here. My group sub was in on June 13th. The person who submitted the order called last Friday and the rep told him to expect another 6-7 weeks. That's just insanity. Off to PSA they go from now on.

Damn it...my order was received June 12th...so I'm looking at another 6 weeks? Playoffs will be over...that sucks big time!

speedyjg13 · 10-05-2017, 05:08 AM

Quote:

Originally Posted by CaptainUgly

Damn it...my order was received June 12th...so I'm looking at another 6 weeks? Playoffs will be over...that sucks big time!

You'd think that if you submit in early June, you'd have them back by the 1st game of the playoffs. Sucks for everyone trying to cash in on the playoffs hype cards get. I can't believe BGS can hold cards as long as they want.

Doublexthebeast · 10-05-2017, 05:46 AM

I've got a 90+ card order there that they have had since early July. I've really began to get frustrated with them over the last 30 days. I just want to get the order completed so I can be done with them for a while. I'd probably try them again down the road but they will have to improve first. I just sent 4 orders to PSA so they are going to get the bulk of my business for now.

Wrathofmarcos · 10-05-2017, 06:49 AM

Quote:

Originally Posted by CaptainUgly

Damn it...my order was received June 12th...so I'm looking at another 6 weeks? Playoffs will be over...that sucks big time!

We can only hope at this point that they finish it before Thanksgiving the way it's looking now. I understood going into it that it was a nonguaranteed turn around time but it's just not right. And although I really enjoy the Beckett slabs and subgrades, I don't think I can ever spend anymore money with them.

Rjk214 · 10-05-2017, 07:12 AM

Good thing it is all subjective on the grading as well. Some random dude determining what is a 9, 9.5, or 10

It has been a sham since they started. For vintage stuff its reasonable only

Mister2Bits · 10-05-2017, 08:13 AM

When Beckett announced these awful changes to their program I was pretty vocal about my anger. I had 25 cards in a group sub here on Blowout that was submitted on May 10. We received the cards back on September 20. For those of you counting that was a 134 calendar day turnaround time.

I've accepted it and moved on. The best way to voice displeasure is with you wallet.

May 10th was my last submission with Beckett ever. Since then, I've joined the PSA Collectors Club and submitted 242 items over 4 different submissions. I also have a stack of 94 ready to go as soon as I eclipse 100 or another bulk submission.

Funny thing is, once I gave PSA a chance I realized what I had been missing.

bcubs · 10-05-2017, 09:07 AM

PSA is the biggest winner in all of this. BGS is going to run themselves right out of business. Magazines are no longer relevant, website sucks, and now grading service gone to crap. I really would like to know who the decision makers are at Beckett because they have to be some of the dumbest business people ever.

10-04-2017, 03:20 PM	#2
TonySpaghetti Member Join Date: Jul 2016 Posts: 542	Applying holidays, convention days, and the average wait-time to my currently pending order: Received: June 22 Completed: October 27 Delivered: November 1 That is roughly 132 total days, or 4.3 months, or 36% of a year. I wasn't in a rush, which is why I chose non-guaranteed, but that is still an absurd amount of time. The worst part about everything is that they charge people when they RECEIVE the order, not when they COMPLETE the order. They're essentially receiving 4-month, 0% interest loans every single day. I'm sure that helps to off-set some lower revenue from lost customers. Last edited by TonySpaghetti; 10-04-2017 at 03:23 PM.

10-04-2017, 04:04 PM	#11
bravesfan#1 Member Join Date: Nov 2009 Posts: 5,915 jarobin7	I did one non-guaranteed order with Beckett for about 90 cards at the end of April. Came out to about $9.50/card after considering grading fees, shipping, and insurance. Took 50 business days for Beckett to complete. Just got a 267 card bulk order with PSA completed in 36 days compared to their 45 day estimate. Came out to around $7.50/card. That is over $500 less if Beckett had graded the same exact cards AND I got them graded in less than half the time of this "non-guarantee average turnaround" nonsense. Oh, and my CC wasn't charged until PSA graded my cards. I am completely done with Beckett and I know a lot of local people that are switching sides as well. __________________ No international shipping!

10-04-2017, 04:19 PM	#13
Davesportscards Member Join Date: Jul 2012 Location: Michigan Posts: 10,837	Ridiculous. __________________ In search of 2017 Max Scherzer 1987 Red Refractor /5

10-05-2017, 05:46 AM	#21
Doublexthebeast Member Join Date: May 2012 Location: Midland, TX Posts: 8,801	I've got a 90+ card order there that they have had since early July. I've really began to get frustrated with them over the last 30 days. I just want to get the order completed so I can be done with them for a while. I'd probably try them again down the road but they will have to improve first. I just sent 4 orders to PSA so they are going to get the bulk of my business for now. __________________ Shane McClanahan Super Collector. Always Buying.

10-05-2017, 07:12 AM	#23
Rjk214 Member Join Date: Oct 2014 Location: NY Posts: 2,691 MPressel2000	Good thing it is all subjective on the grading as well. Some random dude determining what is a 9, 9.5, or 10 It has been a sham since they started. For vintage stuff its reasonable only __________________ ~ https://www.flickr.com/photos/163874742@N02/ ~ ~ Don't waste my time or yours! Be fair when making deals and you'd be amazed at how easy they are. We all want deals. I get it. Be realistic ~

10-04-2017, 03:18 PM	#1
TonySpaghetti Member Join Date: Jul 2016 Posts: 542	BGS non-guarantee average turnaround time is currently 83 business days UPDATE: AS OF 5/22 TURNAROUND TIME IS CURRENTLY 9+ CALENDAR MONNTHS ~~UPDATE: AS OF 3/23 TURNAROUND TIME IS CURRENTLY 7+ CALENDAR MONNTHS~~ ~~UPDATE: AS OF 3/08 TURNAROUND TIME IS CURRENTLY 6-7 CALENDAR MONNTHS~~ ~~UPDATE: AS OF 12/5 TURNAROUND TIME IS CURRENTLY 5-6 CALENDAR MONNTHS~~ ~~UPDATE: AS OF 11/20 TURNAROUND TIME IS CURRENTLY 98 BUSINESS DAYS~~ ~~UPDATE: AS OF 11/14 TURNAROUND TIME IS CURRENTLY 95 BUSINESS DAYS~~ ~~UPDATE: AS OF 10/25 TURNAROUND TIME IS CURRENTLY 90 BUSINESS DAYS~~ I came across a thread by a moderator on the Beckett forums and it is the clearest information regarding wait-times I can find anywhere. The thread is mostly about how the forum isn't the proper place for customers to voice their anger but he also posts the current average wait-time for the non-guaranteed service which is "83 business days as of Sept 27". http://www.beckett.com/forums/thread-1608876.html Last edited by TonySpaghetti; 05-23-2018 at 01:08 AM.

10-04-2017, 03:23 PM	#3
TimBuckTwo Member Join Date: Oct 2013 Posts: 9,534	In a word this is - Unsatisfactory

10-04-2017, 03:27 PM	#4
Scottish Punk Member Join Date: May 2013 Location: Ann Arbor, MI Posts: 7,807 scottishpunk	Four months to get cards back or overpay the under 10-day prices. Choices, choices. If you select a monthly special, that is considered "non guarantee" correct? Since you are getting a discount up front.

10-04-2017, 03:31 PM	#5
marino13 Member Join Date: Oct 2015 Location: Home Of The Big Apple Posts: 2,963	Get a group together (and hopefully, there are duplicates send in) and go with 10-day guarantee. I am doing this with a few BO members on here.

10-04-2017, 04:13 PM	#12
jared6180 Banned Join Date: Sep 2012 Location: Kansas Posts: 4,421	83 business days in unacceptable. The End

10-04-2017, 04:44 PM	#14
CaptainUgly Banned Join Date: Aug 2016 Location: Cali Posts: 933 stevethackeray75	I'm not one to b*tch or moan...but I will simply be sending 100% of my business to PSA.

10-04-2017, 04:49 PM	#17
Big35Hurt Member Join Date: Aug 2015 Posts: 8,609	How long before the BGS white knights show up and try to deflect the talk to PSA?

10-04-2017, 09:57 PM	#18
Wrathofmarcos Member Join Date: Jan 2015 Location: Orange County, New York Posts: 545	Same here. My group sub was in on June 13th. The person who submitted the order called last Friday and the rep told him to expect another 6-7 weeks. That's just insanity. Off to PSA they go from now on.

10-05-2017, 08:13 AM	#24
Mister2Bits Member Join Date: Sep 2015 Location: Florida Man Posts: 4,540 mistertwobits mistertwobits	When Beckett announced these awful changes to their program I was pretty vocal about my anger. I had 25 cards in a group sub here on Blowout that was submitted on May 10. We received the cards back on September 20. For those of you counting that was a 134 calendar day turnaround time. I've accepted it and moved on. The best way to voice displeasure is with you wallet. May 10th was my last submission with Beckett ever. Since then, I've joined the PSA Collectors Club and submitted 242 items over 4 different submissions. I also have a stack of 94 ready to go as soon as I eclipse 100 or another bulk submission. Funny thing is, once I gave PSA a chance I realized what I had been missing. __________________ Collecting: Ohtani, Judge \| Skateboarding Cards, Autographs & Decks

10-05-2017, 09:07 AM	#25
bcubs Member Join Date: Aug 2008 Location: IL Posts: 1,131 bcubs	PSA is the biggest winner in all of this. BGS is going to run themselves right out of business. Magazines are no longer relevant, website sucks, and now grading service gone to crap. I really would like to know who the decision makers are at Beckett because they have to be some of the dumbest business people ever.