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Old 05-08-2021, 02:30 PM   #9826
CardTime5
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Has anybody ever got a split return delivery from PSA? I only ask because I just received an express order back of 47 items and it only has 28 items in it. Should I be expecting a separate box coming hopefully Monday, with the rest of the items? Or is this something I need to get on the phone with PSA about?
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Old 05-08-2021, 03:40 PM   #9827
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What is going on with PSA for QA2???? I’ve got a 1 card express order that’s been stuck in QA2 coming up on 2 weeks. IT’S ONE FREAKING CARD, WTF ARE THEY DOING?!?!
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Old 05-08-2021, 03:41 PM   #9828
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Has anybody ever got a split return delivery from PSA? I only ask because I just received an express order back of 47 items and it only has 28 items in it. Should I be expecting a separate box coming hopefully Monday, with the rest of the items? Or is this something I need to get on the phone with PSA about?
Should’ve all been shipped together. Call customer service ASAP.
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Old 05-08-2021, 03:55 PM   #9829
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Should’ve all been shipped together. Call customer service ASAP.
Oh boy. Customer service seems to be closed on the weekend. Well this will be a stressful Saturday and Sunday!

The bright spot (if there is one) is the box they shipped them in is not physically big enough to hold the 47 slabs, so it's not like someone took them from the box...it appears they just weren't sent. Has anyone had something like this happen to them?
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Old 05-08-2021, 05:18 PM   #9830
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Oh boy. Customer service seems to be closed on the weekend. Well this will be a stressful Saturday and Sunday!

The bright spot (if there is one) is the box they shipped them in is not physically big enough to hold the 47 slabs, so it's not like someone took them from the box...it appears they just weren't sent. Has anyone had something like this happen to them?
I’ve seen a few threads/comments where this has happened, most every time PSA has them sitting in the shipping department. Just make sure you have all your order information when you call.
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Old 05-08-2021, 05:37 PM   #9831
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Originally Posted by kabrune2 View Post
What is going on with PSA for QA2???? I’ve got a 1 card express order that’s been stuck in QA2 coming up on 2 weeks. IT’S ONE FREAKING CARD, WTF ARE THEY DOING?!?!
Let me know when you get an answer lol. QA2 seems to be a huge bottleneck right now.

You think they would have moved people into shipping from their receiving dept...
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Old 05-08-2021, 07:05 PM   #9832
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Let me know when you get an answer lol. QA2 seems to be a huge bottleneck right now.

You think they would have moved people into shipping from their receiving dept...
Ooofff, I’ve been in QA2 on an Express and have been checking for grades every couple of hours. Guess I should change to checking every couple of days 😂
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Old 05-08-2021, 11:52 PM   #9833
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Would think that with a single card express order they can push out the door in the same day or definitely in a week...but guessing it doesn't matter if an express order is one card or 50 cards they still treat them the same way in the order they got to QA2. It's not a case where "hey, there's 20 single card express orders sitting right behind these three 50 card express orders, let do the 20 singles first before tackling the three 50s so that we can have 20 happy customers instead of three". I mean if you're one of the customers with 50 cards and you got to QA2 first, you wouldn't want them to push you aside to take care of the 20 single card orders right? There's just no way to know what's ahead of one's order in QA2 or at any other step for that matter.

The only thing we can kind of believe in is the CTD and that they are up to March 4th on Express orders. If your express order was entered into the system say in April 1st, then there are 3 weeks of customers who's entered date was earlier and their express orders will get processed first in QA2 (assuming they've hit QA2 and not have some sort of delay/issued with their order prior to QA2). Plus, there's no way to know how many express orders were entered into each day preceding yours....it could be 10, 100, 1000. For Express complete through date, I think that date is going to be stalled for a while with March entered dates as that's the period of time during the "surge" (right before the last price hike on 3/1). It may take a month or longer to get past the orders sent in during the surge in terms of express orders.
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Old 05-09-2021, 11:24 AM   #9834
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Would think that with a single card express order they can push out the door in the same day or definitely in a week...but guessing it doesn't matter if an express order is one card or 50 cards they still treat them the same way in the order they got to QA2. It's not a case where "hey, there's 20 single card express orders sitting right behind these three 50 card express orders, let do the 20 singles first before tackling the three 50s so that we can have 20 happy customers instead of three". I mean if you're one of the customers with 50 cards and you got to QA2 first, you wouldn't want them to push you aside to take care of the 20 single card orders right? There's just no way to know what's ahead of one's order in QA2 or at any other step for that matter.

The only thing we can kind of believe in is the CTD and that they are up to March 4th on Express orders. If your express order was entered into the system say in April 1st, then there are 3 weeks of customers who's entered date was earlier and their express orders will get processed first in QA2 (assuming they've hit QA2 and not have some sort of delay/issued with their order prior to QA2). Plus, there's no way to know how many express orders were entered into each day preceding yours....it could be 10, 100, 1000. For Express complete through date, I think that date is going to be stalled for a while with March entered dates as that's the period of time during the "surge" (right before the last price hike on 3/1). It may take a month or longer to get past the orders sent in during the surge in terms of express orders.
They are still entering orders from the surge. All CTDs on Express and under are going to hit walls when they reach March and it won't clear up till end of May. Some levels (Value Modern) seemed like they hit a wall a long time ago and are losing days everyday. Its an absolute mess.
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Old 05-09-2021, 11:39 AM   #9835
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They are still entering orders from the surge. All CTDs on Express and under are going to hit walls when they reach March and it won't clear up till end of May. Some levels (Value Modern) seemed like they hit a wall a long time ago and are losing days everyday. Its an absolute mess.
Yeah man, they just started researching a 2 card express order I sent late January received by them end of feb

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Old 05-09-2021, 07:06 PM   #9836
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There is no way PSA is going to open up bulk in July, I’m guessing Regular/Express/etc might open. If PSA’s backlog is a year there’s no need to open till Jan 2022.
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Old 05-09-2021, 07:40 PM   #9837
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There is no way PSA is going to open up bulk in July, I’m guessing Regular/Express/etc might open. If PSA’s backlog is a year there’s no need to open till Jan 2022.
Agreed...very unlikely the value level will open this year so people with low end cards either continue to hold, sell raw or try one of the other services if time is a factor.
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Old 05-10-2021, 10:55 AM   #9838
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Originally Posted by Mj4au View Post
Order Type: Bulk
# of cards: 155
Order shipped: 8/30
Order received per USPS: 9/2
Order received per PSA: 10/15
Research & ID: 10/15
Grading: 2/5/2021
Assembly: 3/16/2021
QA1: 4/21/2021
QA2:5/5/2021
Shipping - Grades Popped:

Order Type: Economy
# of cards: 5
Order shipped: 8/30
Order received per USPS: 9/2
Order received per PSA: 9/19
Research & ID: 10/15
Grading: 2/5/2021
Assembly: 4/7/2021
QA1: 4/8/2021
QA2: 4/9/2021
Shipping - Grades Popped: 4/9/2021

MINT 9 2014 Topps Update US26 Mookie Betts Batting-Blue Walmart Border Card
MINT 9 2012 Topps Heritage 207 Mike Trout Card
GEM MINT 10 2003 Topps 225 Dwyane Wade Card
GEM MINT 10 2003 Topps 223 Carmelo Anthony Card
NEAR MINT-MINT 8 1997 Skybox E-X2001 9 Michael Jordan Card

Order Type: Economy
# of cards: 19
Order shipped: 8/30
Order received per USPS: 9/2
Order received per PSA: 9/18
Research & ID: 10/15
Grading: 2/5/2021
Assembly: 4/9/2021
QA1: 4/12/2021
QA2: 4/13/2021
Shipping - Grades Popped - 4/28/2021
Order Type: Bulk
# of cards: 155
Order shipped: 8/30
Order received per USPS: 9/2
Order received per PSA: 10/15
Research & ID: 10/15
Grading: 2/5/2021
Assembly: 3/16/2021
QA1: 4/21/2021
QA2:5/5/2021
Shipping - Grades Popped: 5/8/2021

Order Type: Economy
# of cards: 5
Order shipped: 8/30
Order received per USPS: 9/2
Order received per PSA: 9/19
Research & ID: 10/15
Grading: 2/5/2021
Assembly: 4/7/2021
QA1: 4/8/2021
QA2: 4/9/2021
Shipping - Grades Popped: 4/9/2021

MINT 9 2014 Topps Update US26 Mookie Betts Batting-Blue Walmart Border Card
MINT 9 2012 Topps Heritage 207 Mike Trout Card
GEM MINT 10 2003 Topps 225 Dwyane Wade Card
GEM MINT 10 2003 Topps 223 Carmelo Anthony Card
NEAR MINT-MINT 8 1997 Skybox E-X2001 9 Michael Jordan Card

Order Type: Economy
# of cards: 19
Order shipped: 8/30
Order received per USPS: 9/2
Order received per PSA: 9/18
Research & ID: 10/15
Grading: 2/5/2021
Assembly: 4/9/2021
QA1: 4/12/2021
QA2: 4/13/2021
Shipping - Grades Popped - 4/28/2021
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Old 05-10-2021, 11:17 AM   #9839
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Last of two CC economy orders completed and all orders arrived at the end of February finally entered.

First CC economy order was mixed sports from 1994-2014 and second CC economy order was early 2000’s upper deck soccer cards.

Order Type: CC Economy
# of cards: 15
Order delivered: 8/20/2020
Order received per PSA: 9/18/2020
Entered/Research & ID: 9/18/2020
Grading: 10/14/2020
Assembly: 4/7/2021
QA1: 4/12/2021
QA2: 4/13/2021
Upcharge email w/ grades: 4/16/2021
Shipped: label printed for 4/27/2021

Order Type: CC Economy
# of cards: 15
Order delivered: 9/4/2020
Order received per PSA: 10/6/2020
Entered/ Research & ID: 10/6/2020
Grading: 11/3/2020
Assembly: 4/23/2021
QA1: 4/29/2021
QA2: 4/29/2021
Grades: 5/10/2021
Shipped:

Order Type: Express Dual
# of cards: 1
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered/Research & ID: 5/6/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:

Order Type: Regular
# of cards: 5
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered/Research & ID: 5/7/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:

Order Type: Value Ultra Modern
# of cards: 24
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered / Research & ID: 4/21/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:

Order Type: Value Modern
# of cards: 20
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered / Research & ID: 4/21/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:
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Old 05-10-2021, 12:24 PM   #9840
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Quote:
Originally Posted by Kurt View Post
Last of two CC economy orders completed and all orders arrived at the end of February finally entered.

First CC economy order was mixed sports from 1994-2014 and second CC economy order was early 2000’s upper deck soccer cards.

Order Type: CC Economy
# of cards: 15
Order delivered: 8/20/2020
Order received per PSA: 9/18/2020
Entered/Research & ID: 9/18/2020
Grading: 10/14/2020
Assembly: 4/7/2021
QA1: 4/12/2021
QA2: 4/13/2021
Upcharge email w/ grades: 4/16/2021
Shipped: label printed for 4/27/2021

Order Type: CC Economy
# of cards: 15
Order delivered: 9/4/2020
Order received per PSA: 10/6/2020
Entered/ Research & ID: 10/6/2020
Grading: 11/3/2020
Assembly: 4/23/2021
QA1: 4/29/2021
QA2: 4/29/2021
Grades: 5/10/2021
Shipped:

Order Type: Express Dual
# of cards: 1
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered/Research & ID: 5/6/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:

Order Type: Regular
# of cards: 5
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered/Research & ID: 5/7/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:

Order Type: Value Ultra Modern
# of cards: 24
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered / Research & ID: 4/21/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:

Order Type: Value Modern
# of cards: 20
Order delivered: 2/27/2021
Order received per PSA: 3/9/2021
Entered / Research & ID: 4/21/2021
Grading:
Assembly:
QA1:
QA2:
Shipped:
Ooooo this gives me hope for my CC order to be done soon. Got to assembly on Friday after grading for nearly 3 months and they had received my order on 10/22.

Also, how much is the average upcharge? We looking at like hundreds here?
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Old 05-10-2021, 12:39 PM   #9841
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Regular submission movement! Thought I was caught up in the price hike wall, but might be through it.

--------------------------------------------
Order Type: Reholder (4)
Shipped: 02/11/2021
Delivered (USPS): 02/13/2021 (2 days)
Received (PSA): 02/18/2021 (5 days)
Order Prep: 04/13/2021 (54 days)
Research & ID: 04/13/2021 (0 days)
Assembly:
QA Check:
Shipped:
Received:
--------------------------------------------
Order Type: Value Modern (53)
Shipped: 02/11/2021
Delivered (USPS): 02/13/2021 (2 days)
Received (PSA): 02/18/2021 (5 days)
Order Prep: 04/13/2021 (54 days)
Research & ID: 04/13/2021 (0 days)
Grading:
Assembly:
QA Check 1:
QA Check 2:
Shipped:
Received:
--------------------------------------------
Order Type: Value Ultra Modern (75)
Shipped: 02/11/2021
Delivered (USPS): 02/13/2021 (2 days)
Received (PSA): 02/18/2021 (5 days)
Order Prep: 04/13/2021 (54 days)
Research & ID: 04/13/2021 (0 days)
Grading:
Assembly:
QA Check 1:
QA Check 2:
Shipped:
Received:
--------------------------------------------
Order Type: Regular (1)
Shipped: 02/24/2021
Delivered (USPS): 02/27/2021 (3 days)
Received (PSA): 03/09/2021 (10 days)
Order Prep: 04/27/2021 (49 days)
Research & ID: 04/27/2021 (0 days)
Grading: 05/03/2021 (6 days)
Assembly:
QA Check 1:
QA Check 2:
Shipped:
Received:
Reholder to Assembly already! This may significantly exceed my expectations (granted the bar was pretty low)

--------------------------------------------
Order Type: Reholder (4)
Shipped: 02/11/2021
Delivered (USPS): 02/13/2021 (2 days)
Received (PSA): 02/18/2021 (5 days)
Order Prep: 04/13/2021 (54 days)
Research & ID: 04/13/2021 (0 days)
Assembly: 05/10/2021 (27 days)
QA Check:
Shipped:
Received:
--------------------------------------------
Order Type: Value Modern (53)
Shipped: 02/11/2021
Delivered (USPS): 02/13/2021 (2 days)
Received (PSA): 02/18/2021 (5 days)
Order Prep: 04/13/2021 (54 days)
Research & ID: 04/13/2021 (0 days)
Grading:
Assembly:
QA Check 1:
QA Check 2:
Shipped:
Received:
--------------------------------------------
Order Type: Value Ultra Modern (75)
Shipped: 02/11/2021
Delivered (USPS): 02/13/2021 (2 days)
Received (PSA): 02/18/2021 (5 days)
Order Prep: 04/13/2021 (54 days)
Research & ID: 04/13/2021 (0 days)
Grading:
Assembly:
QA Check 1:
QA Check 2:
Shipped:
Received:
--------------------------------------------
Order Type: Regular (1)
Shipped: 02/24/2021
Delivered (USPS): 02/27/2021 (3 days)
Received (PSA): 03/09/2021 (10 days)
Order Prep: 04/27/2021 (49 days)
Research & ID: 04/27/2021 (0 days)
Grading: 05/03/2021 (6 days)
Assembly:
QA Check 1:
QA Check 2:
Shipped:
Received:
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Old 05-10-2021, 01:13 PM   #9842
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Ooooo this gives me hope for my CC order to be done soon. Got to assembly on Friday after grading for nearly 3 months and they had received my order on 10/22.

Also, how much is the average upcharge? We looking at like hundreds here?
The upcharges were on five of the cards, four at regular ($50) and one at express ($75). There were three other cards that also didn’t fit under the $499 threshold, but no charge. The wait sucked, but the up charges were more than fair given the increase in value of the cards during that time.

Credited back the 5 cc vouchers and can be used when the level of service opens back up.
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Old 05-10-2021, 01:18 PM   #9843
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Order Type: Economy
54 cards
received per Fedex: 8/27/20
received per PSA: 9/25/20
status: research, grading as of 10/25/20, assembly 4/16/21, QA1 4/23/21, QA2 4/23/21, list still showing, list disappeared on 4/27/21, got an upcharge email and grades on 4/28/21 at 9:30 PM PST, didn't get charged until 5/3/21, shipped on 5/6/21, received on 5/8/21
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Old 05-10-2021, 01:24 PM   #9844
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My 208 card bulk Ultra Modern submission from October had the list disappear two and a half days ago and it still hasn't popped. It's been in QA2 for over two weeks now.This was my first large bulk submission with PSA. I've subbed some economy/regular/express since this was sent. I'm hoping for maybe around 50% gem rate after seeing some of the harsh results lately, haha.
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Old 05-10-2021, 01:48 PM   #9845
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Day 36 in QA2
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Old 05-10-2021, 01:49 PM   #9846
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My 9/9 arrived economy order that was entered on 10/7 just hit QA2. Only a few more weeks, months, or years before I get back those 6 cards!
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Old 05-10-2021, 04:39 PM   #9847
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I had a 20 card express sub pop today. I did it through a 3rd party subber so not sure on exact dates. I do know the cards were at PSA no later than halfway through Feb and took forever for them to finally enter them.

(2) 8
(13) 9
(5) 10

Not exactly what I was hoping for lol. And unfortunately three of the bigger cards got the two 8s and a 9. A big chunk of this sub were 2020 Draft autos. I had noticed on the pop report that the grades in general have been very rough on these so I wasn't feeling particularly confident about those. One of my 10s was on a Prizm Herbert base. I was expecting a 9, possibly 8 on it. It's much worse centered than some of the autos I got 9s on. Plus the edges were rough.

Oh well. This was my first experience with PSA. I have done some BGS subs in the past. Always did much better than this with them. Out of 20 cards there might have been one 9. Certainly nothing lower. From now on I will inspect the bejeezus out of every card and only sub perfect ones. Lesson learned.
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Old 05-10-2021, 05:22 PM   #9848
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Value Modern - 9 months and 4 days since arrive at PSA - still in "Grading". Jeez, seems like I submitted back in the Cretaceous Period.
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Old 05-10-2021, 05:25 PM   #9849
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My express order just reach complete and shipping. How do you see your grades?
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Old 05-10-2021, 05:34 PM   #9850
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Nm. Got em
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