pcsportscards group submission thread(Results/General info) - Page 234

jewcer2k5 · 09-14-2021, 04:42 PM

Quote:

Originally Posted by jewcer2k5

Thank you, there is nothing else you need to do.

We know that this is missing. The developers are working on a quick fix on the home page like the old request and then a button to click on when logged in for the future. This was an oversight.

Unfortunately we don't have them as they are auto generated and we actually have no control of them. We didnt want control for privacy purposes. That being said, this is also getting worked on today and we think we have a fix for it, the developers are on it.

Top 3 issues being fixed by developers:

1. Emails for password resets
2. Payout for consignment cards
3. PSA status issues

Top manual issues:

1. Incorrect account totals (some paid and unpaid migration issues)
2. Submission statuses
3. Pop emails

All of these issues should be resolved by the end of the week the latest, the key issues for payout and email we are pushing to get done today but it may go in to tomorrow.

We apologize for the issues and appreciate your patience as we work through this.

Looks like 2/3 developer major issues are good to go and most of the manual issues are updated. We do have some old stuff to "invoice" and mark as paid for record keeping purposes so if you get an email about a submission that you already paid for check your balance before reaching out. It was probably just a book keeping thing.

PoPCulture · 09-14-2021, 04:57 PM

Quote:

Originally Posted by jewcer2k5

Looks like 2/3 developer major issues are good to go and most of the manual issues are updated. We do have some old stuff to "invoice" and mark as paid for record keeping purposes so if you get an email about a submission that you already paid for check your balance before reaching out. It was probably just a book keeping thing.

Josh, I’m sure my question falls under this. I received an email today requesting payment or consignment for a sub that I requested consignment on a couple of weeks ago (2021.11). I clicked in to try to move them to consignment through the website but the cards aren’t populated. This is probably one that fell through the cracks during the change-over so just looking for advisement. Thanks!

jewcer2k5 · 09-14-2021, 05:20 PM

Quote:

Originally Posted by PoPCulture

Josh, I’m sure my question falls under this. I received an email today requesting payment or consignment for a sub that I requested consignment on a couple of weeks ago (2021.11). I clicked in to try to move them to consignment through the website but the cards aren’t populated. This is probably one that fell through the cracks during the change-over so just looking for advisement. Thanks!

It was probably older than a week old so we won’t be putting it in the site. But as long as you sent the list everything on consignment side will work.

i4gotmyid · 09-14-2021, 05:29 PM

Quote:

Originally Posted by jewcer2k5

We think its fixed, before I blast it out to everyone can some BO guys go and check it out and try?

I have a yahoo account, and still havent seen the reset email. Its been 30 min so far.

Bulldurham · 09-14-2021, 05:37 PM

Quote:

Originally Posted by i4gotmyid

I have a yahoo account, and still havent seen the reset email. Its been 30 min so far.

Same, nothing in spam or inbox

jewcer2k5 · 09-14-2021, 05:55 PM

Quote:

Originally Posted by i4gotmyid

I have a yahoo account, and still havent seen the reset email. Its been 30 min so far.

Quote:

Originally Posted by Bulldurham

Same, nothing in spam or inbox

Grrrrr. I’ll send this to developers. It’s weird that some yahoo and aol work but not all. So weird.

Rs1826 · 09-14-2021, 06:33 PM

Do you want to know if there is an error pertaining to the price per card on the website or will that get corrected when the cards are returned?

bwils · 09-14-2021, 06:44 PM

Just tried with Gmail account and still nothing. Nothing in spam either.

Sent from my SM-G986W using Tapatalk

i4gotmyid · 09-14-2021, 07:09 PM

Mine is now working!

jewcer2k5 · 09-14-2021, 07:24 PM

Quote:

Originally Posted by Rs1826

Do you want to know if there is an error pertaining to the price per card on the website or will that get corrected when the cards are returned?

Email me. The only cost error I foresee is if you earned the .50 discount. My team got an earful for how that was recorded today. But I’ll look into it.

Rs1826 · 09-14-2021, 07:27 PM

Quote:

Originally Posted by jewcer2k5

Email me. The only cost error I foresee is if you earned the .50 discount. My team got an earful for how that was recorded today. But I’ll look into it.

Take a look at 2020.354. I believe the price per card is incorrect. Love the website!

jewcer2k5 · 09-14-2021, 07:32 PM

Quote:

Originally Posted by Rs1826

Take a look at 2020.354. I believe the price per card is incorrect. Love the website!

Please email me this so I can look in the morning. Josh@pcsportscards.com

nrm1977 · 09-14-2021, 07:39 PM

Question awnsered. Thanks Josh!

bob1981 · 09-14-2021, 07:54 PM

Hello I wanted to know if there is a way to tell which one you are shipping to me as I have these orders 2020.297,2020.298,2020.300 They all are paid for but dont show that . One of them shipped today I just dont know which one. I have about 4 more that will finish this week or next. Thanks

jewcer2k5 · 09-14-2021, 08:11 PM

Quote:

Originally Posted by bob1981

Hello I wanted to know if there is a way to tell which one you are shipping to me as I have these orders 2020.297,2020.298,2020.300 They all are paid for but dont show that . One of them shipped today I just dont know which one. I have about 4 more that will finish this week or next. Thanks

When we mark them as paid they should be marked as shipped. It’s not an e-commerce site so it’s manual

bob1981 · 09-14-2021, 08:31 PM

Two of these finished last week so I don't think they where loaded in.

bob1981 · 09-14-2021, 08:36 PM

Two of these finished last week so I don't think they where loaded in.

jewcer2k5 · 09-14-2021, 09:23 PM

Quote:

Originally Posted by bob1981

Two of these finished last week so I don't think they where loaded in.

If you email groupsubs@pcsportscards.com they can probably tell you. If they finished last week they probably haven't shipped back yet.

CheapThief · 09-14-2021, 09:36 PM

Quote:

Originally Posted by bwils

Just tried with Gmail account and still nothing. Nothing in spam either.

Sent from my SM-G986W using Tapatalk

Ditto, FWIW.

CxL · 09-14-2021, 09:37 PM

I have a yahoo email as well and it isn’t working.

jewcer2k5 · 09-14-2021, 09:52 PM

Quote:

Originally Posted by CheapThief

Ditto, FWIW.

Quote:

Originally Posted by CxL

I have a yahoo email as well and it isn’t working.

Slowly but surely it looks like its working for everyone. Id recommend trying again in the AM. Make sure you are checking spam and for gmail check promotions.

mredsox89 · 09-14-2021, 10:23 PM

Is the order status currently updating at a specific time a day or continually, and is the backend at the point already where we'll get an email when an order we're in moves stages?

jewcer2k5 · 09-14-2021, 10:36 PM

Quote:

Originally Posted by mredsox89

Is the order status currently updating at a specific time a day or continually, and is the backend at the point already where we'll get an email when an order we're in moves stages?

It’s updating continuously. You should be getting an update but I have a feeling that is not configured properly.

The_Reverend · 09-14-2021, 11:36 PM

The website does not list all of the consignment auctions, but eBay does the website is showing 28 but I currently have 57 with more likely to be added. Just an FYI

grade · 09-14-2021, 11:53 PM

Is there a way to see my past group sub grades?

09-14-2021, 07:39 PM	#5838
nrm1977 Member Join Date: Apr 2016 Location: Milwaukee, WI Posts: 365	Question awnsered. Thanks Josh! Last edited by nrm1977; 09-14-2021 at 08:02 PM.

09-14-2021, 06:33 PM	#5832
Rs1826 Member Join Date: May 2020 Posts: 38	Do you want to know if there is an error pertaining to the price per card on the website or will that get corrected when the cards are returned?

09-14-2021, 06:44 PM	#5833
bwils Member Join Date: Jun 2020 Location: Canada Posts: 118 wil5894	Just tried with Gmail account and still nothing. Nothing in spam either. Sent from my SM-G986W using Tapatalk

09-14-2021, 07:09 PM	#5834
i4gotmyid Member Join Date: Oct 2018 Location: Seattle, WA Posts: 508	Mine is now working!

09-14-2021, 07:54 PM	#5839
bob1981 Member Join Date: Jul 2007 Location: Scottsville, Kentucky Posts: 941 bob1981	Hello I wanted to know if there is a way to tell which one you are shipping to me as I have these orders 2020.297,2020.298,2020.300 They all are paid for but dont show that . One of them shipped today I just dont know which one. I have about 4 more that will finish this week or next. Thanks

09-14-2021, 08:31 PM	#5841
bob1981 Member Join Date: Jul 2007 Location: Scottsville, Kentucky Posts: 941 bob1981	Two of these finished last week so I don't think they where loaded in.

09-14-2021, 08:36 PM	#5842
bob1981 Member Join Date: Jul 2007 Location: Scottsville, Kentucky Posts: 941 bob1981	Two of these finished last week so I don't think they where loaded in.

09-14-2021, 09:37 PM	#5845
CxL Member Join Date: May 2020 Location: Las Vegas Posts: 1,686	I have a yahoo email as well and it isn’t working.

09-14-2021, 10:23 PM	#5847
mredsox89 Member Join Date: Jan 2010 Location: Boston/Miami Posts: 2,444 mikedubs89 mdubs89	Is the order status currently updating at a specific time a day or continually, and is the backend at the point already where we'll get an email when an order we're in moves stages?

09-14-2021, 11:36 PM	#5849
The_Reverend Member Join Date: Jul 2012 Location: Texas Posts: 15,367 islubi	The website does not list all of the consignment auctions, but eBay does the website is showing 28 but I currently have 57 with more likely to be added. Just an FYI

09-14-2021, 11:53 PM	#5850
grade Banned Join Date: Sep 2020 Posts: 3,113	Is there a way to see my past group sub grades?