PayPal shipping help

[Baboo1244]

So I hate ship station.
Every time I try to print a label the post office tells me it’s wrong.
I have black bubble mailers from Amazon 6x9
I always put 12 oz for weight to over compensate.
What am I missing?
Is it an envelope? Package what? Help please

[Harow]

anything that doesn't bend even in an envelope will be charged as package

[frenchquarter]

If the PO is telling you that is wrong, why don't you ask them what is wrong? That would be the first place to start.

Also, we may be able to help you if you provide more details. What are you mailing? How much does it actually weigh? You said that you are using a 12oz rate. Are you using the the 12 oz first class flats rate? The 12 oz Parcel rate? Media Mail?

Maybe post a photo of the shipping label on the package.

Good luck, Rick

[Baboo1244]

Originally Posted by frenchquarter

If the PO is telling you that is wrong, why don't you ask them what is wrong? That would be the first place to start.

Also, we may be able to help you if you provide more details. What are you mailing? How much does it actually weigh? You said that you are using a 12oz rate. Are you using the the 12 oz first class flats rate? The 12 oz Parcel rate? Media Mail?

Maybe post a photo of the shipping label on the package.

Good luck, Rick

I’m shippi mg cards usually in a bubble mailer. I’ve been doing custom package dimensions which has been making it a flats rate not a package? Idk

[frenchquarter]

Originally Posted by Baboo1244

I’m shippi mg cards usually in a bubble mailer. I’ve been doing custom package dimensions which has been making it a flats rate not a package? Idk

A bubble mailer doesn't qualify to be a flat. You need to be using the parcel rate. A bubble mailer won't go through the flat sorting machines without the possibility of damaging the mailer or the cards that are inside. That is why the PO is telling you that your item doesn't have the correct postage.

[Baboo1244]

Originally Posted by frenchquarter

A bubble mailer doesn't qualify to be a flat. You need to be using the parcel rate. A bubble mailer won't go through the flat sorting machines without the possibility of damaging the mailer or the cards that are inside. That is why the PO is telling you that your item doesn't have the correct postage.

I guess I’m having trouble on ship station then bc I could not find anything you’re saying above I’m def dumb lol thanks for the help