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Old 08-17-2022, 06:53 PM   #1
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Lightbulb PSA, SGC & CSG's current services compared (quickly)

Value.......... CSG.................. SGC..................... PSA.................
<$999........ $35 & 10 days.... $30 & 25 days....... $50 & 90 days
<$7500....... $70 & 5 days..... $250 & 2 days....... $600 & 3 days
<$49,999.... $150 & 3 days.... $1,000 & 2 days.... $2,000 & 3 days
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Old 08-17-2022, 07:36 PM   #2
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SGC $30 at 25 days. Is actually $30 at 1-2 days. At least that has been my experience with my last few orders.
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Old 08-17-2022, 07:57 PM   #3
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SGC $30 at 25 days. Is actually $30 at 1-2 days. At least that has been my experience with my last few orders.
Thanks for sharing.

I just copied directly from website. Glad to hear they aren't lagging.

https://www.gosgc.com/card-grading/services-pricing
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Old 08-17-2022, 09:25 PM   #4
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SGC is definitely returning stuff super fast. I have read people have cards checked in one day. Graded and shipped the next day. Is that becasue they are more efficient or the fact they are not getting the number of submissions they use to get before PSS are-opened?
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Old 08-18-2022, 09:21 AM   #5
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SGC is definitely returning stuff super fast. I have read people have cards checked in one day. Graded and shipped the next day. Is that becasue they are more efficient or the fact they are not getting the number of submissions they use to get before PSS are-opened?
It's both. SGC was beating turnaround times by two weeks for me even before PSA offered value and CSG started taking market share away.
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Old 08-18-2022, 10:15 AM   #6
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SGC is definitely returning stuff super fast. I have read people have cards checked in one day. Graded and shipped the next day. Is that becasue they are more efficient or the fact they are not getting the number of submissions they use to get before PSS are-opened?
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Old 08-18-2022, 10:34 AM   #7
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There's a reason for those prices. No one is going to send a $100k card to CSG to save a few bucks on grading because it will sell for half of it's PSA counterpart.

The only one that might make sense for higher end is vintage and SGC.
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Old 08-18-2022, 02:41 PM   #8
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Sent a 2 card, walk through ($600 per) order to PSA on 8/8/22. The package arrived and the tracking was recognized in their system the following day on 8/9/22.

As of today nothing has populated in "My Orders." Spoke with a PSA representative last week who said they are behind on logging in orders as a result of the National.
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Old 08-18-2022, 04:04 PM   #9
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Sent a 2 card, walk through ($600 per) order to PSA on 8/8/22. The package arrived and the tracking was recognized in their system the following day on 8/9/22.

As of today nothing has populated in "My Orders." Spoke with a PSA representative last week who said they are behind on logging in orders as a result of the National.
So you paid $600 per card and you have not even had your card logged? That right there is BS and there is no excuse for that.
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Old 08-18-2022, 04:09 PM   #10
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Originally Posted by Onepocketj View Post
There's a reason for those prices. No one is going to send a $100k card to CSG to save a few bucks on grading because it will sell for half of it's PSA counterpart.

The only one that might make sense for higher end is vintage and SGC.
The only reason really is because the market has been trained to think PSA is the best. It is all a game of smoke and mirrors, but that is the game as it stands today. All of us who grade do some degree of flipping and PSA slabs are the most liquid. I can assure you when CSG is viewed more favorably, best slabs on the market, things will change, but for now, PSA is king, as BGS use to be.
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Old 08-18-2022, 04:09 PM   #11
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Sent a 2 card, walk through ($600 per) order to PSA on 8/8/22. The package arrived and the tracking was recognized in their system the following day on 8/9/22.

As of today nothing has populated in "My Orders." Spoke with a PSA representative last week who said they are behind on logging in orders as a result of the National.
I would make a call if not updated tomorrow. Made a post on the other thread about an Express order with similar delays =lower service but somewhat comparable.

They found out it incorrectly went to the Value pile and remains in Step 1. Estimate it may move next week (was 'received'8/8 and Value at the time was through 8/3) but we will see.
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Old 08-18-2022, 05:25 PM   #12
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Express order arriving 8/5 logged 8/13 is now in QA2. Slower than pre show but I meets my expectations and happy with service. Had zero realistic expectations for a faster TA knowing they are going through tens of thousands of new packages in a 4-5 day stretch.

SGC is beating PSAs TAs….because they opened dozens/hundreds of packages by comparison. Easier to triage…

Expectations guys, expectations
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Old 08-18-2022, 05:50 PM   #13
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CSG's bulk is $15 per card and the turnaround time is realistically 2-3 weeks. They are faster than what is listed on their website.
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Old 08-19-2022, 06:15 AM   #14
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I just had an Economy order (7 cards) take under 7 days with CSG.
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Old 08-19-2022, 10:04 AM   #15
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CSG's bulk is $15 per card and the turnaround time is realistically 2-3 weeks. They are faster than what is listed on their website.
Maybe it's grading orders and non-peons, but I'm longer than that on both a simple reholder order and fixing the cards they screwed up (damaged in their new CSG 10 holders) from the reholder order.

So I'm like a total of almost a month now getting resolution on 7 cards they damaged from my initial 36 card reholder.

Their slow response to resolving their mistake is not impressing me.
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Old 08-19-2022, 10:17 AM   #16
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Maybe it's grading orders and non-peons, but I'm longer than that on both a simple reholder order and fixing the cards they screwed up (damaged in their new CSG 10 holders) from the reholder order.

So I'm like a total of almost a month now getting resolution on 7 cards they damaged from my initial 36 card reholder.

Their slow response to resolving their mistake is not impressing me.
There could be something to this...

I'm very suspicious of their customer service, esp when it comes to things like this^.

It almost feels as if they're undermining your order every time they receive an email regarding an outstanding order or shipment update from you.

I've heard this multiple times now.

They really do have great slabs but I'm a little concerned ab their politics.
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Old 08-19-2022, 12:27 PM   #17
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There could be something to this...

I'm very suspicious of their customer service, esp when it comes to things like this^.

It almost feels as if they're undermining your order every time they receive an email regarding an outstanding order or shipment update from you.

I've heard this multiple times now.

They really do have great slabs but I'm a little concerned ab their politics.
Customer service should never be sacrificed. I hope they get this together because customer service will sink most companies, especially newer companies(grading sports cards), except the red and white slab company because of their ROI.
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Old 08-19-2022, 03:11 PM   #18
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"-47%" is pretty telling...
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Old 08-19-2022, 05:27 PM   #19
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"-47%" is pretty telling...
96k, 100k, 50k. Past 3 months, SGC.
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Old 08-19-2022, 05:35 PM   #20
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"-47%" is pretty telling...
Quote:
Originally Posted by towerymt View Post
96k, 100k, 50k. Past 3 months, SGC.
Isn't this bc of the $18 special at PSA?
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Old 08-19-2022, 06:07 PM   #21
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Isn't this bc of the $18 special at PSA?
That would be my guess. Still sending in to SGC here mostly just happy with the quick turnaround time and good service. Plus I am mostly just slabbing stuff I don't intend to sell immediately, so I am more than happy with SGC there.
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Old 08-19-2022, 06:09 PM   #22
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Isn't this bc of the $18 special at PSA?
I would say you are right, which shows a lot of collectors prefer PSA, ESPECIALLY at $18 vs $30, regardless of the TAT. They are looking over their shoulder at CSG when it comes to submissions, but maybe they are happy at the 3.5-4K per day grading. That is almost $100K per day. I am sure before the PSA shutdown they were not doing that many cards.
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