PSA Circus Clowns Ruining More Cards

[f2tornado]

They really need to poop-can some people over there. The back side of Pokémon cards are the easiest thing to look over before submitting. They're dark blue and any white easily shows up. Someone likely dropped these at PSA and didn't own up to it. Same corner on all of them. What a shat show. The final grade would now be generous on several.

[PSA2Pac]

Did you take pre-sub pics?

Like I mentioned in the other thread, I’d definitely call them the moment they open up the phone lines and get into the call queue

[dictoresno]

I saw your thread got locked on the CU forum as I expected it would. your only recourse is to submit an official CRC request and get it taken care of. be prepared to submit pictures.

[imbluestreak23]

PSA is indeed damging cards

This order has a 29% gem rate on 65% gem rate cards, all submitted uncirculated

Raw:

https://www.ebay.com/itm/16587508142...p2047675.l2557





Graded:

[Cards and 401K]

Wow, What a horrible situation, how is this not being addressed internally? Did the "first view" show this too? Card was pristine in the eBay listing...it takes a lot to ding a chrome corner.

[The_Reverend]

They cannot afford to fire the ones they have because it would increase the backlog. There are over 1M cards being graded per month. Damage is bound to happen, but not owning up to it is terrible.

[junkwaxgems]

This is just awful and I'm sorry to see these kinds of egregious examples.

On the positive side, maybe now that it has happened to someone who subs so frequently and with a bigger presence, people will be less quick to shut down this topic and it can finally reach and be addressed by PSA.

For two years, every thread suggesting this has been met with: "you missed something" "your eyesight is failing" "you don't know what you're doing" and a variety of other subber blaming replies.

[auburn35]

Small but impactful new feature launched today @PSAcard: we now show you front and back raw images of each card you submit so you can review for correct labels and report any errors.

https://twitter.com/natsturner/statu...JI3-eWMgQ&s=19

Nat posted that PSA is now providing pre-grading (raw) photos. I'm assuming you didn't receive your raw images but if you're seeking a damage claim, the ones PSA should have, might be useful.

[larry25]

Is it possible PSA is running raw cards through some sort of machine to assist with grading and that they are maybe getting damaged that way? The old AI conspiracy theory?

[anusinha]

I'm going to take a wild guess that they have some sort of automatic scanning device that is damaging some cards. COMC had the same problem a while ago.

[smackvay]

This stuff is a small part of process, accept it and move on or dont send in cards. If everyone boycotted grading companies for 2-3 months it would change the lack of respect for customers. It isnt going to happen but just a thought.

Mike

[f2tornado]

Originally Posted by dictoresno

I saw your thread got locked on the CU forum as I expected it would. your only recourse is to submit an official CRC request and get it taken care of. be prepared to submit pictures.

CRC request was approved and cards are on the way to PSA. I was able to include images of the raw for most.

Originally Posted by smackvay

This stuff is a small part of process, accept it and move on or dont send in cards.

Yes, damage will inevitably happen. It's the failure to initially take accountability for it when it happens that seriously irks people.

[TheTCGenius]

Originally Posted by f2tornado

CRC request was approved and cards are on the way to PSA. I was able to include images of the raw for most.



Yes, damage will inevitably happen. It's the failure to initially take accountability for it when it happens that seriously irks people.

what exactly is your goal here with them, just free grading? cause they are modern pokemon and very cheap ones at that. I cant imagine youre going to get very much if anything

[imbluestreak23]

Originally Posted by TheTCGenius

what exactly is your goal here with them, just free grading? cause they are modern pokemon and very cheap ones at that. I cant imagine youre going to get very much if anything

This is a weird question. So if you pay for a service, any service, around the house, to have your car fixed, or to preserve the condition of your baseball card, and the service rendered actually makes your problem worse, or in the case of baseball cards, worsens the condition for a fee, do you not believe that the person requesting the service should be made whole in some way?

Maybe you do, but just the act of asking the intent here is odd, almost as if you don't feel people are obligated to be made whole. Everyone's definition of being made hole is different, which is where contacting CS is an important step, and PSA has an obligation to respond.

If I pay for an $80 steak and ask for medium rare, and it comes out well done, the restaurant usually fixes the problem. PSA should and likely will fix.

Now, there problem is, they need to get their damn kitchen in order because there are a bunch of shitty chefs pumping out garbage quality steaks that are the equivalent of $80 a plate.

[TheTCGenius]

Originally Posted by imbluestreak23

This is a weird question. So if you pay for a service, any service, around the house, to have your car fixed, or to preserve the condition of your baseball card, and the service rendered actually makes your problem worse, or in the case of baseball cards, worsens the condition for a fee, do you not believe that the person requesting the service should be made whole in some way?

Maybe you do, but just the act of asking the intent here is odd, almost as if you don't feel people are obligated to be made whole. Everyone's definition of being made hole is different, which is where contacting CS is an important step, and PSA has an obligation to respond.

If I pay for an $80 steak and ask for medium rare, and it comes out well done, the restaurant usually fixes the problem. PSA should and likely will fix.

Now, there problem is, they need to get their damn kitchen in order because there are a bunch of shitty chefs pumping out garbage quality steaks that are the equivalent of $80 a plate.

no i am more speaking from an selling perspective. With the cards that he has they will continue to move down in price the further away we get from release and more and more flood. i totally get wanting retribution, but it will probably cost more money them putting them to the market now. i doubt they are going to say this was a 10 and here is the market value and if they did they may if youre lucky dish out $30. i was just asking what the fix they are looking for is

[f2tornado]

Originally Posted by TheTCGenius

what exactly is your goal here with them, just free grading? cause they are modern pokemon and very cheap ones at that. I cant imagine youre going to get very much if anything

I cannot sell the cards in the stated condition on the flip. That’s simply not fair to my buyers before considering potential returns and eating postage each way. Yes, they are relatively lower value items that could experience some market depreciation between now and resolution but it could eventually happen to my valuable submissions. If the grading firm is not made aware of a problem, then the problem will potentially persist.

[Cards and 401K]

Along with PSA and others grading problems..is it me or has QC gone out the window over the last 2 years at TOPPS, so many off center cards it's ridiculous. Then we send our best cards to PSA .....insanity!

[Cards and 401K]

This is why I always review my orders


Sent from my iPhone using Tapatalk

[towerymt]

Originally Posted by Cards and 401K

This is why I always review my orders


Sent from my iPhone using Tapatalk

Was it correct in the card list, pre-grading/slabbing?

[towerymt]

And when they swap the grade to a 6

[Cards and 401K]

Originally Posted by towerymt

Was it correct in the card list, pre-grading/slabbing?

Not my card just an unhappy customer who posted the pic. on another platform...

[f2tornado]

Someone failed the R/ID on that Griffey even if it was an entry error on the submission form. I mention that possibility as it so happens the 86TT Griffey and 89TT Griffey Jr have the same #41T. It's my understanding the QA2 person reviews the labels. Double fail. I'd think even the very casual collector would have caught that one.

[towerymt]

Originally Posted by f2tornado

I'd think even the very casual collector would have caught that one.

Took me a few minutes to notice, and I knew something was wrong. I bet a lot of people miss that the year is wrong.

[f2tornado]

Originally Posted by towerymt

Took me a few minutes to notice, and I knew something was wrong. I bet a lot of people miss that the year is wrong.

The year and player are wrong. I'm speculating the submitter managed to pull the 86TT Griffey when entering the card. Total fluke Griffey Sr and Griffey Jr have the same card number in a TT set.

[dictoresno]

they dinged up one of my cards thats on the way back....this is a PSA 9.

Before/After (their secure scan post grading)